InfoSummary of reviewsHôtel Universel, Centre de congrès Rivière-du-Loup, garners a reputation for its excellent location. Strategically positioned near highways 20 and 85, it is an ideal stopover for travelers between major cities. Guests appreciate its proximity to amenities like grocery stores, fast food outlets, restaurants and the downtown area. The hotel's ease of access, ample free parking and tranquil environment, despite its central location, further enhance the stay. Additionally, the on-site restaurant, small spa and modern, well-maintained rooms add to the overall positive experience. For those indulging in activities like snowmobiling or exploring the Gaspé Peninsula, the convenience is unmatched.
The breakfast at Hôtel Universel receives mixed feedback. While some guests appreciate the quality and variety of the options available at La Verrière and praise the service, others find the breakfast pricey and disappointing, particularly due to the expectation of it being included in the room price. Nevertheless, those who chose to pay extra generally found the breakfast satisfying.
On the dining front, the BOREAL restaurant and La Verrière receive positive remarks for their excellent food and great service. Guests, however, point out occasional issues with high prices, slow service during busy periods and limited menu options. Despite these hiccups, the convenience of on-site dining and the overall quality make the dining experiences largely enjoyable.
The rooms at Hôtel Universel are particularly appreciated for their comfort, cleanliness and modernity. Guests laud the spaciousness, practical amenities and appealing décor. The beds are noted for comfort and amenities like smart TVs, Nespresso coffee makers and soundproofing contribute to a restful stay. Although there are occasional minor cleanliness oversights and noise from air conditioning units, the overall room experience is positive.
Cleanliness across the hotel consistently impresses guests, emphasizing clean, modern rooms, fresh ambiance and well-maintained facilities. The common areas are clean and tastefully decorated. The staff is frequently praised for their friendliness, professionalism, bilingual capabilities and the high standard of service, though there are occasional mentions of unhelpfulness or indifference.
The Wi-Fi experience varies significantly among guests. Some describe it as fast and efficient, while others report issues with slow speeds and unreliable connections, sometimes even in accessible areas, which can detract from an otherwise comfortable stay.
The gym receives a mixed response; although appreciated for its 24-hour accessibility, guests note that it is small, outdated and requires maintenance. For those seeking a basic workout, it suffices, but it may fall short for those expecting a more modern facility.
The pool area is popular, especially among families, for its clean facilities and entertaining water slide. However, frequent closures, cold water and overcrowdings are noted drawbacks. Despite these issues, it remains a significant attraction.
Hôtel Universel is well-regarded for its family-friendly environment. The arcade room and pool area are popular with children and spacious, soundproof rooms enhance family stays. Although there are occasional challenges such as navigating the parking lot or limited pool time, the hotel’s amenities ensure an engaging and comfortable experience for families.
The beds, in particular, receive strong praise for their comfort with multiple guests describing them as conducive to a good night's sleep. The combination of modern appeal and comfort makes Hôtel Universel a preferred choice for a variety of travelers. Show more
InfoSummary of reviewsHorizon 777, situated beautifully by the St. Lawrence River, is celebrated for its exceptional location, offering guests breathtaking views and convenient access to attractions in the Charlevoix region and Tadoussac. Guests consistently highlight the serene, picturesque setting with stunning sunrises and panoramic vistas. The hotel's position, combined with well-maintained green areas, makes it a perfect blend of accessibility, comfort and natural splendor.
The breakfast at Horizon 777 is diverse and hearty, featuring fresh products such as fruits, muffins, cakes and the frequently praised homemade blueberry cake. While the breakfast room is often described as small, many enjoy the opportunity to eat on the private patio or in the garden, taking in the scenic views. The care and personal touch invested in the breakfast offerings, including homemade items, are particularly appreciated by guests.
When it comes to dining, Horizon 777 offers a cozy, self-service dining experience, supported by a well-equipped kitchen that allows guests to prepare their own meals. The focus on homemade and local ingredients, like the delicious blueberry cake, adds a delightful touch despite the restricted options, especially during the winter.
The rooms at Horizon 777 are modern, well-equipped and meticulously clean. Guests frequently commend the spacious, comfortable and tastefully decorated accommodations, many of which offer magnificent views of the river. Practical amenities like mini-fridges, microwaves, coffee makers and high-quality bedding contribute to a restful stay. The attention to detail in room decor, including florals and lavender sachets, enhances the pleasant ambiance.
Horizon 777 maintains an impressive level of cleanliness throughout its facilities. The hotel is praised for its immaculate bathrooms, spotless common areas and modern furnishings. This commitment to cleanliness, complemented by fresh paint and neatly arranged spaces, contributes to a comfortable and inviting atmosphere.
Guests consistently praise the knowledgeable, helpful and friendly staff of Horizon 777, particularly highlighting James, the owner, for his humor, dedication and personalized attention. Their hospitable demeanor and multilingual capabilities make guests feel warmly welcomed and well taken care of.
While the hotel's Wi-Fi can sometimes be inconsistent, it generally meets guests' basic needs. Horizon 777 is also noted for its family-friendly environment, offering a welcoming atmosphere with large family rooms and numerous activities for children. This charming hotel ensures that families feel at home and are eager to return.
High-quality, comfortable beds at Horizon 777 further enhance the overall guest experience. The clean, well-furnished rooms and superior bedding materials contribute significantly to a restful stay, making Horizon 777 a standout choice for travelers seeking comfort.
Comparatively, as a three-star hotel, Horizon 777 provides good value for money despite some minor issues with noise and occasional mentions of staff rudeness. It manages to deliver a modest yet commendable accommodation option, ideal for short stays.
Overall, Horizon 777 is an exceptional destination, particularly for those seeking a romantic getaway. Its clean, comfortable accommodations, breathtaking views and welcoming staff create an unforgettable experience for all types of travelers. Show more
