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Summary of reviews'مستقر للشقق الفندقية الياسمين' offers a serene and peaceful retreat situated in a quiet neighborhood away from the hustle and bustle of Hail city center. Guests appreciate its accessible location with ample parking and proximity to essential amenities including a mosque, supermarket and laundry services, all within a 3-kilometer radius. The hotel's convenience extends to those with appointments at the nearby Saudi German Hospital, being just a 10-minute drive from everything one might need.
Guests consistently praise the spaciousness, cleanliness and modernity of the rooms, noting that they meet expectations set by online pictures. The rooms are large, new and feature stylish, refreshing furniture. High cleanliness standards and excellent housekeeping services contribute to the overall luxury and comfort. The calm and visually appealing design of the entire place enhances the guest experience, although some minor issues such as the need for better soundproofing and softer sleeping pads were noted.
Cleanliness is a standout feature with the property maintaining immaculate conditions throughout. Guests frequently mention the modern, spacious and beautifully decorated rooms as highlights of their stay. The hotel's attention to cleanliness creates a tranquil atmosphere perfect for relaxation.
The hotel staff consistently receive high praise for their professionalism, friendliness and readiness to assist. The reception team, including individuals like Mohamed, Mr. Amjad Al-Mashari and Fahad Al-Tamimi, are commended for their excellent service and warm welcomes. This high level of hospitality extends to the room service team as well, reinforcing the hotel’s reputation for exceptional service despite occasional language barriers.
The bedding at 'مستقر للشقق الفندقية الياسمين' also earns positive feedback with the majority of guests finding the beds very comfortable and conducive to a good night's sleep. While the super comfortable mattresses are generally well-received, some guests note issues with sinking mattresses and a preference for pillows of varying heights to suit different needs.
Overall, 'مستقر للشقق الفندقية الياسمين' stands out for its luxurious, clean and comfortable accommodations combined with excellent staff service, making it a highly recommended option for visitors looking for tranquility and convenience.
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