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Summary of reviewsThe Plaza Medina Hotel garners overwhelmingly positive reviews across various aspects, creating an appealing choice for travelers. Its strategic location is a significant advantage, providing easy access to popular attractions and activities in the picturesque areas of Villa de Leyva and Raquira. Guests value the proximity to the main park, hot springs and other tourist sites, appreciating the convenience of secured parking and nearby fast food options. Although there are some noise issues from the surrounding area, the central and accessible location is a prime feature for those looking to explore the region.
The breakfast at Plaza Medina Hotel stands out as a highlight, frequently described as delicious, varied and of high quality. Guests commend the abundance and excellence of the food, alongside the attentive kitchen staff, making breakfast a memorable part of the stay. This commendation extends to the hotel’s comfortable rooms and excellent service, enhancing the overall appeal.
Room quality is another strong point with many guests noting the modern, spacious and beautifully maintained accommodations. The comfortable beds receive significant praise for ensuring restful nights, even if a few guests had minor issues with the pillow height. Cleanliness is meticulously upheld throughout the hotel with guests frequently mentioning the immaculate condition and pleasant scent of both rooms and common areas, contributing to the inviting ambiance.
Staff performance is routinely highlighted in reviews with guests applauding the friendly, helpful and attentive nature of the hotel personnel. The staff’s dedication to customer service, especially figures like Ana María, fosters a welcoming environment where guests feel well-cared for.
Overall, the Plaza Medina Hotel’s excellent location, sumptuous breakfast, comfortable rooms, pristine cleanliness and exemplary staff service create a highly satisfying and enjoyable experience for visitors.
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