Sapa Relax Hotel & Spa
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Summary of reviews'Sapa Relax Hotel & Spa' has received consistently positive reviews from guests for its myriad offerings across different categories, making it an ideal choice for travelers seeking comfort and convenience in Sapa.
The hotel's location is one of its standout features. Situated in the heart of Sapa town, it provides easy walking access to major attractions like Sun Plaza, Sapa Station and Cat Cat Village. This central yet tranquil setting allows guests to enjoy the vibrant atmosphere of Sapa while retreating to a peaceful environment. Proximity to eateries, coffee shops and massage parlors further adds to its appeal, alongside scenic mountain and rice field views.
The breakfast at Sapa Relax Hotel & Spa is highly praised for its variety and quality, catering to both Western and Eastern tastes with vegetarian and vegan options included. Popular dishes like beef pho and made-to-order eggs are frequently mentioned and the rooftop setting with beautiful views enhances the dining experience.
Dinner service is equally commendable, featuring delicious meals at excellent value. The rooftop bar and sky lounge are popular for evening relaxation, offering incredible views. The option to explore nearby restaurants adds to a well-rounded dining experience.
Rooms at the hotel are described as clean, spacious and comfortable, often featuring luxurious decor and modern amenities. Many rooms offer balconies with stunning mountain views, making for a memorable stay. The cleanliness is consistently noted with impeccable housekeeping maintaining high standards daily. Despite minor critiques, the overall sentiment favors the hotel's dedication to a clean and welcoming environment.
The staff at Sapa Relax Hotel & Spa receive exceptional praise for their friendliness, attentiveness and professionalism. Reviews highlight the warm reception and personal touches that make guests feel at home. The attentiveness of the staff, swift service and willingness to assist with any needs enhance the overall guest experience.
Wi-Fi services at the hotel are generally reliable, ensuring strong connectivity throughout the premises, useful for both leisure and work purposes. While there are occasional issues with network stability, the overall performance meets the needs of most guests.
The hotel's spa services are well-regarded, providing relaxing and professional treatments that exceed guest expectations. Quality massages and a serene environment make the spa a significant asset to the hotel.
Parking facilities are practical and well-maintained, though spaces can be tight for larger vehicles. The option for free parking and motorbike rentals adds convenience for guests exploring the area.
For families, the hotel is highly recommended due to its spacious family rooms and family-oriented amenities, including a variety of breakfast options. The staff’s attentiveness to family needs further enhances the experience for those traveling with children.
Comfortable and well-maintained beds are a notable feature with guests emphasizing the high-quality bedding and the spaciousness of the rooms. This contributes to an overall restful experience.
As a three-star establishment, Sapa Relax Hotel & Spa provides excellent value for money, balancing comfort, service and affordability. Its grand structure, cleanliness and friendly staff make it an attractive option for budget-conscious travelers.
Overall, Sapa Relax Hotel & Spa offers a blend of exceptional service, comfortable accommodations and prime location, making it a highly recommended choice for visitors to Sapa.
Categories
The hotel's location is one of its standout features. Situated in the heart of Sapa town, it provides easy walking access to major attractions like Sun Plaza, Sapa Station and Cat Cat Village. This central yet tranquil setting allows guests to enjoy the vibrant atmosphere of Sapa while retreating to a peaceful environment. Proximity to eateries, coffee shops and massage parlors further adds to its appeal, alongside scenic mountain and rice field views.
The breakfast at Sapa Relax Hotel & Spa is highly praised for its variety and quality, catering to both Western and Eastern tastes with vegetarian and vegan options included. Popular dishes like beef pho and made-to-order eggs are frequently mentioned and the rooftop setting with beautiful views enhances the dining experience.
Dinner service is equally commendable, featuring delicious meals at excellent value. The rooftop bar and sky lounge are popular for evening relaxation, offering incredible views. The option to explore nearby restaurants adds to a well-rounded dining experience.
Rooms at the hotel are described as clean, spacious and comfortable, often featuring luxurious decor and modern amenities. Many rooms offer balconies with stunning mountain views, making for a memorable stay. The cleanliness is consistently noted with impeccable housekeeping maintaining high standards daily. Despite minor critiques, the overall sentiment favors the hotel's dedication to a clean and welcoming environment.
The staff at Sapa Relax Hotel & Spa receive exceptional praise for their friendliness, attentiveness and professionalism. Reviews highlight the warm reception and personal touches that make guests feel at home. The attentiveness of the staff, swift service and willingness to assist with any needs enhance the overall guest experience.
Wi-Fi services at the hotel are generally reliable, ensuring strong connectivity throughout the premises, useful for both leisure and work purposes. While there are occasional issues with network stability, the overall performance meets the needs of most guests.
The hotel's spa services are well-regarded, providing relaxing and professional treatments that exceed guest expectations. Quality massages and a serene environment make the spa a significant asset to the hotel.
Parking facilities are practical and well-maintained, though spaces can be tight for larger vehicles. The option for free parking and motorbike rentals adds convenience for guests exploring the area.
For families, the hotel is highly recommended due to its spacious family rooms and family-oriented amenities, including a variety of breakfast options. The staff’s attentiveness to family needs further enhances the experience for those traveling with children.
Comfortable and well-maintained beds are a notable feature with guests emphasizing the high-quality bedding and the spaciousness of the rooms. This contributes to an overall restful experience.
As a three-star establishment, Sapa Relax Hotel & Spa provides excellent value for money, balancing comfort, service and affordability. Its grand structure, cleanliness and friendly staff make it an attractive option for budget-conscious travelers.
Overall, Sapa Relax Hotel & Spa offers a blend of exceptional service, comfortable accommodations and prime location, making it a highly recommended choice for visitors to Sapa.
Hotel for Honeymoon
Provides a relaxing environment with spa facilities, offering couples a chance to unwind and rejuvenate together after exploring the region.
Hotel with Spa
This hotel offers spa services, including massage, providing a relaxing experience for guests. It is a great option for tourists seeking a soothing retreat.
Hotel with Free Wi-Fi
The hotel offers free Wi-Fi. Its spa services suggest a focus on guest comfort and overall quality, potentially reflecting in the reliability of its internet services.
Cheap Hotel
Offers a combination of affordable accommodation and spa services in Sapa. Guests can enjoy a relaxing stay while exploring the area's attractions.
3-Star Hotel
This hotel offers spa services for relaxation and is located centrally in Sapa Town, making it convenient for accessing local attractions. It provides comfortable accommodation with essential amenities.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Guest Reviews
Sapa Relax Hotel & Spa benefits from an enviable and convenient location in the heart of Sapa town. Guests have consistently praised its proximity to numerous attractions, shops and restaurants. The hotel is within easy walking distance to key points such as Sun Plaza, Sapa Station and the famous Cat Cat Village. Its position makes it an ideal starting point for exploring Sapa, whether you're planning to visit the Fansipan Mountain or simply enjoy the local cuisine.
The hotel is tucked away just off the main road, offering a quiet retreat while still being close to the bustling center. Many guests appreciate that it combines centrality with tranquility, allowing for both restful stays and quick access to the city's amenities. The nearby streets are lined with various eateries, coffee shops and massage parlors, making it convenient for guests to find everything they need within a short distance.
Additionally, the central location offers spectacular views of the surrounding mountains and rice fields, enhancing the overall experience for visitors. This strategic position not only makes sightseeing more accessible but also ensures that guests are never too far from the vibrant life of Sapa's town center.
Sapa Relax Hotel & Spa receives high praise for its breakfast offerings. Guests consistently highlight the delicious and varied options available at the complimentary buffet. The breakfast caters well to both Western and Eastern palates, offering a wide selection that includes vegetarian and vegan choices. Many guests consider it one of the best breakfasts they’ve had during their travels in Vietnam. Particularly popular items include beef pho and made-to-order eggs. The breakfast is noted for being particularly abundant, fresh and high in quality with plenty of choices to satisfy different dietary preferences. The rooftop setting with stunning views enhances the dining experience. Despite a few comments on the need for more variety and improvements, the overall sentiment points to an exceptional and enjoyable breakfast experience at the hotel.
The Sapa Relax Hotel & Spa offers a delightful dining experience, particularly praised for its amazing food offerings in the restaurant. Guests commend the delicious and excellent-value meals with some enjoying a complimentary dinner during their entire stay. The hotel's rooftop bar and sky lounge, featuring incredible views, are particular highlights, providing a perfect evening setting. Additionally, the hotel's rooftop café comes highly recommended for its stunning vistas. For those seeking variety, there are also a few nearby restaurants with good quality food, making for a well-rounded dining experience in Sapa.
Sapa Relax Hotel & Spa consistently impresses with its rooms, garnering praise for their cleanliness, spaciousness and comfort. Guests frequently highlight the large, well-furnished spaces that offer ample accommodation for families and groups. The decor is often described as beautiful and luxurious with modern amenities ensuring a comfortable stay. Many rooms come with balconies or windows that offer breathtaking views of the surrounding mountains and valleys, further enhancing the experience.
The bathrooms generally receive positive feedback for their cleanliness and size, although a few reviews mention the need for minor maintenance and updates. Amenities such as bathtubs are appreciated and some rooms boast private hot tubs, adding a touch of luxury to the stay.
Some guests noted that the rooms could use a bit of modernizing but overall found them to be clean, neat and equipped with everything needed for a relaxing stay. The hotel's attention to detail and effort to provide a warm and welcoming environment is evident, making it a highly recommended choice for travelers seeking comfort in Sapa.
Sapa Relax Hotel & Spa has consistently garnered praise for its beds, making it a notable choice for travelers prioritizing comfort. Guests have noted the spaciousness of the beds, often describing them as large, king-sized or even super comfortable. Bedding quality has been frequently highlighted with numerous visitors pointing out its softness and cleanliness, comparing it favorably to those found in high-end hotels.
Travelers have remarked on the cleanliness and comfort of the rooms, emphasizing the well-made and smooth satin cotton bed linens. Many guests have highlighted the rooms' ample, cozy beds as a standout feature, contributing to an overall great experience at the hotel.
The variety of bed sizes, from single to king-size and double beds, caters to different preferences, ensuring a comfortable stay for all guests. Reviews mention that beds are not only comfortable and spacious but also come with great mattresses and linens, which significantly enhance the sleeping experience.
Despite a few isolated issues with hard or stained bedding, the overwhelming sentiment is that of satisfaction. Comfortable, clean and well-maintained beds are a recurring theme in guests' feedback, making Sapa Relax Hotel & Spa an appealing option for those seeking a restful retreat in Vietnam.
'Sapa Relax Hotel & Spa' has garnered frequent praise for its exceptional cleanliness, often described as worthy of a four-star hotel. Guests consistently highlighted that the rooms were clean, spacious and well-maintained with particular commendation for the spotless bathrooms and pristine interiors. Many noted the hotel's impeccable housekeeping services, which maintained high standards daily. The common areas, including the lobby and other facilities, were also mentioned for their cleanliness and upkeep. Despite some minor critiques regarding occasional issues with stains and isolated cleaning lapses, the overall sentiment strongly favors the hotel's commitment to cleanliness and guest comfort. The general atmosphere of the hotel is clean, cozy and inviting, enhanced by modern and luxurious furnishings.
The reviews of Sapa Relax Hotel & Spa reveal an exceptional focus on the quality of its staff. The overwhelming sentiment centers around their friendliness and helpfulness. Guests highlight the staff's attentiveness, warmth and dedication to ensuring a pleasant stay. Receptionists and managers, often mentioned by name, like Hieu, Anh Toi, Marcus and Vincent, receive praise for their exceptional service, smooth check-ins and check-outs and personal touches.
Housekeeping and breakfast staff are noted for their kindness and efficiency, contributing to an overall positive experience. The promptness and responsiveness of the staff frequently stand out, as they attend to guests' needs swiftly and professionally. Guests value the courteous and polite demeanor of the staff with several noting that they were made to feel like part of a family.
The hotel's ability to accommodate early check-ins and provide thoughtful touches, like free cups of tea, adds to the feeling of genuine hospitality. Despite occasional mentions of slower service, the staff's eagerness to assist with everything from transportation to restaurant recommendations is highly appreciated. Overall, the friendly, attentive and helpful staff at Sapa Relax Hotel & Spa significantly enhance the guest experience, making it a recommended destination for travelers.
Sapa Relax Hotel & Spa generally offers dependable and robust Wi-Fi services to its guests, ensuring a satisfactory and stable online experience. The internet connection is notably fast and functional, providing strong and reliable coverage throughout the premises, which is especially beneficial for those requiring consistent connectivity for work or social media activities. Multiple reviews highlight the availability of free Wi-Fi, including in the lobby area, which adds to the hotel's convenience quotient. However, some guests did experience instances where the Wi-Fi strength and stability could have been better, indicating occasional variability in network performance. Overall, the Wi-Fi service at Sapa Relax Hotel & Spa is adequate and mostly meets the needs of its guests, contributing to a comfortable stay.
Sapa Relax Hotel & Spa offers a range of spa services that are generally well-received and praised for their quality. Guests have noted that the spa services often exceed expectations, providing a relaxing and professional experience. The foot massages and various spa treatments are consistently highlighted as excellent with many guests mentioning the delicious and relaxing nature of the massages.
The hotel’s rooftop café, coupled with a panoramic view, enhances the overall experience, creating a serene environment for unwinding post-treatment. Despite a few criticisms regarding the environment being cold or occasional unprofessional service, the majority of reviews emphasize the spa's superior offerings.
With several guests commending the great massage services and recommending the spa highly, it is evident that the spa facilities are a significant asset to the hotel. Some feedback indicated that the process for booking massages could be clearer and certain experiences varied in quality. Nonetheless, the comfort, cleanliness and pleasantness of the spa area, especially after a foggy day, have been well-appreciated.
Overall, the Sapa Relax Hotel & Spa’s facilities are praised for their good, comfortable and professional services, making it a worthwhile addition to any stay.
Sapa Relax Hotel & Spa offers a range of parking facilities that guests generally find satisfactory. The hotel provides standard parking availability with well-maintained and regularly used slots. Free parking is available upon request, which many find convenient. The parking area can accommodate almost four cars and is described as proper and good. Additionally, the hotel has parking spaces right in front of the building, making it easy for guests to access. However, some reviews mention that the parking spaces are small and that accessing them with larger vehicles can be challenging. For those exploring the area, there's a motorbike rental service located just across the hotel. Overall, the parking facilities at Sapa Relax Hotel & Spa are deemed convenient and functional by guests.
Sapa Relax Hotel & Spa stands out as an ideal destination for families with children. The hotel offers a variety of family-oriented services and amenities, making it a top choice for a relaxed vacation. Guests consistently commend the spacious and well-prepared family rooms, which often feature connecting bathrooms and bathtubs that delight the children. These accommodations are characterized as comfortable and roomy with ample space for up to four people, making them perfect for both small and larger families.
Another highlight is the complimentary breakfast, which caters to families with various dietary preferences, including vegetarian options. The presence of nearby family stores further enhances the convenience for those traveling with kids. Reviewers often mention the warm and welcoming staff, who go the extra mile to accommodate the needs of families, including providing umbrellas on rainy days.
Though some noted noise from a nearby school, the amazing views from the top-floor suites with valley vistas more than make up for it, adding an extra layer of enjoyment to the stay. Overall, the hotel is highly recommended for its family-friendly atmosphere and services with many guests expressing their intention to revisit with their families in the future.
Sapa Relax Hotel & Spa is a commendable three-star establishment, widely praised for delivering solid value and comfort. Despite being an older property, the hotel is meticulously maintained, offering cleanliness that meets, if not exceeds, the industry standard for its category. Guests frequently highlight the facility's affordability and the high cost-performance ratio, making it a preferred option for budget-conscious travelers looking for quality accommodation.
The grand, beautiful structure of the hotel stands out, accompanied by a superb location that enhances the overall guest experience. The hotel staff receives positive mentions for their friendliness, contributing to memorable and enjoyable stays. Its amenities and services are well-suited for longer visits, providing guests with a reliable and comfortable atmosphere.
While it is essential to note that Sapa Relax Hotel & Spa is positioned within the three-star bracket, guests find the value and quality of the offerings to be exceptional for this rating. Expectations should align with its status; however, the hotel does a commendable job in exceeding what is typically anticipated from a three-star venue.
In summary, Sapa Relax Hotel & Spa is a solid, dependable choice for a stay in Sapa, perfectly balancing excellent service, comfort and affordability.
Sapa Relax Hotel & Spa is highly suitable for business travelers, offering an array of business-friendly amenities. The hotel provides breakfast upon request, which is included and is recommended for business meetings due to its accessible location. The large dining halls accommodate business gatherings effectively, ensuring the best value for professionals. The rooms are described as perfect for business purposes, making it an ideal choice for those on business trips. Overall, the hotel is praised for its ease of conducting business and fueling points for startups.
Sapa Relax Hotel & Spa stands out as an excellent choice for honeymooners seeking a comfortable and relaxing getaway. The hotel offers unbeatable location and superb spa facilities, ensuring a relaxed and safe environment for all guests. Despite the lack of explicit mentions of honeymoon-specific services in some reviews, the hotel does provide special attention to honeymooners, including beautiful room decorations and specific display on the bed for the occasion.
Couples can enjoy a range of proper honeymoon services with some reviews highlighting the superior family comfort provided during their stay. Complimentary breakfast is also available for honeymooners, adding to the overall positive experience. The hotel demonstrates a commitment to making the honeymoon experience special, offering a honeymoon-friendly atmosphere and special decor and service tailored for those celebrating their new nuptials. This dedication makes the Sapa Relax Hotel & Spa an ideal setting for a honeymoon trip.
Location Show Map
Location
The hotel is tucked away just off the main road, offering a quiet retreat while still being close to the bustling center. Many guests appreciate that it combines centrality with tranquility, allowing for both restful stays and quick access to the city's amenities. The nearby streets are lined with various eateries, coffee shops and massage parlors, making it convenient for guests to find everything they need within a short distance.
Additionally, the central location offers spectacular views of the surrounding mountains and rice fields, enhancing the overall experience for visitors. This strategic position not only makes sightseeing more accessible but also ensures that guests are never too far from the vibrant life of Sapa's town center.
Breakfast
Dinner
Rooms
The bathrooms generally receive positive feedback for their cleanliness and size, although a few reviews mention the need for minor maintenance and updates. Amenities such as bathtubs are appreciated and some rooms boast private hot tubs, adding a touch of luxury to the stay.
Some guests noted that the rooms could use a bit of modernizing but overall found them to be clean, neat and equipped with everything needed for a relaxing stay. The hotel's attention to detail and effort to provide a warm and welcoming environment is evident, making it a highly recommended choice for travelers seeking comfort in Sapa.
Beds
Travelers have remarked on the cleanliness and comfort of the rooms, emphasizing the well-made and smooth satin cotton bed linens. Many guests have highlighted the rooms' ample, cozy beds as a standout feature, contributing to an overall great experience at the hotel.
The variety of bed sizes, from single to king-size and double beds, caters to different preferences, ensuring a comfortable stay for all guests. Reviews mention that beds are not only comfortable and spacious but also come with great mattresses and linens, which significantly enhance the sleeping experience.
Despite a few isolated issues with hard or stained bedding, the overwhelming sentiment is that of satisfaction. Comfortable, clean and well-maintained beds are a recurring theme in guests' feedback, making Sapa Relax Hotel & Spa an appealing option for those seeking a restful retreat in Vietnam.
Cleanliness
Staff
Housekeeping and breakfast staff are noted for their kindness and efficiency, contributing to an overall positive experience. The promptness and responsiveness of the staff frequently stand out, as they attend to guests' needs swiftly and professionally. Guests value the courteous and polite demeanor of the staff with several noting that they were made to feel like part of a family.
The hotel's ability to accommodate early check-ins and provide thoughtful touches, like free cups of tea, adds to the feeling of genuine hospitality. Despite occasional mentions of slower service, the staff's eagerness to assist with everything from transportation to restaurant recommendations is highly appreciated. Overall, the friendly, attentive and helpful staff at Sapa Relax Hotel & Spa significantly enhance the guest experience, making it a recommended destination for travelers.
Wi-Fi
Spa
The hotel’s rooftop café, coupled with a panoramic view, enhances the overall experience, creating a serene environment for unwinding post-treatment. Despite a few criticisms regarding the environment being cold or occasional unprofessional service, the majority of reviews emphasize the spa's superior offerings.
With several guests commending the great massage services and recommending the spa highly, it is evident that the spa facilities are a significant asset to the hotel. Some feedback indicated that the process for booking massages could be clearer and certain experiences varied in quality. Nonetheless, the comfort, cleanliness and pleasantness of the spa area, especially after a foggy day, have been well-appreciated.
Overall, the Sapa Relax Hotel & Spa’s facilities are praised for their good, comfortable and professional services, making it a worthwhile addition to any stay.
Parking
Family
Another highlight is the complimentary breakfast, which caters to families with various dietary preferences, including vegetarian options. The presence of nearby family stores further enhances the convenience for those traveling with kids. Reviewers often mention the warm and welcoming staff, who go the extra mile to accommodate the needs of families, including providing umbrellas on rainy days.
Though some noted noise from a nearby school, the amazing views from the top-floor suites with valley vistas more than make up for it, adding an extra layer of enjoyment to the stay. Overall, the hotel is highly recommended for its family-friendly atmosphere and services with many guests expressing their intention to revisit with their families in the future.
3 Star
The grand, beautiful structure of the hotel stands out, accompanied by a superb location that enhances the overall guest experience. The hotel staff receives positive mentions for their friendliness, contributing to memorable and enjoyable stays. Its amenities and services are well-suited for longer visits, providing guests with a reliable and comfortable atmosphere.
While it is essential to note that Sapa Relax Hotel & Spa is positioned within the three-star bracket, guests find the value and quality of the offerings to be exceptional for this rating. Expectations should align with its status; however, the hotel does a commendable job in exceeding what is typically anticipated from a three-star venue.
In summary, Sapa Relax Hotel & Spa is a solid, dependable choice for a stay in Sapa, perfectly balancing excellent service, comfort and affordability.
Business
Honeymoon
Couples can enjoy a range of proper honeymoon services with some reviews highlighting the superior family comfort provided during their stay. Complimentary breakfast is also available for honeymooners, adding to the overall positive experience. The hotel demonstrates a commitment to making the honeymoon experience special, offering a honeymoon-friendly atmosphere and special decor and service tailored for those celebrating their new nuptials. This dedication makes the Sapa Relax Hotel & Spa an ideal setting for a honeymoon trip.
No, Sapa Relax Hotel & Spa doesn't have any pool.
Yes, a spa is available at Sapa Relax Hotel & Spa.
No, Sapa Relax Hotel & Spa doesn't allow dogs.
Yes, parking facilities are available at Sapa Relax Hotel & Spa.
No, Sapa Relax Hotel & Spa doesn't have a gym.
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