Pao's Sapa Leisure Hotel
Sa Pa
22.32688300,
103.84666200
,
Muong Hoa Street, Sapa Town, Sapa District, Lao Cai Province
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Summary of reviewsPao's Sapa Leisure Hotel in Sapa offers a commendable experience characterized by its exceptional location, dining, room quality, cleanliness, staff and various facilities. Nestled on the edge of Sapa town, the hotel provides stunning, uninterrupted views of the mountains and Muong Hoa Valley, making it a tranquil retreat while still being conveniently close to the town center. Guests appreciate the ease of access via a comfortable walk or shuttle bus service.
The hotel's breakfast is a standout feature, celebrated for its variety and quality, offering both Asian and Western dishes. The lavish buffet, combined with the restaurant's breathtaking valley views, makes for a memorable start to the day. Dinner also receives high praise for its well-prepared and beautifully presented dishes in a spacious and visually appealing dining room. Although there are minor criticisms regarding specific dishes and occasional service lapses, the overall dining experience is positive.
Rooms at Pao's Sapa Leisure Hotel are described as spacious, clean and comfortable, boasting modern designs and luxurious furnishings. The views from the rooms, particularly those with balconies and large windows, are often highlighted as breathtaking. Housekeeping is diligent, ensuring cleanliness and a welcoming environment. Despite occasional noise issues and minor maintenance concerns, guests generally find the rooms to be a high point of their stay.
The hotel's staff consistently receive high praise for their exceptional service and warm hospitality with many guests noting their willingness to go above and beyond to ensure a pleasant stay. The professionalism, helpfulness and efficiency of the staff significantly enhance the overall guest experience.
Guests also find the hotel's WiFi to be generally reliable, especially in main areas, although there are some remarks about inconsistent room connectivity. The spa, while somewhat pricey and occasionally limited in service availability, is praised for its excellent massages, cleanliness and relaxing ambiance. The gym is well-equipped and tidy, offering a satisfying fitness experience despite its small size.
The indoor swimming pool garners mixed reviews; while many appreciate its warmth, cleanliness and scenic views, others feel the temperature could be warmer and the ambiance more inviting. Parking at the hotel is convenient and secure, contributing to a hassle-free experience for guests with vehicles.
Finally, the hotel is recognized as a family-friendly destination with amenities and services that cater well to children, including a play area and pool. The comfortable beds are another highlight, ensuring restful nights for all guests.
Overall, Pao's Sapa Leisure Hotel offers a delightful blend of scenic beauty, comfort and exceptional service, making it a top choice for travelers seeking a luxurious and serene getaway in Sapa.
Categories
The hotel's breakfast is a standout feature, celebrated for its variety and quality, offering both Asian and Western dishes. The lavish buffet, combined with the restaurant's breathtaking valley views, makes for a memorable start to the day. Dinner also receives high praise for its well-prepared and beautifully presented dishes in a spacious and visually appealing dining room. Although there are minor criticisms regarding specific dishes and occasional service lapses, the overall dining experience is positive.
Rooms at Pao's Sapa Leisure Hotel are described as spacious, clean and comfortable, boasting modern designs and luxurious furnishings. The views from the rooms, particularly those with balconies and large windows, are often highlighted as breathtaking. Housekeeping is diligent, ensuring cleanliness and a welcoming environment. Despite occasional noise issues and minor maintenance concerns, guests generally find the rooms to be a high point of their stay.
The hotel's staff consistently receive high praise for their exceptional service and warm hospitality with many guests noting their willingness to go above and beyond to ensure a pleasant stay. The professionalism, helpfulness and efficiency of the staff significantly enhance the overall guest experience.
Guests also find the hotel's WiFi to be generally reliable, especially in main areas, although there are some remarks about inconsistent room connectivity. The spa, while somewhat pricey and occasionally limited in service availability, is praised for its excellent massages, cleanliness and relaxing ambiance. The gym is well-equipped and tidy, offering a satisfying fitness experience despite its small size.
The indoor swimming pool garners mixed reviews; while many appreciate its warmth, cleanliness and scenic views, others feel the temperature could be warmer and the ambiance more inviting. Parking at the hotel is convenient and secure, contributing to a hassle-free experience for guests with vehicles.
Finally, the hotel is recognized as a family-friendly destination with amenities and services that cater well to children, including a play area and pool. The comfortable beds are another highlight, ensuring restful nights for all guests.
Overall, Pao's Sapa Leisure Hotel offers a delightful blend of scenic beauty, comfort and exceptional service, making it a top choice for travelers seeking a luxurious and serene getaway in Sapa.
Luxury Hotel
A modern luxury hotel in Sapa, it features a rooftop infinity pool offering panoramic views of the Sapa valley. Stylish rooms with private balconies enhance the high-end experience.
Hotel for Honeymoon
With its unique architecture and serene location, this hotel offers a peaceful and romantic retreat. The hotel features comfortable rooms, a spa, and stunning views of the surrounding landscape, making it ideal for a honeymoon.
Hotel with Spa
This hotel provides a luxurious retreat with a fitness center and spa services. Guests appreciate the stunning views of the rice fields, friendly staff, and convenient location, although slightly outside the main town.
Family Friendly Hotel
This hotel offers Family Suites, providing ample space for families. It also features a four-season indoor swimming pool. The hotel's location amidst mountains and valleys provides scenic views.
Romantic Hotel
This hotel combines modern comfort with traditional Sapa architecture, offering a unique and charming experience. Its stunning views of the Muong Hoa valley, spa services, and cultural activities make it ideal for couples seeking a blend of relaxation and adventure.
Hotel with Swimming Pool
This 5-star hotel offers an indoor pool and a terrace. Guests can enjoy mountain views and excellent service, with spa and gym facilities available.
Heated Pool Indoor Pool
Hotel with Parking
This hotel offers well-organized and user-friendly guest parking, with options for free private parking, onsite parking, and valet parking, ensuring convenient vehicle security for guests.
Hotel with Gym
Offers recreational amenities including an indoor pool and a fitness center. There is also a full-service spa offering massages and body treatments.
5-Star Hotel
This modern hotel offers luxurious stays with views of terraced rice fields. It features spacious rooms, a rooftop bar, and an infinity pool overlooking the landscape, making it ideal for exploring Sapa's natural beauty.
Hotel with Indoor Pool
The hotel offers a heated indoor swimming pool that is described as warm, inviting, and well-maintained. This pool ensures a comfortable swimming experience for guests regardless of the outside weather conditions.
Hotel with Heated Pool
This 5-star hotel in Sapa offers an indoor pool and terrace. While one review mentions the infinity pool at the top is not heated, the hotel is listed as having a heated swimming pool that guests commend.
Hotel Taking Steps Towards Sustainability
Business Hotel
Accessible Hotel
Guest Reviews
Pao's Sapa Leisure Hotel is perfectly situated for those who wish to experience the serene beauty of Sapa without being engulfed by the town's hustle and bustle. While it's located somewhat outside the city center, the hotel provides easy access to town with a comfortable 10-20 minute walk or via a convenient shuttle bus service. The location, right on the edge of Sapa, offers uninterrupted, magnificent views of the mountains and Muong Hoa Valley, making it a great starting point for beautiful hikes and excursions to places like Cat Cat Village. Its slightly secluded position ensures a peaceful environment, allowing guests to enjoy the tranquil surroundings. The hotel's elevated, grandiose location allows for stunning views of rice fields and valleys directly from the hotel rooms and public areas, such as the restaurant. With its combination of convenience and scenic beauty, Pao's Sapa Leisure Hotel offers an exceptional retreat close enough to the center to be accessible, yet far enough to provide a relaxing escape from the more chaotic parts of town.
Pao's Sapa Leisure Hotel has garnered high praise for its breakfast offerings, which many guests describe as exceptional and delicious. The buffet breakfast stands out for its incredible variety, featuring both Asian and Western dishes, catering to diverse palates and maintaining high quality and freshness. The array of options, including fresh pastries, local dishes like noodles and pho and western favorites like omelettes, ensures that there is something for everyone.
Guests frequently highlight the lavish and well-replenished spread, noting that the breakfast menu changes daily and provides an abundance of choices. The breakfast is described as the best they have experienced during their travels in Vietnam with some even calling it the best part of their stay at the hotel.
The dining experience is further enhanced by the restaurant's breathtaking views over the valley, making breakfast not just a meal but an enjoyable and memorable start to the day. The friendly and helpful staff also contribute positively to the overall breakfast experience.
In summary, Pao's Sapa Leisure Hotel offers a top-notch breakfast that is rich, varied and of high quality, making it a highlight for many guests staying at the hotel.
Pao's Sapa Leisure Hotel serves a dining experience that largely impresses its guests. Most reviews highlight the hotel's restaurant as a standout feature with many guests describing the food as exceptional, very good and even spectacular. The quality of the dishes is frequently praised with the cuisine being described as well-prepared and beautifully presented. The à la carte menu and buffet receive positive remarks and room service also stands out for its tasty and generously portioned meals.
The restaurant at Pao's Sapa Leisure Hotel is praised not only for its delicious food but also for its beautiful and spacious dining room. The friendly and helpful staff contribute to the overall positive dining experience. Additionally, the hotel offers both lunch and dinner options that are reasonably priced and convenient for those needing to dine on-site.
However, there are occasional criticisms. Some guests noted that certain dishes, such as the local grilled pork, were tough and bland. There was also mention of unavailable dinner service on a specific occasion, which could be an inconvenience. Despite these minor issues, most guests found the hotel's food quality to be consistently high, making it a dining destination worth considering for visitors to Sapa.
Pao's Sapa Leisure Hotel offers an impressive array of rooms, celebrated for their spaciousness and cleanliness. Many guests appreciate the large rooms with comfortable beds, modern designs and luxurious furnishings. The views from the rooms are often highlighted as breathtaking, particularly those overlooking the valley, rice fields or mountains. Balconies and large picture windows contribute to the scenic allure, allowing guests to immerse themselves in the natural beauty surrounding the hotel.
The hotel is praised for providing rooms that are not only aesthetically pleasing but also functional with amenities such as well-equipped bathrooms and cozy seating areas like window seats or comfy couches. The overall cleanliness of the rooms is frequently mentioned positively with several guests noting the daily room service and the immaculate condition upon arrival.
The hotel’s ambiance, described as modern, light and airy, adds to the guests' comfort, making their stays enjoyable and relaxing. Furthermore, the hospitality and spaciousness of the rooms leave a lasting impression, as many guests received complimentary room upgrades, enhancing their experience with spectacular views and additional luxurious touches.
However, there are some concerns about noise in certain rooms, occasional issues with room features like air conditioning and outlets and inconsistent cleanliness in specific areas such as bathrooms. Despite these minor drawbacks, the overall feedback underscores the rooms' comfort, cleanliness and stunning views, making Pao's Sapa Leisure Hotel a desirable destination for travelers seeking both luxury and a picturesque retreat.
Pao's Sapa Leisure Hotel has garnered enthusiastic acclaim for the quality of its bedding. Reviews consistently highlight the comfort of the beds, describing them as very comfortable, superb and even amazing. The accommodations feature large, king-size beds that numerous guests found exceptionally inviting and clean. Many have commended the overall comfort of the mattresses and pillows with frequent mentions of the beds being huge and very comfy.
Despite a few mentions of beds being a bit on the harder side and pillows either too soft or too high for some guests, the general sentiment remains positive. Overall, the hotel's beds contribute significantly to its reputation as one of the best accommodations in Sapa, ensuring guests can rest well during their stay.
Pao's Sapa Leisure Hotel has consistently impressed guests with its high standards of cleanliness. The hotel and its entire property are noted for being very clean and cosy with rooms that are spotless and well-maintained. Guests frequently highlighted the exceptional cleanliness of the rooms, describing them as spacious, bright and fresh. Housekeeping at the hotel is diligent with cleaning services provided every day ensuring a consistently immaculate environment.
Despite some minor critiques such as less-than-perfect bathroom cleanliness, the overall consensus paints a picture of a meticulously clean hotel. Common areas are immaculately cleaned and the pool is particularly noted for its cleanliness. The hotel's rooms are spacious and equipped with comfortable beds and all necessary amenities. Dining areas and facilities are kept in pristine condition, further enhancing the guest experience.
The attention to cleanliness extends beyond the rooms to all areas of the property, making Pao's Sapa Leisure Hotel a comfortable and hygienic choice for travelers. While there are occasional shortcomings in service regarding room cleaning and some minor issues with furniture and bathroom drainage, these do not significantly detract from the overall high level of cleanliness that defines this hotel.
At Pao's Sapa Leisure Hotel, the staff receives consistent praise from guests for their exceptional service and warm hospitality. Words like "wonderful," "friendly," "helpful," and "attentive" frequently appear in reviews, underscoring the positive experiences of many visitors. The staff is described as going "above and beyond," always willing to assist and providing "amazing service."
Guests particularly appreciate the professionalism and courteous demeanor of the hotel personnel, including the receptionists, concierge and security team. The staff's quick response times, efficient service and excellent English skills also receive notable mentions. Specific staff members, such as Katie and Mr. Thinh, are highlighted for their helpfulness and dedication.
The flexibility and collaboration among the staff, along with their enthusiasm, make for a pleasant and comfortable stay. The team is proactive in organizing transport, offering recommendations for local activities and even providing real-time assistance via WhatsApp. Overall, the well-trained and supportive crew at Pao's Sapa Leisure Hotel significantly enhances the guest experience, ensuring a memorable and enjoyable stay.
At Pao's Sapa Leisure Hotel, guests generally find the WiFi to be reliable and efficient, describing it as stable and excellent. Especially in the main halls, the connection tends to be strong and consistent. However, some visitors have noted that WiFi in the rooms can be less dependable with occasional slow speeds and instances where it doesn't work well. While the overall feedback about the WiFi leans positive, a few experiences suggest there is room for improvement in certain areas of the hotel.
Nestled in the picturesque town of Sapa, Pao's Sapa Leisure Hotel offers a mixed but predominantly positive spa experience. Guests repeatedly praised the excellent and superb spa services, highlighting the luxurious facilities and highly recommended massages. The spa was found to be very clean, relaxing and an absolute highlight of the stay with treatments that were deemed very good and reasonably priced.
Though many enjoyed the Swedish massages, a few mentioned that the room temperature could be too cold. While the spa area, inclusive of a swimming pool, was appreciated, some guests were disappointed when certain facilities were either closed or in poor condition. Despite the relaxing ambiance, criticisms arose about the spa services being quite expensive with some rooms for competitive pricing improvements noted.
Foot massages and other treatments were enjoyed, yet, it was clear that the spa did not offer a full range of services such as a steam room, which left some guests wanting more. The absence of staffing at times and limited services also contributed to a less than perfect experience for a few visitors.
Overall, while considered pricey by some, Pao's Sapa Leisure Hotel's spa continues to attract guests with its excellent service quality, cleanliness and the relaxation it offers, making it a notable feature of the hotel.
The gym at Pao’s Sapa Leisure Hotel receives positive feedback for its excellent and well-equipped facilities. Guests appreciate the complete range of exercise options, including a full set of dumbbells and quality techno gym equipment. The gym is described as tidy and well-maintained, making it a pleasant space for workouts. Although some mention that the fitness center is small and has an old, rustic feel, it is generally deemed decent and very functional. Overall, the gym at Pao’s Sapa Leisure Hotel provides a satisfying fitness experience for a five-star hotel.
Pao's Sapa Leisure Hotel boasts an indoor swimming pool that has received mixed feedback from its guests. Many reviews highlight the pool as being phenomenal, warm and beautifully maintained with great views and a spacious area. The pleasant and inviting nature of the heated pool makes it a notable feature of the hotel. Guests appreciated the size and cleanliness of the pool, enjoying the indoor pool settings and the overall pleasant experience attributed to the well-maintained facilities.
However, several reviewers noted areas for improvement. Some found the pool temperature too cold and the area itself lacking in inviting ambiance, which detracted from the relaxation experience. Issues such as insufficient sunbeds, early closing times and occasional maintenance closures were also mentioned. The atmosphere around the pool area was described as somewhat dark and in need of renovation with condensation problems and a less-than-ideal layout. Despite these critiques, the pool remains a highlighted amenity that could benefit from enhancements to its overall comfort and appeal.
Pao's Sapa Leisure Hotel offers its guests a convenient and safe parking area, ensuring a hassle-free experience for visitors with vehicles. Reviews highlight the availability of free parking, adding to the overall value for guests. The spacious and well-maintained parking lot has been commended with one review notably awarding it a high score of 9.5. Despite a few mentions of the parking being cramped, many guests found it sufficiently spacious and convenient for transportation. Overall, Pao's Sapa Leisure Hotel provides a reliable parking facility, contributing to a comfortable stay.
Pao's Sapa Leisure Hotel offers a superb experience for families, highlighted by glowing reviews praising its family-friendly features and exceptional service, especially towards children. The hotel provides convenient amenities such as fully equipped rooms and a dedicated family room, ensuring a comfortable stay for all ages. With the play area and pool being a hit among young guests, it's clear that kids have plenty to keep them entertained. The hotel's prime location, picturesque views and proximity to a small market for snacks and drinks add to its charm. Overall, it is lauded as a perfect spot for a family vacation with many families cherishing their memorable stays and planning to return.
Pao's Sapa Leisure Hotel consistently impresses guests with its exceptional service and luxurious atmosphere, often being praised as a truly five-star establishment. Visitors frequently highlight the spacious and clean rooms which offer impressive views, making for a comfortable stay. Many appreciate the ease of booking transportation through the hotel, complementing its convenience alongside its perfect location in Sapa.
The hotel's breakfast receives high marks from several guests, being described as amazing and living up to five-star standards, though there are occasional comments about it being weak for a five-star rating. Despite this, overall, the amenities and service are considered top-notch, matching what is expected from a high-class, five-star hotel.
However, a few reviewers note that the property feels more in line with four-star quality and mention areas where maintenance could be improved. Additionally, there have been instances where dinner service was unavailable, which detracted from the ideal five-star experience for some.
Overall, Pao's Sapa Leisure Hotel remains a great value, particularly when compared to other Vietnamese five-star hotels, providing a luxurious and enjoyable stay for most of its guests.
Pao's Sapa Leisure Hotel stands out as an excellent choice for business travelers. Its desirable location offers a peaceful environment conducive to productivity. The hotel is praised for its great facilities, including meeting rooms and a business center, ensuring that workspaces are readily available. Guests find it conveniently situated with good value accommodations that come with excellent views. Overall, it is considered an ideal stay for business trips.
Pao's Sapa Leisure Hotel boasts a very peaceful atmosphere and stands out for its excellent accessibility for guests with disabilities. Guests find the hotel easily accessible by taxi and the regular shuttle bus service to the city center, operating every two hours, adds to its convenience. The hotel features wheelchair ramps and accessible rooms, ensuring a comfortable stay for everyone. The location is notably accessible, making it easier for all guests to explore the surroundings. Additionally, the friendly and helpful staff further enhance the guest experience and the hotel's organization of private tours to local villages and rice fields adds to its appeal. Overall, the hotel provides good accessibility and a pleasant experience for all visitors.
Pao's Sapa Leisure Hotel features a warm and inviting heated swimming pool that guests frequently commend. The indoor heated pool provides a comfortable experience regardless of the weather outside, making it a great amenity for relaxation. Many reviews highlight the relief and satisfaction of finding the pool heated, which ensures a pleasant swim. While the pool generally receives positive feedback for being well-maintained and at an appropriate temperature, some guests feel it might benefit from additional heating and renovation. Overall, the heated pool at Pao's Sapa Leisure Hotel stands out as a notable feature, enhancing the overall guest experience.
Pao's Sapa Leisure Hotel features an indoor pool that guests consistently appreciate. It is well-maintained and heated, providing a pleasant swimming experience regardless of the weather. Many found it an ideal retreat on rainy days and enjoyed the pool's spaciousness and cleanliness. Although some noted that it might appear somewhat small compared to images, the overall ambiance and good views from the pool added to its appeal. Alongside the indoor pool, which is also complemented by a fitness room, guests particularly enjoyed the convenience of having such facilities readily available.
Pao's Sapa Leisure Hotel offers an exceptional experience for honeymooners, featuring great views and beautiful scenery that provide a picturesque backdrop for a romantic getaway. Guests frequently commend the hotel's intimate settings and romantic amenities such as massages, which add to the allure of the destination.
The hotel has earned a reputation for making honeymoon stays special with many reviews mentioning upgrades to luxurious honeymoon suites beautifully prepared with roses and chocolates. Honeymoon packages offered by the hotel are praised for adding to a memorable and intimate experience. The overall feedback suggests that Pao's Sapa Leisure Hotel is a perfect choice for a honeymoon with many couples highlighting their stays as amazing and highly recommend the hotel for a romantic escape.
Pao's Sapa Leisure Hotel promises a luxurious experience from the moment of arrival. This grand and stunning hotel is beautifully designed with modern aesthetics, offering an atmosphere of true comfort and high class. The facilities are highly luxurious, featuring luxuriously sized toilets and high-quality bathtubs that add to the overall opulence. Guests describe their stay as a fantastic, luxury experience that more than meets expectations. The reception area is particularly noted for its beauty, setting the tone for a stay that combines luxury with comfort. With luxuriously expansive views, the hotel stands out as possibly the best 5-star accommodation in Sapa. Rooms are praised for being pretty clean and comfortable, ensuring that every aspect of the stay is in line with the luxurious standards of this grand establishment.
Pao's Sapa Leisure Hotel promises an enchanting experience ideal for couples seeking a romantic escape. Guests consistently praise the stunning and incredible views, which contribute significantly to the romantic ambiance of the hotel. The scenery is often described as beautiful, making it perfect for a romantic getaway. Visitors highlight the romantic atmosphere and the hotel's attention to detail, such as upgrading rooms and preparing surprises for special occasions like anniversaries. The combination of beautiful surroundings, pleasant walks to town and a staff committed to making stays memorable are consistently noted, establishing Pao's Sapa Leisure Hotel as one of the best choices for a romantic stay. It's highly recommended for couples and those planning a romantic trip.
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Location
Breakfast
Guests frequently highlight the lavish and well-replenished spread, noting that the breakfast menu changes daily and provides an abundance of choices. The breakfast is described as the best they have experienced during their travels in Vietnam with some even calling it the best part of their stay at the hotel.
The dining experience is further enhanced by the restaurant's breathtaking views over the valley, making breakfast not just a meal but an enjoyable and memorable start to the day. The friendly and helpful staff also contribute positively to the overall breakfast experience.
In summary, Pao's Sapa Leisure Hotel offers a top-notch breakfast that is rich, varied and of high quality, making it a highlight for many guests staying at the hotel.
Dinner
The restaurant at Pao's Sapa Leisure Hotel is praised not only for its delicious food but also for its beautiful and spacious dining room. The friendly and helpful staff contribute to the overall positive dining experience. Additionally, the hotel offers both lunch and dinner options that are reasonably priced and convenient for those needing to dine on-site.
However, there are occasional criticisms. Some guests noted that certain dishes, such as the local grilled pork, were tough and bland. There was also mention of unavailable dinner service on a specific occasion, which could be an inconvenience. Despite these minor issues, most guests found the hotel's food quality to be consistently high, making it a dining destination worth considering for visitors to Sapa.
Rooms
The hotel is praised for providing rooms that are not only aesthetically pleasing but also functional with amenities such as well-equipped bathrooms and cozy seating areas like window seats or comfy couches. The overall cleanliness of the rooms is frequently mentioned positively with several guests noting the daily room service and the immaculate condition upon arrival.
The hotel’s ambiance, described as modern, light and airy, adds to the guests' comfort, making their stays enjoyable and relaxing. Furthermore, the hospitality and spaciousness of the rooms leave a lasting impression, as many guests received complimentary room upgrades, enhancing their experience with spectacular views and additional luxurious touches.
However, there are some concerns about noise in certain rooms, occasional issues with room features like air conditioning and outlets and inconsistent cleanliness in specific areas such as bathrooms. Despite these minor drawbacks, the overall feedback underscores the rooms' comfort, cleanliness and stunning views, making Pao's Sapa Leisure Hotel a desirable destination for travelers seeking both luxury and a picturesque retreat.
Beds
Despite a few mentions of beds being a bit on the harder side and pillows either too soft or too high for some guests, the general sentiment remains positive. Overall, the hotel's beds contribute significantly to its reputation as one of the best accommodations in Sapa, ensuring guests can rest well during their stay.
Cleanliness
Despite some minor critiques such as less-than-perfect bathroom cleanliness, the overall consensus paints a picture of a meticulously clean hotel. Common areas are immaculately cleaned and the pool is particularly noted for its cleanliness. The hotel's rooms are spacious and equipped with comfortable beds and all necessary amenities. Dining areas and facilities are kept in pristine condition, further enhancing the guest experience.
The attention to cleanliness extends beyond the rooms to all areas of the property, making Pao's Sapa Leisure Hotel a comfortable and hygienic choice for travelers. While there are occasional shortcomings in service regarding room cleaning and some minor issues with furniture and bathroom drainage, these do not significantly detract from the overall high level of cleanliness that defines this hotel.
Staff
Guests particularly appreciate the professionalism and courteous demeanor of the hotel personnel, including the receptionists, concierge and security team. The staff's quick response times, efficient service and excellent English skills also receive notable mentions. Specific staff members, such as Katie and Mr. Thinh, are highlighted for their helpfulness and dedication.
The flexibility and collaboration among the staff, along with their enthusiasm, make for a pleasant and comfortable stay. The team is proactive in organizing transport, offering recommendations for local activities and even providing real-time assistance via WhatsApp. Overall, the well-trained and supportive crew at Pao's Sapa Leisure Hotel significantly enhances the guest experience, ensuring a memorable and enjoyable stay.
Wi-Fi
Spa
Though many enjoyed the Swedish massages, a few mentioned that the room temperature could be too cold. While the spa area, inclusive of a swimming pool, was appreciated, some guests were disappointed when certain facilities were either closed or in poor condition. Despite the relaxing ambiance, criticisms arose about the spa services being quite expensive with some rooms for competitive pricing improvements noted.
Foot massages and other treatments were enjoyed, yet, it was clear that the spa did not offer a full range of services such as a steam room, which left some guests wanting more. The absence of staffing at times and limited services also contributed to a less than perfect experience for a few visitors.
Overall, while considered pricey by some, Pao's Sapa Leisure Hotel's spa continues to attract guests with its excellent service quality, cleanliness and the relaxation it offers, making it a notable feature of the hotel.
Gym
Pool
However, several reviewers noted areas for improvement. Some found the pool temperature too cold and the area itself lacking in inviting ambiance, which detracted from the relaxation experience. Issues such as insufficient sunbeds, early closing times and occasional maintenance closures were also mentioned. The atmosphere around the pool area was described as somewhat dark and in need of renovation with condensation problems and a less-than-ideal layout. Despite these critiques, the pool remains a highlighted amenity that could benefit from enhancements to its overall comfort and appeal.
Parking
Family
5 Star
The hotel's breakfast receives high marks from several guests, being described as amazing and living up to five-star standards, though there are occasional comments about it being weak for a five-star rating. Despite this, overall, the amenities and service are considered top-notch, matching what is expected from a high-class, five-star hotel.
However, a few reviewers note that the property feels more in line with four-star quality and mention areas where maintenance could be improved. Additionally, there have been instances where dinner service was unavailable, which detracted from the ideal five-star experience for some.
Overall, Pao's Sapa Leisure Hotel remains a great value, particularly when compared to other Vietnamese five-star hotels, providing a luxurious and enjoyable stay for most of its guests.
Business
Accessible
Heated Pool
Indoor Pool
Honeymoon
The hotel has earned a reputation for making honeymoon stays special with many reviews mentioning upgrades to luxurious honeymoon suites beautifully prepared with roses and chocolates. Honeymoon packages offered by the hotel are praised for adding to a memorable and intimate experience. The overall feedback suggests that Pao's Sapa Leisure Hotel is a perfect choice for a honeymoon with many couples highlighting their stays as amazing and highly recommend the hotel for a romantic escape.
Luxury
Romantic
Yes, Pao's Sapa Leisure Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Pao's Sapa Leisure Hotel.
No, Pao's Sapa Leisure Hotel doesn't allow dogs.
Yes, parking facilities are available at Pao's Sapa Leisure Hotel.
Yes, Pao's Sapa Leisure Hotel has a gym.
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