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Summary of reviewsKolonna Hotel Rēzekne is a well-regarded accommodation choice in the city center, catering to a diverse clientele of business and leisure travelers. The hotel's prime location offers easy access to key attractions such as the Gors Concert Hall, Rezekne River, parks, historic ruins, shops and restaurants. Visitors find the convenient proximity to the bus station and free parking advantageous, further enhancing the appeal for both pedestrian and car-borne guests. Despite its central location near a bustling intersection, rooms provide a quiet retreat for restful nights.
Breakfast at the hotel earns commendations for its delicious and varied offerings, presented in a clean, buffet-style setting with both hot and cold dishes. Guests particularly enjoy the terrace overlooking the river, which adds to the overall pleasant breakfast experience. While there are occasional calls for greater variety and prompt replenishments, the morning meal generally starts the guests’ day on a positive note.
The hotel's restaurant receives mixed feedback with many guests praising the delicious dinner options and the convenience of in-room dining. However, inconsistency in service speed and food quality, along with limited operational hours, can sometimes disappoint. Cleanliness of the dining area could also be improved.
Guest rooms are described as spacious, clean and comfortable, though some may find the decor outdated and basic amenities like fridges or kettles lacking. The beautiful views from certain rooms and the comfort provided by clean linens, bathrobes and slippers enhance the stay, even if insulation issues and general wear and tear are noted by a few.
Cleanliness is a highlight at Kolonna Hotel Rēzekne with rooms and public areas generally well-maintained. Some minor issues like occasional dust or wear and tear do not significantly detract from the overall positive impression.
The staff at Kolonna Hotel Rēzekne are generally praised for their friendliness, professionalism and helpfulness, contributing to a welcoming atmosphere. While there are some reports of inconsistent service, the 24-hour reception ensures that most guest needs are addressed effectively.
Free wifi access is available but sees mixed reviews. While some guests find it satisfactory, others experience frequent disconnections and slow speeds, especially in the rooms.
Families will find the hotel accommodating with provisions like baby cots and accessible facilities for strollers. Pet owners also appreciate the pet-friendly policy, even though an additional fee applies.
Beds receive varied feedback with some guests finding them comfortable and others considering them too hard. The general cleanliness of bedding is consistently noted positively.
Overall, Kolonna Hotel Rēzekne offers a functional stay, fitting its three-star rating well. While some facilities could benefit from modernization, the hotel’s good value for money and central location make it a practical choice for both budget-conscious travelers and those looking to explore the historical heart of Rēzekne. Show more
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Dog Friendly Hotel
This hotel is known to accommodate pets. It offers essential amenities for a comfortable stay in the city center of Rēzekne.
Hotel with Parking
Offers parking facilities.
3-Star Hotel
Kolonna Hotel Rēzekne is a reliable choice with a good overall rating of 7.8 and high scores for location (9.0) and cleanliness (9.0). The staff are noted for their professionalism and attentiveness, enhancing the guest experience. For comfort, the hotel provides private facilities in all rooms, a restaurant, a bar, and a sauna. Its central location directly on the banks of the Rezekne River offers convenience and adds to its value.
Family Friendly Hotel
Room Types
Standard Single RoomRoom with a bathroom and satellite TV.
Standard Twin RoomRoom with a bathroom and satellite TV.
Triple RoomIt consists of 2 rooms with 1 bathroom. There is a TV in each room.
Superior Double RoomThe double room features a wardrobe, tumble dryer, as well as a private bathroom boasting a shower and a hairdryer. The unit has 2 beds.
Standard Double RoomThe double room offers a wardrobe, tumble dryer, as well as a private bathroom featuring a shower and a hairdryer. This double room provides heating and a flat-screen TV with satellite channels. The unit offers 1 bed.
Deluxe Double Room with BathThe spacious double room features a minibar, a wardrobe, tumble dryer, heating, as well as a flat-screen TV with satellite channels. The unit has 1 bed.
Superior Twin RoomThe twin room provides a wardrobe, tumble dryer, as well as a private bathroom featuring a shower and a hairdryer. This twin room features a sofa, heating and a flat-screen TV with satellite channels. The unit offers 3 beds.
Guest Reviews
7.7
Good
Location
Kolonna Hotel Rēzekne enjoys a prime location that appeals to both business and leisure travelers. Nestled in the city center, the hotel is conveniently close to key attractions like the Gors Concert Hall, Rezekne River and numerous parks, making it an ideal base for exploring the area. Guests appreciate the easy access to the bus station, which is just a short walk away, providing seamless transit options.
The surrounding area offers picturesque paths for walking, especially around the nearby lake, adding to the hotel's appeal for those seeking a blend of urban and natural settings. Visitors can enjoy leisure strolls in the beautiful parks and recreational areas that are just a stone's throw away.
With its central position, the hotel is within walking distance to various shops, restaurants and historic sites, such as the ruins of Rēzekne Castle. Free parking across the road and the hotel's courtyard makes it convenient for those traveling by car. Additional perks include 24/7 reception and the ability to accommodate pets, which many find beneficial.
Despite its proximity to a main intersection, rooms offer a quiet retreat, allowing guests to rest peacefully after their adventures. Overall, Kolonna Hotel Rēzekne stands out for its superb location, making it a favored choice for visitors aiming to explore the heart of the city while enjoying beautiful and historical surroundings.
Breakfast
Kolonna Hotel Rēzekne receives generally favorable reviews for its breakfast offerings. Most guests highlight the breakfast as good, delicious and hearty. Many reviews point out that the breakfast is varied, plentiful and offers enough options to satisfy different tastes. The buffet-style setup is frequently praised, providing a range of both hot and cold dishes. Specific mentions of tasty pancakes and good coffee add to the positive impressions.
Guests appreciate the clean and tidy environment where breakfast is served and many find the breakfast to be of good value for the price. The outdoor terrace overlooking the river Rezekne is particularly noted for its beautiful setting, enhancing the breakfast experience.
However, a few guests feel that the breakfast could benefit from more variety and better quality, mentioning that certain items were not replenished when supplies ran low. There are occasional remarks about cold coffee and limited selection later in the morning. Despite these minor drawbacks, the majority of visitors seem satisfied with their breakfast experience, considering it a strong start to their day at the hotel.
Dinner
The Kolonna Hotel Rēzekne offers a mixed dining experience at its restaurant, which is conveniently located on the ground floor and includes a terrace for a pleasant dining atmosphere. Many guests praise the restaurant for its delicious food with phrases such as "excellent dinner," "delicious dishes," and "great tasting food" commonly highlighted. The opportunity to enjoy meals in the room is also appreciated by several visitors.
On the downside, there are notable mentions of the restaurant not always being operational for lunch or dinner, which leaves some guests disappointed. Service speed and food quality also appear inconsistent with some reviews complaint about cold soup, slow kitchen service and occasionally substandard or pricey meals. There is also feedback regarding the restaurant's cleanliness, which could be improved.
In summary, while the restaurant frequently delights guests with its tasty offerings, it also faces challenges with availability, service speed and quality consistency.
Rooms
Kolonna Hotel Rēzekne consistently receives praise for its spacious and clean rooms with many guests finding them to be quite comfortable. The furniture and decor are often described as minimalistic and a bit outdated with some rooms requiring renovation. Despite this, the rooms are well-equipped with basic amenities, although the absence of modern features like a fridge, kettle or air conditioning may be a drawback for some.
Several rooms boast beautiful views of the river or lake, offering a pleasant visual respite. The beds are generally comfortable and items like bathrobes, slippers and towels are provided, enhancing the overall comfort. Some guests have noted issues with insulation and thin walls, which can lead to disturbances from neighboring rooms.
The cleanliness of the rooms is a recurring highlight in the reviews with many guests emphasizing that both the rooms and bathrooms are tidy and well-maintained. However, a few reviews mention a noticeable wear and tear in the interior and the showers and floors could sometimes be in less than ideal condition.
While the hotel’s old-fashioned television sets and somewhat outdated decor might not appeal to everyone, the friendliness of the staff and the convenient location in the historic part of the city make Kolonna Hotel Rēzekne a decent option for visitors. Parking is readily available, although it can be limited. Overall, the hotel offers a satisfactory stay with its spacious rooms and basic amenities, making it a suitable choice for travelers.
Beds
At Kolonna Hotel Rēzekne, guest experiences with the beds have been notably varied. Many guests found the beds comfortable, highlighting good, clean linens and soft pillows as contributing factors to a restful night's sleep. The beds are often described as spacious and well-maintained with some guests praising the firmness of the mattresses as perfect for their preference.
However, a significant number of reviews pointed out that the beds are quite hard with some even comparing them to sleeping on planks or rocks. This firmness was appreciated by a few guests, but for others, it resulted in discomfort and a poor sleeping experience. The mattresses were frequently described as needing replacement with some reviews indicating they were cheap foam and lacking in comfort.
There were also mentions that the beds are sometimes narrow and squeaky with small blankets for double beds adding to the discomfort for some. Despite these mixed reviews, the general cleanliness of the bedding and the provision of warm blankets were often positively noted.
Cleanliness
The reviews about the cleanliness at Kolonna Hotel Rēzekne are generally favorable. Guests frequently mention clean and tidy rooms with feedback emphasizing that the rooms met or exceeded expectations in terms of cleanliness. Many guests highlighted the hotel's overall cleanliness, including specifics like clean bathrooms, clean bedding and fresh-smelling rooms. Spacious, clean rooms and clean surroundings also contributed positively to the guests' experiences.
However, there are mentions of some areas needing improvement, such as occasional dust in rooms, stained elevator walls and dusty corridor floors. Some guests noted that while the rooms are clean, they are somewhat worn out. Despite these minor issues, the positive reviews significantly outweigh the negative ones, establishing Kolonna Hotel Rēzekne as a well-maintained and clean lodging option for travelers.
Staff
Kolonna Hotel Rēzekne boasts a commendable reputation for its staff, celebrated generally for their friendliness, professionalism and helpful demeanor. Guests repeatedly highlight the team’s polite and welcoming nature across various touchpoints, including reception, the breakfast hall and the restaurant. The staff is praised for their supportive and flexible approach, often going the extra mile to ensure a pleasant stay. Reports of a friendly and smiling service establish a warm and inviting atmosphere.
However, some reviews hint at occasional lapses in proactivity and responsiveness, indicating room for improvement, particularly in promptly addressing guest requests and maintaining consistent service levels. A few instances of unprofessional behavior and sparse attentiveness were also noted, suggesting variability in guest experiences.
Despite these occasional shortcomings, the majority of guests appreciate the apt and kind service provided, reflecting an overall positive attitude among the hotel’s staff. The reception staff, notably operational 24 hours, is often described as friendly and competent, contributing to seamless check-ins and addressing issues effectively.
In summary, Kolonna Hotel Rēzekne’s staff generally earns high marks for their friendliness, helpfulness and professional conduct, though some guests did experience inconsistencies in service delivery.
Wi-Fi
Kolonna Hotel Rēzekne offers complimentary wifi to its guests, but the experiences with the service are mixed. Some guests found the wifi to be good and praised the clean connection. However, many visitors reported issues such as instability, frequent disconnections and weak signals, especially in the rooms. Problems like slow internet speed and difficulty loading pages were common with some noting that the wifi would stop working altogether after certain hours. This suggests that while there are some positive aspects, the hotel's wifi functionality may benefit from improvement to ensure a more reliable internet experience for all guests.
Family
Kolonna Hotel Rēzekne is an appealing choice for travelers with children, offering a comfortable and warm environment suited for families. Guests have appreciated the provision of a baby cot upon request and the accessibility for baby strollers, making it a convenient option for those with young ones. The family room has been found adequate for a stay and the availability of family cottages adds to the comfort. Though some guests felt the small breakfast buffet could be improved, particularly with the addition of porridge for children, the overall service for families has been well-received. Pets are allowed, adding another layer of convenience for traveling families. While washing and bathing facilities for young or disabled children may require improvement, the hotel stands as a reliable choice for families seeking a satisfactory stay.
3 Star
Kolonna Hotel Rēzekne offers a functional and well-maintained stay, despite its post-Soviet architectural style. The hotel meets the expectations of its three-star rating, providing good value for money and adequate facilities for the price. Rooms cater to the essential needs of passing travelers but lack the comfort found in higher-rated hotels. While the hotel could benefit from visual upgrades, it remains a fairly priced, standard three-star accommodation. Some minor issues exist, but overall, it is an acceptable option for those looking for a stay that aligns with its category. The hotel is considered average within its classification and is seen as a suitable choice for budget-conscious travelers.
Dog Friendly
Kolonna Hotel Rēzekne provides a pet-friendly environment, welcoming guests who travel with dogs and other pets. The spacious rooms are accommodating for those with larger dogs or multiple pets. However, it's important to note that bringing your furry friends will incur an additional fee of 10 EUR per pet. Despite the extra cost, the hotel remains a convenient option for pet owners. Availability for pets is somewhat limited, so it’s advised to check in advance to ensure a smooth stay with your pet companions.
No, Kolonna Hotel Rēzekne doesn't have any pool.
No, a spa isn't available at Kolonna Hotel Rēzekne.
Yes, Kolonna Hotel Rēzekne welcomes dogs.
Yes, parking facilities are available at Kolonna Hotel Rēzekne.