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Summary of reviewsQuality Hotel Grand in Borås is highly regarded for its excellent location, nestled centrally in the city, which affords guests easy access to shopping districts, eateries and the picturesque Viskan River. Guests find the proximity to train and bus stations particularly convenient, despite some minor issues with parking availability and occasional noise.
The hotel’s breakfast experience consistently receives rave reviews for its variety, quality and fresh environment with special touches that delight visitors and families alike. The dinner experience has garnered mixed feedback with praise for food quality tempered by criticism of the limited menu, high prices and occasional disruptions due to construction.
Rooms at the Quality Hotel Grand are largely praised for their spaciousness, comfort and modern design with excellent lighting and large windows in many. Cleanliness is generally commendable, although some guests have reported inconsistencies in housekeeping, maintenance issues and specific room amenities such as the absence of refrigerators and coffee makers.
The hotel staff earns high marks for their friendliness, helpfulness and professional service, creating a welcoming and attentive atmosphere. The free WiFi is another positive aspect, noted for its reliability and speed, despite occasional connectivity issues during weekends.
Families find the hotel accommodating with spacious family rooms, play areas and child-friendly breakfast options, although some find the children's mattresses thin. While the beds receive mixed reviews with some guests finding them particularly comfortable and others noting them as hard or narrow, overall feedback leans toward a comfortable stay.
The hotel maintains good standards for a four-star designation, providing value, comfort and a welcoming atmosphere, despite some room for improvement in certain areas like room amenities and parking arrangements. Additionally, the hotel's accessibility features are generally effective, though some enhancements could further improve the experience for guests with specific needs. Overall, Quality Hotel Grand in Borås stands out as a commendable choice for travelers, offering a blend of convenience, comfort and a dedicated service team.
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