Old Muscat has garnered positive reviews for various aspects, particularly highlighting its location, hospitality, and cleanliness. Nestled in the heart of the city, the accommodation is praised for being ideally situated near significant landmarks such as the National Museum and the Sultan’s Palace. The area is celebrated for its beauty and tranquility, offering an authentic and picturesque Muscat experience. Guests appreciate the proximity to the marina port, Muttrah Souq, and vibrant local markets, enjoying the quiet and safe environment that allows for leisurely exploration.
The breakfast experience serves as a notable highlight, with guests admiring the variety, homemade touch, and personalized service provided by the attentive hosts. The simple yet plentiful offerings are a testament to the hotel's commitment to provide a welcoming and warm atmosphere, further enhancing visitors' enjoyment of their stay.
Rooms in Old Muscat are recognized for their comfort and functionality, with spacious accommodations equipped with essential amenities like mini-fridges and air conditioning. Cleanliness stands out, with most guests applauding the hotel's high standards and tidiness. While some minor issues were occasionally noted, the overall cleanliness and serene environment are consistently appreciated.
The staff plays a crucial role in elevating the experience, with hosts being commended for their kindness, attentiveness, and effective communication. They go out of their way to ensure guests feel welcomed, often organizing activities and providing local insights that enrich the overall experience.
Although some travelers comment on the firmness of the beds and minor issues with furnishings, these are generally overshadowed by the overall charm and comfort offered by the hotel. Old Muscat remains a favored choice for visitors seeking to explore a culturally rich and tranquil part of the city, delivering an authentic and memorable stay.
Offers essential amenities such as Wi-Fi, an outdoor pool, and an airport shuttle service. It's a good option for a seamless and budget-conscious stay.
While potentially not the cheapest, it is often listed among affordable options with good facilities. It provides a balance between cost and comfort, suitable for budget-conscious travelers.
Riyam Hotel, situated in the heart of Mutrah, serves as a strategic and convenient base for exploring Muscat's myriad attractions, including the Mutrah Souk, the Corniche, the fish market and the historic old town. Its uphill location offers breathtaking views of the mountains and sea, balancing tranquility with accessibility. While the location is somewhat removed from central Muscat, convenient parking and proximity to major highways make it easy for guests traveling by car.
The breakfast at Riyam Hotel has received largely positive feedback for its generous and diverse offerings. The buffet-style meal included traditional items and continental options, although there are notes on the absence of breakfast in the current offerings, which may be a concern for future guests.
Rooms at Riyam Hotel are well-regarded for their spaciousness and comfort, often featuring pleasing views of the pool or sea. Guests appreciate the clean and tidy accommodations, but some note that the decor feels a bit outdated and could use updates. Maintenance issues like malfunctioning appliances and cleanliness inconsistencies in certain areas have been reported.
Cleanliness standards at the hotel receive mixed reviews. While many guests praise the general neatness and well-maintained pool area, others identify specific areas needing attention, such as dirty curtains, rusty bathroom fixtures and inconsistent cleaning schedules.
The staff are a highlight for many guests, earning praise for their friendliness, professionalism and attentiveness. Reception and housekeeping teams are particularly noted for their helpfulness and polite demeanor, enhancing the overall guest experience despite occasional communication challenges and minor service hiccups.
WiFi connectivity at the hotel presents a mixed picture with strong signals in common areas but frequent issues in guest rooms. While some guests find the WiFi sufficient, others report unreliable and slow connections, which could be a drawback for those needing robust internet access.
The gym offers basic facilities and access to the pool but would benefit from better maintenance and more equipment to meet guests' expectations fully. The outdoor pool, however, is frequently praised for its beauty and relaxing atmosphere, providing a pleasant spot to unwind.
Parking is ample and convenient with clear benefits for those traveling by car, though more explicit instructions regarding parking facilities could improve the experience. The beds are generally regarded as clean and comfortable, contributing to a good night's sleep despite isolated reports of old linens and odd odors.
Overall, Riyam Hotel offers a largely positive stay experience, highlighted by its strategic location, comfortable rooms, friendly staff and enjoyable pool area with some opportunities for improvement in cleanliness, maintenance and WiFi connectivity.