Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsStayEasy Rustenburg is praised for its prime, central location that provides convenient and safe access to main roads, highways and a nearby shopping mall. Its excellent accessibility from key routes and the proximity to essential facilities like restaurants and car dealers, make it an attractive choice for both business and leisure travelers. However, minor issues with noise from traffic and brief confusion due to an under-construction entrance were noted.
The breakfast at StayEasy Rustenburg is generally well-received with guests commending the delicious, well-prepared and varied buffet. Many find the breakfast offerings to be a highlight of their stay, though there are occasional complaints about food running out, repetitive menu items and the need for more variety.
Dinner experiences are more mixed. Some guests praise the frequent refills and the quality of the food when available, but there is notable disappointment over the lack of dinner service on weekends and the absence of room service and open bar options. The overall dining options could benefit from more consistency and variety.
Rooms at the hotel are appreciated for their cleanliness and comfortable beds, making them suitable for shorter stays despite variability in room size. Recurring issues such as the lack of amenities (fridge, air conditioning, etc.), maintenance problems and occasional disturbances detract from the overall guest experience.
Cleanliness is a standout feature at the hotel with guests frequently highlighting the orderly and well-maintained environment. The cleaning staff receives special recognition for their diligent work, contributing to an overall hygienic and inviting atmosphere.
The staff at StayEasy Rustenburg significantly enhance the guest experience through their friendly, accommodating and professional service. Their warm and supportive attitudes contribute to a welcoming environment that guests appreciate.
The free wifi service at the hotel receives mixed reviews with many pointing out unreliable connections and poor network coverage, which can be a drawback for those needing dependable internet access.
The pool area is generally liked for its ambiance, although feedback on pool cleanliness is inconsistent. The secure, ventilated parking is another advantage, offering convenience and ease of access despite minor layout issues.
Beds in the hotel are a significant concern, frequently described as uncomfortable and in dire need of replacement due to issues with mattresses and overall wear. Despite this, one guest appreciated the security provided at the hotel.
StayEasy Rustenburg is also recognized for its business-friendly environment. It offers value for money with its service and amenities, proximity to businesses and malls and well-equipped meeting rooms and business center, making it favorable for business trips.
Accessibility is generally good with features like accessible entrances, an elevator and a pool area, although improvements could be made in areas such as bathrooms, showers and controlled smoking zones.
In summary, StayEasy Rustenburg stands out for its location, cleanliness, friendly staff and business amenities, though it has room for improvement in areas like dining, room amenities, wifi reliability, pool maintenance and bed comfort. Show more
Read review summaries for all categories
Categories
Hotel with Swimming Pool
This hotel features an outdoor swimming pool and a sundeck for relaxation. It is conveniently located near Pilanesberg National Park and Waterfall Mall.
Outdoor Pool
Business Hotel
Conveniently located in Rustenburg, this hotel combines business amenities with comfortable accommodations. It offers a 25-seater meeting room and self-service workstations, making it a practical choice for business travelers. Free unlimited WiFi is also available.
Hotel with Parking
Located in Rustenburg, this hotel offers parking. The hotel provides a convenient and budget-friendly option for travelers.
Accessible Hotel
This hotel offers wheelchair accessible rooms upon request and provides wheelchair access to common and public areas.
Hotel with Outdoor Pool
This hotel offers an outdoor pool for guests to cool off and relax in a garden and patio area.
Hotel Taking Steps Towards Sustainability
Room Types
Standard Double RoomThe double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.
Standard Room Twin Beds SmokingThe twin room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 2 beds.
Standard Room Twin Beds Non SmokingThe twin room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. This twin room has a wardrobe, a carpeted floor and a flat-screen TV with satellite channels. The unit has 2 beds.
Standard Double Room Non SmokingThe double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. This double room has a wardrobe, a carpeted floor and a flat-screen TV with satellite channels. The unit has 1 bed.
Standard Double Room SmokingThe double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. This double room has a wardrobe, a carpeted floor and a flat-screen TV with satellite channels. The unit has 1 bed.
Guest Reviews
7.6
Good
Location
StayEasy Rustenburg boasts a prime location that guests find central and convenient, making the hotel easily accessible from the main road to Pretoria and the N4 highway. Its proximity to major shopping centers, including the nearby mall, stands out as a significant advantage for both business travelers and leisure visitors. Many appreciate how simple it is to find and reach the hotel, lauding its clear visibility and convenient access points.
The hotel's location is often described as safe and secure, adding peace of mind for those unfamiliar with the area. Guests note that the positioning is ideal for those needing quick access to town, restaurants and other essential facilities with some specifically mentioning nearby Benz and BMW dealers. While most reviews highlight the excellent and perfect location, a few point out minor issues with noise due to its closeness to a busy road and trucks, as well as some confusion with Google Maps routing to an under-construction entrance.
Overall, StayEasy Rustenburg’s location aligns well with guest expectations, providing ease of access, safety and proximity to various amenities and key exit routes.
Breakfast
StayEasy Rustenburg receives generally positive feedback on its breakfast offerings with many guests praising the food as good, delicious, tasty and well-prepared. Terms like amazing, exceptional, scrumptious and perfect are frequently used, indicating a high level of satisfaction. The breakfast buffet is noted for its richness and variety, providing a pleasant start to guests' days. Some guests were especially pleased with the freshness and quality of the food and found the breakfast to be a highlight of their stay.
However, there are also critical remarks regarding the breakfast. Some guests experienced issues with the food running out quickly and not being replenished. There are comments about the lack of variety and repetitive menu options with some specifically noting a daily recurrence of scrambled eggs and bacon. A few guests mentioned the need for improvements in specific areas such as adding more fruit, offering different types of eggs and updating the general menu to avoid monotony. Certain reviews highlighted that the breakfast didn't meet their expectations in terms of both quantity and quality.
In summary, while StayEasy Rustenburg’s breakfast is largely praised for its taste and quality, there are areas for improvement to ensure a more consistent and varied offering for all guests.
Dinner
Guests have mixed feelings about the dining experience at StayEasy Rustenburg. While there are instances of guests praising the frequent refills and the deliciousness of some dinner offerings, several have pointed out notable drawbacks. Many reviewers expressed disappointment over the lack of dinner service on Fridays and Saturdays and some found the overall buffet dinner to be less than satisfactory. Additionally, there is no room service and several guests noted the absence of food in the evenings and an open bar option. Complaints also mentioned the necessity of buying drinks at a higher cost from the bar. Furthermore, there is a suggestion for providing dining options within the property. Despite these issues, the food that was available received some positive comments with a particular emphasis on its ok quality. Finally, one reviewer suggested adding chips to the breakfast menu to improve the overall meal experience.
Rooms
StayEasy Rustenburg offers a mixed experience for guests, particularly when it comes to their rooms. On the positive side, many guests have noted that the rooms are very clean, tidy and well-maintained with crisp and clean linen. Comfort isn't overlooked as the beds are also described as comfortable, making it a decent option for a one-night stay for couples. Spaciousness varies with some guests finding their room generous in size.
However, the hotel's rooms are often criticized for their small size, sometimes smaller than what photos suggest. The absence of amenities such as a fridge, air conditioning, room service and a bar fridge is repeatedly mentioned. Maintenance issues have been noted, including problems with the bathroom lights, window latches and non-functioning phones.
Despite these drawbacks, the cleanliness of the rooms seems consistent, although there have been occasional reports of cigarette smells and dusty furniture. Noise from other guests and technical issues such as blocked drains, noisy beds and a lack of hot water also detract from the overall experience. Limited provisions like sugar and milk sachets and the inconvenience of having no cups for tea or coffee might influence the comfort of the guests.
In summary, StayEasy Rustenburg excels in cleanliness and basic comfort but falls short in room size and amenities with several maintenance issues detracting from the stay experience.
Beds
Guests who have stayed at StayEasy Rustenburg have expressed significant concerns regarding the beds in the hotel. The majority of the feedback indicates that the beds are uncomfortable, old and in need of replacement. Many guests reported issues with the mattresses being sunken and the bed springs making noise, leading to poor sleep quality and sore backs. The bedding and pillows also appear outdated and worn-out, adding to the discomfort.
Additionally, the beds are often described as being too small, particularly for two adults, which further detracts from the overall comfort.
Despite these bed-related concerns, one guest did find their bed comfortable and appreciated the good security at the hotel. However, it is clear from the reviews that improvements to the beds and related amenities are urgently needed to enhance the guest experience at StayEasy Rustenburg.
Cleanliness
StayEasy Rustenburg impresses guests with exceptional cleanliness and a warm, welcoming atmosphere. Feedback consistently highlights the clean and tidy environments with rooms described as neat orderly and regularly cleaned each day. The staff is frequently recognized for being friendly and helpful, adding to the overall positive experience.
Many reviewers noted the hotel's beautifully maintained facilities and its commitment to hygiene with clean white linen and sanitized rooms being common points of praise. Guests appreciate the peace and quiet, free from disturbances.
Although there were occasional mentions of minor issues such as dirty towels and sticky carpets, these were vastly outnumbered by comments on the spotless and well-maintained conditions of both the rooms and public spaces. The cleaning department received special mention for their diligent work, suggesting a high standard of cleanliness that rivals even five-star establishments.
In summary, StayEasy Rustenburg stands out primarily for its clean, comfortable and inviting setting, making it a reliable choice for travelers seeking a worry-free stay.
Staff
StayEasy Rustenburg is noted for its exceptionally friendly and helpful staff. Guests repeatedly highlight the welcoming and accommodating nature of the team, particularly praising the warmth and support they receive during their stay. The professionalism and flexibility of the staff also contribute to outstanding customer service, making visitors feel well-received and valued.
The hotel maintains a high standard of service with guests often commending the excellent reception and the genuinely friendly attitude of the front desk personnel. Despite a few isolated mentions of negative attitudes from certain staff members, the overall consensus is that the staff significantly enhance the guest experience. The atmosphere at StayEasy Rustenburg is described as friendly-oriented with both the general service and specific interactions leaving a positive impression on visitors.
Wi-Fi
StayEasy Rustenburg receives mixed reviews regarding its wifi service. Some guests highlight that the hotel offers wifi, which is a valuable amenity with a few noting that it works well. However, a significant number of reviews point to issues like poor connection, unusable wifi and instances where the wifi simply did not work at all. There are also mentions of poor network coverage, which can be a drawback for those needing reliable internet access during their stay. Despite the availability of free wifi, the hotel's inconsistency in providing dependable service is a recurring concern among guests.
Pool
The pool area at StayEasy Rustenburg is often described as lovely and a great place to hang out. Many guests found the outdoor space around the pool to be pleasant and appealing. However, feedback on the pool’s cleanliness varied. Some guests appreciated a clean pool and enjoyed their time swimming, while others reported issues with poor maintenance and dirtiness. The pool tends to close at 7pm and there have been mentions of a lack of staff availability around the pool area. Overall, while the pool and its surroundings are generally attractive, the cleanliness and maintenance standards appear inconsistent.
Parking
StayEasy Rustenburg offers several advantages regarding parking, making it a convenient choice for travelers. The parking area is free, secure and ventilated, ensuring guests' vehicles are well-maintained during their stay. Guests appreciate the availability of parking and the ease with which they can find a spot. Despite its somewhat unconventional shape and the slight distance from some areas, the overall feedback highlights the satisfactory and reliable parking amenities at the hotel.
Business
StayEasy Rustenburg offers a quiet environment with friendly staff, making it a suitable choice for business travelers. The lodgings are praised for their service and natural amenities, providing excellent value for money. Its proximity to local businesses and shopping malls enhances convenience, while the well-equipped meeting rooms and business center cater to professional needs. The location supports a quiet atmosphere, ideal for business meetings. Overall, it presents a business-friendly environment coupled with good amenities, making it a favorable option for business trips.
Accessible
StayEasy Rustenburg offers a generally accessible stay for guests with disabilities, though certain areas could benefit from further enhancements. The hotel features accessible entrances and an accessible pool area, making it convenient for guests to navigate key parts of the property. Additionally, the presence of elevator accessibility ensures ease of movement between floors. Its central location and easy access to the N4 also contribute to its overall convenience. However, some aspects such as the accessible bathrooms, showers and the lack of controlled smoking areas and accessible toilets indicate that while functional, there is room for improvement in the hotel's accessibility features. Overall, staying at StayEasy Rustenburg can be comfortable, though guests with disabilities might find certain areas in need of attention.
Yes, StayEasy Rustenburg has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at StayEasy Rustenburg.
No, StayEasy Rustenburg doesn't allow dogs.
Yes, parking facilities are available at StayEasy Rustenburg.