Hotel des Mille Collines is a great option for those visiting Kigali with many guests describing its location as "perfect" or "fantastic". The breakfast is a highlight for many with a "comprehensive" buffet that includes both local and continental cuisines. The dining experience at the hotel is mixed, but the staff and restaurant have garnered praise from guests. The rooms are generally clean and tidy, but some areas could use an upgrade. The staff at Hotel des Mille Collines consistently exceed guests' expectations with their excellent hospitality, customer service and professionalism. The hotel's wifi connectivity has mixed reviews, but it seems to be improving. The pool is a standout feature of the hotel with many guests describing it as serene and beautiful. Business travelers can also benefit from the hotel's convenient location and smooth airport transfer service. Overall, Hotel des Mille Collines offers a pleasant ambiance, clean premises and friendly staff, making it a great option for travelers.
Heaven Boutique Hotel is a unique and charming gem located in an upper-class and safe neighbourhood within walking distance of Kigali's city centre. The hotel offers a peaceful and comfortable stay with lovely boutique rooms that boast balconies and exceptional amenities. The breakfast buffet is amazing with a wide variety of options including freshly made omelets and pancakes, an assortment of breads, fruits, homemade jams and gluten-free options. The restaurant is a standout highlight among guests with delicious food for breakfast, lunch and dinner. The staff is top-notch with guests praising their friendliness, efficiency and professionalism. The hotel's gym is great with excellent facilities and the pool area is frequently described as beautiful, clean and lovely. Overall, guests find the hotel quiet, comfortable and clean with exceptional service. If you're ever in Kigali and looking for a nice boutique hotel, Heaven Boutique Hotel should definitely be at the top of your list.
The Grand Legacy Hotel is known for its exceptional staff who go above and beyond to provide courteous and friendly service. Countless reviews praise the front desk clerks for their fast and accommodating service with Leoncie and other receptionists receiving special mention. The management staff is also superb and always ready to assist guests in any way they can. The hotel's warm and professional staff creates a welcoming atmosphere that international guests have described as "very friendly." Overall, you can expect top-notch service during your stay at the Grand Legacy Hotel.