BEST WESTERN Hotel Brussels South
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Summary of reviewsBEST WESTERN Hotel Brussels South offers a convenient and practical stay for travelers, especially those driving due to its ideal location next to the highway. This makes it easy to access key areas, including popular tourist destinations and business hubs around Brussels. Despite its proximity to the highway, the hotel is well-soundproofed, ensuring a quiet and peaceful stay. Guests also appreciate the ample parking space and the nearby gas station for refueling and travel essentials. The hotel sits close to Hal woods and Beersel Castle, making it suitable for both business and leisure travel.
Breakfast at the hotel is generally well-received with praise for the variety and quality of the buffet. Fresh croissants and the coffee machine are highlights. However, some guests feel the breakfast is expensive and basic with occasional issues in restocking and service efficiency. While some find it a good start to the day, others believe there's room for improvement, especially concerning value for money.
Dinner options garnered mixed reviews, primarily due to the absence of an on-site restaurant. Guests often have to seek alternative dining locations, notably during weekends when no meals are available. The lack of clear communication about this during the booking process leads to some frustration. However, staff are helpful in arranging meal deliveries and suggesting nearby options, softening the impact of this drawback.
Rooms at the hotel are generally described as spacious, clean and comfortable with modern furnishings and adequate accessibility features. However, cleanliness can be inconsistent with some guests encountering issues like dirty marks, hair in the bathroom and unclean floors. Noise and maintenance concerns, such as thin walls and old fixtures, contribute to occasional dissatisfaction. Nonetheless, many find the rooms satisfactory for short stays and business trips.
The hotel’s cleanliness receives mixed feedback. While many emphasize the property’s high standards of cleanliness and modern rooms, others report encountering unclean conditions, including mold, dirty carpets and smelly rooms. This inconsistency indicates room for improvement in maintaining hygiene standards throughout the hotel.
The staff at BEST WESTERN Hotel Brussels South are consistently praised for their friendliness and helpfulness. Reception staff are frequently noted for their warm and accommodating nature, ensuring a pleasant experience for guests. Guests appreciate the attentiveness and responsiveness of the staff, which contributes significantly to the positive ambiance of the hotel.
Wi-Fi service at the hotel is a point of contention. While some guests find it functional for basic online activities, others report significant issues with connectivity and reliability, indicating a need for infrastructure improvements to ensure a consistent and satisfactory experience.
Beds at the hotel receive mixed reviews. Many guests describe the beds as comfortable and conducive to a good night’s sleep, especially the double beds. However, some guests find the mattresses too soft and are dissatisfied with the practice of pushing two single mattresses together to form a double bed, which often creates an uncomfortable gap.
Overall, BEST WESTERN Hotel Brussels South is a practical and accessible choice for travelers, providing good value for its three-star rating. It meets essential expectations with convenient parking, prompt check-in and necessary room amenities. While some areas such as cleanliness and Wi-Fi need improvement, the hotel remains a viable option for those seeking basic but comfortable accommodation.
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Breakfast at the hotel is generally well-received with praise for the variety and quality of the buffet. Fresh croissants and the coffee machine are highlights. However, some guests feel the breakfast is expensive and basic with occasional issues in restocking and service efficiency. While some find it a good start to the day, others believe there's room for improvement, especially concerning value for money.
Dinner options garnered mixed reviews, primarily due to the absence of an on-site restaurant. Guests often have to seek alternative dining locations, notably during weekends when no meals are available. The lack of clear communication about this during the booking process leads to some frustration. However, staff are helpful in arranging meal deliveries and suggesting nearby options, softening the impact of this drawback.
Rooms at the hotel are generally described as spacious, clean and comfortable with modern furnishings and adequate accessibility features. However, cleanliness can be inconsistent with some guests encountering issues like dirty marks, hair in the bathroom and unclean floors. Noise and maintenance concerns, such as thin walls and old fixtures, contribute to occasional dissatisfaction. Nonetheless, many find the rooms satisfactory for short stays and business trips.
The hotel’s cleanliness receives mixed feedback. While many emphasize the property’s high standards of cleanliness and modern rooms, others report encountering unclean conditions, including mold, dirty carpets and smelly rooms. This inconsistency indicates room for improvement in maintaining hygiene standards throughout the hotel.
The staff at BEST WESTERN Hotel Brussels South are consistently praised for their friendliness and helpfulness. Reception staff are frequently noted for their warm and accommodating nature, ensuring a pleasant experience for guests. Guests appreciate the attentiveness and responsiveness of the staff, which contributes significantly to the positive ambiance of the hotel.
Wi-Fi service at the hotel is a point of contention. While some guests find it functional for basic online activities, others report significant issues with connectivity and reliability, indicating a need for infrastructure improvements to ensure a consistent and satisfactory experience.
Beds at the hotel receive mixed reviews. Many guests describe the beds as comfortable and conducive to a good night’s sleep, especially the double beds. However, some guests find the mattresses too soft and are dissatisfied with the practice of pushing two single mattresses together to form a double bed, which often creates an uncomfortable gap.
Overall, BEST WESTERN Hotel Brussels South is a practical and accessible choice for travelers, providing good value for its three-star rating. It meets essential expectations with convenient parking, prompt check-in and necessary room amenities. While some areas such as cleanliness and Wi-Fi need improvement, the hotel remains a viable option for those seeking basic but comfortable accommodation.
Cheap Hotel
This hotel provides standard amenities and services at a reasonable price. It offers comfortable rooms and essential facilities suitable for budget-conscious travelers.
3-Star Hotel
This hotel is a practical and accessible option for budget travelers, providing good value for its three-star rating. Guests appreciate the easy parking, swift check-in process and rooms equipped with necessary amenities.
Hotel near Golf Courses
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
Guest Reviews
The BEST WESTERN Hotel Brussels South boasts a prime location for travelers seeking easy access to key areas in and around Brussels. Positioned right next to the highway, the hotel offers exceptional convenience for those traveling by car with ample parking available. Despite its proximity to the highway, the hotel is well-soundproofed, ensuring a quiet stay for guests.
The hotel's strategic location provides quick and straightforward routes to popular tourist destinations and business hubs. It's ideally situated for business trips, weekend getaways or stopovers while traveling. The nearby train and tram stations offer direct connections to Brussels city center, making commuting hassle-free. Plus, the gas station adjacent to the hotel is handy for refueling and grabbing travel essentials.
Reception services are frequently described as friendly and helpful, enhancing the overall positive experience of staying at this hotel. For those looking to explore local attractions, the hotel is not far from Hal woods and Beersel Castle, adding to its appeal.
In summary, the BEST WESTERN Hotel Brussels South is a practical choice for travelers seeking a well-connected yet peaceful stay just south of Brussels, offering comfort, convenience and friendly service.
At BEST WESTERN Hotel Brussels South, breakfast opinions appear to be a mix of praise and critique. Guests have frequently highlighted the quality and variety of the breakfast buffet, describing it as very good with ample choice, catering to both sweet and savory preferences. Fresh croissants and the coffee machine received particular acclaim, alongside comments on the delicious and pleasant breakfast experience overall.
However, a recurring theme among the reviews is the perceived high price of breakfast in relation to its value and selection. Some guests felt that the offerings were basic with a few noting limited choices and quality issues. Complaints about insufficient restocking of items, missing essentials like plates or glasses and underwhelming scrambled eggs also surfaced.
Service efficiency during breakfast hours seemed to be a concern for several guests with instances of empty dishes, lack of coffee cups and slow refilling. Despite these concerns, some found the breakfast adequate for a stopover and appreciated the good value when priced at a promotional rate.
In summary, while BEST WESTERN Hotel Brussels South’s breakfast can provide a good start to the day with a varied selection, there are areas for improvement, especially regarding restocking efficiency and value for money.
The availability of dining options at BEST WESTERN Hotel Brussels South has been a point of contention among guests. Many reviews mention the absence of a restaurant or on-site dining, leaving visitors with limited options for dinner, especially on weekends when no meals are available. The information about the lack of dinner service is not always clearly communicated during the booking process, which has led to some disappointment.
Guests have noted that they were sometimes forced to leave the hotel to find alternative dining options with the nearby Quick fast-food restaurant often being a convenient, if not particularly appealing, choice. The restaurant closures have been attributed to various reasons, including the unavailability of a chef for an extended period and staff sickness.
While there is no room service or snacks available, staff have been praised for their helpfulness in arranging meal deliveries and assisting guests in finding dinner options. Nonetheless, potential guests are advised to plan ahead for their dining needs, especially if staying over a weekend.
The rooms at the BEST WESTERN Hotel Brussels South present a varied picture. Many guests appreciated the spacious, clean and well-fitted rooms, commenting on their comfort and modern furnishings. Large bedrooms and bathrooms, along with functional accommodations, make it a suitable choice for short stays and professional visits. Some reviews highlight nice and relatively spacious rooms with ample lighting and a generally tidy appearance. Additionally, the accessibility features for disabled guests received positive remarks.
However, there were several critiques concerning cleanliness and maintenance. Issues such as dirty marks, hair in the bathroom and unclean floors were noted. Some guests encountered rooms that were not properly cleaned before their arrival or during their stay with some even having to request room changes. Noise was also a recurrent concern with mention of thin walls, traffic noise, insufficient soundproofing and disturbances from adjacent rooms.
Condition and upkeep were other areas of concern with reports of old showers, musty smells, neglected conditions and issues with air conditioning and heating. Other critiques mentioned small room sizes and certain rooms being too dark or dingy. Despite these drawbacks, the hotel offers spacious and comfortable rooms overall, making it a serviceable option for those prioritizing size and basic comfort over luxury.
At BEST WESTERN Hotel Brussels South, the reviews regarding the beds present a mixed picture. Guests frequently point out that the beds are generally comfortable and often describe them as being "good," "great," or "very comfortable." The double beds are particularly noted for their comfort, contributing positively to many stays. However, some guests express dissatisfaction with issues such as excessively soft mattresses and the arrangement of double beds. The practice of pushing two single mattresses together to form a double bed often creates an uncomfortable gap, which several reviewers have highlighted as a negative aspect of their experience. Additionally, there are mentions of the bedding starting to wear out and isolated incidents of stained bedsheets and lumpy pillows. Overall, while many guests find the beds to be comfortable, there are recurring issues that have affected the sleep quality for others.
BEST WESTERN Hotel Brussels South receives mixed reviews regarding its cleanliness. Many guests appreciate the very clean, modern rooms and superb cleanliness of the property, praising its clean halls and an overall clean establishment. Several reviewers mention the rooms being nicely clean and express satisfaction with the clean and quiet environment.
However, a significant number of reviewers report issues that indicate varying levels of cleanliness. Some guests encountered unclean conditions with hair in bathrooms, dirty carpets and smelly rooms. Problems like mold, broken fixtures and stained linens were frequently noted. Some bathrooms were found to be neglected with dirty floors and broken toilets and common areas outside the rooms were also mentioned as problematic.
In conclusion, while many guests have had positive experiences with cleanliness at BEST WESTERN Hotel Brussels South, there are persistent reports of areas needing improvement, particularly in maintaining consistent hygiene standards throughout the property.
The reviews for BEST WESTERN Hotel Brussels South consistently highlight the exceptional friendliness and helpfulness of the staff. Guests appreciated the warm and welcoming atmosphere upon arrival with reception staff often described as smiley, pleasant and accommodating. Particular praise was given to specific employees for their professionalism and kindness, like Receptionist Abdel and the breakfast staff, who were noted for their fantastic service.
Throughout their stay, guests encountered staff members who were consistently attentive and responsive to their needs. The efforts of the reception team to ensure a smooth check-in and a comfortable stay did not go unnoticed. Reviews emphasized the staff’s willingness to go the extra mile with several mentions of their helpfulness and availability at all hours.
Overall, the quality of customer service at this hotel stands out, creating a pleasant experience for visitors. Whether it was the attention to detail by the cleaning staff or the great service provided by the receptionists, the consistently positive interactions left a lasting impression on guests. The exceptional friendliness and responsiveness of the hotel staff contribute significantly to the overall positive experience at BEST WESTERN Hotel Brussels South.
The BEST WESTERN Hotel Brussels South offers free Wi-Fi, which is appreciated by many guests. Some visitors found the Wi-Fi to be functional for activities such as connecting to Teams or Zoom and streaming movies or series on platforms like Netflix. However, there are notable concerns with the quality and reliability of the service with several guests reporting that the internet connection was difficult, highly problematic or not working in their rooms. Despite the good experiences had by some, the general consensus suggests that the hotel could benefit from significant improvements to its Wi-Fi infrastructure to ensure a more consistent and satisfactory experience for its guests.
BEST WESTERN Hotel Brussels South is a practical and accessible option for budget travelers, providing good value for its three-star rating. While it might not live up to the high standards typically associated with the Best Western name, the hotel still meets essential expectations for a professional stay. Guests appreciate the easy parking, swift check-in process and rooms equipped with necessary amenities. It serves well for short-term stays, even if it may not be the most charming or luxurious option available. Although some reviews point out cleanliness issues and a general low-end feel, the hotel remains a sufficient choice for those seeking basic accommodation at a fair price.
The Best Western Hotel Brussels South has received positive remarks for its overall accessibility and convenience for guests with disabilities. The hotel is located right next to the highway, making it very easy to access and ideal for those traveling by car. Despite its proximity to the motorway, guests have noted that the hotel remains very quiet, ensuring a restful stay.
The accessible rooms are properly fitted out to meet the needs of disabled guests, providing a sense of confidence and comfort. However, it's worth mentioning that there were some issues reported with the toilet in the disabled room, highlighting a need for potential improvements in specific facilities.
Check-in and check-out processes generally exceeded expectations, contributing to a hassle-free experience. Additionally, guests appreciated the prompt service by the cleaning staff. While the Wi-Fi received negative feedback, the overall accessibility of the hotel, both in terms of location and facilities, stood out positively.
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Location
The hotel's strategic location provides quick and straightforward routes to popular tourist destinations and business hubs. It's ideally situated for business trips, weekend getaways or stopovers while traveling. The nearby train and tram stations offer direct connections to Brussels city center, making commuting hassle-free. Plus, the gas station adjacent to the hotel is handy for refueling and grabbing travel essentials.
Reception services are frequently described as friendly and helpful, enhancing the overall positive experience of staying at this hotel. For those looking to explore local attractions, the hotel is not far from Hal woods and Beersel Castle, adding to its appeal.
In summary, the BEST WESTERN Hotel Brussels South is a practical choice for travelers seeking a well-connected yet peaceful stay just south of Brussels, offering comfort, convenience and friendly service.
Breakfast
However, a recurring theme among the reviews is the perceived high price of breakfast in relation to its value and selection. Some guests felt that the offerings were basic with a few noting limited choices and quality issues. Complaints about insufficient restocking of items, missing essentials like plates or glasses and underwhelming scrambled eggs also surfaced.
Service efficiency during breakfast hours seemed to be a concern for several guests with instances of empty dishes, lack of coffee cups and slow refilling. Despite these concerns, some found the breakfast adequate for a stopover and appreciated the good value when priced at a promotional rate.
In summary, while BEST WESTERN Hotel Brussels South’s breakfast can provide a good start to the day with a varied selection, there are areas for improvement, especially regarding restocking efficiency and value for money.
Dinner
Guests have noted that they were sometimes forced to leave the hotel to find alternative dining options with the nearby Quick fast-food restaurant often being a convenient, if not particularly appealing, choice. The restaurant closures have been attributed to various reasons, including the unavailability of a chef for an extended period and staff sickness.
While there is no room service or snacks available, staff have been praised for their helpfulness in arranging meal deliveries and assisting guests in finding dinner options. Nonetheless, potential guests are advised to plan ahead for their dining needs, especially if staying over a weekend.
Rooms
However, there were several critiques concerning cleanliness and maintenance. Issues such as dirty marks, hair in the bathroom and unclean floors were noted. Some guests encountered rooms that were not properly cleaned before their arrival or during their stay with some even having to request room changes. Noise was also a recurrent concern with mention of thin walls, traffic noise, insufficient soundproofing and disturbances from adjacent rooms.
Condition and upkeep were other areas of concern with reports of old showers, musty smells, neglected conditions and issues with air conditioning and heating. Other critiques mentioned small room sizes and certain rooms being too dark or dingy. Despite these drawbacks, the hotel offers spacious and comfortable rooms overall, making it a serviceable option for those prioritizing size and basic comfort over luxury.
Beds
Cleanliness
However, a significant number of reviewers report issues that indicate varying levels of cleanliness. Some guests encountered unclean conditions with hair in bathrooms, dirty carpets and smelly rooms. Problems like mold, broken fixtures and stained linens were frequently noted. Some bathrooms were found to be neglected with dirty floors and broken toilets and common areas outside the rooms were also mentioned as problematic.
In conclusion, while many guests have had positive experiences with cleanliness at BEST WESTERN Hotel Brussels South, there are persistent reports of areas needing improvement, particularly in maintaining consistent hygiene standards throughout the property.
Staff
Throughout their stay, guests encountered staff members who were consistently attentive and responsive to their needs. The efforts of the reception team to ensure a smooth check-in and a comfortable stay did not go unnoticed. Reviews emphasized the staff’s willingness to go the extra mile with several mentions of their helpfulness and availability at all hours.
Overall, the quality of customer service at this hotel stands out, creating a pleasant experience for visitors. Whether it was the attention to detail by the cleaning staff or the great service provided by the receptionists, the consistently positive interactions left a lasting impression on guests. The exceptional friendliness and responsiveness of the hotel staff contribute significantly to the overall positive experience at BEST WESTERN Hotel Brussels South.
Wi-Fi
3 Star
Accessible
The accessible rooms are properly fitted out to meet the needs of disabled guests, providing a sense of confidence and comfort. However, it's worth mentioning that there were some issues reported with the toilet in the disabled room, highlighting a need for potential improvements in specific facilities.
Check-in and check-out processes generally exceeded expectations, contributing to a hassle-free experience. Additionally, guests appreciated the prompt service by the cleaning staff. While the Wi-Fi received negative feedback, the overall accessibility of the hotel, both in terms of location and facilities, stood out positively.
No, BEST WESTERN Hotel Brussels South doesn't have any pool.
No, a spa isn't available at BEST WESTERN Hotel Brussels South.
Yes, BEST WESTERN Hotel Brussels South welcomes dogs.
No, parking facilities aren't available at BEST WESTERN Hotel Brussels South.
Yes, BEST WESTERN Hotel Brussels South has a gym.
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