The Royal Wells Hotel, Tunbridge Wells - The Coaching Inn Group
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Summary of reviewsThe Royal Wells Hotel, Tunbridge Wells - The Coaching Inn Group in Tunbridge Wells is highly recommended by guests for a variety of reasons, most notably its ideal location. Centrally positioned, the hotel is within walking distance of the town center, shops, restaurants and local attractions, all while offering scenic views across the town from its hilltop position. Accessibility from the station and main roads is another plus and free parking adds to its convenience. The hotel's traditional charm and serene yet central position make it an excellent base for exploring the surrounding area.
In terms of dining, the hotel receives substantial praise for its breakfast offerings. Guests frequently describe it as delicious, excellent and highly enjoyable with freshly cooked, made-to-order dishes that cater to various dietary preferences, including vegetarian and vegan options. The service during breakfast is often highlighted as excellent with the friendly and attentive staff enhancing the overall experience. Dinner also garners positive reviews for its quality and presentation, despite occasional comments about the menu's variety and instances of the restaurant being closed. The restaurant ambiance and excellent service contribute to a pleasant dining experience.
The hotel's rooms are praised for their spaciousness, cleanliness and stylish decor. Many are beautifully decorated, combining modern amenities with a cozy atmosphere. Guests appreciate the comfortable beds and well-equipped facilities that make for a restful night's sleep. Some rooms offer lovely views, though a few reviews mention the need for minor updates and maintenance. Overall, the accommodation provides a quiet and comfortable environment.
Cleanliness is a standout feature with guests frequently noting the spotless condition of both rooms and communal areas. The hotel has been recently renovated, resulting in a fresh and modern appearance that adds to the overall comfort and appeal.
The staff at The Royal Wells Hotel, Tunbridge Wells - The Coaching Inn Group are consistently highlighted as a major positive aspect of the guest experience. Their friendliness, politeness and helpfulness contribute significantly to the hotel's welcoming atmosphere. The service is often described as prompt and efficient with particular praise for the reception, bar and restaurant staff.
Family guests find the hotel to be welcoming and suitable for a family visit with comfortable, clean and spacious rooms. The hotel's convenient location and friendly atmosphere enhance its appeal as a family-friendly destination.
While the Wi-Fi service receives mixed reviews with some guests experiencing reliability issues, others report satisfactory performance. This inconsistency is one of the few drawbacks noted by visitors.
For nightlife enthusiasts, The Royal Wells Hotel, Tunbridge Wells - The Coaching Inn Group's prime location offers easy access to a vibrant array of evening entertainment options, enhancing the overall experience for those looking to explore the local scene.
The hotel's beds receive positive feedback for their comfort with many guests praising the spaciousness and quality of the bedding. There are some mixed opinions regarding the firmness of the mattresses and pillows, but the general consensus is that the beds provide a restful night's sleep.
As a three-star hotel, The Royal Wells Hotel, Tunbridge Wells - The Coaching Inn Group meets expectations with its range of amenities, charming heritage appeal and pleasant atmosphere. While some facilities may feel a bit dated, the hotel's excellent home-cooked meals and dog-friendly environment add to its charm.
In summary, guests highly recommend The Royal Wells Hotel, Tunbridge Wells - The Coaching Inn Group for its excellent location, comfortable and clean rooms, high standards of cleanliness, exceptional staff service and enjoyable dining experiences. With its blend of traditional charm and modern convenience, the hotel offers a pleasant and welcoming stay for leisure and business travelers alike.
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In terms of dining, the hotel receives substantial praise for its breakfast offerings. Guests frequently describe it as delicious, excellent and highly enjoyable with freshly cooked, made-to-order dishes that cater to various dietary preferences, including vegetarian and vegan options. The service during breakfast is often highlighted as excellent with the friendly and attentive staff enhancing the overall experience. Dinner also garners positive reviews for its quality and presentation, despite occasional comments about the menu's variety and instances of the restaurant being closed. The restaurant ambiance and excellent service contribute to a pleasant dining experience.
The hotel's rooms are praised for their spaciousness, cleanliness and stylish decor. Many are beautifully decorated, combining modern amenities with a cozy atmosphere. Guests appreciate the comfortable beds and well-equipped facilities that make for a restful night's sleep. Some rooms offer lovely views, though a few reviews mention the need for minor updates and maintenance. Overall, the accommodation provides a quiet and comfortable environment.
Cleanliness is a standout feature with guests frequently noting the spotless condition of both rooms and communal areas. The hotel has been recently renovated, resulting in a fresh and modern appearance that adds to the overall comfort and appeal.
The staff at The Royal Wells Hotel, Tunbridge Wells - The Coaching Inn Group are consistently highlighted as a major positive aspect of the guest experience. Their friendliness, politeness and helpfulness contribute significantly to the hotel's welcoming atmosphere. The service is often described as prompt and efficient with particular praise for the reception, bar and restaurant staff.
Family guests find the hotel to be welcoming and suitable for a family visit with comfortable, clean and spacious rooms. The hotel's convenient location and friendly atmosphere enhance its appeal as a family-friendly destination.
While the Wi-Fi service receives mixed reviews with some guests experiencing reliability issues, others report satisfactory performance. This inconsistency is one of the few drawbacks noted by visitors.
For nightlife enthusiasts, The Royal Wells Hotel, Tunbridge Wells - The Coaching Inn Group's prime location offers easy access to a vibrant array of evening entertainment options, enhancing the overall experience for those looking to explore the local scene.
The hotel's beds receive positive feedback for their comfort with many guests praising the spaciousness and quality of the bedding. There are some mixed opinions regarding the firmness of the mattresses and pillows, but the general consensus is that the beds provide a restful night's sleep.
As a three-star hotel, The Royal Wells Hotel, Tunbridge Wells - The Coaching Inn Group meets expectations with its range of amenities, charming heritage appeal and pleasant atmosphere. While some facilities may feel a bit dated, the hotel's excellent home-cooked meals and dog-friendly environment add to its charm.
In summary, guests highly recommend The Royal Wells Hotel, Tunbridge Wells - The Coaching Inn Group for its excellent location, comfortable and clean rooms, high standards of cleanliness, exceptional staff service and enjoyable dining experiences. With its blend of traditional charm and modern convenience, the hotel offers a pleasant and welcoming stay for leisure and business travelers alike.
Dog Friendly Hotel
This hotel is highly accommodating for guests with dogs, allowing pets of any size and welcoming them in the bar, lounge areas, and outside in the courtyard for dining. Specific dog-friendly rooms are available, and food and water bowls are provided for four-legged guests.
Hotel near Nightlife Spots
Situated centrally on Mount Ephraim in Royal Tunbridge Wells, providing convenient walking access to The Pantiles and High Street areas known for their bars and evening entertainment.
3-Star Hotel
This 3-star hotel is within walking distance of the town centre and offers two restaurants and three bars. It also features free parking. Guests consistently praise the hotel for its outstanding value, excellent facilities and delicious food.
Hotel near Golf Courses
Family Friendly Hotel
Business Hotel
Accessible Hotel
Guest Reviews
The Royal Wells Hotel, Tunbridge Wells - The Coaching Inn Group in Tunbridge Wells boasts an ideal location that garners high praise from its guests. Centrally positioned, it's within a brief walking distance to the town center, shops, restaurants and local attractions—allowing visitors to explore the area on foot with ease. The hotel is situated on a hill, offering lovely views across the town and is easily accessible from the station and main roads.
Guests appreciate the proximity to key destinations, including the charming Pantiles area and various historical sites. The hotel's traditional charm, combined with its well-maintained facilities and free parking, adds to its appeal. The quiet yet central position is highlighted as perfect for both leisure and convenience, making it an excellent base for exploring Royal Tunbridge Wells and its surroundings.
Overall, the Royal Wells Hotel is highly recommended for its great location, blending accessibility with a serene environment and offering a picturesque setting that's perfect for both casual strolls and more extensive local adventures.
The Royal Wells Hotel, Tunbridge Wells - The Coaching Inn Group is garnering substantial praise for its breakfast offerings with an array of highly positive reviews. Guests frequently describe the breakfast as delicious, excellent and very good with some even calling it one of the best they've experienced in a long time. The freshly cooked, cooked-to-order and well-presented dishes seem to be a significant highlight, accompanied by a wide selection of options that cater to various preferences, including vegetarian and vegan choices.
Several guests emphasize the excellent service and the friendly, attentive and helpful staff, which enhances the overall breakfast experience. Dining in a lovely breakfast area also adds to the relaxing and enjoyable atmosphere. The variety is noteworthy with choices ranging from full English breakfasts to lighter options like fruit and pastries.
Despite a few mentions of limited buffet choices and occasional mixed reviews regarding the temperature and promptness of the service, the feedback remains overwhelmingly positive. Consistently, guests appreciate the quality and taste of the food, making breakfast at The Royal Wells Hotel, Tunbridge Wells - The Coaching Inn Group a standout element of their stay. The breakfast's excellent value for the price and the generous portions further contribute to favorable reviews, ensuring a satisfying start to the day for many visitors.
The Royal Wells Hotel, Tunbridge Wells - The Coaching Inn Group offers a generally positive dining experience with guests frequently praising the quality of both dinner and breakfast. Many reviews highlight the excellent food, superb presentation and friendly service. The evening meals are often described as very good with some guests considering them exceptional and delicious. The breakfast also garners rave reviews, often deemed excellent and very good.
Guests enjoyed the varied and tasty menu in the hotel's restaurant, though some noted that the menu could be more imaginative and extensive. There were instances when the restaurant was closed for staff training or due to the chef's absence, which understandably disappointed some visitors. Others experienced delays in service and a few found the prices on the higher side. Despite these occasional issues, the overall sentiment about the food quality remained high.
The restaurant ambiance is described as comfortable and relaxing, contributing to the enjoyable dining experience. The hotel provides a welcoming atmosphere with beautiful restaurant settings and excellent staff service, making it a recommended spot for a delightful meal during a stay.
The Royal Wells Hotel, Tunbridge Wells - The Coaching Inn Group offers a variety of rooms that generally receive high praise from guests for their spaciousness, cleanliness and comfort. Many reviews highlight the rooms as large, well-sized and beautifully decorated, combining modern touches with a cosy atmosphere. Visitors also appreciate the lovely and stylish decor with spotlessly clean conditions frequently mentioned. Some rooms come with excellent views and well-equipped facilities, including comfortable beds and modern bathrooms.
However, while many rooms are described as fresh and newly refurbished, a few reviews noted that some rooms could use a bit of updating and minor maintenance. Specific concerns include rooms being occasionally hot or stuffy and issues with some of the fittings and fixtures. Despite these minor drawbacks, most guests feel that the rooms are well appointed with good provisions such as tea, coffee and even hot chocolate and cookies. The hotel's accommodation is also noted for being quiet and providing a restful night's sleep owing to comfortable and well-maintained bedding.
Overall, guests find The Royal Wells Hotel, Tunbridge Wells - The Coaching Inn Group a pleasant place to stay, valuing both the spaciousness and cleanliness of the rooms alongside the friendly staff and convenient location.
The Royal Wells Hotel, Tunbridge Wells - The Coaching Inn Group welcomes guests with a notable emphasis on comfort, particularly when it comes to their beds. Reviews highlight an array of positive experiences with many describing the beds as very comfortable or even superbly comfortable. Guests frequently appreciated the spaciousness of the beds, especially the super king-size options, which added an extra layer of relaxation.
However, some guests did find the beds to be on the harder side with occasional complaints about the firmness of the mattresses and pillows. Despite a few mentioning uncomfortable or hard pillows, the quality of bedding and bed linen has generally been praised, contributing to an overall pleasant sleep experience.
Most guests seemed to sleep well during their stay, noting that the beds were clean, sizable and provided a good night’s rest. A few negative comments mentioned issues like small or springy beds, but such feedback was less common.
While opinions on pillows varied—with some guests finding them hard and others very nice—the general consensus is that the hotel beds are a reliable choice for a restful night's sleep.
The Royal Wells Hotel, Tunbridge Wells - The Coaching Inn Group impresses with its high standards of cleanliness and well-maintained facilities. Guests frequently note that the rooms and communal areas are spotlessly clean, contributing to a pleasant and comfortable stay. The hotel has clearly been recently renovated with modern, stylish decor that adds to the overall fresh and clean atmosphere. Specific mentions highlight impeccably clean bathrooms and exceptionally clean bedrooms, often featured with good quality linens and comfortable beds. Despite some isolated mentions of carpets needing replacement and minor housekeeping oversights, the majority of reviews emphasize a consistent level of pristine upkeep. Guests describe their rooms as spacious, beautifully decorated and equipped with all necessary amenities. This historic hotel also receives praise for its friendly and helpful staff, enhancing the welcoming environment. Overall, cleanliness is a strong point for The Royal Wells Hotel, Tunbridge Wells - The Coaching Inn Group, making it a reliable choice for a comfortable and hygienic stay.
The Royal Wells Hotel, Tunbridge Wells - The Coaching Inn Group has garnered a strong reputation for its exceptional staff. Guests consistently highlight the friendliness, politeness and helpfulness of the team. From the moment of arrival, the welcoming and professional demeanor of the staff is apparent, creating a positive first impression for visitors.
Many reviews commend the attentive and accommodating nature of the personnel, who are always ready to assist with any requests or issues that arise during their stay. This extends to both the reception and the bar and restaurant areas, where the staff's cheerful and courteous attitudes enhance the overall experience. Notably, the manager and waitstaff have received particular praise for their personable and efficient service.
While there are occasional mentions of staff shortages and some unhelpful encounters, the overwhelming sentiment is one of satisfaction with the staff's performance. The exceptional customer service, often described as prompt and efficient, contributes significantly to the hotel's warm and inviting atmosphere.
In summary, the staff at The Royal Wells Hotel, Tunbridge Wells - The Coaching Inn Group are frequently described as its best feature, contributing to a pleasant and welcoming stay for guests through their friendly, professional and helpful service.
The Royal Wells Hotel, Tunbridge Wells - The Coaching Inn Group receives mixed reviews regarding its Wi-Fi service. Some guests highlight that the Wi-Fi connection was very good, describing it as "excellent" and "decent." Improvements were noted from previous visits and some found it to work well with a satisfactory signal.
However, several guests experienced significant issues with the Wi-Fi, labeling it as unreliable with frequent disconnections. The hotel's internet service, particularly the Sky Wi-Fi, was described by some as dreadful, appalling and unusable. Additionally, there seemed to be difficulties in logging in and maintaining a stable connection.
In summary, while there are instances of strong Wi-Fi performance, the overall guest experience with the hotel's internet service is inconsistent with a notable number of guests finding it problematic.
The Royal Wells Hotel, Tunbridge Wells - The Coaching Inn Group offers a welcoming family atmosphere, making it an inviting spot for a family visit or weekend getaway with the kids. The hotel features good family rooms that are comfortable and spacious, ensuring a pleasant stay for everyone. Guests appreciate the clean and sizable bedrooms, which contribute to the relaxation quality of the experience.
Families have enjoyed their stays at The Royal Wells Hotel, Tunbridge Wells - The Coaching Inn Group, finding it to be a nice and comfortable place to settle in. Whether used as a bed and breakfast or for a longer stay, the accommodation seems well-suited for family needs and expectations.
Although there was an issue with advertised cocktails being unavailable, the overall impression remains positive with guests expressing their intention to return and even share meals with family in the future. Unexpected fireworks during a stay added a delightful surprise for some visitors, enhancing the fun and enjoyment for younger guests.
Overall, The Royal Wells Hotel, Tunbridge Wells - The Coaching Inn Group appears to be a solid choice for families looking for a comfortable and pleasant hotel experience.
Located in a prime spot for those seeking vibrant nightlife, The Royal Wells Hotel, Tunbridge Wells - The Coaching Inn Group offers guests easy access to an exciting array of evening entertainment. With nightlife options just around the corner, visitors are never far from the lively atmosphere that defines the local scene. The hotel's location also allows for a short walk to the bustling city center, making it a convenient choice for night owls looking to explore the nearby attractions. Positive comments highlight the wonderful street nightlife, suggesting that guests can expect an enjoyable and eventful stay. However, it's worth noting that some guests reported minor issues such as unclean bedside cabinets and difficulties in resolving problems due to the lack of in-room phones. Despite these setbacks, the overall experience is greatly enhanced by the hotel's superb location for nightlife enthusiasts.
The Royal Wells Hotel, Tunbridge Wells - The Coaching Inn Group is a classic, traditional establishment that fits well within its three-star rating. It offers a good selection of amenities, though these are consistent with what one would expect from a three-star hotel, including a car charging station. The hotel is housed in an older building, which gives it a charming heritage appeal.
The atmosphere at The Royal Wells Hotel, Tunbridge Wells - The Coaching Inn Group is excellent, often described as pleasant and comfortable and it meets the standard for a three-star hotel adequately, although it may not feel particularly luxurious. Rooms, while expensive, are finely decorated and comfortable, albeit cleanliness can sometimes be inconsistent. Some facilities and features are older and less updated, which might detract from the overall experience for some guests.
The hotel is dog-friendly and provides a pleasant environment for both pets and their owners. One of the highlights mentioned is the excellent home-cooked meals, particularly the fresh eggs, though the wine list has been noted as needing an update. Breakfast options can be limited on certain days and some guests find it strange that facilities are given instead of full meals.
Notably, the staff at The Royal Wells Hotel, Tunbridge Wells - The Coaching Inn Group are highly praised for their kindness, helpfulness and generosity, making the service a standout feature. Despite some quirks and the perception that the hotel does not always meet its three-star rating, many guests find it a comforting and welcoming place to stay, often expressing a desire to return.
The Royal Wells Hotel, Tunbridge Wells - The Coaching Inn Group offers a range of amenities suitable for business travelers seeking a comfortable and efficient stay. The hotel provides a tranquil environment, ensuring a restful night's sleep, which is essential for those on a business trip. Its facilities include quick room availability for unexpected meetings and efficient, good front desk service complemented by early check-in options. The essentials of sleep, shower and breakfast meet the high standards expected by business clients. While there have been some issues, such as booking problems and housekeeping oversights, the overall helpfulness and swift service from the staff contribute to a positive experience.
The Royal Wells Hotel offers some accessibility features but faces significant challenges for guests with disabilities. Positively, the hotel provides accessible parking options, including disabled parking arranged for arrival. Guests found the lift within the building useful and appreciated it, highlighting its necessity, especially for elderly visitors. The terrace is commendably accessible for all visitors, showcasing the hotel's effort in some areas.
However, the hotel environment is less ideal for wheelchair users or individuals relying on walking aids with one review noting the steep walk down the hill to the town center as particularly bothersome. Internal navigation is also complicated by the presence of many stairs despite the lift, which was often noisy and occasionally out of service. The high bathtubs and high, non-handheld showers pose additional accessibility issues. There were also remarks about the weak shower pressure and long wait times for hot water. The room access proved challenging for those with joint issues and the absence of current evacuation notices has been pointed out.
Overall, while the Royal Wells Hotel has made attempts to be accommodating, there remain substantial areas for improvement to truly meet the needs of all guests, particularly those with disabilities.
The Royal Wells Hotel, Tunbridge Wells - The Coaching Inn Group stands out for its exceptional dog-friendly accommodations and services. It's evident that the hotel welcomes guests with canine companions, making it a great choice for travelers with pets. Dogs are allowed in various areas of the hotel, including the bar and guests were glad their pets could join them. Many found it difficult to locate pet-friendly accommodations, but this hotel provided a comfortable stay for both guests and their dogs.
Visitors appreciated being able to bring their dogs, noting the hotel’s very pet-friendly atmosphere. Dogs were made to feel especially welcome with thoughtful touches, such as being allowed in certain rooms and even receiving treats like sausages. The hotel’s great location made it easy to walk dogs and guests often saw others enjoying the facility with their pets.
Cleanliness and freshness were not compromised and the staff ensured both the guests and their pets were well taken care of. Overall, The Royal Wells Hotel, Tunbridge Wells - The Coaching Inn Group is highly recommended for those traveling with dogs, offering a welcoming and accommodating environment for four-legged friends.
Location Show Map
Location
Guests appreciate the proximity to key destinations, including the charming Pantiles area and various historical sites. The hotel's traditional charm, combined with its well-maintained facilities and free parking, adds to its appeal. The quiet yet central position is highlighted as perfect for both leisure and convenience, making it an excellent base for exploring Royal Tunbridge Wells and its surroundings.
Overall, the Royal Wells Hotel is highly recommended for its great location, blending accessibility with a serene environment and offering a picturesque setting that's perfect for both casual strolls and more extensive local adventures.
Breakfast
Several guests emphasize the excellent service and the friendly, attentive and helpful staff, which enhances the overall breakfast experience. Dining in a lovely breakfast area also adds to the relaxing and enjoyable atmosphere. The variety is noteworthy with choices ranging from full English breakfasts to lighter options like fruit and pastries.
Despite a few mentions of limited buffet choices and occasional mixed reviews regarding the temperature and promptness of the service, the feedback remains overwhelmingly positive. Consistently, guests appreciate the quality and taste of the food, making breakfast at The Royal Wells Hotel, Tunbridge Wells - The Coaching Inn Group a standout element of their stay. The breakfast's excellent value for the price and the generous portions further contribute to favorable reviews, ensuring a satisfying start to the day for many visitors.
Dinner
Guests enjoyed the varied and tasty menu in the hotel's restaurant, though some noted that the menu could be more imaginative and extensive. There were instances when the restaurant was closed for staff training or due to the chef's absence, which understandably disappointed some visitors. Others experienced delays in service and a few found the prices on the higher side. Despite these occasional issues, the overall sentiment about the food quality remained high.
The restaurant ambiance is described as comfortable and relaxing, contributing to the enjoyable dining experience. The hotel provides a welcoming atmosphere with beautiful restaurant settings and excellent staff service, making it a recommended spot for a delightful meal during a stay.
Rooms
However, while many rooms are described as fresh and newly refurbished, a few reviews noted that some rooms could use a bit of updating and minor maintenance. Specific concerns include rooms being occasionally hot or stuffy and issues with some of the fittings and fixtures. Despite these minor drawbacks, most guests feel that the rooms are well appointed with good provisions such as tea, coffee and even hot chocolate and cookies. The hotel's accommodation is also noted for being quiet and providing a restful night's sleep owing to comfortable and well-maintained bedding.
Overall, guests find The Royal Wells Hotel, Tunbridge Wells - The Coaching Inn Group a pleasant place to stay, valuing both the spaciousness and cleanliness of the rooms alongside the friendly staff and convenient location.
Beds
However, some guests did find the beds to be on the harder side with occasional complaints about the firmness of the mattresses and pillows. Despite a few mentioning uncomfortable or hard pillows, the quality of bedding and bed linen has generally been praised, contributing to an overall pleasant sleep experience.
Most guests seemed to sleep well during their stay, noting that the beds were clean, sizable and provided a good night’s rest. A few negative comments mentioned issues like small or springy beds, but such feedback was less common.
While opinions on pillows varied—with some guests finding them hard and others very nice—the general consensus is that the hotel beds are a reliable choice for a restful night's sleep.
Cleanliness
Staff
Many reviews commend the attentive and accommodating nature of the personnel, who are always ready to assist with any requests or issues that arise during their stay. This extends to both the reception and the bar and restaurant areas, where the staff's cheerful and courteous attitudes enhance the overall experience. Notably, the manager and waitstaff have received particular praise for their personable and efficient service.
While there are occasional mentions of staff shortages and some unhelpful encounters, the overwhelming sentiment is one of satisfaction with the staff's performance. The exceptional customer service, often described as prompt and efficient, contributes significantly to the hotel's warm and inviting atmosphere.
In summary, the staff at The Royal Wells Hotel, Tunbridge Wells - The Coaching Inn Group are frequently described as its best feature, contributing to a pleasant and welcoming stay for guests through their friendly, professional and helpful service.
Wi-Fi
However, several guests experienced significant issues with the Wi-Fi, labeling it as unreliable with frequent disconnections. The hotel's internet service, particularly the Sky Wi-Fi, was described by some as dreadful, appalling and unusable. Additionally, there seemed to be difficulties in logging in and maintaining a stable connection.
In summary, while there are instances of strong Wi-Fi performance, the overall guest experience with the hotel's internet service is inconsistent with a notable number of guests finding it problematic.
Family
Families have enjoyed their stays at The Royal Wells Hotel, Tunbridge Wells - The Coaching Inn Group, finding it to be a nice and comfortable place to settle in. Whether used as a bed and breakfast or for a longer stay, the accommodation seems well-suited for family needs and expectations.
Although there was an issue with advertised cocktails being unavailable, the overall impression remains positive with guests expressing their intention to return and even share meals with family in the future. Unexpected fireworks during a stay added a delightful surprise for some visitors, enhancing the fun and enjoyment for younger guests.
Overall, The Royal Wells Hotel, Tunbridge Wells - The Coaching Inn Group appears to be a solid choice for families looking for a comfortable and pleasant hotel experience.
Nightlife
3 Star
The atmosphere at The Royal Wells Hotel, Tunbridge Wells - The Coaching Inn Group is excellent, often described as pleasant and comfortable and it meets the standard for a three-star hotel adequately, although it may not feel particularly luxurious. Rooms, while expensive, are finely decorated and comfortable, albeit cleanliness can sometimes be inconsistent. Some facilities and features are older and less updated, which might detract from the overall experience for some guests.
The hotel is dog-friendly and provides a pleasant environment for both pets and their owners. One of the highlights mentioned is the excellent home-cooked meals, particularly the fresh eggs, though the wine list has been noted as needing an update. Breakfast options can be limited on certain days and some guests find it strange that facilities are given instead of full meals.
Notably, the staff at The Royal Wells Hotel, Tunbridge Wells - The Coaching Inn Group are highly praised for their kindness, helpfulness and generosity, making the service a standout feature. Despite some quirks and the perception that the hotel does not always meet its three-star rating, many guests find it a comforting and welcoming place to stay, often expressing a desire to return.
Business
Accessible
However, the hotel environment is less ideal for wheelchair users or individuals relying on walking aids with one review noting the steep walk down the hill to the town center as particularly bothersome. Internal navigation is also complicated by the presence of many stairs despite the lift, which was often noisy and occasionally out of service. The high bathtubs and high, non-handheld showers pose additional accessibility issues. There were also remarks about the weak shower pressure and long wait times for hot water. The room access proved challenging for those with joint issues and the absence of current evacuation notices has been pointed out.
Overall, while the Royal Wells Hotel has made attempts to be accommodating, there remain substantial areas for improvement to truly meet the needs of all guests, particularly those with disabilities.
Dog Friendly
Visitors appreciated being able to bring their dogs, noting the hotel’s very pet-friendly atmosphere. Dogs were made to feel especially welcome with thoughtful touches, such as being allowed in certain rooms and even receiving treats like sausages. The hotel’s great location made it easy to walk dogs and guests often saw others enjoying the facility with their pets.
Cleanliness and freshness were not compromised and the staff ensured both the guests and their pets were well taken care of. Overall, The Royal Wells Hotel, Tunbridge Wells - The Coaching Inn Group is highly recommended for those traveling with dogs, offering a welcoming and accommodating environment for four-legged friends.
No, The Royal Wells Hotel, Tunbridge Wells - The Coaching Inn Group doesn't have any pool.
No, a spa isn't available at The Royal Wells Hotel, Tunbridge Wells - The Coaching Inn Group.
Yes, The Royal Wells Hotel, Tunbridge Wells - The Coaching Inn Group welcomes dogs.
No, parking facilities aren't available at The Royal Wells Hotel, Tunbridge Wells - The Coaching Inn Group.
No, The Royal Wells Hotel, Tunbridge Wells - The Coaching Inn Group doesn't have a gym.
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