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Summary of reviewsHoliday Inn Express Hotel & Suites Freeport by IHG is highly regarded for its strategic location, excellent accommodations, and quality service. The hotel offers easy access to attractions such as Acadia Park, LL Bean, and Portland, making it an ideal choice for both quick stops and longer stays. Its proximity to Freeport village, with accompanying shopping and dining options, enhances its appeal. Guests consistently commend the quietness of the surroundings and the convenient access, especially from the side parking lot.
The breakfast is frequently described in positive terms, with guests enjoying the complimentary light American breakfast, which includes hot options and particularly popular cinnamon rolls. While the breakfast largely comprises standard fare, it is appreciated as a good start to the day, complemented by fresh coffee and a helpful staff.
Accommodations at the hotel are lauded for their spaciousness and modernity. Guests frequently highlight the clean and comfortable rooms, featuring large beds and bathrooms that contribute to a relaxing and peaceful stay, with spacious showers enhancing the experience. Although some suggest the room lighting could be improved, the overall room quality meets the expectations of those seeking a reliable stay.
Cleanliness is a standout aspect of the hotel, with guests impressed by the immaculate condition of both the rooms and common areas. The property is described as well-maintained, and the staff's attentiveness enhances the cleanliness perception. While there are occasional reports of minor oversights, the high standard of cleanliness is consistently noted by guests, contributing to a satisfying stay.
Lastly, the hotel staff earns considerable praise for their friendliness and helpfulness. Guests frequently mention the warm and welcoming atmosphere created by the attentive and accommodating team, with individuals like Sasha receiving special recognition. This positive interaction with staff significantly adds to the overall experience at Holiday Inn Express Hotel & Suites Freeport by IHG.
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