Summary of reviewsSanta's Hotel Santa Claus is a charming hotel located at the heart of Rovaniemi, Finland, praised by guests for its excellent location, making it easy to reach any interest point. Many guests highlighted the proximity to different landmarks, restaurants and cafes and the hotel being the drop-off location for shuttles and buses. The rooms are spacious and well-maintained with high ceilings, beautiful decor and fantastic views from higher floors. Guests appreciated the comfortable beds, clean rooms and modern amenities, such as tea and coffee making facilities and air conditioning. The hotel staff was friendly and helpful with many guests describing them as lovely, exceptional, kind and always willing to go the extra mile. Despite some mixed reviews about the breakfast experience, guests highlighted the Lappish-themed, tasty and local ingredients used. The hotel's festive and cozy atmosphere, cleanliness and the exceptional service provided by the staff make Santa's Hotel Santa Claus an excellent choice for travelers looking for a friendly and attentive staff ready to make their stay enjoyable. Show more
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Categories
Hotel for Honeymoon
Family Friendly Hotel
What percentage of your guests are families?Between 50% and 90%
Answers last updated by Santa's Hotel Santa Claus
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
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4-Star Hotel
Room Types
Standard TwinAir-conditioned room with a TV and electric kettle.
Superior TwinSpacious room with corner sofa.
Superior DoubleThe spacious double room offers air conditioning, a minibar, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.
Standard DoubleThe double room provides air conditioning, a minibar, as well as a private bathroom featuring a bath and a shower. The double room offers a safe deposit box, an electric kettle, heating and a flat-screen TV. The unit offers 1 bed.
DeluxeGuests will have a special experience as this twin room features a sauna. The twin room offers air conditioning, a minibar, as well as a private bathroom featuring a bath and a shower. The twin room provides a safe deposit box, an electric kettle, heating and a flat-screen TV. The unit offers 2 beds.
Junior suiteGuests will have a special experience as the suite offers a sauna. The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a bidet. The suite provides a minibar, a safe deposit box, an electric kettle, heating and a flat-screen TV. The unit offers 1 bed.
Standard Twin renovatedThe twin room provides air conditioning, a minibar, as well as a private bathroom featuring a shower and a bidet. The unit offers 2 beds.
Standard Double renovatedThe double room offers air conditioning, a minibar, as well as a private bathroom boasting a shower and a bidet. The double room is fitted with a flat-screen TV, a safe deposit box, an electric kettle, as well as heating. The unit has 1 bed.
Superior Twin renovatedThe twin room provides air conditioning, a minibar, as well as a private bathroom featuring a shower and a bidet. The unit offers 2 beds.
Superior Double renovatedThe spacious double room provides air conditioning, a minibar, as well as a private bathroom featuring a shower and a bidet. This double room features a safe deposit box, an electric kettle, a flat-screen TV and a balcony. The unit offers 1 bed.
Junior Suite renovatedGuests will have a special experience as the suite features a sauna. The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. The suite provides a minibar, a safe deposit box, an electric kettle, heating and a flat-screen TV. The unit offers 1 bed.
Aurora Borealis SuiteThe sauna and fireplace are the special features of this suite. This spacious suite comes with 1 living room, 1 separate bedroom and 2 bathrooms with a shower and free toiletries. The suite's kitchenette, which features a microwave, is available for cooking and storing food. This suite is air-conditioned and has a seating area with a flat-screen TV, a minibar, a dining area, a safe deposit box, as well as an electric kettle. The unit has 2 beds.
SuiteThis suite features a sauna. This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This suite is air-conditioned and has a seating area with a flat-screen TV, a minibar, a safe deposit box, an electric kettle, as well as a sofa. The unit has 3 beds.
Santa's Hotel Santa Claus boasts a perfect location - right in the heart of Rovaniemi, making it easy to reach any of the interest points. Guests loved that it is within walking distance to many restaurants, cafes and even Santa Claus Village shuttle buses. The hotel is located in the city center making it a great hub for excursions. The location was described as superb, excellent and perfect by several guests who also loved the fact that it is right at the center and literally the drop off of shuttles and buses. The hotel's location was considered excellent, making it convenient for exploring the city with several guests referring to it as top-notch or even unrivaled. Furthermore, they noted the proximity to different landmarks and the easy walk to restaurants and shopping areas. The hotel is a peaceful oasis of comfort, located in the bustling heart of Rovaniemi with great room stays and lovely views of the Ounasjoki river. Overall, the hotel's location was one of the standout features of the property with even in-room views highlighted by guests.
Breakfast
Santa's Hotel Santa Claus offers a breakfast experience that has received mixed reviews from guests. While some guests have found the breakfast to be disappointing and mediocre with poor food options and early closing times, others have praised the great and fantastic breakfast with a variety of Finnish specialties and wide selection of meals. Some guests even described it as super, really nice and excellent. However, many guests have suggested that the breakfast could be improved with better quality and enriched variety, including bacon. Despite some negative feedback, the breakfast received positive comments for being Lappish-themed, tasty and using local ingredients. During the COVID-19 pandemic, some guests characterised the breakfast as minimalist or valmis aamiainen since it was pre-prepared and served in a package. Overall, the breakfast at Santa's Hotel Santa Claus appears to be a hit-or-miss experience that could be further enhanced with more options and quality ingredients.
Rooms
Santa's Hotel Santa Claus is a charming hotel located in the heart of Rovaniemi with a range of room sizes and styles to suit any traveler's needs. The rooms are spacious and well-maintained with high ceilings and beautiful decor. Guests appreciated the comfortable beds, clean rooms and fantastic views from higher floors. The hotel offers modern amenities such as tea and coffee making facilities, air conditioning and complimentary toiletries. While some rooms were perceived as outdated, overall, the majority of guests found the rooms to be nice, spacious and perfect for families of four. Additionally, the staff were friendly and helpful in accommodating guests' requests. Despite some minor drawbacks such as poor sound insulation, guests generally praised the hotel for its cleanliness and comfortable accommodations.
Beds
If there's one thing you won't regret about your stay at Santa's Hotel Santa Claus, it's the quality of the beds. Guests have lauded the comfort of the beds with many describing their nights as amazing and peaceful. Aside from their comfort, the beds are also nicely maintained and kept clean. The only downsides mentioned were a lack of table beside some beds and occasional creaking from older beds. Nonetheless, most guests enjoyed their restful nights on the comfortable mattresses and bedding.
Cleanliness
If you are looking for a cozy and clean hotel in the heart of Rovaniemi, Santa's Hotel Santa Claus might just be the perfect choice. The rooms are spacious, nicely decorated and very clean. While some guests had minor complaints about cleanliness in certain areas (such as hairs on the pillow or a table not being cleaned), overall the hotel was praised for its cleanliness, both in the rooms and in the common areas. The hotel staff was friendly and helpful and the breakfast offered both local and international choices. Even during the COVID-19 pandemic, the hotel took people's health seriously and followed hygiene guidelines. The hotel has a festive and cosy atmosphere and many guests appreciated the high ceilings and comfortable beds. Some guests mentioned that the views from their room were beautiful, such as the midnight sun. Despite a few small issues, most guests were very satisfied with the cleanliness and overall experience at Santa's Hotel Santa Claus.
Staff
Santa's Hotel Santa Claus is a must-visit hotel in Lapland, Finland, for those who are looking for exceptional service and compassionate staff. The hotel's reception staff were described as lovely, very helpful and polite. However, a few guests commented that the staff was not helpful upon check-in, but those situations appear to be exceptions. The overwhelming majority of reviews were positive about the staff and guests mentioned that all of them were very kind, friendly and always willing to go the extra mile. The housekeeping staff was discreet and guests praised their service. The hotel's location, breakfast and comfortable rooms were also mentioned, but the staff seemed to be the highlight of the hotel experience for many guests. The hotel's personnel provided excellent service and guests described them as genuinely friendly and helpful. The hotel provides a great balance of functional spaces and attentive staff. The restaurant staff was lovely, making the breakfast experience cozy and warm. Santa's Hotel Santa Claus is an excellent choice for travelers looking for a place with a friendly and attentive staff ready to make their stay enjoyable.
No, Santa's Hotel Santa Claus doesn't have any pool.
No, a spa isn't available at Santa's Hotel Santa Claus.
Yes, Santa's Hotel Santa Claus welcomes dogs.
No, parking facilities aren't available at Santa's Hotel Santa Claus.