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Glass Resort

Rovaniemi , Tähtikuja 16 (Show on Map)

9.5

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsGlass Resort is a five-star property located in the heart of Santa Claus Village, offering a unique and luxurious stay with exceptional amenities and services. The resort's location is perfect for guests looking to enjoy the winter wonderland experience with stunning views and peaceful walks every day. The breakfast is consistently praised for its quality, taste and variety, while the dinner is described as delicious, exquisite, fantastic and amazing with stunning menus and dishes prepared to a high standard. The rooms are beautifully designed and spacious, equipped with modern amenities and facilities and the staff is warm, friendly and accommodating. Glass Resort is a great option for families with young children, offering accommodations that comfortably accommodate up to 4 people. The resort offers a unique experience with exceptional amenities and every detail about the hotel exudes luxury. Overall, Glass Resort is a perfect place for a lovely holiday or a unique and exceptional experience.
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Luxury Resort

Family Friendly Resort

Resort with Parking

5-Star Resort

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About Glass Resort

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Guest Reviews

9.5

Excellent

Location

Located right in the heart of Santa Claus Village, Glass Resort offers a unique opportunity to experience the enchanting atmosphere of a winter wonderland. Surrounded by beautiful forests, guests can enjoy stunning views and peaceful walks every day. The location is perfect, just a short 5-minute walk from all the facilities and attractions of Santa Claus Village, including Snowman World. The resort also offers easy access to the city center with a good bus connection available. For those seeking activities, snowmobiling and sledging with huskies through the Lappish wilderness are but a few of the amazing choices on offer. The property is private and sits on the edge of the forest, providing a calm and peaceful setting away from the crowds. Guests can simply enjoy nature or take a short stroll to experience the magic of Santa's Village. Overall, the location couldn't have been better for guests looking to enjoy the winter wonderland experience.

Breakfast

If you're looking for a glass igloo experience with a delicious breakfast, Glass Resort is definitely worth considering. While some guests have noted that the staff can be a bit overwhelmed during busy times, the breakfast itself is consistently praised for its quality, taste and variety. There are options for all ages and tastes, including local specialties like Karelian cake and pickled fish. Fresh smoothies and ginger water are also on offer and vegetarians will appreciate the range of options available. Some guests have mentioned that the breakfast could benefit from more variety, but overall it's considered high-quality and extensive. Guests looking for cooked-to-order egg dishes should be aware that an additional charge is required. All in all, the breakfast adds a lovely touch to a stay at Glass Resort.

Dinner

Guests have generally positive things to say about the dinner at Glass Resort. Many describe the food as delicious, exquisite, fantastic and amazing with stunning menus and dishes prepared to a high standard. Some guests even liken the restaurant to a Michelin-starred establishment. However, a few guests note that the menu may be limited with only a few options available and some dishes repeated night after night. One guest recommends making reservations in advance to secure a good table as they were disappointed in their placement despite having requested a table in advance. Additionally, some guests note that the restaurant may be a bit pricey and options for late-night dining are limited. Nevertheless, many guests still recommend the restaurant and praise its amazing quality and local specialties.

Rooms

Glass Resort boasts of beautifully designed and spacious rooms equipped with modern amenities and facilities. Each room features large and panoramic glass windows that bring you closer to nature and offer stunning views of the forest and the sky. The lodges are well-maintained, snug and clean, making them perfect for families and couples alike. Guests can enjoy a private sauna and outdoor hot tub, giving them a relaxing and rejuvenating experience. The design of the igloo apartments is unique and simply breathtaking, providing an unmatched ambiance of comfort and luxury. The kitchen and bathroom are both well-equipped, making it easy for guests to self-cater. A tablet is also provided in each room for easy communication with the reception when needed. The staff is warm, friendly and accommodating, always ready to help guests feel at home. Although some guests noticed a subtle absence of lighting in some rooms and the soft bed could be a hit or miss, the overall reviews are excellent and highly recommend a stay at Glass Resort.

Beds

Glass Resort offers cozy and comfortable beds that make for a great night's sleep. While some guests noted that the beds could be bigger, overall the bed and pillows were comfortable. Additionally, the upstairs bed offers a spectacular view of the sky and surroundings. The apartment is spacious and offers every comfort one would imagine. However, some guests experienced noise from shared walls with other guests. Overall, Glass Resort offers a comfortable stay for guests looking to get a good night's sleep.

Cleanliness

Glass Resort is an incredible hotel with a modern and cosy atmosphere. Guests have praised the cleanliness of the accommodation, describing it as super clean and extremely tidy. The staff are friendly and attentive to the needs of their guests, ensuring everything is perfect. The sauna and jacuzzi facilities are also impeccably clean. Although some guests had issues with housekeeping, overall, the resort is well-maintained and the rooms are spacious and neat. Additionally, the resort offers a beautiful and bright cottage. While there were some isolated incidences of unclean bedding, guests found their rooms to be clean and everything was good during their stay.

Staff

The Glass Resort boasts a team of incredibly helpful, friendly and professional staff who go above and beyond to ensure their guests have an amazing stay. The bellboys were absent, but the warmth and welcoming attitude of the staff more than made up for it. Guests always feel attended to with a quick response to requests for towels and toiletries, as well as accommodating shuttle drivers. The hotel's customer service is fantastic with staff who are gracious and willing to help anyone who needs it. From the reception till the cleaning team, everyone is genuinely kind, smiling and so helpful. Even if some guests note minimal issues, staff members work efficiently to address and solve them. Guests can enjoy an excellent dinner experience organize incredible attractions and receive guided assistance from the staff, always with a smile on their faces. The only complaint some guests have is about a particular front desk staff member who isn't very friendly. Nevertheless, the majority of the staff is customer-oriented and their positive attitude makes for an incredible stay.

Family

Glass Resort is a great option for families with young children, offering accommodations that comfortably accommodate up to 4 people. The hotel's surroundings are family-oriented, making it the ideal place for a family-friendly vacation. Guests also noted that the resort offers a good variety of activities suitable for all ages and taste, including good excursions for kids. The highlight for many families was the outdoor jacuzzi, which children loved so much they didn't want to leave! Some reviewers mentioned that the apartments were occupied with families with multiple young children. Guests did note that the igloos designed for four people were not suitable for adults, as the lower bed was extremely uncomfortable. However, overall, guests found Glass Resort to be an out-of-this-world experience that was also kid-friendly. Menu options for young children could have been better, but at just 50 euros for the family or 20 euros for the whole family, it is an affordable vacation destination. It is worth noting that there are no grocery stores in the Santa Clause Village, so be sure to plan accordingly.

5 Star

Glass Resort is truly an exceptional five-star property with amazing facilities and services that have left guests in awe. Many guests have raved about their "unforgettable experience" and "magical" stay at this resort. One guest even described their stay as "living in a fairy tale". The resort has been praised for its spectacular scenery and superb location in Lapland. The staff have been described as "professional", "friendly" and "helpful". Guests have also complimented the food and the range of activities available for all ages. The resort caters to couples as well, as one guest mentioned the staff helped their partner propose to them during their stay. Despite a few reviews stating that the resort wasn't at the level of a 5-star hotel, the overwhelming majority of reviews praise the resort with many guests claiming it was the best hotel they've ever stayed at. Overall, Glass Resort is a perfect place for a lovely holiday or a unique and exceptional experience.

Luxury

Glass Resort is a world-class hotel that offers a unique and luxurious stay with its incredible design and thoughtful layout. The accommodations are of high quality with exceptional amenities such as hot spas, private saunas and outdoor jacuzzis. The luxurious room is beautifully designed with glass windows that immerse guests in the surrounding forest and offer breathtaking views. The resort's exceptional restaurant serves Michelin-star quality meals and the breakfast is rich and of high quality. The hotel has a first-class level of service, making it one of the best in Lappish Luxury. Guests have praised the hotel, saying it provides a unique experience with exceptional amenities and every detail about the hotel exudes luxury. Although the price is high, the hotel is worth it and guests said it exceeded their expectations. Stay at Glass Resort for a one-of-a-kind luxurious experience in Lapland.

No, Glass Resort doesn't have any pool.

No, a spa isn't available at Glass Resort.

No, Glass Resort doesn't allow dogs.

Yes, parking facilities are available at Glass Resort.

No, Glass Resort doesn't have a gym.

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