Holiday Inn Express - Rouen Centre - Rive Gauche by IHG
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Holiday Inn Express - Rouen Centre - Rive Gauche by IHG, generally receives positive feedback from guests, primarily due to its modern facilities, cleanliness and exceptional staff service. The hotel's location, while positioned on the outskirts in a developing industrial area, provides excellent public transportation links, making the city center easily accessible. This convenient connectivity offsets some concerns about the less appealing neighborhood. The quieter environment and more affordable rates prove advantageous for travelers prioritizing peace and budget.
The breakfast service stands out with many guests praising the hearty, varied and high-quality options, although a few suggest a need for more fruit and continental choices. Dinner options garner mixed reviews with some appreciating the light meals offered, while others feel the lack of a full-fledged restaurant and nearby dining options is a drawback.
Rooms at the hotel impress with their spaciousness, modern design and cleanliness. Guests consistently highlight the comfortable beds and well-equipped bathrooms, ensuring a restful and pleasant stay. The exemplary cleanliness extends throughout the hotel with diligent housekeeping maintaining high standards.
Staff service is another notable strength with guests frequently commending the friendly, professional and helpful demeanor of the team, significantly enhancing the overall experience. The WiFi service receives positive remarks for its reliability and speed with some minor issues reported regarding connectivity in specific rooms.
Parking facilities are appreciated for their security, although some guests find the underground garage a bit tight and challenging to navigate. The hotel's family-friendly atmosphere gets positive mention with connecting rooms and thoughtful touches for children contributing to a comfortable stay for families.
Beds receive consistent praise for their comfort, ensuring a sound night's sleep for most guests. Though the hotel adheres to its three-star classification, many feel the quality of service and accommodations exceed expectations, nearing four-star standards. This makes the hotel an excellent value for budget-conscious travelers and a reliable option for business travelers, thanks to its efficient business amenities and strategic location.
Overall, the Holiday Inn Express - Rouen Centre - Rive Gauche stands out as a commendable choice for a range of travelers, combining modern comfort, excellent service and good connectivity with reasonable rates.
Categories
The breakfast service stands out with many guests praising the hearty, varied and high-quality options, although a few suggest a need for more fruit and continental choices. Dinner options garner mixed reviews with some appreciating the light meals offered, while others feel the lack of a full-fledged restaurant and nearby dining options is a drawback.
Rooms at the hotel impress with their spaciousness, modern design and cleanliness. Guests consistently highlight the comfortable beds and well-equipped bathrooms, ensuring a restful and pleasant stay. The exemplary cleanliness extends throughout the hotel with diligent housekeeping maintaining high standards.
Staff service is another notable strength with guests frequently commending the friendly, professional and helpful demeanor of the team, significantly enhancing the overall experience. The WiFi service receives positive remarks for its reliability and speed with some minor issues reported regarding connectivity in specific rooms.
Parking facilities are appreciated for their security, although some guests find the underground garage a bit tight and challenging to navigate. The hotel's family-friendly atmosphere gets positive mention with connecting rooms and thoughtful touches for children contributing to a comfortable stay for families.
Beds receive consistent praise for their comfort, ensuring a sound night's sleep for most guests. Though the hotel adheres to its three-star classification, many feel the quality of service and accommodations exceed expectations, nearing four-star standards. This makes the hotel an excellent value for budget-conscious travelers and a reliable option for business travelers, thanks to its efficient business amenities and strategic location.
Overall, the Holiday Inn Express - Rouen Centre - Rive Gauche stands out as a commendable choice for a range of travelers, combining modern comfort, excellent service and good connectivity with reasonable rates.
Dog Friendly Hotel
Overall, the hotel offers excellent facilities and services for pet travelers, ensuring an enjoyable stay for both pets and their owners.
Hotel with Free Wi-Fi
This hotel provides free Wi-Fi. It is noted for being family-friendly and has good reviews, offering comfortable rooms and a range of facilities.
Business Hotel
This hotel is considered a convenient choice for business travelers. It provides appropriate business amenities and efficient business centers.
Accessible Hotel
This hotel is specifically listed as accessible for disabled guests. It provides indoor and secure parking directly accessible from the hotel. A 'Standard Queen Room - Disability Access' is available, and bathrooms feature walk-in showers. Marked disabled parking spaces are also provided.
3-Star Hotel
This hotel offers clean, new rooms and friendly staff. Breakfast is great, and the property is within walking distance to the old town. It provides excellent value for money, making it a comfortable and convenient choice.
Family Friendly Hotel
Guest Reviews
Holiday Inn Express - Rouen Centre - Rive Gauche offers a mixed bag when it comes to its location. Many guests found the hotel conveniently positioned with good public transportation links, making the city center easily accessible by bus, metro or tram. The proximity to the metro and bus stops is often highlighted as a significant advantage, allowing a straightforward journey into the heart of Rouen, typically within a 20 to 30-minute walk or a quick tram ride.
Despite its connectedness, the hotel is located on the outskirts of the city, in an industrial area that some reviewers described as not very appealing or even "rough." While some appreciated the quiet, calm environment and found it ideal for an overnight stop or for those traveling by car, others mentioned that the surroundings lack attractions and do not inspire much confidence, especially at night. The neighborhood is noted to be undergoing redevelopment, which adds to its mixed impressions.
For visitors keen on walking, the hotel is a bit further out from the historic and vibrant parts of Rouen than they might prefer with many estimating a good 20 to 30 minutes on foot to reach the city center. Although possibly less ideal for those planning to explore the city extensively on foot, the location does offer a quieter alternative with less hustle and more affordable rates.
Overall, while the location of Holiday Inn Express - Rouen Centre - Rive Gauche does present some inconveniences, particularly regarding its distance from the center and the general ambiance of the area, it compensates with excellent access to public transport and a quieter environment away from the city's bustling center.
The breakfast at Holiday Inn Express - Rouen Centre - Rive Gauche by IHG, has garnered considerable praise from guests. Many reviews highlight the excellent, high-quality and delicious breakfast options available. Guests consistently mention the breakfast as being hearty, varied and plentiful with a wide selection of sweet and savory items that cater to different tastes. The breakfast buffet is frequently noted for its value with some guests particularly enjoying the extended serving hours until 11am.
Several reviewers appreciate the breakfast's completeness and constant replenishment, ensuring that food remains fresh and available throughout the morning. The breakfast area itself is described as cafe-style and peaceful, contributing to an overall pleasant dining experience.
However, a few reviewers pointed out that the breakfast could benefit from more variety and better quality in certain areas with specific mentions of limited fruit options and an overly Anglo-Saxon focus. Some guests found the breakfast quality to be average or basic and a handful of reviews noted issues such as lack of replenishment and dry pastries.
Overall, the breakfast at Holiday Inn Express - Rouen Centre - Rive Gauche is well-regarded for its extensive, varied and high-quality offerings, making it a strong point of guest satisfaction.
The dinner options at Holiday Inn Express - Rouen Centre - Rive Gauche by IHG, receive mixed reviews from guests. While some guests appreciated the availability of evening meals, noting that dining service and light meals were available with some finding the menu offerings acceptable, others were less impressed. Positive feedback included mentions of good dinner experiences with simple yet enjoyable meals and pleasant service from the reception staff.
However, a recurring theme among the reviews highlighted the absence of a full-fledged restaurant at the hotel with the on-site dining being limited to pre-packaged, microwaveable food. The dinner options were considered overpriced by some guests and occasionally labeled as mediocre or unsatisfactory.
Another common concern was the lack of nearby dining establishments, making it challenging for late arrivals to find dinner options within walking distance. While there were a few fast food outlets and takeaway pizzas available around 1 km away, the nearby options were generally limited and not considered ideal by many guests.
In summary, while the hotel provides basic dining options that some found to be acceptable, the limited variety and quality, as well as the absence of nearby restaurants, left some guests desiring more comprehensive and convenient dining solutions.
Holiday Inn Express - Rouen Centre - Rive Gauche by IHG, impresses with its spacious and well-equipped rooms. Guests frequently praise the modern and thoughtful room layouts, featuring clean and bright interiors. The rooms are not only large but also soundproof and quiet, ensuring a restful stay. Many appreciate the comfortable beds and the availability of balconies in some rooms, adding an extra touch of luxury.
The hotel’s bathrooms are notably large and include amenities such as walk-in showers, providing additional comfort. Rooms are designed with modern furnishings and include practical features like air conditioning and functional furniture. Cleanliness is a standout aspect with many reviews highlighting the spotless condition of both the rooms and bathrooms.
Guests also value the overall comfort and inviting atmosphere of the rooms, noting the good facilities and consistent quality. Although a few reviews mention room size constraints for families or groups of three adults, the majority of feedback underscores the spacious and relaxing environment. The hotel’s new, modern design and well-maintained facilities further enhance the pleasant stay experienced by guests.
The beds at the Holiday Inn Express - Rouen Centre - Rive Gauche by IHG, receive consistent praise for their comfort and size. Guests frequently highlight the large, king-size beds, often noting their spaciousness and super comfortable mattresses. The bedding is generally described as comfortable with some guests commenting on the high quality and excellent comfort. Although a few reviews mention that the bedding can feel a bit hard, the majority of guests find the beds to be very comfortable, ensuring a sound night's sleep. Multiple pillow options and the overall quality of the mattresses add to the positive experience, making the beds a standout feature of the hotel.
The Holiday Inn Express - Rouen Centre - Rive Gauche consistently impresses guests with its impeccable cleanliness. Visitors frequently highlight the hotel's modern, well-maintained facilities and spacious rooms, which are noted for being exceptionally clean and comfortable. The establishment is described as new and spotless throughout, maintaining high standards of hygiene across all areas, including the bathrooms and common spaces. Housekeeping is diligent, ensuring rooms are thoroughly cleaned daily, adding to the pleasant and comfortable experience. Despite a few isolated comments regarding specific cleanliness issues, the overwhelming consensus is that the hotel is clean, quiet and well-furnished, making it a top choice for those visiting Rouen.
The staff at Holiday Inn Express - Rouen Centre - Rive Gauche by IHG, have garnered significant praise for their exceptional service and friendliness. Reviews frequently highlight the courteous, attentive and professional demeanor of the personnel, from receptionists to housekeeping. Guests consistently describe the staff as welcoming, helpful and always ready with a warm smile.
The reception team stands out for their professionalism, providing clear explanations and recommendations with a map and overall making guests feel at ease. Housekeeping is noted for being friendly and responsive, although there were a few instances where their service raised questions about cleanliness.
Despite a couple of comments suggesting that the reception service could improve in terms of courtesy and interest, the overwhelming sentiment is that the staff are dedicated, kind and speak perfect English, making interactions smooth and pleasant. The overall welcoming atmosphere, combined with the staff's friendliness and efficiency, significantly enhances the guest experience at this hotel.
The WiFi experience at Holiday Inn Express - Rouen Centre - Rive Gauche received a mix of reviews from guests. Many praised the hotel's internet service, frequently describing it as excellent, strong, reliable and fast. The positive feedback highlighted good quality, strong connections and reliable speed, making it suitable for those who need to stay connected during their stay. However, there were some issues; certain guests encountered difficulties with the WiFi codes, intermittent connectivity and a recurring need to reconnect. In some cases, the WiFi signal was poor or not available, particularly in specific rooms. Despite these occasional hitches, the overall consensus leaned towards a generally good and satisfactory WiFi experience for most visitors.
Holiday Inn Express - Rouen Centre - Rive Gauche offers a variety of parking options, but availability and clarity can be issues. The hotel provides an underground parking garage that is secure and quite appreciated by guests. It costs 9 euros per night, which is seen as reasonable by many travelers, given the safety it offers. However, the garage itself is often described as cramped and difficult to navigate, particularly for larger vehicles like SUVs.
Access to the parking is not immediately obvious with some guests finding it challenging to locate on arrival. It's recommended to ask the reception for a guide to reach the garage or to provide its coordinates before arrival to ensure a smoother experience. While reservations for parking are recommended, on-street parking options nearby are available and free, though also limited and can be hard to find, especially later in the evening.
Guests appreciate the secure nature of the parking under the hotel, though they note that the limited spaces and tight spots can make parking somewhat troublesome. Overall, while the parking facilities are seen as valuable and convenient, improvements in signage, space and clarity could enhance the guest experience.
Holiday Inn Express - Rouen Centre - Rive Gauche by IHG, consistently meets expectations, particularly for families. The hotel offers connected and adjoining rooms, providing convenience and comfort for those traveling with children. Guests have appreciated the well-soundproofed and very clean rooms, ensuring a peaceful stay. Children receive a warm welcome with a small duck at reception, delighting young visitors. The showers are highly praised, adding to the overall satisfaction. Although breakfast might not always meet specific needs, the hotel's family-friendly atmosphere and responsive staff leave a positive impression. Room facilities are deemed suitable for families, demonstrating the hotel's commitment to accommodating young families effectively.
When considering a stay at the Holiday Inn Express - Rouen Centre - Rive Gauche by IHG, it's clear that the hotel aligns closely with the standard expectations of the Holiday Inn brand. While it is explicitly a three-star hotel, many guests feel the quality of service and accommodations sometimes verge on four-star standards.
Despite the absence of an on-site restaurant, which is typical for the Express line, the hotel does offer a basic but adequate breakfast. Standard rooms and bathrooms are clean and appropriately furnished, meeting the expectations of travelers looking for reliable three-star accommodation. The newly furnished interiors add a touch of modernity and comfort, ensuring a pleasant stay for guests.
Visitors frequently highlight the hotel as a great option for budget travelers, offering excellent value for money. In terms of facilities, the hotel is described as very decent for its category and consistently meets the expectations of those familiar with three-star chains. Overall, for those seeking assertive accommodations and services at an affordable rate, this Holiday Inn Express stands out as a solid choice.
The Holiday Inn Express - Rouen Centre - Rive Gauche by IHG, emerges as a highly convenient choice for business travelers. The hotel provides appropriate business amenities and efficient business centers, making it an ideal option for professional trips. Efficient staff and a variety of options cater to all needs, enhancing the overall business travel experience. Strategic location assists in easy navigation around Rouen, appealing to both tourists and business clientele. Remarkable cleanliness and well-maintained facilities contribute to a comfortable stay.
Superior rooms ensure a sound stay, complemented by business-friendly meeting rooms. Directions to the hotel are handy and the area itself is suited for business purposes. The price-value ratio is excellent for short-term professional visits, offering great facilities at good budget rates – ensuring good value for money. Considering its trendy atmosphere and professional amenities, the hotel stands out as a perfect choice for business layovers.
The Holiday Inn Express - Rouen Centre - Rive Gauche offers commendable accessibility features and services for guests with disabilities. The hotel is praised for its accessible staff and rooms with specific mentions of wheelchair-accessible accommodations and an accessible toilet on the ground floor. The overall accessibility is deemed satisfactory with facilities like secure and accessible parking, even though the parking garage can be challenging to locate at first. However, guests are efficiently guided by the staff during check-in.
The location is advantageous, being well-situated near public transportation options, making it easy for guests to explore the city. Public transport stops are within a comfortable distance, although the hotel is slightly further from the main metro line and better suited for guests traveling by car. The hotel itself is within a 15-minute walk to the city center, adding to the convenience.
Additional perks include a connecting door between rooms for better mobility and clear, proficient communication from the staff, who provide detailed information about accessibility and parking. Nevertheless, there are minor setbacks such as the absence of an automatic exit system from the parking and issues with the air conditioning system, which are noted. Despite these few drawbacks, the hotel stands out as a generally accessible and accommodating option for travelers with reduced mobility.
The Holiday Inn Express - Rouen Centre - Rive Gauche welcomes dogs with open arms, making it a convenient choice for pet owners. Guests appreciate being able to take their dogs into the restaurant and finding small terraces for their furry companions to enjoy. While accommodations for pets are generally satisfactory, some guests have noted the lack of specific food for small dogs. The hotel's policy requires an additional fee of 15 € for a dog's stay, which some find a bit excessive.
Overall, the space is well-suited for families traveling with pets and the staff is responsive to requests, ensuring dogs feel welcome. There have been some minor issues reported, such as dogs barking during breakfast without staff intervention, but these do not overshadow the overall friendly atmosphere for dogs. With the allowance of using the garage and various pet-friendly amenities, dogs seem to have a great time at this hotel, making it a favored spot for those traveling with their four-legged friends.
Location Show Map
Location
Despite its connectedness, the hotel is located on the outskirts of the city, in an industrial area that some reviewers described as not very appealing or even "rough." While some appreciated the quiet, calm environment and found it ideal for an overnight stop or for those traveling by car, others mentioned that the surroundings lack attractions and do not inspire much confidence, especially at night. The neighborhood is noted to be undergoing redevelopment, which adds to its mixed impressions.
For visitors keen on walking, the hotel is a bit further out from the historic and vibrant parts of Rouen than they might prefer with many estimating a good 20 to 30 minutes on foot to reach the city center. Although possibly less ideal for those planning to explore the city extensively on foot, the location does offer a quieter alternative with less hustle and more affordable rates.
Overall, while the location of Holiday Inn Express - Rouen Centre - Rive Gauche does present some inconveniences, particularly regarding its distance from the center and the general ambiance of the area, it compensates with excellent access to public transport and a quieter environment away from the city's bustling center.
Breakfast
Several reviewers appreciate the breakfast's completeness and constant replenishment, ensuring that food remains fresh and available throughout the morning. The breakfast area itself is described as cafe-style and peaceful, contributing to an overall pleasant dining experience.
However, a few reviewers pointed out that the breakfast could benefit from more variety and better quality in certain areas with specific mentions of limited fruit options and an overly Anglo-Saxon focus. Some guests found the breakfast quality to be average or basic and a handful of reviews noted issues such as lack of replenishment and dry pastries.
Overall, the breakfast at Holiday Inn Express - Rouen Centre - Rive Gauche is well-regarded for its extensive, varied and high-quality offerings, making it a strong point of guest satisfaction.
Dinner
However, a recurring theme among the reviews highlighted the absence of a full-fledged restaurant at the hotel with the on-site dining being limited to pre-packaged, microwaveable food. The dinner options were considered overpriced by some guests and occasionally labeled as mediocre or unsatisfactory.
Another common concern was the lack of nearby dining establishments, making it challenging for late arrivals to find dinner options within walking distance. While there were a few fast food outlets and takeaway pizzas available around 1 km away, the nearby options were generally limited and not considered ideal by many guests.
In summary, while the hotel provides basic dining options that some found to be acceptable, the limited variety and quality, as well as the absence of nearby restaurants, left some guests desiring more comprehensive and convenient dining solutions.
Rooms
The hotel’s bathrooms are notably large and include amenities such as walk-in showers, providing additional comfort. Rooms are designed with modern furnishings and include practical features like air conditioning and functional furniture. Cleanliness is a standout aspect with many reviews highlighting the spotless condition of both the rooms and bathrooms.
Guests also value the overall comfort and inviting atmosphere of the rooms, noting the good facilities and consistent quality. Although a few reviews mention room size constraints for families or groups of three adults, the majority of feedback underscores the spacious and relaxing environment. The hotel’s new, modern design and well-maintained facilities further enhance the pleasant stay experienced by guests.
Beds
Cleanliness
Staff
The reception team stands out for their professionalism, providing clear explanations and recommendations with a map and overall making guests feel at ease. Housekeeping is noted for being friendly and responsive, although there were a few instances where their service raised questions about cleanliness.
Despite a couple of comments suggesting that the reception service could improve in terms of courtesy and interest, the overwhelming sentiment is that the staff are dedicated, kind and speak perfect English, making interactions smooth and pleasant. The overall welcoming atmosphere, combined with the staff's friendliness and efficiency, significantly enhances the guest experience at this hotel.
Wi-Fi
Parking
Access to the parking is not immediately obvious with some guests finding it challenging to locate on arrival. It's recommended to ask the reception for a guide to reach the garage or to provide its coordinates before arrival to ensure a smoother experience. While reservations for parking are recommended, on-street parking options nearby are available and free, though also limited and can be hard to find, especially later in the evening.
Guests appreciate the secure nature of the parking under the hotel, though they note that the limited spaces and tight spots can make parking somewhat troublesome. Overall, while the parking facilities are seen as valuable and convenient, improvements in signage, space and clarity could enhance the guest experience.
Family
3 Star
Despite the absence of an on-site restaurant, which is typical for the Express line, the hotel does offer a basic but adequate breakfast. Standard rooms and bathrooms are clean and appropriately furnished, meeting the expectations of travelers looking for reliable three-star accommodation. The newly furnished interiors add a touch of modernity and comfort, ensuring a pleasant stay for guests.
Visitors frequently highlight the hotel as a great option for budget travelers, offering excellent value for money. In terms of facilities, the hotel is described as very decent for its category and consistently meets the expectations of those familiar with three-star chains. Overall, for those seeking assertive accommodations and services at an affordable rate, this Holiday Inn Express stands out as a solid choice.
Business
Superior rooms ensure a sound stay, complemented by business-friendly meeting rooms. Directions to the hotel are handy and the area itself is suited for business purposes. The price-value ratio is excellent for short-term professional visits, offering great facilities at good budget rates – ensuring good value for money. Considering its trendy atmosphere and professional amenities, the hotel stands out as a perfect choice for business layovers.
Accessible
The location is advantageous, being well-situated near public transportation options, making it easy for guests to explore the city. Public transport stops are within a comfortable distance, although the hotel is slightly further from the main metro line and better suited for guests traveling by car. The hotel itself is within a 15-minute walk to the city center, adding to the convenience.
Additional perks include a connecting door between rooms for better mobility and clear, proficient communication from the staff, who provide detailed information about accessibility and parking. Nevertheless, there are minor setbacks such as the absence of an automatic exit system from the parking and issues with the air conditioning system, which are noted. Despite these few drawbacks, the hotel stands out as a generally accessible and accommodating option for travelers with reduced mobility.
Dog Friendly
Overall, the space is well-suited for families traveling with pets and the staff is responsive to requests, ensuring dogs feel welcome. There have been some minor issues reported, such as dogs barking during breakfast without staff intervention, but these do not overshadow the overall friendly atmosphere for dogs. With the allowance of using the garage and various pet-friendly amenities, dogs seem to have a great time at this hotel, making it a favored spot for those traveling with their four-legged friends.
No, Holiday Inn Express - Rouen Centre - Rive Gauche by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express - Rouen Centre - Rive Gauche by IHG.
Yes, Holiday Inn Express - Rouen Centre - Rive Gauche by IHG welcomes dogs.
No, parking facilities aren't available at Holiday Inn Express - Rouen Centre - Rive Gauche by IHG.
No, Holiday Inn Express - Rouen Centre - Rive Gauche by IHG doesn't have a gym.
Location Show Map
More Options
