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Summary of reviewsThe Riverbank House Hotel in Wexford Town enjoys robust praise across many aspects of its service and amenities. Situated ideally just across the bridge from the town, the location draws consistent accolades for its convenience and picturesque setting. Guests appreciate the easy access to local attractions, beaches and the ferry port, alongside the ample parking facilities.
The hotel’s breakfast experience is a standout, frequently lauded for its delicious and freshly prepared offerings, diverse menu choices and attentive service. The dining experience is similarly praised with many highlighting the exceptional quality and variety of the meals served. The restaurant's rustic charm and the bar's warm atmosphere further elevate dining at the hotel, making it a go-to spot for both residents and visitors.
Guests also speak highly of the spacious, clean and comfortable beds, ensuring restful nights. However, opinions on room decor are mixed with some pointing out the need for modernization and better lighting. Cleanliness is generally good, though there are areas needing improvement, such as dealing with musty smells and ensuring thorough cleaning.
The staff's friendliness and professionalism significantly enhance the guest experience. Exceptional customer service is a recurring theme with special mentions for staff members who go above and beyond to ensure a pleasant stay.
WiFi at the hotel receives mixed reviews with some guests reporting excellent connectivity and others finding it patchy and inconsistent. The hotel shines as a family-friendly establishment, offering plenty of activities and a welcoming atmosphere for both children and adults.
While the hotel offers good value and has a charming old-world appeal, some areas, particularly the bathrooms and certain amenities, are in need of upgrades. The accessibility of the hotel is well-regarded, though it can improve on practical aspects such as parking and providing additional safety features.
Overall, the Riverbank House Hotel is highly recommended for its excellent location, delightful breakfast and dinner experiences, friendly staff and comfortable accommodations, despite some areas requiring renovation.
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