Prestige Victoria

Roses 42.26113800, 3.15109400 , Avenida Gola De L'estany, S/n (Show on Map)
7.8
Good


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Summary of reviewsPrestige Victoria, elegantly situated on a serene seaside, captivates guests with its prime beachfront location. Featuring uninterrupted sea views from rooms and balconies, it’s a perfect escape for beach enthusiasts seeking sun and sand. The proximity to shops, restaurants and the promenade allows for leisurely waterfront strolls and easy access to dining and entertainment, despite being somewhat distant from the city center, lending it a tranquil ambience. The unique feature of direct beach access through the pool area enhances the ease and enjoyment of the stay.

Guests often laud the delightful breakfast buffet for its comprehensive variety and quality, featuring pastries, fresh bread, cheese and coffee. Described as "excellent" and comparable to 4-star hotel offerings, it caters to all tastes, ensuring a satisfying start to the day. This positive dining experience is mirrored in the dinner buffet, celebrated for its diverse array and flavorful meals, though some noted noise levels and occasional repetitiveness in options. The staff’s kindness and generous meal portions often punctuate the dining experience pleasantly.

Rooms vary with some featuring stunning sea views and helpful amenities, though many highlight a need for renovation due to outdated furnishings and inconsistent cleanliness. Noise levels and small room sizes are noted drawbacks, contrasted by the higher-floor rooms offering private terraces and sun loungers. The cleanliness of the entire hotel, from guest rooms to common areas, is generally praised with exceptional hygiene measures appreciated especially during Covid.

The staff at Prestige Victoria consistently earn commendations for their friendliness, attentiveness and professional demeanor. Guests appreciate the warm and welcoming service across all departments, enhancing the overall hospitality experience.

The free Wi-Fi service receives mixed reviews, functioning well in some areas but with room for improvement in room connectivity. The spa facilities are well-received for their calm and clean environment, despite sometimes being too small for comfort and requiring booking. The gym, though equipped, could benefit from modernization and a larger variety of equipment.

Pool facilities are appreciated for their cleanliness and pleasant setup, though some guests find them too small for the hotel’s capacity. The convenient beach access and scenic surroundings add significantly to the guest experience, offering beautiful hikes and boat rides to enhance the seaside adventure.

Overall, Prestige Victoria is recommended for its exceptional beachfront location, extensive and quality breakfast offerings and the friendly nature of its staff. While there are areas that could benefit from updates and better soundproofing, the hotel provides a tranquil and picturesque retreat for those seeking relaxation by the sea.
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Categories
Beachfront Hotel
This hotel offers direct access to the beach and features an outdoor pool, a restaurant, a fitness center, and a bar. It also includes spa facilities for personal care and relaxation.

Family Friendly Hotel
This hotel belongs to the Prestige Hotels group, which offers entertainment for the whole family. The entertainment team organizes activities for all ages, from pool games and creative workshops for the little ones, to dance classes and water sports for adults.

Dog Friendly Hotel
This hotel is tagged as pet-friendly. Being a hotel, it generally offers more services and amenities suitable for guests with dogs.

Accessible Hotel
This hotel is wheelchair accessible and has a lift.

Hotel with Children's Pool
Features two pools, including one specifically for children, and is located across from Santa Margarita Beach, offering easy access to seaside fun. The availability of full-board packages simplifies meal planning for families.

Hotel near The Beach

Hotel with Spa

Hotel with Swimming Pool

  Children's Pool    Outdoor Pool  


Hotel with Parking

Hotel with Gym

3-Star Hotel

Hotel with Outdoor Pool

Room Types
Double or Twin Room with Partial Sea View This air-conditioned room features partial views of Roses Bay and a TV. The private bathroom with bath tub includes a hairdryer.

Double or Twin Room with Sea View This air-conditioned room features pretty views of Roses Bay and a TV. The private bathroom with bath tub includes a hairdryer.

Double Room with Sea View and Extra Bed (3 Adults) This air-conditioned triple room is comprised of a TV with satellite channels, a private bathroom as well as a balcony with sea views.

Double Room with Sea View and Extra Bed (2 Adults + 1 Child) This air-conditioned triple room includes a TV with satellite channels, a private bathroom as well as a balcony with sea views.

Superior Double Room The spacious double room features air conditioning, a minibar, a terrace with sea views as well as a private bathroom boasting a shower.

Superior Double Room with Sofa Bed (2 Adults + 1 Child) The spacious triple room offers air conditioning, a minibar, a terrace with sea views as well as a private bathroom boasting a shower.

Superior Double Room with Sofa Bed (3 Adults) The spacious triple room features air conditioning, a minibar, a terrace with sea views as well as a private bathroom boasting a shower.

Triple Room This air-conditioned triple room is comprised of a TV with satellite channels, a private bathroom as well as a balcony.

Triple Room This air-conditioned triple room includes a TV with satellite channels, a private bathroom as well as a balcony.

Guest Reviews
7.8
Good
Location
Nestled at the edge of a serene seaside, Prestige Victoria boasts an enviable location that consistently impresses its visitors. Its prime position directly on the beachfront allows easy access to the beautiful sandy shores, making it an ideal choice for beach lovers. The uninterrupted sea views from the rooms and balconies offer a picturesque backdrop, perfect for a relaxing getaway.

Guests frequently commend the hotel's proximity to various amenities, including shops, restaurants and the promenade. This convenience enhances the overall experience, providing opportunities for leisurely strolls along the waterfront and easy access to dining and entertainment options.

Although some note that the hotel is somewhat distant from the city center, this distance offers a quieter, more peaceful environment, creating an atmosphere conducive to rest and relaxation. The seamless beach access through the hotel's pool area is a notable feature, enabling guests to move effortlessly between sand and sea.

With its exceptional location and stunning sea vistas, Prestige Victoria provides a perfect retreat for those seeking sun, sand and relaxation right at their doorstep.

Breakfast
At Prestige Victoria, breakfast appears to be a highlight for many guests. The majority of reviews applaud the breakfast for its variety, quality and abundance with descriptors such as "excellent," "very good," "hearty," and "complete." Guests appreciate the all-you-can-eat buffet style, which offers a diverse selection of dishes, including both sweet and savory options. Pastries, fresh bread, cheese and coffee are some of the specific items that receive praise.

The breakfast buffet is noted for catering to all tastes with numerous choices making it a satisfying start to the day. Some reviews even compare it favorably to offerings at 4-star hotels. Despite a few mentions of long waits and noise in the breakfast room, the positive remarks about the food's variety and quality overshadow these minor inconveniences.

In summary, the breakfast at Prestige Victoria is generally well-regarded, providing a substantial, varied and pleasing dining experience for guests.

Dinner
Prestige Victoria's dining experiences, especially its dinner buffets, have received a generally favorable response from guests. Key highlights include the variety and quality of the buffet offerings with many praising the plentiful and diverse selection. Guests often noted the availability of hot dishes, fresh ingredients and both local specialties and international cuisine, which contributed to rich and flavorful meals. The overall quality of the food was well-regarded with descriptors such as very good, great, excellent and satisfying frequently mentioned.

However, there were some criticisms regarding the dining experience. A recurring comment was the noise level in the restaurant, which seemed to detract from the overall atmosphere for some. Additionally, a few guests observed that the options, particularly the appetizers and evening dishes, could become repetitive and there were occasional mentions of food being lukewarm.

Despite these minor issues, the staff's kindness and the generous meal portions often enhanced the dining experience. The buffet was particularly appreciated for its rich and varied choices, which satisfied even those with specific dietary preferences like vegetarians. Special mentions were given to the breakfast buffet and the plancha-cooked dishes for their high quality.

In summary, while there are a few areas for potential improvement, Prestige Victoria's dining options largely succeeded in delivering a pleasant and varied culinary experience, satisfying most guests with its generous and diverse buffets.

Rooms
The rooms at Prestige Victoria present a mixed bag of experiences. On the positive side, many guests appreciated the spaciousness of several rooms, highlighting their cleanliness, comfort and stunning views of the sea. Rooms on higher floors, especially the 8th, offer exceptional vistas and even come with private terraces and sun loungers for those looking to relax while enjoying the scenery. The functional and practical aspects of the rooms, such as good room service and amenities, were frequently commended.

However, there are notable drawbacks that detract from the overall appeal. Many visitors felt that the rooms were outdated and in dire need of renovation with old furniture and worn equipment common grievances. Cleanliness and maintenance were inconsistent with some guests encountering issues like unclean surfaces, musty smells and broken fixtures. The size of the rooms also posed a problem; they were often described as small or narrow with family rooms especially feeling cramped.

Noise levels were another significant concern with poor soundproofing between rooms and exterior noise from bars disrupting the peace for many. The lack of air conditioning or faulty air systems further added to the discomfort, particularly in the older sections of the hotel. Bathrooms received their share of criticism too, described as small and outdated, often still featuring bathtubs instead of more modern showers.

Overall, while some rooms at Prestige Victoria offer comfort and breathtaking views, the general need for renovation and better soundproofing, along with variable cleanliness, may affect the stay experience.

Beds
Guest reviews of Prestige Victoria show mixed opinions regarding the beds. While many guests found the beds to be comfortable with terms like "comfortable bedding" and "beds were very comfortable," others had a different experience. Some guests mentioned that the beds were quite hard, describing them as "hard mattress" and "bedding is uncomfortable."

A recurring issue for some guests was the presence of twin or single beds instead of the anticipated larger bed. Factors contributing to dissatisfaction included the size of the beds, notably narrow and sometimes considered small. Some reported discomfort with the pillows, mentioning they could be thicker and more supportive.

There were also comments about noise coming from the beds, adding to the discomfort. Guests frequently noted that the mattresses were old and hard, sometimes comparing them unfavorably and finding it challenging to sleep well.

In summary, while Prestige Victoria does manage to offer comfortable bedding to some guests, there is notable variability in experiences, primarily centered around the firmness and size of the beds. It might be beneficial for potential guests to confirm specific bed preferences prior to booking to ensure a more comfortable stay.

Cleanliness
Prestige Victoria receives strong praise for its cleanliness, making it a standout feature of the hotel. Guests consistently highlight the clean rooms and facilities, noting that the rooms are cleaned daily and the bedding is of good quality. The cleanliness extends to the hotel's common areas, the restaurant and even the beach, which guests find clean and enjoyable. Many reviews describe the cleanliness as impeccable or exceptional with excellent hygiene measures, which have been particularly appreciated during the Covid period.

However, there are some mentions of older rooms showing their age and needing renovation with some guests noting that the old decor and aesthetic can be somewhat disappointing. Despite these occasional remarks, the overall sentiment is that the hotel maintains a high standard of cleanliness throughout. The friendliness and welcoming nature of the staff further enhance the positive experience, contributing to a pleasant stay.

In summary, Prestige Victoria excels in keeping its spaces spotless, from rooms to common areas, though some parts of the hotel could benefit from updates to the decor. The staff's dedication to maintaining cleanliness and their hospitable service also add significant value to the guest experience.

Staff
Prestige Victoria consistently receives high marks for its staff, who are frequently described as friendly, attentive and professional. Many reviews highlight the team’s kindness and responsiveness with numerous guests appreciating their warm and welcoming demeanor. From the reception to the cleaning staff, the level of courtesy and support offered to guests stands out. Several visitors have noted the efficient and skillful service provided by wait staff and those in the breakfast room.

Attentive details in service are repeatedly mentioned with the staff's excellent attention to needs and swift response times being key positive aspects. Names like Carlos, Ramona and Sandra have been singled out for providing exceptional service. The hotel's cleanliness is also frequently praised, contributing to a positive overall guest experience.

However, there are occasional mentions of unwelcoming or hurried attitudes, particularly among certain reception staff and waiters. Some guests noted specific incidents where their concerns were not adequately addressed. Despite these minor setbacks, the overall impression is that the establishment maintains a high standard of friendly and helpful service, creating a pleasant and inviting atmosphere for its guests.

Wi-Fi
Guests have mixed experiences with the Wi-Fi at Prestige Victoria. The free Wi-Fi service is appreciated by many with several noting that the internet connection is good and it works well in certain areas. Some guests even described the Wi-Fi as great and very good. However, others have encountered issues such as weak signals in rooms, poor connections and Wi-Fi often cutting off in specific areas. It's clear that while some guests enjoy consistent connectivity, there are areas where the Wi-Fi needs improvement, particularly in guest rooms during the afternoon. Overall, the Wi-Fi is a positive feature but with room for enhancement to ensure a more reliable experience for all guests.

Spa
The spa facilities at Prestige Victoria have generally received positive feedback from guests. Many have highlighted the pleasant and relaxing atmosphere, noting the variety of offerings such as massages, a sauna, a steam room and access to a clean and quiet indoor pool. Guests appreciated the complimentary access to the spa, which is included in the room price. The spa is noted for being clean, regularly maintained and equipped with comfortable hammocks, adding to the overall serene experience.

However, there are some common concerns regarding the spa's accessibility and scheduling. Reservations are mandatory and the spa often gets fully booked, causing frustration among visitors. Additionally, there have been multiple instances where the spa was closed and guests were not informed beforehand, leading to disappointment. Another frequent critique is the size of the spa with numerous comments mentioning it is too small to comfortably accommodate many guests.

Despite a few issues related to maintenance and cold water in the showers, visitors who were able to use the spa generally found it to be a significant and enjoyable part of their stay, contributing positively to their overall hotel experience.

Gym
The gym at Prestige Victoria has elicited mixed feelings from its guests. Many agree that while the gym facilities are very good, the space itself is quite small and lacks sufficient equipment. Some guests found the equipment to be rusty and in need of modernization with only a limited number of dumbbells available. The necessity to book a specific time slot to use the fitness room added to the inconvenience for some. Additionally, the late opening hours, starting at 10 a.m., were not ideal for all. Despite these limitations, the gym offers different types of massages, providing guests with options for relaxation and wellness. Overall, while the gym at Prestige Victoria has decent facilities, it could benefit from some improvements to meet the expectations of all guests.

Pool
Prestige Victoria offers a mix of amenities around its pool area, garnering varied opinions from guests. The hotel features both indoor and outdoor pools, including a rooftop pool and a heated section, which are generally appreciated for their cleanliness and maintenance. The outdoor pool area, in particular, is praised for being a pleasant and relaxing space with good access to the beach and bar and for having a nice garden setting.

However, some guests found the pool to be on the smaller side, especially considering the size of the hotel and the number of guests. The indoor pool also received some criticism for being too cold and both pools were at times reported as not being heated adequately. There were mentions of limited access to the pool spa and scheduled maintenance disrupting pool availability.

Despite these drawbacks, the pool area’s overall ambiance and proximity to the sea were well-received with several pools available for guests to use. Musical entertainment and a cozy setting contributed positively to the holiday atmosphere. The hotel pool facilities were generally seen as good, though improvements in heating and size could enhance the guest experience further.

Beach
Nestled in a prime, beachfront location, Prestige Victoria offers guests an unparalleled experience with its direct access to a serene and clean beach just steps away from the hotel. The establishment boasts beautiful, scenic views of the sea, making it an ideal choice for those seeking tranquility and relaxation by the water.

The hotel's strategic location ensures that every room is in close proximity to the beach, granting guests the convenience of having the shoreline right at their doorstep. Many reviewers highlight the seamless transition from hotel to beach, emphasizing the ease with which one can enjoy both the beach and the hotel's amenities, including a swimming pool.

In addition to beach access, the surrounding area offers delightful activities, such as beautiful hikes and pleasant boat rides, enhancing the overall seaside experience. The promenade to Roses adds to the charm, making it easy for guests to explore the local area.

Overall, the beachfront location of Prestige Victoria is highly recommended for its breathtaking sea views, cleanliness and the convenience of being right next to the calm and friendly beach, providing a perfect setting for a seaside escape.

Parking
Prestige Victoria receives mixed reviews regarding its parking situation. On the positive side, some guests appreciate the free and convenient parking options available, applauding hassle-free parking spaces and great parking arrangements. However, these positive aspects are overshadowed by numerous complaints about the lack of private parking.

Guests frequently mention that parking spaces are not reserved for the hotel, making it very difficult and sometimes impossible, to find a spot. They note that dedicated parking is sorely needed and available parking becomes especially problematic during high season. The issue is exacerbated by long-term parkers occupying spaces meant for shorter stays, leaving guests to circle around looking for any available spot.

Furthermore, the hotel does not have private parking on-premises with one parking option located 500 meters away, which can be inconvenient. Paid parking is an option but can cost up to 12€ per day and finding even these spaces can be a challenge. Many guests find parking arrangements to be poorly planned and frustrating, particularly during peak times or special events. Overall, the parking situation at Prestige Victoria appears to be a significant area needing improvement to match the convenience and comfort expected by its guests.

Family
Prestige Victoria emerges as a highly recommended choice for families seeking a memorable vacation. The hotel is particularly praised for its great family-friendly pool and recreational facilities, offering games for everyone, ensuring an enjoyable stay for both adults and children. Families appreciate the spacious family rooms with connecting options available and the ambiance is often highlighted as ideal for family gatherings.

The hotel's proximity to the beach is a significant advantage, making it particularly convenient for families with young children who enjoy seaside activities. The professional staff adds to the positive experience and the hotel's location is frequently mentioned as great for family stays. Many guests express a strong desire to return, citing good memories and a satisfying experience during their stay.

Although there are a few mentions of noise, especially in rooms overlooking bars and occasional interruptions from cleaning staff, the overall sentiment remains very positive. However, the lack of parking and inadequate activities for children could be potential drawbacks for some families. Despite these minor inconveniences, Prestige Victoria is widely regarded as an ideal destination for family vacations, weekend getaways and holidays, making it a top choice for those traveling with loved ones.

3 Star
Prestige Victoria, a three-star hotel, appears to offer good value for its category, meeting or slightly surpassing the expectations for a hotel of this rating. Many guests found their experience to be positive, noting that the hotel was great for its classification. The ambiance and cleanliness of the hotel gained favorable remarks, creating a friendly environment that guests appreciated.

The hotel features amenities typical of a three-star establishment and a buffet is available for meals, catering to a broad range of tastes. While some guests mentioned the air quality and cleanliness as strengths, others felt that the quality of services did not always match the standard expected of a three-star hotel.

Though the hotel is seen as correct for its rating and considered the best option in nearby areas, some visitors noted that it could use some improvements, particularly in delivering consistent service quality. Scenic views might not be guaranteed in every room, as some guests were placed in locations with limited sea views, which did not add much excitement to their stay.

Overall, Prestige Victoria provides a satisfactory experience for those looking for a dependable three-star stay, delivering more value than expected for its rating and maintaining a pleasant atmosphere and cleanliness.

Accessible
Prestige Victoria has garnered mixed feedback regarding its accessibility for guests with disabilities. Positively, the hotel is highly accessible for wheelchair users with easy access to lifts, common areas and designated parking spots, making it generally convenient for those with limited mobility. It is also well-located, offering guests with disabilities straightforward entry and movement around the premises. Some critical points noted, however, include the need for improvements in specific areas, such as ensuring better access out of the main public spaces and making elevators wide enough for wheelchairs. Certain amenities, like the spa, have been highlighted as not wheelchair accessible. Furthermore, the bathrooms and showers could be more accommodating with suggestions for showers over bathtubs to better serve guests with reduced mobility. Despite these drawbacks, many found their stay pleasant, though some mentioned the need for better cleanliness and management of the facilities.

Children's Pool
The children's pool at Prestige Victoria offers a dedicated space for young swimmers. Despite being classified as a kids' pool, it requires improvement and better supervision to ensure it's truly children-friendly. Some guests noted that access is limited to certain hours, beginning at 6 pm, which might not be convenient for families. The facility mandates the use of swimming caps, adding an extra layer of hygiene. While the pool can be shared with adults, it generally sees fewer children even during high season, possibly due to the timing restrictions. Overall, it is a good family facility that complements the hotel’s amenities, including a good breakfast.

Heated Pool
Prestige Victoria offers an indoor pool for its guests, which is often mentioned in reviews. While some visitors appreciate the heated pool, the feedback varies widely on its actual temperature. Multiple guests have indicated that the pool, despite being advertised as heated, felt cold or even icy during their stay. Additionally, there were mentions of the spa being closed, which might have influenced the overall experience with the pool facilities. Despite the inconsistencies with the heating, visitors do note the presence of an indoor pool, often highlighting its appeal and potential for enjoyment when temperatures are properly regulated.

Outdoor Pool
The outdoor pool at 'Prestige Victoria' garners a mix of feedback, but guests appreciate its well-maintained condition and the pleasant garden surrounding it. Despite being relatively small and sometimes described as tiny, the pool area is noted for its cleanliness and the availability of poolside loungers set on the greenery. Direct beach access adds a significant convenience for visitors. The pool provides a nice spot for relaxation, though some feel it could benefit from better accessibility. Alongside a nice indoor swimming pool and a rooftop swimming pool, guests have multiple options to enjoy their swim. However, the cold temperature of the outdoor pool might be a point of consideration for those who prefer warmer waters. Overall, the pool area adds to the hotel's charm, especially with its proximity to the beach and well-kept garden.

Dog Friendly
Prestige Victoria is considered dog-friendly by several guests with pets being allowed and accepted at the property. Some guests noted that their dogs were happy during their stay, making it a suitable choice for travelers who wish to bring their pets along. The hotel has a strict dog policy, which can be seen as positive for maintaining order but may be unsuitable for some guests with larger dogs or different expectations for pet accommodations. Despite the acceptance of dogs, there were isolated mentions of disturbances such as barking in the morning. Overall, Prestige Victoria provides a mixed experience for pet owners with both positive aspects and some limitations.

Beachfront
Prestige Victoria boasts an enviable beachfront location, offering guests the luxury of direct access to the beach. The hotel is strategically positioned right in front of the sea, providing stunning oceanfront views from many rooms and balconies. Guests frequently highlight the pleasure of having a balcony that faces the sea, enhancing their stay with picturesque views of the ocean.

The hotel's proximity to the beach is a significant advantage, allowing easy, almost immediate access to the shoreline. This convenience is ideal for those looking to spend ample time enjoying beach activities or simply soaking up the sun. Patrons consistently appreciate the quiet and serene beachfront, which adds to the overall tranquility of their stay.

Additionally, the hotel features a nice pool area with comfortable deckchairs and a pool bar, although some mention that the pool is not very large. Despite minor criticisms like encounters with people not wearing masks, the beachfront location remains a primary highlight of the Prestige Victoria, making it a prime choice for beach lovers seeking a relaxing getaway by the sea.


Yes, Prestige Victoria has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.

Yes, a spa is available at Prestige Victoria.

Yes, Prestige Victoria welcomes dogs.

Yes, parking facilities are available at Prestige Victoria.

Yes, Prestige Victoria has a gym.

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