Loews Chicago O'Hare Hotel

Rosemont 41.97449900, -87.86305200 , 5300 North River Road (Show on Map)
8.8
Excellent


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Summary of reviewsLoews Chicago O'Hare Hotel receives high praise from guests for its prime location, exceptional service, and comfortable accommodations. Strategically situated near O'Hare International Airport, the hotel offers a convenient and free shuttle service, making it ideal for both business and leisure travelers. Its proximity to the Fashion Outlets of Chicago and the vibrant Rosemont area ensures a wealth of shopping, dining, and entertainment options within easy reach. The modern, clean, and welcoming environment of the hotel provides spacious and well-appointed rooms that feature comfortable beds, luxurious decor, and high-end amenities, contributing to an overall refreshing experience.

The dining experience at Loews Chicago O'Hare Hotel is particularly notable, with guests lauding the quality and variety of meals available at the onsite restaurants. The Ashburn and The Capital Grille stand out for their impressive offerings, providing delicious meals and a pleasant atmosphere. The hotel is praised for its excellent breakfast buffet and convenient room service, although some guests note the breakfast isn't included in the room rate.

Impeccable cleanliness and attentive staff further enhance guest experiences at Loews Chicago O'Hare. The hotel maintains a tidy and stylish ambiance, supported by friendly and efficient service across all departments. Families and business travelers alike find the accommodations accommodating, with spacious rooms and robust business facilities catering to a wide array of needs. The gym is well-equipped with modern amenities, adding to the convenience of a complete visit.

While WiFi quality can vary, the overall experience at Loews Chicago O'Hare Hotel ensures a pleasant stay with exceptional service, comfort, and convenience that make it a standout choice for travelers visiting Chicago.
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Family Friendly Hotel
Loews is known for its family-friendly amenities and services. While specific details are limited in the provided data, its reputation suggests a focus on providing a comfortable experience for families.

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Room Types
Deluxe King Room This room features a marble bathroom with a walk-in rainfall shower, a hairdryer, magnifying make-up mirror and upscale Comfort Zone skin and body care products. An in-room safety deposit box and ironing facilities are also provided. Please note that the room rate is based on 2 guests. Maximum occupancy is 3 guests (see Hotel Policies).

Deluxe Double Room with Two Double Beds This room features a marble bathroom with a walk-in rainfall shower, a hairdryer, magnifying make-up mirror and upscale Comfort Zone skin and body care products. An in-room safety deposit box and ironing facilities are also provided. Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see Hotel Policies).

Executive King Suite This suite offers a separate seating area with a sofa, an oversized walk-in closet and a marble bathroom with a walk-in rainfall shower, hairdryer, magnifying cosmetic mirror and upscale bath amenities. Please note that the room rate is based on 2 guests. Maximum occupancy is 3 guests (see Hotel Policies).

Luxury King Room Featuring a view, this room is located on the higher-level floors and offers a marble bathroom with a walk-in rainfall shower, a hairdryer, magnifying make-up mirror and upscale Comfort Zone skin and body care products. An in-room safety deposit box and ironing facilities are also provided. Please note that the room rate is based on 2 guests. Maximum occupancy is 3 guests (see Hotel Policies).

Luxury Corner King Room Featuring a view, this room is located on the higher-level floors and offers a sofa, along with a marble bathroom with a walk-in rainfall shower, a hairdryer, magnifying make-up mirror and upscale Comfort Zone skin and body care products. Please note that the room rate is based on 2 guests. Maximum occupancy is 3 guests (see Hotel Policies).

One-Bedroom King Suite This spacious suite features a separate seating area and private bathroom. Please note that the room rate is based on 2 guests. Maximum occupancy is 3 guests (see Hotel Policies).

Deluxe King Room with Roll-In Shower - Disability Access This room offers handicap-accessible amenities, including an adapted bathroom with a roll-in shower, raised toilet and safety grab bars.

Deluxe Double Room with Two Double Beds - Hearing Accessible This room offers hearing-accessible amenities, including a visual alarm system and notification devices for the doorbell, door knock and incoming telephone calls.

Deluxe King Room - Hearing Accessible This room offers hearing-accessible amenities, including a visual alarm system and notification devices for the doorbell, door knock and incoming telephone calls.

Luxury King Mobility/Hearing Accessible Roll-in Shower This room offers handicap-accessible amenities, including an adapted bathroom with a roll-in shower, raised toilet and safety grab bars.

Guest Reviews
8.8
Excellent
Location
Loews Chicago O'Hare Hotel boasts an excellent location that consistently delights its guests, especially those traveling for business or pleasure. Situated conveniently close to O'Hare International Airport, the hotel offers a free shuttle service that operates frequently, ensuring seamless transportation for travelers. It's also strategically located near the Fashion Outlets of Chicago, a shopper's paradise just a short walk away, making it an ideal choice for those wanting to indulge in retail therapy without straying far from their accommodation.

Guests appreciate the proximity to dining options and the vibrant Rosemont area, which features the Rosemont Theater and various convention centers, including the Donald E Stephens Convention Center. Whether attending events, making a quick trip to the city, or simply enjoying local attractions, the hotel's location offers easy access and great convenience.

The property itself is clean, modern, and welcoming, providing spacious and comfortable rooms along with excellent customer service. The abundance of nearby shopping, dining, and entertainment options ensures that guests have plenty to explore, all while enjoying the peace of mind of a secure and well-situated hotel environment.

Breakfast
The breakfast experience at Loews Chicago O'Hare Hotel receives high praise for its quality and variety, with many guests highlighting the excellent and plentiful breakfast buffet, which includes a can't-beat omelet bar and friendly service. Guests also appreciate the delicious and high-quality in-room breakfast options, as well as the convenient cafe in the lobby for a quick breakfast on the go. Despite this praise, some guests feel that the breakfast, while delicious, is on the expensive side and not included in the room rate, which might be due to the fact that a restaurant next door provides it. Timing can be an issue for early travelers, as breakfast service begins at 7 a.m., and guests have expressed a wish for complimentary breakfast options. Overall, the breakfast is considered very good, with fresh and tasty dishes that many find worth the price.

Dinner
Loews Chicago O'Hare Hotel offers an exceptional dining experience that impresses guests with its delicious and varied restaurant options right on the premises. The onsite restaurants provide a welcoming atmosphere and serve dishes that consistently receive high praise for their quality and flavor. Guests enjoy the convenience of dining at the hotel and even appreciate the option to take unfinished bottles of wine back to their rooms.

The Ashburn stands out as a favorite among diners, delivering great food for both breakfast and dinner. Additionally, The Capital Grille is noted for its impressive dinner offerings. Guests with mobility challenges find the room service meals particularly satisfying, describing them as among the best they've ever had.

The hotel boasts excellent restaurants, offering great meals and drinks that add to the overall experience. Dining options abound, with nearby establishments providing diverse cuisines. Scenic distant skyline views complement the quiet atmosphere, enhancing the enjoyment of dining whether in the restaurant or room service. Overall, guests find the food at Loews Chicago O'Hare Hotel to be much more than just convenient—it's exceptional and worth staying in for.

Rooms
Located conveniently near ORD airport, Loews Chicago O'Hare Hotel is widely praised in guest reviews for its remarkable room quality. The hotel boasts large, spacious rooms that are consistently described as clean, modern, and beautifully decorated. Guests appreciate the comfortable beds, often stating that they are among the most comfortable they've ever slept in. Each room is well-appointed, featuring high-end finishes and ample amenities. The spacious layout provides plenty of room to relax and unwind, with several reviews highlighting the luxurious feel and warmth of the accommodations.

Housekeeping is frequently mentioned for maintaining immaculate cleanliness throughout the property, ensuring a tidy and welcoming environment. Additionally, guests enjoy the thoughtful room amenities and modern decor that enhances the overall experience. A well-equipped gym is available, complementing the high-quality facilities and adding a layer of convenience to the stay.

Guests also commend the exceptional service, noting the friendly and efficient front desk staff, further contributing to the hotel's inviting atmosphere. Dining options are readily accessible both within the hotel and nearby, adding to the convenience for travelers. The hotel stands out for offering a smooth and refreshing experience, making it a preferred choice for those seeking comfort and style near Chicago's O'Hare Airport.

Beds
The beds at Loews Chicago O'Hare Hotel receive consistent praise for their exceptional comfort. Guests frequently describe them as incredibly comfortable, often likening the experience to sleeping among clouds. The bedding, including plush linens and superb mattresses, contributes to what many guests consider the most comfortable sleep they've experienced in a hotel. Despite minor remarks about pillow sizes, the overall consensus highlights the comfort and cleanliness of the accommodations. The hotel combines a beautiful, modern property with all the necessary amenities, ensuring that guests enjoy both excellent service and a restful stay.

Cleanliness
Loews Chicago O'Hare Hotel consistently receives high praise for its impeccable cleanliness and modern, stylish ambiance. Guests frequently highlight the hotel as clean and well-maintained, with rooms that are immaculately organized and beautifully decorated. The spacious and comfortable rooms are frequently described as modern and neatly arranged, providing a welcoming environment. The hotel itself exudes an upscale and tidy atmosphere, ensuring a pleasant stay. Visitors appreciate the helpful and attentive staff, who contribute to the overall positive experience. The cleanliness across public areas, facilities, and rooms is often noted to be exceptional, leaving guests satisfied with their accommodations. Overall, the cleanliness and comfort at this hotel make it a standout choice for travelers seeking a cozy and worry-free stay.

Staff
Loews Chicago O'Hare Hotel is highly praised for its exceptional staff, with guests frequently highlighting their pleasant experiences. The staff at the hotel consistently receive accolades for being friendly, helpful, and attentive. This positive rapport extends from the front desk to the shuttle service, restaurant, housekeeping, and valet, suggesting a cohesive effort across all departments to enhance guest experiences. Several reviews emphasize the professionalism and accommodating nature of the team, as they often go above and beyond to assist guests, providing helpful recommendations and ensuring safety and comfort. The staff consistently ensure efficient service with an approachable demeanor, embodying excellent customer service as a standard practice. While one reviewer found the buffet breakfast pricey, the overwhelmingly positive feedback about the staff underscores their role in delivering a welcoming and supportive environment.

Wi-Fi
Visitors to Loews Chicago O'Hare Hotel appreciate the convenience of free WiFi as a notable benefit during their stay. However, it's important to be aware that the WiFi performance has mixed reviews, with several guests experiencing slow connections, particularly on the 10th floor. While complimentary WiFi is a welcome provision, guests have noted that it doesn't always meet expectations in terms of speed and reliability. Additionally, guests should be prepared for an additional charge on premium amenities like Fiji water bottles in their rooms, as these are not complimentary.

Gym
The gym at Loews Chicago O'Hare Hotel has been praised by guests for its impressive facilities. Reviewers consistently highlight the gym as being well-appointed and fresh, equipped with a wide variety of machines and amenities, including Peloton bikes. The fitness area is described as comprehensive and wonderful, providing everything needed for a satisfying workout experience. Alongside its great gym, the hotel is noted for convenient features such as good parking and proximity to local attractions like the Rosemont Theater. Overall, guests are pleased with the serviceable and well-equipped on-site gym, contributing positively to their stay at the hotel.

Family
Loews Chicago O'Hare Hotel is a fantastic choice for families seeking a comfortable and enjoyable stay. Its spacious rooms with high ceilings and well-designed bathrooms provide ample space for relaxation. The hotel offers convenient amenities, including a quick airport shuttle, making travel with young children and pets hassle-free. Families appreciate the thoughtful pet-friendly services, complete with cozy beds, bowls, and treats for their furry companions. With excellent onsite dining options, there's something to satisfy every palate. The Smooth Jazz Concert series hosted by the hotel offers additional entertainment for all ages. Overall, the positive experiences shared by guests make this hotel a popular choice for families visiting Chicago.

Business
Loews Chicago O'Hare Hotel is a prime choice for business travelers seeking convenience and functionality. The hotel's proximity to the convention center makes it ideal for hosting or attending large business events. Guests appreciate the seamless check-in and check-out processes, along with the cleanliness of the rooms. The location offers easy access not only to the airport—with a complimentary shuttle service enhancing the experience—but also to excellent shopping and dining options within walking distance, which adds a touch of leisure to business trips.

The hotel is equipped with comprehensive amenities that cater to business needs, including a state-of-the-art fitness center and exceptional business facilities. The overall atmosphere might strike some as businesslike and impersonal, but the prompt communication and attentive staff ensure a smooth stay. Despite its functional focus, the hotel manages to deliver a sense of balance that turns a business trip into a near-vacation experience. In summary, Loews Chicago O'Hare proves to be a highly recommended destination for its connectivity, access to local attractions, and robust business services.


No, Loews Chicago O'Hare Hotel doesn't have any pool.

No, a spa isn't available at Loews Chicago O'Hare Hotel.

Yes, Loews Chicago O'Hare Hotel welcomes dogs.

No, parking facilities aren't available at Loews Chicago O'Hare Hotel.

Yes, Loews Chicago O'Hare Hotel has a gym.

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