3-Star HotelLocated in Røros, this hotel offers a spa, providing relaxation and wellness facilities. Its location in a historic town, combined with spa amenities, ensures a comfortable and culturally rich stay.
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Summary of reviews related to the '3 Star' categoryBergstadens Hotel & Spa is categorized as a three-star hotel and this rating is seen as appropriate by guests. The facilities and services align with what one would expect from similar three-star establishments. However, there are both positives and areas for improvement noted by visitors.
On the positive side, the hotel is adequate and meets basic expectations with a breakfast that some guests found more than decent. The hotel successfully delivers on the promise of a three-star experience.
On the other hand, several guests pointed out that the rooms appeared worn-out and mentioned unpleasant smells in the hallways. The bathrooms were described as extremely small and overall, some found the hotel's facilities wanting. The breakfast, while satisfactory to some, disappointed others, particularly because guests had to pay extra for items like fried eggs, waffles or omelettes.
Many guests felt that the hotel's pricing did not match the quality provided, noting that it was priced more like a five-star establishment despite being a three-star hotel. The general sentiment was that the price-performance ratio was not favorable and there were suggestions for improvement in both the hotel's upkeep and transparency regarding additional charges.
In summary, Bergstadens Hotel & Spa is a three-star hotel that fulfills basic expectations but has several areas where improvement is necessary to align better with its pricing and guest expectations.
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