Novotel Sydney West HQ
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsNovotel Sydney West HQ shines brightly as a choice emplacement for travelers, boasting an incredibly convenient location close to key venues like West HQ, Sydney Coliseum, SGAC and major freeways. Guests appreciate the proximity to food and entertainment options, including restaurants and shopping centers, alongside easy access to public transport. The clean, modern rooms and outstanding facilities provide a pleasant stay, whether for leisure or business travel.
Breakfast offerings receive substantial praise for their variety and deliciousness, particularly the buffet which guests find well-presented and tasty. Though some criticize the limited availability of certain types of food and breakfast service times, the majority of guests enjoy a satisfying experience enhanced by friendly and accommodating staff.
Dinner options, notably room service, are lauded for their quality and presentation with many considering it a highlight of their stay. However, some guests express disappointment with the inconsistency of the hotel's restaurant availability. Fortunately, the proximity to Rooty Hill RSL and other nearby dining options ensures guests still have access to excellent and varied meals.
Rooms receive high marks for their spaciousness, comfort and modern design with guests appreciating the clean, well-appointed accommodations and the quiet ambiance. Comfortable beds and thoughtful amenities like large rainfall showers and cozy lounges make for a luxurious experience.
Cleanliness is a strong point with numerous reports of immaculate conditions, well-maintained rooms and excellent housekeeping. While some guests encounter occasional lapses, the hotel's staff is responsive to concerns, ensuring an overall clean and comfortable environment.
The staff at Novotel Sydney West HQ are frequently praised for their exceptional friendliness and attentiveness, creating memorable experiences for guests through their professional and welcoming service. Housekeeping and reception receive particular commendation for their efficiency and warm demeanor.
Despite offering free WiFi, many guests face issues with slow speeds and connectivity problems, impacting their overall stay. Nevertheless, the hotel compensates with well-regarded neighboring fitness facilities accessible to guests even if the in-house pool and gym aren't directly available.
Families find Novotel Sydney West HQ an excellent choice with spacious rooms and abundant nearby entertainment. The hotel's atmosphere and amenities cater well to families, ensuring both comfort and engaging activities for children.
In conclusion, Novotel Sydney West HQ is celebrated for its strategic location, spacious and clean rooms, excellent staff service and varied dining options, making it a top choice for both leisure and business travelers, despite minor drawbacks in breakfast variety and WiFi connectivity.
Categories
Breakfast offerings receive substantial praise for their variety and deliciousness, particularly the buffet which guests find well-presented and tasty. Though some criticize the limited availability of certain types of food and breakfast service times, the majority of guests enjoy a satisfying experience enhanced by friendly and accommodating staff.
Dinner options, notably room service, are lauded for their quality and presentation with many considering it a highlight of their stay. However, some guests express disappointment with the inconsistency of the hotel's restaurant availability. Fortunately, the proximity to Rooty Hill RSL and other nearby dining options ensures guests still have access to excellent and varied meals.
Rooms receive high marks for their spaciousness, comfort and modern design with guests appreciating the clean, well-appointed accommodations and the quiet ambiance. Comfortable beds and thoughtful amenities like large rainfall showers and cozy lounges make for a luxurious experience.
Cleanliness is a strong point with numerous reports of immaculate conditions, well-maintained rooms and excellent housekeeping. While some guests encounter occasional lapses, the hotel's staff is responsive to concerns, ensuring an overall clean and comfortable environment.
The staff at Novotel Sydney West HQ are frequently praised for their exceptional friendliness and attentiveness, creating memorable experiences for guests through their professional and welcoming service. Housekeeping and reception receive particular commendation for their efficiency and warm demeanor.
Despite offering free WiFi, many guests face issues with slow speeds and connectivity problems, impacting their overall stay. Nevertheless, the hotel compensates with well-regarded neighboring fitness facilities accessible to guests even if the in-house pool and gym aren't directly available.
Families find Novotel Sydney West HQ an excellent choice with spacious rooms and abundant nearby entertainment. The hotel's atmosphere and amenities cater well to families, ensuring both comfort and engaging activities for children.
In conclusion, Novotel Sydney West HQ is celebrated for its strategic location, spacious and clean rooms, excellent staff service and varied dining options, making it a top choice for both leisure and business travelers, despite minor drawbacks in breakfast variety and WiFi connectivity.
Hotel with Indoor Pool
Includes an indoor pool for guests. The hotel is near Rooty Hill and offers various amenities.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool
Accessible Hotel
Hotel with Gym
5-Star Hotel
Guest Reviews
Novotel Sydney West HQ boasts an exceptionally convenient location, making it a prime choice for travelers. The hotel's proximity to key venues like West HQ, Sydney Coliseum and SGAC ensures that guests are always close to their planned activities, whether they are attending concerts, sporting events or gymnastics competitions. Many highlighted the ease of access from major freeways such as the M7, making it a straightforward destination for those traveling from both north and south.
Guest reviews frequently mention the convenience of being near food and entertainment options with numerous restaurants and Westfield shopping center close by. The adjacent RSL and the ample parking spaces are added bonuses for those driving in. Moreover, the hotel's strategic location near public transport, such as Rooty Hill and Mt Druitt train stations, enhances its accessibility.
The surrounding facilities and the clean, modern rooms contribute to a pleasant stay, perfect for both leisure and work-related travel. The area serves as a central hub, close to major attractions such as Sydney Olympic Park, Eastern Creek Raceway and various sports centers. This makes it not just a comfortable lodging choice but also a very practical one for anyone needing to navigate the western Sydney region.
When staying at the Novotel Sydney West HQ, guests have a wide array of opinions about the breakfast offerings. On the positive side, many guests rave about the amazing and delicious breakfast, often highlighting the great variety and plentiful choices available. The buffet breakfast, in particular, has received praise for being very clean, professionally presented and exceptionally tasty with several reviews calling it excellent, lovely or fantastic. It's clear that the hotel has made an effort to provide a rich and satisfying start to the day, catering to various tastes with both hot and cold options.
However, not all reviews are glowing. Several guests feel that the breakfast is overpriced with some finding it not to be good value for the money. There were reports of breakfast being served only until 9 or 9:30 am, which can be inconvenient for those preferring a late start. Additionally, some guests noted the limited options for non-pork eaters, the lack of gluten-free items and mentioned that certain items, like scrambled eggs, were not up to standard. There were also a few mentions of lukewarm food and an overall need for more variety.
Despite these critiques, the majority of reviews reflect a high satisfaction with the breakfast experience with comments on the friendly staff and accommodating service enhancing the overall dining experience.
Novotel Sydney West HQ offers a mixture of dining experiences with a particular emphasis on room service, which consistently receives high praise from guests for its exceptional quality and presentation. Guests frequently mention room service meals as being impressive and delicious, often rating them 10/10. The food overall is described as tasty and reasonably priced, adding value to the hotel dining experience.
Apart from room service, dining options within the hotel have mixed reviews. While some guests commend the hotel's restaurant for excellent dinner experiences, others express disappointment over its inconsistent availability, notably mentioning closures on Sundays and Mondays or instances where the restaurant ran out of food.
An added benefit of staying at Novotel Sydney West HQ is its proximity to Rooty Hill RSL and other nearby establishments offering a range of dining options. Guests highlight the convenience and variety available at Eat St in the RSL food court, which offers excellent meals and a great selection.
Some reviews reflect on the culinary downside, such as overcooked steak and subpar breakfast quality. A small number of guests also wish for in-room amenities like a microwave and cutlery to enhance their stay.
Overall, while the in-house dining at Novotel Sydney West HQ has its fluctuations, the abundance of nearby eateries and the consistently high-quality room service ensure that guests have plenty of satisfying options for their meals.
Novotel Sydney West HQ receives high praise for the spaciousness and comfort of its rooms. Many guests appreciate the exceptionally large and clean accommodations, making it an ideal choice for families and groups. The modern, updated design of the rooms is noted frequently with guests mentioning how the ample space provides a relaxing environment. Comfortable beds and well-appointed rooms add to the overall positive experience, while the quiet ambiance is a recurrent highlight.
Guests also laud the room facilities and the excellent service provided by the staff. Those who received complimentary upgrades to superior rooms or family rooms greatly appreciated the gesture. Despite a few minor issues such as occasional lapses in cleanliness and the need for more lighting, overall feedback remains overwhelmingly positive.
The hotel's proximity to dining options and other amenities is an added convenience, enhancing the overall stay. From the large rainfall showers to the cosy lounges, the amenities provided ensure that guests have a comfortable and enjoyable experience. The rooms' size and finishings exceed expectations with many guests describing them as luxurious and significantly more spacious than typical hotel rooms.
Novotel Sydney West HQ receives high praise for the comfort and quality of its beds from its guests. Reviewers frequently mention the beds as being incredibly soft and having just the right firmness, providing a restful night's sleep. The mattresses are described as luxurious, while the comforters and pillows contribute to the overall cozy experience. Many guests found the beds to be both roomy and supremely comfortable with clean linens adding to the sense of comfort. Rooms often feature large beds, including queen and king options and even the rollaway beds for kids were noted to be comfy. Overall, the consistent feedback highlights that the comfortable and well-maintained beds are a standout feature of the stay at Novotel Sydney West HQ.
Novotel Sydney West HQ receives significant praise for its cleanliness across various facets. Multiple guests highlighted the property's overall spotless condition and described the hotel as immaculate with well-presented and spacious facilities. Rooms are often commended for being clean, comfortable and modern, providing a pleasant stay for visitors. The bathrooms, particularly, were noted to be very tidy and well-maintained with some guests even remarking on the excellence of the cleaning staff.
Guests appreciated the hotel's spacious layout, modern amenities and the size and comfort of the rooms and beds. The establishment boasts large, clean rooms with ample space, making it an excellent choice for families. Many found the rooms to be quiet and cozy, enhancing their stay.
However, not all reviews were without concerns. Some guests pointed out issues such as dirty linens, mold presence in bathrooms, stained carpets and curtains and occasional lapses in the cleaning routine. Despite these instances, the hotel staff's responsiveness to cleanliness concerns was notable with guests appreciating room changes and the overall upkeep of common areas.
Overall, the feedback generally reflects a high standard of cleanliness and comfort, ensuring a pleasant experience for most visitors.
Nestled within the bustling precincts of Novotel Sydney West HQ, the staff stands out as a pinnacle of hospitality excellence. Guests frequently laud the team for being exceptionally friendly, supportive and attentive. The reception desk consistently garners accolades for its efficiency and warmth with many guests noting the swift and polite check-in processes.
The cleaning team is also highly acclaimed, described as both amazing and ensuring spotlessly clean rooms. The housekeeping staff like Georgette and receptionists such as Andrew, have left lasting impressions with their helpfulness and kindness.
Moreover, the overall service at the hotel has been labeled as top-class and extremely professional. Even during peak times, the staff’s genuine and welcoming demeanor remains steady. This impeccable service extends beyond mere courtesy with staff always willing to go the extra mile to assist.
Guests appreciate the generosity and accommodating nature of the entire team, further complemented by the modern, clean and spacious rooms. The combination of a highly friendly, cooperative staff and well-maintained facilities has created memorable experiences for many, ensuring their desire to return.
Guests at Novotel Sydney West HQ have mixed feelings about the hotel's WiFi service. While some highlighted the benefit of having free WiFi, many emphasized significant issues such as extremely slow speeds and frequent connectivity problems. Instances of no internet access at all were also mentioned with guests often experiencing difficulty in getting connected. The process of obtaining WiFi passwords and instructions on how to access WiFi was also reported as lacking with several reviewers noting they received no information upon arrival or in their rooms. Some guests even mentioned that despite efforts from the staff to assist, the WiFi issues persisted, affecting their overall experience.
Novotel Sydney West HQ offers guests access to a well-regarded pool and gym complex conveniently located next door. While the hotel itself does not have an on-site gym or pool, it compensates by providing passes to the adjoining gym facility, which guests have praised for its quality and amenities. Despite some occasional issues such as faulty treadmill monitors and limited operation hours, the proximity of these fitness facilities to the hotel makes it convenient for guests. Additionally, the peaceful ambiance and comfortable beds at the hotel complement the overall experience.
Novotel Sydney West HQ offers access to a pool that garners mixed reviews from its guests. While the pool itself is noted to be clean and the temperature agreeable, there are several logistical concerns that affect guests' satisfaction. Many reviews highlight the pool's limited and inconvenient operating hours, such as closing as early as 5pm or being shut down over long weekends, which restricts access for guests looking to make the most of their stay.
The pool is not located directly within the hotel complex, which requires guests to cross the road to a nearby leisure center. This setup can be confusing and inconvenient, as several guests reported difficulty in finding the pool or expressed that the pool’s distant location detracted from their overall experience. Additionally, some guests were disappointed by having to drive a significant distance to reach other facilities or being offered access to a public pool down the road.
On a positive note, the hotel provides good additional amenities, including a gym, which is also highlighted as a great facility. The dining options available onsite are diverse, contributing positively to the overall guest experience. However, the sentiment remains that the pool’s current setup doesn’t fully meet expectations, leading some to suggest it should not be listed as a featured facility.
Novotel Sydney West HQ stands out as a top choice for families seeking comfort and entertainment during their stay. The hotel excels in creating a welcoming environment with spacious rooms that easily accommodate parents and their children. Guests frequently highlight the family-friendly atmosphere, pointing out that the hotel is perfect for families with young kids running around.
Dining and entertainment options around the hotel receive high praise with fantastic eateries, a swimming pool and ten-pin bowling appealing to both the young and old. Kids especially enjoy the nearby activities, ensuring they are entertained throughout their stay.
The beds are described as comfortable and big and the rooms come equipped with numerous pillows and comfortable sofas, guaranteeing a good night's rest. Guests appreciate the simple and easy check-in process and commend the polite and helpful staff who enhance the overall experience.
Proximity to events, various dining options and ample parking also make this location incredibly convenient. The hotel offers practical amenities, such as laundry services, which families find very handy. While most reviews are exceedingly positive, there are occasional mentions of room layouts not being entirely suitable for families with very small children, particularly due to the small table next to the sink for toiletries.
In conclusion, despite minor concerns, Novotel Sydney West HQ remains a popular and convenient family-friendly hotel choice, thanks to its spacious and clean rooms, varied entertainment options and helpful staff.
Novotel Sydney West HQ impresses with its four-star standard, offering everything a traveler would expect in terms of quality and service. The hotel is well-known for its spacious and clean rooms with many guests appreciating the large, comfortable beds and modern decor. Family-friendly and conveniently located near sporting events, it makes for an ideal stay for both solo travelers and families.
The facilities at the hotel are top-notch, clean and well presented, ensuring a relaxing and pleasant experience. Dining at the on-site restaurant receives high marks, especially breakfast, which is noted to be of great quality. The lounges add an extra touch of comfort, making communal areas inviting and relaxing.
Professional and friendly staff consistently provide quality service, from an easy and efficient check-in process to overall courteous and helpful assistance throughout one's stay. Cleanliness is a strong point and the hotel's maintenance ensures everything stays in top condition. Guests often find good value for their money here with big, quiet rooms that enhance the serene atmosphere.
With easy parking and a convenient location, Novotel Sydney West HQ proves to be a comfortable and accessible option for many. Visitors leave with satisfaction, many planning to return, reflecting their contentment with the fantastic service and facilities. This hotel stands out as a calm, relaxing retreat with a professional team ensuring a superb stay for all.
Location Show Map
Location
Guest reviews frequently mention the convenience of being near food and entertainment options with numerous restaurants and Westfield shopping center close by. The adjacent RSL and the ample parking spaces are added bonuses for those driving in. Moreover, the hotel's strategic location near public transport, such as Rooty Hill and Mt Druitt train stations, enhances its accessibility.
The surrounding facilities and the clean, modern rooms contribute to a pleasant stay, perfect for both leisure and work-related travel. The area serves as a central hub, close to major attractions such as Sydney Olympic Park, Eastern Creek Raceway and various sports centers. This makes it not just a comfortable lodging choice but also a very practical one for anyone needing to navigate the western Sydney region.
Breakfast
However, not all reviews are glowing. Several guests feel that the breakfast is overpriced with some finding it not to be good value for the money. There were reports of breakfast being served only until 9 or 9:30 am, which can be inconvenient for those preferring a late start. Additionally, some guests noted the limited options for non-pork eaters, the lack of gluten-free items and mentioned that certain items, like scrambled eggs, were not up to standard. There were also a few mentions of lukewarm food and an overall need for more variety.
Despite these critiques, the majority of reviews reflect a high satisfaction with the breakfast experience with comments on the friendly staff and accommodating service enhancing the overall dining experience.
Dinner
Apart from room service, dining options within the hotel have mixed reviews. While some guests commend the hotel's restaurant for excellent dinner experiences, others express disappointment over its inconsistent availability, notably mentioning closures on Sundays and Mondays or instances where the restaurant ran out of food.
An added benefit of staying at Novotel Sydney West HQ is its proximity to Rooty Hill RSL and other nearby establishments offering a range of dining options. Guests highlight the convenience and variety available at Eat St in the RSL food court, which offers excellent meals and a great selection.
Some reviews reflect on the culinary downside, such as overcooked steak and subpar breakfast quality. A small number of guests also wish for in-room amenities like a microwave and cutlery to enhance their stay.
Overall, while the in-house dining at Novotel Sydney West HQ has its fluctuations, the abundance of nearby eateries and the consistently high-quality room service ensure that guests have plenty of satisfying options for their meals.
Rooms
Guests also laud the room facilities and the excellent service provided by the staff. Those who received complimentary upgrades to superior rooms or family rooms greatly appreciated the gesture. Despite a few minor issues such as occasional lapses in cleanliness and the need for more lighting, overall feedback remains overwhelmingly positive.
The hotel's proximity to dining options and other amenities is an added convenience, enhancing the overall stay. From the large rainfall showers to the cosy lounges, the amenities provided ensure that guests have a comfortable and enjoyable experience. The rooms' size and finishings exceed expectations with many guests describing them as luxurious and significantly more spacious than typical hotel rooms.
Beds
Cleanliness
Guests appreciated the hotel's spacious layout, modern amenities and the size and comfort of the rooms and beds. The establishment boasts large, clean rooms with ample space, making it an excellent choice for families. Many found the rooms to be quiet and cozy, enhancing their stay.
However, not all reviews were without concerns. Some guests pointed out issues such as dirty linens, mold presence in bathrooms, stained carpets and curtains and occasional lapses in the cleaning routine. Despite these instances, the hotel staff's responsiveness to cleanliness concerns was notable with guests appreciating room changes and the overall upkeep of common areas.
Overall, the feedback generally reflects a high standard of cleanliness and comfort, ensuring a pleasant experience for most visitors.
Staff
The cleaning team is also highly acclaimed, described as both amazing and ensuring spotlessly clean rooms. The housekeeping staff like Georgette and receptionists such as Andrew, have left lasting impressions with their helpfulness and kindness.
Moreover, the overall service at the hotel has been labeled as top-class and extremely professional. Even during peak times, the staff’s genuine and welcoming demeanor remains steady. This impeccable service extends beyond mere courtesy with staff always willing to go the extra mile to assist.
Guests appreciate the generosity and accommodating nature of the entire team, further complemented by the modern, clean and spacious rooms. The combination of a highly friendly, cooperative staff and well-maintained facilities has created memorable experiences for many, ensuring their desire to return.
Wi-Fi
Gym
Pool
The pool is not located directly within the hotel complex, which requires guests to cross the road to a nearby leisure center. This setup can be confusing and inconvenient, as several guests reported difficulty in finding the pool or expressed that the pool’s distant location detracted from their overall experience. Additionally, some guests were disappointed by having to drive a significant distance to reach other facilities or being offered access to a public pool down the road.
On a positive note, the hotel provides good additional amenities, including a gym, which is also highlighted as a great facility. The dining options available onsite are diverse, contributing positively to the overall guest experience. However, the sentiment remains that the pool’s current setup doesn’t fully meet expectations, leading some to suggest it should not be listed as a featured facility.
Family
Dining and entertainment options around the hotel receive high praise with fantastic eateries, a swimming pool and ten-pin bowling appealing to both the young and old. Kids especially enjoy the nearby activities, ensuring they are entertained throughout their stay.
The beds are described as comfortable and big and the rooms come equipped with numerous pillows and comfortable sofas, guaranteeing a good night's rest. Guests appreciate the simple and easy check-in process and commend the polite and helpful staff who enhance the overall experience.
Proximity to events, various dining options and ample parking also make this location incredibly convenient. The hotel offers practical amenities, such as laundry services, which families find very handy. While most reviews are exceedingly positive, there are occasional mentions of room layouts not being entirely suitable for families with very small children, particularly due to the small table next to the sink for toiletries.
In conclusion, despite minor concerns, Novotel Sydney West HQ remains a popular and convenient family-friendly hotel choice, thanks to its spacious and clean rooms, varied entertainment options and helpful staff.
4 Star
The facilities at the hotel are top-notch, clean and well presented, ensuring a relaxing and pleasant experience. Dining at the on-site restaurant receives high marks, especially breakfast, which is noted to be of great quality. The lounges add an extra touch of comfort, making communal areas inviting and relaxing.
Professional and friendly staff consistently provide quality service, from an easy and efficient check-in process to overall courteous and helpful assistance throughout one's stay. Cleanliness is a strong point and the hotel's maintenance ensures everything stays in top condition. Guests often find good value for their money here with big, quiet rooms that enhance the serene atmosphere.
With easy parking and a convenient location, Novotel Sydney West HQ proves to be a comfortable and accessible option for many. Visitors leave with satisfaction, many planning to return, reflecting their contentment with the fantastic service and facilities. This hotel stands out as a calm, relaxing retreat with a professional team ensuring a superb stay for all.
Yes, Novotel Sydney West HQ has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Novotel Sydney West HQ.
No, Novotel Sydney West HQ doesn't allow dogs.
No, parking facilities aren't available at Novotel Sydney West HQ.
Yes, Novotel Sydney West HQ has a gym.
Location Show Map
More Options
