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The Guardian

Rome , Via Palestro 13 (Show on Map)

8.4

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Guardian Hotel in Rome receives commendable reviews across various aspects, highlighting its strengths despite a few minor criticisms. Its prime location near Roma Termini Station offers excellent connectivity, making it a perfect base for travelers eager to explore Rome's attractions such as the Trevi Fountain and Spanish Steps, often within walking distance. Guests appreciate the peaceful and safe neighborhood, which boasts numerous dining options and shops.

The hotel's commitment to cleanliness is evident across all areas, consistently maintaining a modern and spotless environment. The rooms, described as stylish and comfortable, are equipped with modern amenities. Most visitors find the beds exceptionally comfortable, contributing to a restful stay. The high standard of cleanliness extends to the breakfast room, where guests enjoy a diverse and satisfying buffet, although some note its repetitive nature.

The staff at The Guardian are frequently praised for their professionalism, friendliness, and willingness to assist guests with any needs, ensuring a pleasant and welcoming atmosphere. The dining experience in the hotel's restaurant receives positive feedback for quality and affordability, with guests appreciating the thoughtful gestures such as surprise cakes.

While the WiFi connection has mixed reviews, the hotel provides a complimentary smartphone for guests, enhancing their experience by offering internet connectivity and useful apps, enriching their exploration of the city. Family-friendly accommodations, including spacious rooms for up to five guests, along with thoughtful amenities like baby chairs, make it suitable for family stays.

Regarding value, some guests feel the hotel does not entirely meet four-star expectations in every aspect, citing room size and breakfast variety as areas for improvement. However, the consensus remains that The Guardian offers an inviting and comfortable environment, particularly noted for its excellent customer service and convenient location, making it an appealing choice for travelers visiting Rome.
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Categories

Luxury Hotel

Historic Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

4-Star Hotel

Room Types

Classic Double or Twin Room Offering free WiFi, this air-conditioned room features tea/coffee making facilities and a flat-screen TV with satellite channels. The private bathroom has a shower. Please specify bed preference when booking.

Suite Offering free Wi-Fi, this elegant air-conditioned room features a minibar and a TV. It also has a private bathroom and either carpeted or wooden floors.

Family Room Offering free WiFi access, this air-conditioned room features a minibar, a work desk, heating and a satellite TV. It has either carpeted or wooden floors, and features a telephone. The private bathroom is completed with free toiletries, a shower and a hairdryer. This unit provides wake up services.

Basic Double Room Offering free WiFi, this air-conditioned room has a small double bed, tea/coffee making facilities and a flat-screen TV with satellite channels. The private bathroom includes a shower.

Superior Double or Twin Room This double room features air conditioning, electric kettle and soundproofing.

Deluxe Triple Room This triple room has a flat-screen TV, electric kettle and air conditioning.

Junior Suite This family room features a electric kettle, air conditioning and satellite TV.

About The Guardian

License: 058091, IT058091A1REIR9MVL

Guest Reviews

8.4

Very Good

Location

The Guardian Hotel enjoys a highly favorable location for travelers who want to explore Rome with ease. Positioned near the Roma Termini Station, the hotel offers excellent connectivity to the city's bustling public transport network, making it an ideal spot for both tourists and business travelers. Guests frequently commend the proximity to major attractions such as the Trevi Fountain and Spanish Steps which can often be reached on foot, offering convenient access without the hustle of more central areas.

The surrounding neighborhood is described as quiet and safe, providing a peaceful retreat after a day of sightseeing. It also boasts an array of dining options and shops, enhancing the guests' overall experience. With a central setting yet nestled in a serene area, the hotel stands out for delivering both convenience and tranquility.

The facilities are modern and well-maintained, with visitors appreciating the polite and attentive staff. The cleanliness of the rooms complements the satisfying amenities like a varied breakfast menu, despite some noting its repetitive nature. The hotel's strategic location balances accessibility to renowned sites and important transport hubs with a pleasant, noise-free environment, making it an excellent base for exploring the marvels of Rome.

Breakfast

Nestled in a prime location with easy access to Rome's city center and transportation links, The Guardian offers a breakfast experience that consistently delights guests. Renowned for its impressive breakfast buffet, this Roman hotel presents a diverse and extensive array of dishes catering to both sweet and savory cravings. Guests applaud the freshness and quality of the offerings, ranging from pastries, bread, and yogurt to eggs and bacon, ensuring there's something for everyone.

The breakfast room, although sometimes deemed small, is typically well-stocked and tidy, contributing to a comfortable dining experience. The attentive and friendly staff enhance the warm atmosphere, often going the extra mile to accommodate guests. While some reviews suggest the menu remains largely unvaried, the consistent replenishment and plentiful options available are appreciated by most.

The buffet breakfast is not only flavorful but also provides enough variety to satisfy even the most discerning palates. Many visitors note that the breakfast is a highlight of their stay, with several mentioning it as the best they've had in Italy. Despite occasional mentions of organizational issues, the overall experience is overwhelmingly positive, underscoring the hotel's commitment to quality service and guest satisfaction.

Dinner

The dining experience at The Guardian hotel is generally well-received, with guests praising the excellent food at the hotel's restaurant. Many visitors chose to dine on-site due to the appealing welcome price, describing the meals as tasty and reasonably priced. The set lunch and dinner menus also received positive comments for their quality and affordability. Guests particularly enjoyed dining in the charming courtyard, and the happy hour dinners offered a good deal. The hotel staff often surprised guests with gestures like delivering small cakes to rooms, enhancing the overall experience. While most reviews highlight the superb dining options and service, there are minor mentions of delays, such as waiting too long for dessert. Overall, The Guardian hotel’s restaurant is a delightful and convenient choice for those staying in the area.

Rooms

Nestled in a convenient location close to transportation terminals, The Guardian hotel offers a delightful blend of modernity and comfort. The rooms, often described as clean and well-maintained, feature sleek and stylish decor that enhances the overall ambience. Guests frequently appreciate the high level of cleanliness and the friendly, helpful staff who contribute to a pleasant experience.

While some rooms are compact, particularly for families or those with ample luggage, there is a diversity in room sizes with several spacious suites available that cater well to those seeking more generous accommodation. Many travelers find the beds to be comfortable, adding to the restful environment in these quiet, tastefully decorated rooms. For visitors prioritizing both aesthetics and efficiency, the rooms are well-equipped with amenities that cater to various needs, including modern bathroom features and helpful devices.

The Guardian’s breakfast offerings are a highlight for many guests, providing a hearty start to the day in a clean and welcoming breakfast area. Despite some minor hiccups such as occasional noise from street-facing rooms or issues with room temperature, the overall assessment is one of satisfaction with the accommodation and service provided. Those who stay enjoy the stylish interiors and the quiet, comfortable respite the hotel offers after a day exploring the vibrant city.

Beds

At The Guardian Hotel, guests frequently praise the beds for their exceptional comfort and support. With descriptions ranging from soft to firm, the mattresses and pillows generally receive high marks for providing a restful night's sleep. Numerous reviews highlight the beds as "fantastic," "super-comfortable," and "good-sized," ensuring a quality sleep experience enhanced by clean and airy rooms. Bedding is described as excellent, contributing to an overall sense of relaxation for guests. While the majority of feedback is positive, a few notes mention issues such as overly firm mattresses or beds made up of two halves without a connecting topper. However, these instances do not overshadow the prevailing sentiment of satisfaction with the beds' comfort and cleanliness. The Guardian remains a modern hotel choice for travelers prioritizing a serene sleep environment.

Cleanliness

Nestled in a prime location, The Guardian hotel consistently impresses guests with its impeccably clean and modern environment. From the moment guests arrive, they are greeted by immaculate common areas and stylishly furnished rooms. The hotel maintains a high standard of cleanliness throughout, with rooms being described as exceptionally clean and well-organized. Daily housekeeping ensures fresh sheets and towels, making the stay comfortable and refreshing.

The dedication of the cleaning staff is evident in the meticulous cleanliness of the establishment, contributing to the overall comfort of guests. Complementing this cleanliness is the hotel's attentive and friendly staff, who make sure guests feel welcomed and cared for during their stay. This warm hospitality, along with a delightful breakfast featuring a variety of fresh selections, adds to the positive experience.

The hotel is not only spotless but also offers spacious and modern accommodation, making it suitable for both leisure and business travelers. Guests appreciate the tranquil atmosphere provided by its quiet location, which allows for a peaceful stay. With cleanliness, comfort, and attentive service as its hallmarks, The Guardian stands out as a superb choice for those seeking a pristine and inviting experience.

Staff

Nestled close to Rome's historic center and Termini Station, The Guardian offers travelers a warm and inviting experience, thanks largely to its remarkable staff. Guests frequently highlight the friendliness and professionalism of the team, describing them as extremely helpful and accommodating. The reception staff, in particular, receive accolades for their attentiveness and dedication, often going above and beyond to meet guests' needs. Names like Antonio, Andres, Claudia, and Ylena stand out among the praised personnel for their exceptional service.

The staff's infectious positivity permeates all areas of the hotel, creating a welcoming environment where everyone—from the front desk to the breakfast service—plays a role in ensuring a comfortable stay. This attention to detail is appreciated by guests, who note the staff's eagerness to assist with additional requests, whether it's offering directions or providing local advice. Despite a few isolated instances of passive-aggressive behavior, the overwhelming sentiment remains favorable, portraying the staff as a cornerstone of The Guardian's charm and appeal.

Travelers consistently commend the attentive nature of the employees, many of whom possess multilingual skills, ensuring effective communication across cultural boundaries. The breakfast service is especially notable for its quality and cheery atmosphere, as the staff deliver excellent service with a smile. Such genuine care and competence transform a stay at The Guardian into a memorable experience, leaving guests eager to recommend the hotel to friends and family.

Wi-Fi

The Guardian hotel offers a mixed experience when it comes to connectivity. While the in-room WiFi seems to have its ups and downs—with some guests finding it fast and others struggling with instability—the hotel makes up for it by offering an innovative solution. Each guest is provided with a complimentary smartphone to use throughout their stay in Rome. This handy device comes pre-installed with useful apps like Google Maps, allowing guests to navigate the city with ease and avoid data roaming charges. The phone's internet capability and option for unlimited calls prove invaluable to guests, enhancing their overall experience despite WiFi inconsistencies within the hotel premises. It's a thoughtful gesture that many travelers find particularly beneficial, ensuring they stay connected and informed as they explore the eternal city.

Family

The Guardian hotel offers a comfortable and convenient stay for families, boasting clean and spacious rooms that can accommodate up to five individuals. Families appreciate the availability of family rooms with thoughtful arrangements, such as double beds and single beds for children, making it an excellent choice for those traveling with kids. The hotel's location, just a short walk from subway lines and major transit stations, provides easy access to local attractions, further enhancing its appeal for family groups.

Guests highlight the hotel's accommodating nature, with amenities like baby chairs in the breakfast room and a rooftop lounge where parents can relax while the kids rest. The staff are praised for their helpful and attentive service. However, some reviews note the need to choose rooms carefully based on size, as a few found the accommodations slightly cramped. Despite minor critiques, such as a lack of a wardrobe in some family rooms, the overall experience is positive, making The Guardian a recommended choice for those traveling with little ones. With its secure location and convenient access to transportation, many guests express satisfaction and willingness to recommend the hotel to family and friends.

4 Star

The Guardian hotel may claim a four-star rating, but opinions on whether it truly meets that standard are mixed. Guests frequently mention the size and pricing of rooms, with some finding them small and expensive for a four-star establishment. Despite these reservations, the hotel offers a comfortable and inviting atmosphere. The staff consistently receive praise for their friendliness and efficiency, enhancing the welcoming ambiance.

Breakfast offerings are a common topic of discussion. While some find it rich and meeting varied needs, others feel it lacks the personality and variety expected of a four-star hotel. A common sentiment is that the breakfast room is cramped and the choices somewhat limited. The coffee and cappuccino machines also appear to fall short of expectations in terms of quality.

The hotel's location is highlighted as a significant advantage. Situated in a quiet, pleasant neighborhood, it provides easy access to nearby metro stations, making it convenient for exploring the city. The overall condition of the hotel appears to be well-maintained, with modern furnishings and facilities.

While some guests note the discrepancy between the hotel's rating and their experience, many appreciate the excellent value for money and the truly outstanding level of customer service. The property itself is described as lovely, combining comfort with a welcoming atmosphere. For travelers seeking a peaceful stay in a nice area with attentive staff, The Guardian can be a worthwhile option.

No, The Guardian doesn't have any pool.

No, a spa isn't available at The Guardian.

No, The Guardian doesn't allow dogs.

No, parking facilities aren't available at The Guardian.

No, The Guardian doesn't have a gym.

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