NH Collection Roma Centro
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Summary of reviewsNH Collection Roma Centro enjoys a prime location in Rome's Prati district, providing guests with an excellent base for exploring the city’s iconic landmarks. Its proximity to the Vatican and convenient access to the Metro and main transportation routes add to the location’s appeal. The neighborhood is elegant and authentic, offering a peaceful environment away from the tourist throng. Nearby supermarkets, shops and dining options enhance the convenience for visitors.
The hotel’s rooms receive praise for their cleanliness, spaciousness and modern amenities. Many guests highlight the tasteful furnishings, comfort and city views from higher floors. The junior suites are particularly appreciated for their thoughtful layout and comfort. Though some reviews mention that the rooms can be on the smaller side and could benefit from updates and better maintenance, the overall sentiment remains positive.
Cleanliness across the hotel is a strong point with daily thorough cleaning efforts ensuring well-maintained rooms and facilities. Occasional remarks highlight areas for improvement in hallways and common spaces, but these are minor compared to the general trend of guest satisfaction.
The hotel’s breakfast buffet garners positive reviews for its variety and quality, catering to diverse dietary needs including gluten-free options. Fresh pastries, cheeses, sausages and a good selection of beverages contribute to a hearty start to the day. While some guests find the breakfast expensive and note occasional queues, the overall impression is one of satisfaction.
The staff at NH Collection Roma Centro are regularly commended for their friendliness, professionalism and attentiveness. Receptionists are particularly praised for their excellent customer service, efficiency and multilingual capabilities, adding to the welcoming atmosphere. Some inconsistencies in service quality are noted, but these are exceptions rather than the rule.
For business travelers, the hotel is a solid choice, offering well-equipped business-friendly rooms and an excellent business center. Meeting rooms are adequate for various functions and Wi-Fi in business areas is reliable, complementing the hotel’s professional ambiance.
Additionally, the hotel is family-friendly with suites spacious enough to accommodate larger groups and the staff generally patient and helpful with children. Despite occasional issues with room amenities and a few less-than-courteous interactions with young kids, many guests still consider it a good option for family stays.
Regarding the hotel's restaurant, the breakfast offerings are praised, though dinner receives mixed reviews. Guests often prefer exploring the surrounding area's dining options. Complimentary Wi-Fi is available, although its reliability and speed can be inconsistent and paying for faster access is not uncommon.
NH Collection Roma Centro also caters to those interested in Rome’s nightlife with numerous bars, clubs and restaurants within walking distance. The vibrant local environment further enriches the overall guest experience.
Finally, the beds in the hotel are generally described as very comfortable, contributing positively to a good night’s sleep, despite some variance in individual preferences regarding size and firmness.
In conclusion, NH Collection Roma Centro is well-regarded for its strategic location, cleanliness, friendly staff and suitable amenities for both business and family travelers. While there is room for improvement in certain areas, the hotel delivers a refined and comfortable stay, making it an appealing option for visitors to Rome.
Categories
The hotel’s rooms receive praise for their cleanliness, spaciousness and modern amenities. Many guests highlight the tasteful furnishings, comfort and city views from higher floors. The junior suites are particularly appreciated for their thoughtful layout and comfort. Though some reviews mention that the rooms can be on the smaller side and could benefit from updates and better maintenance, the overall sentiment remains positive.
Cleanliness across the hotel is a strong point with daily thorough cleaning efforts ensuring well-maintained rooms and facilities. Occasional remarks highlight areas for improvement in hallways and common spaces, but these are minor compared to the general trend of guest satisfaction.
The hotel’s breakfast buffet garners positive reviews for its variety and quality, catering to diverse dietary needs including gluten-free options. Fresh pastries, cheeses, sausages and a good selection of beverages contribute to a hearty start to the day. While some guests find the breakfast expensive and note occasional queues, the overall impression is one of satisfaction.
The staff at NH Collection Roma Centro are regularly commended for their friendliness, professionalism and attentiveness. Receptionists are particularly praised for their excellent customer service, efficiency and multilingual capabilities, adding to the welcoming atmosphere. Some inconsistencies in service quality are noted, but these are exceptions rather than the rule.
For business travelers, the hotel is a solid choice, offering well-equipped business-friendly rooms and an excellent business center. Meeting rooms are adequate for various functions and Wi-Fi in business areas is reliable, complementing the hotel’s professional ambiance.
Additionally, the hotel is family-friendly with suites spacious enough to accommodate larger groups and the staff generally patient and helpful with children. Despite occasional issues with room amenities and a few less-than-courteous interactions with young kids, many guests still consider it a good option for family stays.
Regarding the hotel's restaurant, the breakfast offerings are praised, though dinner receives mixed reviews. Guests often prefer exploring the surrounding area's dining options. Complimentary Wi-Fi is available, although its reliability and speed can be inconsistent and paying for faster access is not uncommon.
NH Collection Roma Centro also caters to those interested in Rome’s nightlife with numerous bars, clubs and restaurants within walking distance. The vibrant local environment further enriches the overall guest experience.
Finally, the beds in the hotel are generally described as very comfortable, contributing positively to a good night’s sleep, despite some variance in individual preferences regarding size and firmness.
In conclusion, NH Collection Roma Centro is well-regarded for its strategic location, cleanliness, friendly staff and suitable amenities for both business and family travelers. While there is room for improvement in certain areas, the hotel delivers a refined and comfortable stay, making it an appealing option for visitors to Rome.
Hotel Taking Steps Towards Sustainability
NH Collection Roma Centro focuses on sustainable practices by using energy-efficient lighting and heating systems and providing water-saving features. The hotel also encourages guests to recycle.
Luxury Hotel
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Accessible Hotel
4-Star Hotel
About NH Collection Roma Centro
License: IT058091A17D5BIT4M
Guest Reviews
Location
The hotel's proximity to the Metro and main transportation routes simplifies city navigation, while nearby supermarkets, shops and dining options add to the convenience. Visitors appreciate the elegant and safe neighborhood, which offers an authentic Roman experience away from the tourist crowds but close enough to vibrant areas like Trastevere.
Guests frequently commend the cleanliness and modern amenities of the hotel, alongside the friendly and helpful staff. The well-maintained structure enhances the comfortable stay, complemented by a generous breakfast buffet that caters to diverse dietary needs, including gluten-free options.
Overall, NH Collection Roma Centro presents a strategic location that's perfect for both sightseeing and business, ensuring visitors can explore Rome with ease while enjoying high-quality accommodations in a refined setting.
Breakfast
Dinner
While the restaurant service garners appreciation for its friendliness and accommodation, the room service menu is criticized for being limited. The bar area, too, faces some criticism for its limited choices, early closing times and uninspiring atmosphere. Guests mention the absence of tablecloths and saucers during breakfast, contributing to a dining experience that some believe falls short of expectations. Despite these drawbacks, the staff's attentiveness, such as helping to book festive dinners, is highlighted as a positive aspect.
For those seeking alternative dining options, the surrounding area offers a variety of enticing restaurants that some guests prefer over the hotel’s offerings.
Rooms
Comfort and cleanliness are consistent themes with several reviews applauding the rooms for being cozy and well-maintained. Amenities such as air conditioning and minibars add to the convenience. Rooms on higher floors offer stunning city views, enhancing the overall guest experience.
However, the size of the rooms is a recurrent issue. Many guests find the rooms too small and some reviews highlight the need for updates and better maintenance. Issues such as noisy air conditioning, non-functional TVs and minor cleanliness concerns detract from the otherwise positive feedback.
Despite these drawbacks, the hotel's attentive staff and modern facilities often leave guests with a satisfactory stay. The hotel's excellent location, combined with comfortable beds and generally clean spaces, makes it a decent choice for travelers visiting Rome.
Beds
However, there were a few criticisms. Some guests found the double beds too small for two people and the extra beds, often rollaway cots, were deemed uncomfortable. A few reviews mentioned feeling the springs in the mattress or the beds being too hard or soft, indicating a variance in individual preferences.
Overall, while there were mixed opinions about size and firmness, the general consensus highlighted the cleanliness and comfort of the beds in the NH Collection Roma Centro.
Cleanliness
Staff
On the whole, the hotel staff is described as courteous, welcoming and attentive with particular attention given to the porters and dining staff. The attention to detail in customer service has been recognized, as has the ability to address and resolve issues promptly.
However, there are some inconsistencies. While many found the staff polite and accommodating, others encountered unfriendly or rude employees, particularly at the reception desk. Issues of disorganization, lack of proactive attitudes and occasional indifference were also mentioned. Some felt that the customer service could be improved, suggesting variability in service quality based on individual staff members.
Despite these issues, the majority of guests found the staff to be kind, respectful and competent, contributing positively to their overall experience at the hotel.
Wi-Fi
Family
The family suites are especially praised for their ample space, accommodating even larger families, such as groups with three adults and three kids. Comments indicate that the suites are tall and spacious, ensuring that everyone has room to move around comfortably. Moreover, the staff is generally helpful and patient, especially with very young children, which adds to the overall positive experience for families.
However, the hotel is not without its issues. Some guests encountered problems with room amenities, such as insufficient towels for the number of occupants and air conditioning malfunctions. Additionally, a few reviews mention that some staff members were not always polite to young children. Although these drawbacks are mentioned, many guests still consider the hotel a good option for family stays, appreciating the comfort and family-oriented environment it offers.
Overall, NH Collection Roma Centro seems to provide a generally positive experience for families with its comfortable accommodations and family-friendly atmosphere, although a few areas for improvement remain.
Nightlife
Within a short walk, visitors can find numerous lively spots perfect for enjoying Rome's nocturnal charm. The neighborhood offers a diverse selection of nightlife options, including family-friendly establishments and more eclectic venues for varied tastes.
Additionally, the area around the hotel is rich with restaurants and cafes, ensuring guests have plenty of choices for meals. While the historical center is just a 20-minute walk away, a slightly longer stroll of 40 minutes takes you to a bustling restaurant and party area, catering to all entertainment preferences. Overall, NH Collection Roma Centro provides a fantastic base for experiencing the dynamic and diverse nightlife of Rome.
4 Star
However, there are notable grievances that detract from the overall experience. Several guests found the rooms sparse and outdated, suggesting they are more fitting of a three-star establishment. Issues with room thermostats, non-soundproof doors and inadequate room cleaning were also highlighted. The breakfast service was deemed disappointing and not up to four-star expectations. Additionally, there were complaints about noisy and dysfunctional climate control, a bad smell in the lobby and disorganized service.
Facilities such as elevators and room cards for lifts were pointed out as problematic and there was criticism of the absence of in-room coffee facilities. Despite the hotel's prestigious branding, some reviews suggest that it does not consistently meet four-star standards with some aspects falling short of what guests anticipate from a hotel of this category.
Business
Staff at the hotel are noted for being exceptionally helpful and efficient, ensuring smooth execution of business meetings. The Wi-Fi in the hotel’s business areas is reliable and superfast, which is essential for conducting uninterrupted online conferences and other business activities. The hotel's location is also praised for being convenient for business trips and the overall ambiance is deemed suitable for work-related stays.
Despite the overwhelming positive feedback, it’s worth noting a single outlier who felt the hotel might not be ideal if the main focus is strictly business. However, the consensus suggests that NH Collection Roma Centro is a solid choice for business travelers, providing key facilities and services that cater effectively to their needs.
Accessible
However, there are significant accessibility issues, particularly for wheelchair users. The lifts present challenges and are not deemed wheelchair accessible. Several reviews mention limited accessibility overall, advising caution for guests with mobility concerns. While the hotel strives to be disabled-friendly, improvements in wheelchair accessibility are necessary to better accommodate all guests.
Honeymoon
Romantic
Dog Friendly
No, NH Collection Roma Centro doesn't have any pool.
No, a spa isn't available at NH Collection Roma Centro.
Yes, NH Collection Roma Centro welcomes dogs.
No, parking facilities aren't available at NH Collection Roma Centro.
No, NH Collection Roma Centro doesn't have a gym.
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