Hotel Villafranca

Rome 41.90513500, 12.50495300 , Via Villafranca (Show on Map)
7.8
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Villafranca in Rome receives consistent praise for its prime location, situated near Termini train station and multiple metro stops, making it an ideal base for exploring major attractions like the Colosseum and Vatican. Guests appreciate the hotel's quiet neighborhood, despite its central location and enjoy the convenience of nearby restaurants, shops and grocery stores. The hotel’s strategic position and excellent public transportation connections are frequently highlighted as key advantages.

The breakfast offerings at Hotel Villafranca receive mixed feedback. While many guests commend the variety and quality, especially the tasty croissants, scrambled eggs and strong coffee, others feel that the breakfast lacks variety and becomes monotonous over several days. The availability of lactose-free and gluten-free options is a positive aspect, though some guests criticize the overall quality and selection, suggesting room for improvement.

Room accommodations receive varying reviews. Positive aspects include cleanliness, daily cleaning services and the comfort of superior or larger rooms. However, numerous guests note that the rooms are small, dated and in need of refurbishment. Issues such as small showers and outdated plumbing in bathrooms are frequently mentioned. The atmosphere and decorations receive mixed feedback with a clear indication that updates are needed to meet four-star standards.

Cleanliness is a standout feature at Hotel Villafranca. Guests frequently describe the rooms and common areas as spotless and well-maintained with daily cleaning services ensuring a consistently tidy environment. Fresh towels and sheets are often mentioned as contributing to a comfortable and hygienic stay.

The hotel staff receive high praise for their friendliness, helpfulness and professionalism. The reception team is noted for their resourcefulness and multilingual capabilities, contributing to a warm and welcoming experience. Individual staff members, such as Mr. Nasser, are highlighted for their exceptional service, enhancing the overall guest experience.

Opinions about the hotel's WiFi service are mixed. While some guests find the internet fast and reliable, many experience issues with spotty connections and unstable signals, particularly during peak hours. This inconsistency highlights a need for improvement in internet quality and availability.

Parking is conveniently located near the hotel, though on-site parking is absent. Guests appreciate the proximity of a parking garage as a practical solution, despite occasional issues with parking availability.

Beds at Hotel Villafranca receive a range of comments. Some guests find the bedding comfortable and appreciate the quality, while others mention hard and uncomfortable mattresses. The overall bed situation suggests a need for updating to enhance guest comfort.

The hotel’s four-star rating appears to fall short of some guests' expectations. Reviews commonly describe the facilities and services as more fitting of a three-star establishment, pointing to small, basic rooms and maintenance issues. The breakfast and other amenities are deemed below the standard expected for a four-star hotel.

Hotel Villafranca excels in accessibility, offering convenient access to public transportation and local amenities. The establishment is designed to accommodate guests with disabilities, featuring accessible elevators and wheelchair-friendly rooms, ensuring a comfortable stay for all visitors.

In summary, Hotel Villafranca provides an advantageous location and commendable cleanliness, supported by a friendly and professional staff. While breakfast and room accommodations have room for improvement, the hotel’s accessibility and convenience make it a recommended choice for travelers prioritizing these aspects.
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Categories
Luxury Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

Accessible Hotel

4-Star Hotel

Room Types
Standard Single Room Air-conditioned room with a fridge and both satellite and pay-per-view channels. WiFi is free.

Standard Double Room Air-conditioned room with a fridge and both satellite and pay-per-view channels. WiFi is free. Please specify bed preference when booking.

Standard Triple Room Air-conditioned room with a fridge and both satellite and pay-per-view channels. WiFi is free. Please specify bed preference when booking.

Economy Double or Twin Room This room features a satellite TV and air conditioning. WiFi is free.

Superior Double Room The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV, soundproof walls, a wardrobe, a safe deposit box as well as an inner courtyard view. The unit has 1 bed.

About Hotel Villafranca
License: 058091-ALB-00516, IT058091A1K2844ZD3
Guest Reviews
7.8
Good
Location
Hotel Villafranca enjoys a prime location in Rome that consistently receives high praise from guests. Situated just a short walk from the central Termini train station, this hotel's convenient position makes it an ideal base for exploring the city. The proximity to multiple metro stations, including a stop just a minute away from the hotel, allows guests to travel easily and efficiently to major attractions such as the Colosseum, Vatican and other tourist sites.

Despite being centrally located, the hotel sits in a quiet neighborhood, offering guests a peaceful retreat from the bustling city streets. The area is replete with restaurants, pizzerias and shops, providing ample dining and shopping options within walking distance. Multiple reviews highlight the hotel's excellent connection to Rome’s public transportation system, including buses and trains, which makes traveling to key landmarks and beyond straightforward and trouble-free.

Guests also appreciate the convenience of having grocery stores nearby and enjoy the quiet atmosphere that surrounds the hotel, ensuring a restful stay. Hotel Villafranca's location is often described as strategic, ideal and phenomenal, emphasizing its accessibility and the overall ease it offers for exploring Rome. This makes it a highly recommended choice for travelers prioritizing location and convenience.

Breakfast
Hotel Villafranca's breakfast offerings receive a mix of praise and critique from guests.

On the positive side, many guests describe the breakfast as great, delicious and excellent, highlighting a good variety of options. The selection includes both sweet and savory choices with notable mentions of tasty croissants, scrambled eggs and strong coffee. Some reviews emphasize the presence of lactose-free and gluten-free options, which add to the meal’s appeal. Guests appreciated the freshness and completeness of the buffet, considering it a hearty and satisfying start to their day. The staff's professionalism and friendliness also contribute positively to the breakfast experience.

However, there are several areas where guests feel improvements could be made. Some reviews indicate that the breakfast, while generally good, lacks variety and becomes monotonous over several days. There are mentions of limited choices, particularly in hot foods and vegetables. A few guests even described the breakfast as poor, industrial or of low quality, which they found disappointing for a hotel of this star rating. Despite these criticisms, the majority of guests find the breakfast to be acceptable, if not particularly outstanding.

Overall, while Hotel Villafranca's breakfast generally meets guests' expectations with its variety and quality, there is room for enhancement, particularly in expanding options and maintaining consistency with the hotel's star rating.

Rooms
Hotel Villafranca offers a mixed experience when it comes to room accommodations. While many guests praise the clean and spacious nature of some rooms, others note that several aspects of the hotel's facilities appear dated and in need of maintenance. Guests frequently mentioned that superior rooms and some larger rooms are comfortable and well-equipped, including essentials like safety boxes and toiletries. However, a recurring theme in the reviews is the small size of several rooms, which some guests found insufficient for a four-star hotel.

The overall decor and fixtures appear to be worn and could benefit from some refurbishment to meet guest expectations for modern comfort. The bathrooms, in particular, were pointed out as needing updates with several mentions of small showers and dated plumbing. Despite these concerns, the cleanliness of the rooms is generally well-regarded with daily cleaning services frequently noted.

Additionally, some reviewers highlighted that the rooms were quiet and functional, but improvements in soundproofing could enhance the stay, as some guests could hear noises from adjacent rooms or the hallway. While the atmosphere and decorations of the rooms received mixed feedback, the overall comfort of the bedding and room amenities was appreciated.

In summary, while Hotel Villafranca provides an adequate and clean environment with some spacious and comfortable rooms, there is a clear need for updates and better maintenance to truly meet four-star standards.

Beds
Hotel Villafranca receives mixed reviews regarding its beds. Many guests found the beds to be comfortable and appreciated the soft mattresses and quality bedding. Descriptions often highlighted the good bed sizes and the overall comfort of the beds. Some guests did note a preference for the firm mattresses available in the rooms.

However, a notable number of guests found the beds to be hard and uncomfortable with several comments mentioning outdated or worn-out bedding. The firmness of the mattresses was a recurring point of discomfort for some, leading to less satisfactory sleep experiences.

While the air conditioning and general room comfort were positively remarked upon, the overall bed situation could benefit from updating and addressing consistency issues to enhance guest comfort further.

Cleanliness
At Hotel Villafranca, the prevailing sentiment among guests is that cleanliness is undeniably a strong point. Numerous reviews highlight the exceptional cleanliness of the rooms, often describing them as spotless, tidy and very clean. Guests appreciated the daily room cleaning service with frequent mentions of fresh towels and sheets, which often seemed like new. The hotel's commitment to maintaining high cleaning standards didn't go unnoticed with several remarks about the rooms being exceptionally clean and comfortable.

The general clean and cozy ambiance extended beyond the individual rooms to the common areas of the hotel, including the breakfast room, which several guests noted was immaculately clean. The feedback also indicates that the hotel's overall cleanliness contributed to a peaceful and comfortable stay.

While there were occasional criticisms, such as isolated incidents of dirty floors or bathtubs, these were far outweighed by the positive comments. Guests consistently described the hotel as very clean with excellent cleaning standards and professionalism by the staff.

In summary, at Hotel Villafranca, cleanliness is evidently prioritized, creating a welcoming and hygienic environment for guests.

Staff
Guests have consistently praised the staff of Hotel Villafranca for their exceptional friendliness and helpfulness. The reception team has been noted for their resourcefulness and proactive assistance, providing a warm and welcoming experience for those arriving at the hotel. The multilingual capabilities of the reception staff have been highlighted as a significant asset, ensuring smooth communication with international travelers.

Many guests have lauded the hotel employees for their professionalism and attentiveness with specific mentions of staff members going out of their way to assist with guests' needs and concerns. The chambermaids and dining room staff are also frequently commended for their courteous and prompt service, maintaining a high standard of cleanliness and hospitality throughout the hotel.

Individual staff members, such as Mr. Nasser, have been singled out for their exceptionally helpful nature, enhancing the overall experience of staying at the hotel. The consistent display of kindness, warmth and politeness from the staff, be it at the reception, housekeeping or dining areas, contributes significantly to the positive impressions left by the hotel’s guests. Such commendable attributes of the staff make Hotel Villafranca a notable choice for those seeking a pleasant and accommodating stay.

Wi-Fi
Guests at Hotel Villafranca have mixed feelings about the hotel's WiFi service. On the positive side, some reviewers noted that the internet was fast and reliable with excellent WiFi reception. They appreciated the free WiFi as a valued amenity. However, many guests experienced issues, reporting that WiFi connections were spotty and the signal often unstable, especially in rooms and public areas. There were mentions of slow internet access during peak hours with some guests finding the WiFi speed insufficient for their needs. The inconsistency of the connection was a recurring complaint, highlighting the need for better quality and higher availability to ensure a more consistent and dependable internet experience for all visitors.

Parking
Hotel Villafranca offers a convenient location for guests needing parking, as it is very close to a parking garage. Despite the absence of on-site parking and limited space available, guests can still find parking options nearby. While some had issues with parking availability, the proximity of the garage provides a viable alternative for those travelling by car. Overall, while on-site parking is not available, the nearby garage ensures that guests have a practical solution for their parking needs.

4 Star
Hotel Villafranca seems to present a discrepancy between its four-star rating and guests' expectations. Many guests have noted that the hotel’s facilities and services fall short of what is typically expected for a four-star establishment. Rooms are described as small, basic and dated, lacking amenities, especially in the bathrooms. Maintenance issues, such as cold showers and a lack of overall upkeep, have been highlighted as significant downsides. The furnishing and room space were also seen as inadequate, more fitting of a two- or three-star hotel.

The breakfast offerings were particularly criticized, being labeled as below average and not varied, which does not align with the claimed four-star category quality. Despite some guests mentioning the hotel offering good value for money, the overall sentiment suggests that Hotel Villafranca does not meet the standards implied by its four-star rating with multiple reviewers suggesting that it feels more like a three-star establishment.

Accessible
Hotel Villafranca offers a commendable level of accessibility for guests with disabilities. The hotel’s proximity to the metro, subway station and Termini station ensures convenient access to public transportation and local amenities, including a nearby 24/7 supermarket. The establishment accommodates late arrivals with a responsive and welcoming reception staff, a crucial aspect for travelers facing unexpected delays.

Rooms are designed with convenience in mind, making them easily accessible for guests with varying needs. The inclusion of features such as an accessible elevator and suitability for wheelchairs underlines the hotel's commitment to serving guests with diverse physical requirements. Air conditioning reliability further enhances the comfort of the stay. Overall, Hotel Villafranca strikes a balance between accessibility and convenience, catering well to guests requiring different levels of assistance.


No, Hotel Villafranca doesn't have any pool.

No, a spa isn't available at Hotel Villafranca.

No, Hotel Villafranca doesn't allow dogs.

Yes, parking facilities are available at Hotel Villafranca.

No, Hotel Villafranca doesn't have a gym.

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