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Hotel San Marco

Rome , Via Villafranca 1 (Show on Map)

7.5

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel San Marco is a highly regarded choice for both business travelers and tourists visiting Rome, primarily due to its exceptional location. Situated near Termini Station and the Castro Pretorio metro station, guests enjoy convenient access to Rome’s transportation networks, making exploration of iconic attractions such as the Colosseum and Vatican City effortless. The hotel resides in a quiet and safe neighborhood, enhancing the overall comfort and security for those enjoying a midnight stroll. Its strategic position also offers numerous dining options and charming trattorias, contributing to an authentic Italian experience.

Guests praise the hotel for its generous and varied breakfast offerings, with a buffet that caters to diverse tastes, including gluten-free options. The attentive staff, pleasant dining space, and high-quality selections make breakfast a standout experience. The rooms at Hotel San Marco are consistently recognized for their cleanliness and spaciousness, accommodating both short and medium-term stays with functional furnishings and comfortable bedding. Although some rooms show signs of outdated decor, the overall ambiance remains clean and cozy, aided by the commendable efforts of the hotel’s housekeeping staff.

Staff interactions are predominantly positive, with guests appreciating the kindness, professionalism, and attentiveness exhibited by the team. Multilingual abilities enhance the experience for international visitors, while efficient problem solving and responsive service contribute to a pleasant, stress-free stay.

Though Wi-Fi connectivity and bed comfort occasionally face criticism, these issues are outweighed by the favorable aspects of the hotel, including the quiet and practical accommodations within a central location. As a three-star establishment, Hotel San Marco aligns well with standard expectations, providing a warm, welcoming stay with excellent value for money. Despite minor shortcomings in maintenance and decor, the quality-to-price ratio, location convenience, and breakfast excellence underscore its recommendation as a preferred choice for travelers in Rome.
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Categories

Family Friendly Hotel

Dog Friendly Hotel

Dogs Stay Free

Hotel near Nightlife Spots

Business Hotel

3-Star Hotel

Hotel where Dogs Stay Free

Room Types

Single Room Classic-style room with free Wi-Fi, air conditioning and a satellite TV.

Double or Twin Room Classic-style room with free Wi-Fi, air conditioning and a satellite TV.

Triple Room Offering free toiletries and bathrobes, this triple room includes a private bathroom with a bath and a hairdryer. The triple room offers air conditioning, a minibar, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels.

Quadruple Room This quadruple room offers air conditioning and a flat-screen TV.

Double or Twin Room Single Use This twin/double room provides air conditioning and a flat-screen TV.

Superior Double Room This double room features air conditioning, heating and a flat-screen TV. The unit offers 1 bed.

About Hotel San Marco

License: 058091-ALB-00351, IT058091A1M5QHQ8MG

Guest Reviews

7.5

Good

Location

Hotel San Marco is lauded for its exceptional location in Rome, making it a strategic choice for business travelers and tourists alike. Situated just a short walk from the bustling Termini Station, it offers convenient access to the city’s extensive metro and bus networks, facilitating easy exploration of Rome’s attractions, including the Colosseum and Vatican City. Guests appreciate the hotel's proximity to a variety of dining options and supermarkets, as well as its setting in a quiet neighborhood where one can feel safe strolling at night.

The hotel's central position provides a seamless connection for those traveling by train or needing access to Rome's main hubs. Many reviews highlight the added convenience of being within minutes from the Castro Pretorio metro station, which is beneficial for efficient city commuting. The area surrounding the hotel offers charming trattorias for all budgets, enhancing the travel experience with authentic Italian cuisine options.

The Hotel San Marco combines practicality with comfort, as noted by reviewers who mention the spacious and clean rooms. Its quiet setting does not detract from its centrality, making it an ideal spot for a restful stay amidst the vibrancy of Rome. The hotel’s advantageous position, coupled with soundproof rooms and attentive service, makes it a highly recommended choice for those wishing to explore Rome without compromising on convenience or tranquility.

Breakfast

Hotel San Marco is widely praised for its breakfast offerings, a highlight for many guests. The breakfast is noted for its abundance and varied selection, catering to a range of tastes with both sweet and savory options. Guests enjoy the extensive buffet, which features a rich assortment of hot and cold dishes, including eggs, cold cuts, cheeses, and pastries. Gluten-free options are also available, which is appreciated by those with dietary restrictions. The breakfast service is reliable, with a well-organized dining area that's clean and spacious. Despite a few mentions of areas for improvement, such as the desire for more fresh fruits and better organization, the breakfast experience is overwhelmingly positive. With generous portions and high-quality offerings, it remains a standout feature of Hotel San Marco. The staff also receive compliments for their attentive service during meals, enhancing the overall breakfast experience.

Rooms

Hotel San Marco offers a generally pleasant accommodation experience with a strong emphasis on room cleanliness and spaciousness, making it well-suited for both short and medium-term stays. Many guests appreciated the clean, well-maintained rooms, featuring comfortable beds and ample space for luggage and movement. Highlights include clean rooms with good housekeeping, large windows, and some rooms offering balconies or terraces with views of the city. The rooms are frequently described as quiet, allowing for a restful night's sleep.

Though the room decor appears somewhat outdated in certain areas and some guests pointed out minor inconveniences like a lack of power outlets and tiny shower stalls, most rooms were reported to be functional and adequately equipped. The air conditioning worked well for a comfortable stay, and the bathrooms met basic needs with showers or bathtubs stocked with essentials like soap and towels.

While some guests experienced issues with specific room features, such as broken showers or cooling problems with minibars, these instances seemed to be exceptions rather than the rule. Despite the occasional hiccup, the hotel has a good quality-to-price ratio and benefits significantly from its convenient location close to the Roma Termini, offering easy access to transport and dining options. Overall, Hotel San Marco provides a satisfactory stay with spacious, clean accommodations, and attentive staff, making it a commendable choice for travelers visiting Rome.

Beds

Hotel San Marco offers a mixed experience when it comes to the comfort of its beds. Guests frequently praise the beds for being very comfortable, often highlighting them as one of the hotel’s strong points. A large number of reviews mention comfortable beds, which are described as quite good, comfortably hard, and even excellent in some rooms. The hotel also stands out for its clean linens and the fact that towels are promptly replaced, which adds to the pleasant experience of sleeping in the beds.

On the downside, some guests have noted that the quality of the mattresses is inconsistent for a three-star hotel, with older spring mattresses occasionally making for an uncomfortable sleep. Issues such as dusty beds leading to itchiness, hard mattresses causing shoulder pain, and poor-quality pillows contributing to neck discomfort were mentioned by some guests. These concerns indicate that while many visitors find the beds comfortable, there are opportunities for improvement to ensure a consistently restful stay for all guests.

Cleanliness

Nestled conveniently between Termini and Castro Pretorio metro stations, Hotel San Marco boasts a reputation for cleanliness and comfort among its guests. The rooms are consistently highlighted as very clean, spacious, and well-maintained, with daily cleaning services ensuring a tidy and organized atmosphere. Guests appreciate the clean and functional furnishings, supported by the hotel’s hardworking housekeeping staff who keep towels and linens fresh every day.

The bathrooms generally receive praise for their cleanliness and modern amenities, although a few reviews note areas for improvement such as calcification of fixtures. Despite some mentions of outdated decor, the overall ambiance is reported as clean and cozy.

In addition to the immaculate rooms, guests commend the hotel for its excellent location near the city center and its friendly, welcoming staff. Breakfast offerings are described as abundant and varied, catering to both sweet and savory preferences. However, some reviews suggest that there could be enhancements in the general upkeep of certain parts of the hotel, particularly in common areas.

Overall, Hotel San Marco provides a satisfactory stay, excelling in terms of cleanliness and service, with excellent value for money—making it a recommendable choice for travelers seeking convenient and comfortable accommodation in the heart of the city.

Staff

Hotel San Marco is noted for its predominantly positive interactions with guests, characterized by their staff's exceptional qualities. Visitors often highlight the kindness, professionalism, and attentiveness displayed by the hotel staff, making interactions pleasant and stress-free. Many guests appreciated the staff's helpful nature in resolving booking issues and handling billing matters with efficiency and empathy. Employees across various departments, including reception, dining, and housekeeping, have been praised for their friendliness and accommodating demeanor.

The multilingual abilities of the staff, particularly their fluency in French, have also been appreciated by international guests. Despite occasional feedback pointing out some room for improvement, the majority of interactions with the reception and other staff members were warm, welcoming, and supportive. Hotel staff have shown commendable professionalism, sometimes going the extra mile to ensure a comfortable stay by offering replacements and taking proactive measures during inconveniences.

Overall, Hotel San Marco's staff contributes significantly to a pleasant guest experience, with many visitors feeling well-attended and secure during their stay. While there are isolated mentions of less favorable encounters, the generally positive nature of staff interactions at this hotel often stands out.

Wi-Fi

Hotel San Marco offers free Wi-Fi, but guests experienced mixed results during their stay. While some visitors reported that the Wi-Fi worked excellently, especially in certain rooms and areas, many expressed dissatisfaction with connectivity issues. The Wi-Fi signal seemed strong near the reception, but often failed to reach rooms efficiently, resulting in unstable or nonexistent service in several parts of the hotel. A password is required for access, and free Wi-Fi is available, but it's often described as weak, particularly in some rooms. Guests dealing with large groups or school visits noted that the hotel sometimes lacks a peaceful environment. Overall, while there are positive instances of good Wi-Fi service, frequent connectivity problems and noise issues could impact one's stay.

3 Star

Hotel San Marco offers an experience that aligns well with the expectations of a three-star hotel, especially given its context in Rome. While the building is somewhat dated and may benefit from renovations, it remains generally well-maintained. The cleanliness of the rooms and facilities tends to meet the typical three-star standards, and the well-equipped bathrooms are particularly noted for their high standard.

The breakfast service stands out with a good variety, particularly the savory options, which appear to exceed the typical offerings for a hotel of this category. Despite the dated aesthetics, many visitors find the hotel suitable for business travel and appreciate its strategic location near a metro station in a great neighborhood.

While some guests feel that the hotel struggles to consistently meet three-star benchmarks, with mentions of outdated aspects and occasional maintenance issues, others believe it offers value within its category. The hotel seems to excel in providing a comfortable and functional stay, making it a recommended choice for travelers seeking three-star accommodations in Rome. Overall, Hotel San Marco illustrates a blend of adequacy and commendable features for its class, balancing its minor shortfalls with its strategic location and more than satisfactory breakfast offerings.

No, Hotel San Marco doesn't have any pool.

No, a spa isn't available at Hotel San Marco.

Yes, Hotel San Marco welcomes dogs.

No, parking facilities aren't available at Hotel San Marco.

No, Hotel San Marco doesn't have a gym.

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