Hotel Saint John
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Summary of reviewsHotel Saint John in Rome receives high praise for its strategic location, offering proximity to major attractions like the Colosseum and easy access to public transportation. This central yet quiet setting allows guests to explore Rome effortlessly while still enjoying a peaceful retreat. Additionally, the hotel is conveniently near Rome Termini station, making travel smooth for tourists.
The breakfast experience at Hotel Saint John is well-regarded, featuring a broad selection of appealing and high-quality options, including hot dishes and delicious Italian coffee. While the variety satisfies many guests, some feel the offerings can become monotonous over extended stays, suggesting room for improvement in terms of restocking and healthier options.
Although the hotel doesn't serve dinner, there are numerous recommended restaurants nearby, such as Sangio pizza, adding to the dining convenience for guests.
The rooms at Hotel Saint John receive mixed reviews. Positively, guests appreciate the cleanliness, comfort and modern furnishings with daily cleaning and functional amenities. However, some found the rooms to be small with maintenance issues and cleanliness concerns detracting from the experience. Reports of outdated décor, air conditioning problems and discrepancies between room photos and reality indicate a need for consistency and upkeep improvements.
Cleanliness overall is a dichotomy at Hotel Saint John. Many guests laud the hotel's efforts in maintaining a spotless environment, enhancing their stay. Conversely, others pointed out specific lapses in housekeeping, such as dusty areas and dirty bathrooms. This suggests an inconsistency in maintaining high cleanliness standards.
The exemplary staff is one of the standout features of Hotel Saint John, consistently praised for their friendliness, professionalism and helpfulness. From attentive receptionists to diligent cleaning staff, the team goes above and beyond to assist guests, significantly enhancing the overall experience. However, a few isolated incidents of less favorable interactions were mentioned.
Free WiFi is provided with generally positive feedback regarding its functionality, although some guests experienced inconsistent connections, particularly in certain hotel areas.
Families find Hotel Saint John accommodating with its family-friendly atmosphere and tailored rooms. The location and soundproofing contribute to a positive stay for both family vacations and work-related trips with the hotel catering well to special occasions.
Guest experiences with the beds vary; while many find them comfortable with adequate pillows and good mattress quality, others report issues such as hardness, discomfort and cleanliness concerns. These mixed reviews suggest room for improvement in this aspect.
Overall, Hotel Saint John offers a pleasant stay with a prime location, commendable staff and satisfactory breakfast. However, it falls short of consistently meeting four-star expectations due to room size, cleanliness issues and maintenance shortcomings. Guests suggest potential refurbishments to better align the hotel with its star rating.
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The breakfast experience at Hotel Saint John is well-regarded, featuring a broad selection of appealing and high-quality options, including hot dishes and delicious Italian coffee. While the variety satisfies many guests, some feel the offerings can become monotonous over extended stays, suggesting room for improvement in terms of restocking and healthier options.
Although the hotel doesn't serve dinner, there are numerous recommended restaurants nearby, such as Sangio pizza, adding to the dining convenience for guests.
The rooms at Hotel Saint John receive mixed reviews. Positively, guests appreciate the cleanliness, comfort and modern furnishings with daily cleaning and functional amenities. However, some found the rooms to be small with maintenance issues and cleanliness concerns detracting from the experience. Reports of outdated décor, air conditioning problems and discrepancies between room photos and reality indicate a need for consistency and upkeep improvements.
Cleanliness overall is a dichotomy at Hotel Saint John. Many guests laud the hotel's efforts in maintaining a spotless environment, enhancing their stay. Conversely, others pointed out specific lapses in housekeeping, such as dusty areas and dirty bathrooms. This suggests an inconsistency in maintaining high cleanliness standards.
The exemplary staff is one of the standout features of Hotel Saint John, consistently praised for their friendliness, professionalism and helpfulness. From attentive receptionists to diligent cleaning staff, the team goes above and beyond to assist guests, significantly enhancing the overall experience. However, a few isolated incidents of less favorable interactions were mentioned.
Free WiFi is provided with generally positive feedback regarding its functionality, although some guests experienced inconsistent connections, particularly in certain hotel areas.
Families find Hotel Saint John accommodating with its family-friendly atmosphere and tailored rooms. The location and soundproofing contribute to a positive stay for both family vacations and work-related trips with the hotel catering well to special occasions.
Guest experiences with the beds vary; while many find them comfortable with adequate pillows and good mattress quality, others report issues such as hardness, discomfort and cleanliness concerns. These mixed reviews suggest room for improvement in this aspect.
Overall, Hotel Saint John offers a pleasant stay with a prime location, commendable staff and satisfactory breakfast. However, it falls short of consistently meeting four-star expectations due to room size, cleanliness issues and maintenance shortcomings. Guests suggest potential refurbishments to better align the hotel with its star rating.
Luxury Hotel
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Business Hotel
4-Star Hotel
About Hotel Saint John
License: 058091-ALB-00634, IT058091A1N2JN42LT
Guest Reviews
Location
Public transportation is easily accessible with a metro station and bus stops nearby, making it an effortless endeavor to explore the entirety of Rome. Guests appreciate the hotel's centrality, which places them close to many cafes, bars, restaurants and essential amenities, all while offering a peaceful retreat from the bustling city.
Additionally, the location proves ideal for those arriving by train, as it is near the Rome Termini station, ensuring smooth transfers. This prime setting allows visitors to traverse the city's historical center on foot, offering a charming blend of urban convenience and a quiet residential feel. The combination of a central yet tranquil location makes Hotel Saint John highly recommended for a comfortable and convenient stay in Rome.
Breakfast
Despite the many positives, there are mixed feelings about the breakfast's variety. While many praise its abundance and quality, others note that the options can become monotonous over an extended stay. Some felt the buffet needed more restocking and a greater variety of healthier options, especially given the hotel's star rating and the supplementary cost of €10-20.
The breakfast is generally well-prepared and served with good service, keeping the dining area clean and inviting. However, a few guests mentioned less-than-stellar experiences with certain items, like cold pancakes and hard bread. Also, the lack of a coffee machine was noted by some.
Overall, Hotel Saint John's breakfast hits the mark for many but leaves room for minor improvements to elevate the experience further.
Dinner
Rooms
However, numerous reviews indicated areas for improvement. A significant number of guests found the rooms to be too small and the general upkeep lacking with mentions of wear and tear, outdated décor and cleanliness issues such as dust and dirty bathrooms. Additional concerns included inconsistent room cleaning, poor soundproofing, hard and uncomfortable beds and air conditioning problems. Several guests were also disappointed by the differences between the room photos and their actual appearance and noted specific maintenance issues like broken showers and fridges.
Overall, while the Hotel Saint John offers a convenient location and some well-maintained accommodations, it also faces challenges in maintaining consistency in cleanliness, room size and overall upkeep.
Beds
However, there have been numerous complaints about the beds as well. Common issues cited include beds being too hard or uncomfortable with some mattresses feeling worn out or having springs that could be felt through the fabric. A few guests mentioned that the beds were too low or too short, adding to the discomfort. Cleanliness issues related to the beds, such as dusty sides and hair, have also been reported, which detracts from the overall guest experience.
Despite these mixed reviews and occasional reports of unclean linens or beds not being changed upon request, many guests did appreciate the clean rooms and helpful staff, which contributed positively to their stay. While the comfort of the beds seems inconsistent, it has been acknowledged that the hotel makes an effort to maintain good mattress quality and cleanliness where possible.
Cleanliness
However, there have been several complaints about cleanliness issues. Some guests found their rooms and bathrooms dirty upon arrival with dusty floors, dirty fridges and unclean bathrooms cited as specific problems. There were reports of poor housekeeping services, including clogged sinks, dusty night tables, dirty windows and occasional lapses in maintaining cleanliness standards, such as unwashed bathroom doors and stains on bedding.
In summary, while many visitors find Hotel Saint John to be clean and modern, others have experienced significant cleanliness issues, indicating inconsistency in housekeeping standards.
Staff
Cleaning staff maintain high standards, ensuring rooms are always well-cared for, which adds significantly to the guests' positive experiences. Furthermore, the restaurant staff, especially members like Mrs. Valeria, are frequently highlighted for their attentiveness and affectionate service, adding a personal touch to each dining experience.
Several guests have mentioned quick and uncomplicated check-ins, crediting the front desk staff for their efficiency. The hotel's personnel are also celebrated for their unwavering willingness to help, often going above and beyond to address guests' needs and provide thoughtful recommendations.
However, it’s worth noting a few exceptions where some staff interactions were less favorable. Instances of disbelief over maintenance issues and occasional unkind behavior were documented, as well as isolated cases of unhelpful attitudes. Despite these occasional hiccups, the overall sentiment is overwhelmingly positive with friendliness and supportive behavior from the staff making a lasting impression on many guests.
In summary, the hotel's team, from receptionists to cleaning crews, is recognized for their exceptional service and professional demeanor, making 'Hotel Saint John' a welcoming and pleasant destination for travelers.
Wi-Fi
Family
4 Star
However, there are considerable concerns regarding the hotel's star rating. Numerous guests feel the accommodations and services do not align with what one would expect from a four-star establishment with some suggesting it merits no more than three stars. Criticisms include the small size of the rooms, a lack of essential toiletries and a breakfast offering that many found subpar for the expected standard.
Overall, while Hotel Saint John benefits from a good location and commendable staff, it appears to fall short in delivering the comprehensive four-star experience, prompting suggestions for a potential refurbishment to better justify its rating.
No, Hotel Saint John doesn't have any pool.
No, a spa isn't available at Hotel Saint John.
Yes, Hotel Saint John welcomes dogs.
No, parking facilities aren't available at Hotel Saint John.
No, Hotel Saint John doesn't have a gym.
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