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Hotel Beauty Palace - Vertex Group

Rome , Via Principe Amedeo 79 (Show on Map)

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Beauty Palace - Vertex Group generally receives positive feedback for its location, making it an ideal base for exploring Rome. Its prime placement near Termini Station offers excellent access to metro, bus and train services, allowing for easy navigation of the city and beyond. Guests appreciate the proximity to major tourist attractions like the Colosseum, as well as the convenience of nearby restaurants, shops and services.

The rooms are described as spacious and comfortable with some equipped with balconies and essential amenities such as fridges. Although the accommodation provides basic needs well, there are frequent complaints about dated decor, mold, unpleasant odors and poor bathroom conditions, including issues with flooding and outdated fixtures. The air conditioning and noise isolation could also use improvement.

Regarding cleanliness, the hotel staff generally ensures that rooms are cleaned upon arrival with fresh towels and bed linens changed frequently. Daily room cleaning is often highlighted positively. However, there are recurring issues with moldy bathrooms, stained walls and unpleasant smells, pointing to a need for better maintenance and more thorough cleaning.

The staff at Hotel Beauty Palace - Vertex Group receives high praise for their friendliness, helpfulness and attentiveness. Guests frequently mention the welcoming and accommodating nature of the team, although there are occasional reports of inconsistent service, particularly at reception.

The WiFi service garners mixed reviews; some guests find it satisfactory, while a significant number face connectivity issues or find that the WiFi doesn't reach their rooms effectively.

Satisfaction with the beds is varied. Many guests find the beds comfortable and appreciate the quality of the pillows and mattresses. However, some have encountered hard or lumpy mattresses, as well as issues with stained sheets or old bed frames.

In summary, Hotel Beauty Palace - Vertex Group is well-regarded for its strategic and convenient location, friendly and helpful staff and basic yet satisfactory accommodations. However, improvements in room maintenance, cleanliness, WiFi connectivity and bedding comfort could enhance the overall guest experience.
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Categories

Family Friendly Hotel

Hotel with Free Wi-Fi

Small Hotel

Room Types

Standard Double Room A seating area with a flat-screen TV, a desk and a private bathroom are provided in this double room.

Triple Room with Private Bathroom The triple room offers air conditioning and an electric kettle, as well as a private bathroom featuring a hairdryer.

Single Room with Private Bathroom The single room offers air conditioning, an electric kettle, as well as a private bathroom featuring a hairdryer. This single room features heating and a flat-screen TV. The unit offers 1 bed.

Double Room with Private Bathroom The double room features air conditioning, an electric kettle, as well as a private bathroom boasting a hairdryer. This double room offers heating and a flat-screen TV.

Deluxe Quadruple Room The unit has 2 beds.

About Hotel Beauty Palace - Vertex Group

License: 058091-AFF-06023, IT058091B4E7FXKQX5

Guest Reviews

Location

Hotel Beauty Palace - Vertex Group is ideally situated in a prime location that offers unparalleled convenience for travelers visiting Rome. Just a stone's throw from Termini Station, the hotel provides excellent accessibility to the metro, bus stops and train services, making it easy to navigate the city and beyond. The proximity to major tourist attractions, including the Colosseum and central Rome, allows guests to explore the city on foot within a comfortable 20-30 minute walk.

The location also grants quick access to transportation for those traveling from the airport and other parts of Italy. For visitors keen on sightseeing, the central placement ensures that all key monuments and points of interest are nearby. Moreover, the abundance of nearby restaurants, shops and services adds to the convenience, making it a perfect base for both transport and exploring the vibrant city of Rome.

Overall, the geographical positioning of Hotel Beauty Palace - Vertex Group receives high praise for providing a strategic starting point for any Roman adventure.

Rooms

Hotel Beauty Palace - Vertex Group offers spacious rooms, some with balconies and generally provides comfort. Accommodation is relatively clean and equipped with essentials such as fridges. However, numerous guests have indicated that the rooms are dated and in need of maintenance. Issues such as mold, unpleasant odors and poor bathroom conditions prevail. The furniture and overall room appearance often do not match the promotional photos, leaving some guests disappointed. The bathrooms, in particular, tend to be small, musty and poorly cleaned with many reporting flooding issues and outdated fixtures. The air conditioning and general ventilation are inefficient, contributing to discomfort. Noise isolation is also a problem and several guests have described the beds as uncomfortable and the linens as dirty. Despite these challenges, some travelers find the rooms satisfactory for basic needs, albeit at a somewhat high price for the provided quality.

Beds

Hotel Beauty Palace - Vertex Group offers a diverse range of bedding experiences for its guests. Despite some negative impressions, a significant number of guests have highlighted the comfort of the beds, describing them as comfortable or very comfortable. Pillows and mattresses were generally appreciated for their comfort by several visitors. However, concerns were raised about the discomfort of some beds with specific mentions of hard or lumpy mattresses and beds that creaked or moved. The responsiveness of the staff in providing amenities, such as towels and bathroom essentials, was noted positively. While some guests encountered issues with stained sheets or old, worn-out bed frames, others seemed to have no such issues. Overall, satisfaction with bedding appears mixed with both commendation for comfort and reports of discomfort.

Cleanliness

Hotel Beauty Palace - Vertex Group receives mixed reviews regarding its cleanliness standards. On the bright side, many guests found their rooms clean upon arrival, often mentioning the fresh smell of cleaning products like bleach. The hotel is recognized for its clean towels and bed linen with staff frequently changing these items to maintain a high standard of room hygiene. Daily room cleaning was a highlight for several reviewers and some praised the overall cleanliness and appreciated the effort of the helpful staff in keeping the rooms tidy.

However, the reviews also pointed out significant areas where the hotel falls short. Common complaints included dirty bathrooms with mold and stained walls, unclean curtains and a general lack of hygiene in various areas of the hotel. Many guests noted unpleasant smells, from sewer backups to musty and moldy odors. The communal areas, such as the stairs and lift, were also criticized for being unclean. Recurring issues with dusty and dirty walls added to the dissatisfaction, indicating a need for more thorough cleaning and better maintenance overall.

In summary, while some guests at Hotel Beauty Palace - Vertex Group experienced satisfactory cleanliness and attentive housekeeping, there's a clear and notable demand for significant improvements in hygiene throughout the property.

Staff

Hotel Beauty Palace - Vertex Group has received numerous positive remarks about the staff from its guests. Many reviews highlight the helpfulness and kindness of the staff, describing them as super friendly, accommodating and attentive to guests' needs. Several guests noted the consistent friendliness and politeness of the staff, often mentioning their welcoming and smiling demeanor.

However, some feedback indicates inconsistencies, particularly with the reception. While many found the receptionists kind and efficient, a few guests reported inattentive or impolite behavior and there were mentions of staff being unavailable or unresponsive at times. Despite these mixed reviews, the general sentiment remains that the employee's friendliness and helpfulness significantly contribute to positive guest experiences at the hotel.

Wi-Fi

Guests at Hotel Beauty Palace - Vertex Group have shared a range of experiences regarding the WiFi service at the property. Positive feedback highlights that some guests found the WiFi to be outstanding and generally good. However, a significant number of reviews pointed out issues with the WiFi service. Several guests mentioned that the WiFi signal often doesn't reach their rooms properly or is simply not available. Others have reported that the WiFi sometimes doesn't work with the connection described as poor or very bad. A few noted that there was no WiFi at all, contrary to its advertisement. Amidst these mixed reviews, one guest found the internet to be just okay. Overall, the WiFi service appears to be inconsistent with a notable portion of guests experiencing connectivity issues.

No, Hotel Beauty Palace - Vertex Group doesn't have any pool.

No, a spa isn't available at Hotel Beauty Palace - Vertex Group.

No, Hotel Beauty Palace - Vertex Group doesn't allow dogs.

No, parking facilities aren't available at Hotel Beauty Palace - Vertex Group.

No, Hotel Beauty Palace - Vertex Group doesn't have a gym.

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