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Summary of reviewsGateway Residence, situated in the tranquil Trieste neighborhood of Rome, offers guests a convenient location close to essential amenities like supermarkets, pharmacies, and restaurants, along with easy access to the Metro B line at the nearby Nomentana station. This prime location combines the charm of a peaceful retreat with the convenience of exploring Rome's vibrant culture and iconic attractions, making it ideal for both short and extended stays.
The residence provides rooms that deliver a comfortable experience, with several guests appreciating features such as cleanliness, large windows, spacious wardrobes, and essential amenities like fridges, air conditioning, and televisions. Despite some rooms being perceived as small, especially the "small double" rooms, they remain well-equipped with conveniences such as slippers and glasses.
While cleanliness in certain areas is praised, concerns regarding bathroom conditions have been noted, with issues like musty odors and mold mentioned. Nonetheless, the dedicated staff receives commendation for their friendliness, attentiveness, and willingness to assist guests with additional needs like extra pillows and sheets. The positive demeanor of the staff greatly enhances the guest experience, despite some isolated mentions of rudeness and inadequate security protocols.
Comfort levels of the beds varied among guests, with opinions on the beds' firmness and size differing. While some found the beds cozy, others pointed out issues with hardness, size, and occasionally broken bed slats. This variability suggests guests may consider their personal preferences for bed comfort when choosing a room.
Overall, Gateway Residence strikes a balance between comfort and practicality, with an enviable location, welcoming staff, and room amenities that promise a pleasant stay, though some areas might benefit from focused attention to cleanliness and soundproofing. Show more
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Categories
Guest House with Free Wi-Fi
Cheap Guest House
Accessible Guest House
Guest House for Adults Only
Small Guest House
3-Star Guest House
Room Types
Deluxe Double RoomThis room comes with an LCD TV and en suite bathroom with a bath or shower.
Small Double RoomThis room comes with an LCD TV and en suite bathroom.
Double Room with Private BathroomThis room comes with a 32" LCD TV, a seating area and en suite bathroom.
Double Room with Private BathroomThis room comes with an LCD TV and en suite bathroom.
Superior Double RoomThis room comes with an LCD TV and private bathroom with shower.
About Gateway Residence
License: 058091-AFF-06981, IT058091B4I7CVJRHR
Guest Reviews
Location
Gateway Residence boasts an enviable location in the Trieste neighborhood of Rome, offering guests a peaceful retreat just a stone's throw from the hustle and bustle of the city. Nestled close to the Nomentana metro station, visitors enjoy easy access to the Metro B line, making it a breeze to explore the city’s iconic attractions. The area surrounding the hotel is not only tranquil but also well-equipped with an array of supermarkets, pharmacies, restaurants, and shops. For those looking to dive into Rome's vibrant culture, the residence presents an excellent starting point with convenient public transportation options, including both metro and bus stops nearby. This prime location in a quiet and well-connected neighborhood is perfect for those planning a weekend escape or an extended stay in the heart of Rome, offering a blend of central accessibility and local charm.
Rooms
Nestled in a convenient location, Gateway Residence offers a mixed experience when it comes to room accommodation. While some guests found the rooms comfortable enough for a pair, others felt the spaces were too cramped, particularly in the "small double" rooms which struggled to accommodate two people. Despite the size, many guests appreciated the cleanliness and warmth of the rooms, highlighting features such as large windows, spacious wardrobes, and a variety of amenities including a fridge, air conditioning, and television. The rooms are generally depicted as welcoming, equipped with various conveniences like water, slippers, plates, and glasses.
However, the bathroom facilities garnered mixed reviews, with some noting a strong musty smell and the presence of mold. The showers received criticism for the water temperature issues, with hot water being the only option. Some guests pointed out that the rooms were not soundproof, leading to disturbances from noises such as continuous toilet flushes.
Gateway Residence seems to prioritize guest needs by providing functional rooms stocked with essential commodities. Yet, cleanliness appears to be an area in need of attention, with several reviews mentioning dust and insufficient cleaning. The establishment's check-in process was described as somewhat cumbersome, but the staff compensated with courteous and attentive service.
In summary, Gateway Residence offers a stay that balances comfort with practicality. While the rooms shine in terms of amenities and overall ambiance, the issues with size and cleanliness could use improvement to enhance the guest experience.
Beds
Gateway Residence offers a mixed experience when it comes to the comfort of their beds. Reviewers shared contrasting opinions, with some finding the beds comfortable and cozy, while others expressed dissatisfaction due to factors like hardness and size. A few guests mentioned that the beds were on the smaller side for a couple, which might not suit everyone's preference for space. The height of the beds and the thickness of the pillows also received mixed feedback, pointing towards varying expectations and comfort levels of visitors. While some reviews underscored issues such as broken bed slats and uncomfortable mattresses, others appreciated the comfort provided by the beds, indicating that there may be variability in room offerings. Overall, guests might consider their personal preferences for bed firmness and size when staying at Gateway Residence.
Cleanliness
Gateway Residence presents a mixed bag when it comes to cleanliness, with reviews highlighting both positive and negative aspects. Many guests found the rooms to be clean, with some specifically mentioning a very nice smell and good service accompanying their stay. However, others noted that cleanliness requires significant improvement, especially regarding the bathrooms, which frequently appear to be a problem area. Issues such as mold, broken fixtures, and musty odors were common complaints, with some visitors pointing out the presence of insects and dirt in various corners of the property. The cleanliness of the room linens also didn't escape criticism, as several guests mentioned unchanged sheets and dirty towels. Despite some positive remarks about specific clean areas, the general consensus suggests that a thorough reassessment and improvement of the overall cleaning practices might be needed to meet guest expectations consistently.
Staff
Gateway Residence boasts a team of staff that frequently garners praise for their friendliness, kindness, and attentiveness. Guests often highlight the exceptional service provided by various team members, noting their politeness and willingness to assist. The property caretaker, receptionist, and other staff members demonstrate an eagerness to help, whether it involves providing additional pillows and sheets or storing luggage after check-out. Visitors appreciate the warm and welcoming demeanor of the staff, which contributes to an overall pleasant experience at the residence. However, a contrasting sentiment in some reviews points to occasional rudeness and ineffective cleaning services. Additionally, a few reviews mention concerns about security protocols, as there is minimal contact with staff and guests' documents are not checked upon arrival. Despite these issues, the overall impression of the staff remains largely positive due to their friendly and available nature.
No, Gateway Residence doesn't have any pool.
No, a spa isn't available at Gateway Residence.
No, Gateway Residence doesn't allow dogs.
No, parking facilities aren't available at Gateway Residence.