Please select your travel dates to see rates and availability
Info
Summary of reviewsBelstay Roma Aurelia delivers a mixed but largely positive experience for guests, balancing comfort and modernity with a few areas for improvement.
The hotel's **location** is both a highlight and a drawback. Nestled about 7 km from Rome's bustling center and 20 km from Fiumicino Airport, it offers a peaceful environment ideal for those traveling by car. Its proximity to major highways makes it a strategic stop for those journeying through Italy. However, the distance from central Rome and main attractions can be inconvenient for those relying on public transport, despite a free shuttle service to a metro station. Additionally, inadequate signage and complex access routes have posed challenges for first-time visitors.
The **breakfast** at Belstay Roma Aurelia receives high praise for being varied, plentiful and well-organized, often described as excellent, fantastic and superb. There are occasional critiques about sparse options and underwhelming coffee, but overall, it is considered a delightful start to the day.
**Dinner** experiences at the on-site restaurant are mixed. Guests commend the tasty and affordable food, although limited menu choices, slow service and isolated incidents of subpar dishes like inedible chips and raw chicken need addressing. Despite these issues, the renovated dining space offers convenience for many visitors.
**Rooms** are a standout feature, appreciated for their spacious, clean and modern ambiance. Renovations have given them a contemporary look with comfortable furniture and amenities like free tea, coffee and daily-replenished mini-fridges. However, some rooms show signs of wear, such as broken outlets and outdated bathrooms and soundproofing could be improved to ensure tranquility.
**Cleanliness** is a strong point for Belstay Roma Aurelia with guests frequently praising the meticulous daily cleaning and well-maintained common areas. While minor lapses occur, the overall feedback underscores a high standard of hygiene and an inviting environment.
The hotel staff is one of Belstay Roma Aurelia's key assets. Frequently highlighted for their friendliness, professionalism and helpfulness, the staff significantly enhance guests' experiences. Notable members like Gabriella, Diana, Annalisa and Ramona are specifically mentioned for their exceptional service.
The **WiFi** service, although improved, still faces issues with speed and connectivity, not always meeting guest expectations. Some rooms experience inconsistent or non-functional WiFi, affecting the overall convenience.
**Parking** facilities receive positive feedback for being abundant and conveniently located, offering covered and secure parking options free of charge. However, concerns about security and the absence of an outdoor seating terrace have been noted.
While many guests find the **beds** comfortable and well-appointed with quality bedding, there are mentions of specific issues like beds sliding apart, uncomfortable mattresses and configuration mismatches (e.g., receiving double beds instead of a requested queen bed).
Regarding its **four-star rating**, guests express that the hotel falls short in some aspects, particularly in noise levels and breakfast variety. The absence of a gym and frequent pool closures also raise questions about the hotel's declared rating.
For **business travelers**, Belstay Roma Aurelia offers commendable conference facilities and a supportive atmosphere. The staff's accessibility and the comfortable working spaces are appreciated, though a more cohesive design between the hallway and lobby could enhance the overall experience.
Finally, the **outdoor pool** is praised for being a cool and refreshing feature, accessible and well-maintained, albeit with an extra fee and limited operating hours. Despite these factors, it remains a valued amenity for relaxation.
In summary, Belstay Roma Aurelia provides a comfortable and modern stay with excellent staff service, cleanliness and convenient parking. Its location and amenities cater well to travelers with cars and business guests, although some improvements in dining, WiFi and facility offerings could enhance the overall experience.
Show moreRead review summaries for all categories
Categories
This hotel features a spacious outdoor pool surrounded by lush greenery. It is a popular choice for guest relaxation, providing a refreshing escape within a pleasant natural setting.
Room Types
About Belstay Roma Aurelia
License: IT058091A1NWX8MTKS
Guest Reviews
Belstay Roma Aurelia offers a mixed experience in terms of its location. Positioned about 7 km from the center of Rome and 20 km from Fiumicino Airport, it provides a peaceful environment with greenery and is strategically situated for those traveling by car. The proximity to main communication routes and highways makes it a convenient stop for travelers heading to Southern Italy or planning to explore the outskirts of Rome.
However, the hotel is quite far from the city center and main tourist attractions, posing a challenge for those relying on public transport. Despite the availability of a free shuttle service to a metro station, reaching central Rome can still be cumbersome. The remote location lacks nearby amenities and transportation options, leading to higher travel costs and a sense of isolation.
Moreover, finding the hotel might be difficult due to inadequate signage and complex access routes, adding to the inconvenience for first-time visitors. While the setting is serene and the facility itself is commendable, the distant location from the city's heart may not suit those looking for immediate access to Rome's vibrant life and sightseeing spots.
Belstay Roma Aurelia consistently receives high praise for its breakfast offerings. Many guests describe the breakfast as good, varied and plentiful with a wide range of options that cater to multiple tastes. Words like excellent, fantastic and superb are frequently used, indicating satisfaction with both the quality and quantity of the food. The buffet is well-organized and features a variety of sweet and savory options, making it a highlight for many guests.
However, there are also some critical remarks. A few guests note that the breakfast can be sparse and lacks variety with some going as far as calling it poor or disappointing for the hotel's standards. A common point of contention is the coffee, which some guests describe as not up to par, often being limited to instant coffee. Additionally, minor issues such as the breakfast space being too cold or occasional confusion during service are mentioned.
Overall, while there are areas for improvement, the breakfast at Belstay Roma Aurelia generally leaves a positive impression with many guests finding it a delicious and abundant start to their day.
Belstay Roma Aurelia offers a mixed dining experience at their on-site restaurant. Many guests found the quality of the food to be good, describing it as tasty and even delicious in some instances. The restaurant has undergone renovations and provides a convenient and affordable option for dinner with commendations on both the dinner and breakfast offerings.
However, there are also several areas for improvement. Numerous guests noted the limited menu choices and slow, incompetent service. There were complaints about specific dishes, such as inedible chips with a hamburger and raw chicken served during dinner. Some also mentioned that the restaurant service could potentially lead to being overcharged.
While the breakfast was considered satisfactory by some, there were calls for more diversity. Overall, the restaurant has potential but requires enhancements in menu variety, service speed and accuracy to fully meet guest expectations.
Belstay Roma Aurelia offers a myriad of features in its rooms that cater to comfort and cleanliness. The rooms are larger than standard European hotel sizes, providing ample space that many guests found welcoming and comfortable. The recent renovations have equipped the rooms with modern and stylish furnishings, achieving a clean and contemporary look. The furniture is new and comfortable, contributing to a cozy atmosphere.
Guests consistently praised the cleanliness of the rooms with daily cleaning services keeping the spaces spotless. The available amenities such as free tea, coffee and a small fridge replenished daily add to the convenience. The bathrooms, often noted as spacious, accompany the generally positive feedback on room size and layout.
However, some reviews mentioned areas in need of improvement; certain rooms exhibited signs of wear, such as broken outlets, outdated bathrooms and issues with temperature control. A lack of soundproofing was also a recurring concern, impacting the overall tranquility for some visitors.
Despite these minor setbacks, the majority of feedback highlighted the attentiveness to cleanliness, modern furnishings and comfortable spaces that together create a favorable environment for travelers. Belstay Roma Aurelia stands out for its spacious, well-maintained rooms that provide a welcoming retreat for its guests.
Belstay Roma Aurelia has garnered a mix of praise and constructive feedback concerning its beds, according to guest reviews. Many visitors have found the beds to be very comfortable and appreciated the quality bedding, which enhances the overall sleeping experience. The rooms often feature high-end pillows and well-made beds, contributing to a superior level of comfort. However, there were some mentions of beds sliding apart and specific issues like uncomfortable mattresses and the need for additional pillows. Some guests noted the challenge of receiving two double beds instead of a requested queen bed and observed that double beds sometimes consisted of two separate mattresses. Despite these occasional setbacks, the general consensus highlights the clean and comfortable bedding, making it a positive aspect of the stay at Belstay Roma Aurelia.
Belstay Roma Aurelia has garnered favorable remarks regarding its cleanliness from numerous guests. The hotel is consistently praised for its high attention to cleanliness and maintaining very clean rooms. Visitors have noted that the rooms are cleaned daily and the floors are kept immaculate, reflecting a high standard of housekeeping. Common areas are neat and the hotel structure itself is described as well-organized and modern.
Guests have particularly appreciated the clean and spacious rooms with many highlighting the impeccable cleanliness of both the rooms and bathrooms. The standard of cleaning is consistently mentioned as being very good with daily intense cleaning ensuring a fresh and comfortable stay. The new and modern amenities further enhance the overall impression of a well-maintained establishment.
Though the overall feedback on cleanliness is positive, some reviews have pointed out areas for improvement. Common areas could benefit from regular sprucing up and there were occasional mentions of floors not being swept as thoroughly as expected. Despite these minor issues, the general consensus points to a clean and welcoming environment, characterized by very attentive and good cleaning standards.
The reviews for the staff at Belstay Roma Aurelia indicate a generally positive experience for guests, highlighting the friendliness, professionalism and helpfulness of the personnel. The reception team, in particular, is frequently acknowledged for being very friendly, welcoming and proactive, especially noted members like Gabriella, Diana, Annalisa and Ramona. Guests commend the courteous and attentive nature of the staff, often mentioning their polite and helpful demeanor.
Housekeeping staff also receive praise for their friendliness and diligence, though there are calls for enhanced attention to detail and higher standards. The concierge and janitorial staff are recognized for their improved hospitality efforts and diligence.
While some feedback suggests a need for better training in specific areas and isolated incidents of unhelpful or cold attitudes, these are overshadowed by the numerous remarks about the superb hospitality, excellent service and pleasant interactions with the staff.
Overall, Belstay Roma Aurelia’s staff are depicted as a key asset to the hotel, contributing significantly to a welcoming and friendly atmosphere and ensuring a positive stay for guests.
The WiFi experience at Belstay Roma Aurelia has been mixed according to guest reviews. On the positive side, there have been improvements in the WiFi service with certain instances of very fast speed. For some guests, the WiFi worked okay. However, many reviewers noted issues such as the WiFi being slow, inconsistent or not functioning in their rooms. Connectivity problems with personal devices and difficulties connecting to the free WiFi were common complaints. In some cases, there was no internet connection available at all and several guests mentioned that the television could not connect to the Internet. Overall, while there have been improvements, the WiFi at Belstay Roma Aurelia often fell short of guests' expectations.
Belstay Roma Aurelia offers a pool experience that garners mixed feedback from guests. The pool is described as beautiful and well-maintained by some with enough length for a proper swim. However, several visitors noted issues such as the pool being under renovation, not operational or broken during their stay. There were also mentions of the pool being small with limited seating available. Guests were occasionally surprised by the additional charges to use the pool, as this was not always clearly communicated at the time of reservation. Overall, while the pool has its appealing aspects, there were consistent concerns about its availability and the extra cost involved.
Belstay Roma Aurelia receives positive feedback for its abundant and spacious parking facilities. Guests appreciate the convenience of the large parking area, which offers ample free spaces right in front of the hotel and even underneath the building. The hotel's location allows for accommodating a higher number of vehicles and the covered parking is noted for its usefulness. Reviewers frequently highlight the private, secure and convenient covered parking that adds value to their stay.
Despite the overall positive impressions, a few guests express concerns about the safety and security of the parking area and point out that there is no outdoor terrace for sitting outside. While free parking is a significant draw, there are mentions of the parking facilities potentially needing improved security measures. Nonetheless, the availability and convenience of parking without extra charges remain clear positives for travelers choosing to stay at Belstay Roma Aurelia.
Situated in Rome, Belstay Roma Aurelia receives mixed feedback regarding its four-star rating, facilities and services. The common sentiment is that the hotel does not live up to the expectations typically associated with a four-star establishment. Guests have expressed disappointment with the noise levels, which impacted their sleep quality. Additionally, the breakfast offerings are seen as limited and basic, falling short of what one might anticipate from a hotel of this rating.
Certain essential facilities such as a gym and pool are notably missing, further questioning the declared four-star status of the hotel. Overall, while the location and other aspects might still appeal to some visitors, it appears that potential guests should manage their expectations regarding the luxury and amenities usually found in a four-star hotel.
Belstay Roma Aurelia is noted for its commendable conference facilities and supportive restaurant staff, making it an ideal choice for business travelers. The willingness and accessibility of the staff increase the appeal for a business stay with many praising their high caliber. Comfortable working spaces and ample room for necessary business activities ensure that the hotel caters well to those with professional needs. Guests have found it good for a business stay and noted that it represents a very business-like atmosphere. However, there are some comments about the stylistic differences between the hallway and lobby, suggesting a more cohesive design could enhance the overall experience.
The outdoor pool at Belstay Roma Aurelia is often praised for being excellent for relaxation and equipped with a good cooling system, providing a refreshing escape from the heat. Guests found having pool access enjoyable and appreciated the pool's accessibility and overall quality. However, it's noted that the pool is only open from 10 AM to 7 PM. There is an additional cost of 10€ per day to use the pool, which some guests mentioned and occasionally, the pool was unexpectedly closed. Despite the extra fee, the pool remained a positive feature for many visitors.
Yes, Belstay Roma Aurelia has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Belstay Roma Aurelia.
Yes, Belstay Roma Aurelia welcomes dogs.
Yes, parking facilities are available at Belstay Roma Aurelia.
Yes, Belstay Roma Aurelia has a gym.
Location