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Summary of reviewsCactus Petes Resort & Horseshu Hotel is widely praised for its strategic location, providing easy access for travelers on Highway 93 and being close to Cactus Petes casino. This makes it an ideal stopover for those en route to destinations like Las Vegas, Reno or Arizona. Guests appreciate the convenience of nearby amenities such as an excellent restaurant and a well-stocked gift shop. The scenic, peaceful setting further enhances the appeal by offering a quiet and restful environment, complemented by clean, comfortable rooms that offer great value for money.
The resort's dining experiences receive mixed reviews. While some guests enjoy ample and reasonably priced meals at the Desert Oasis restaurant in the casino and the steakhouse, others point out issues like limited dining options, restricted restaurant hours and slow service due to understaffing. The presence of flies and occasional reports of inconsistent food quality detract from the overall dining experience.
The rooms at Cactus Petes vary in quality. Positive aspects include spaciousness, comfort, cleanliness and quietness, which many guests appreciate for a restful stay. However, some guests found the rooms dated and in need of renovation with issues like lingering odors, faulty fixtures and a lack of microwaves and refrigerators reported. Still, the affordability and overall value of the rooms, especially for short stays, are generally appreciated.
Cleanliness is another area with varied feedback. While many guests commend the spacious, clean and comfortable rooms, others report dirty carpets in rooms and hallways, as well as bathrooms that need more thorough cleaning. The state of common areas also highlights the need for more attention to maintenance.
Staff at the resort receives high marks for friendliness, professionalism and helpfulness, significantly contributing to a pleasant experience for many guests. However, isolated instances of unhelpful service at the front desk are noted.
The pool facilities get mixed reviews as well with some guests enjoying the pool and hot tub, while others report issues like unexpected closures, bees and the need for better cleaning. The parking situation is generally convenient, though some areas require better lighting and more handicap parking spots.
Guests have mixed opinions regarding the beds. Many find them comfortable and conducive to a good night's sleep, but others report problems like lumpy pillows and sagging mattresses, indicating inconsistency across different rooms.
In terms of overall value, Cactus Petes Resort & Horseshu Hotel receives positive ratings, often described as a very good or exceptional experience at a reasonable price, making it an affordable and worthwhile option for travelers.
The casino at the resort offers varied and enjoyable gaming options, including slots, table games and poker. The helpful staff and the convenience of the casino are highlights, although the pervasive cigarette smoke and limited dining options mar the experience for some. Cleanliness in and around the casino needs improvement, particularly regarding cigarette butts and dirty hallways.
In summary, Cactus Petes Resort & Horseshu Hotel provides a convenient and comfortable stay with potential improvements in dining options, room renovations and overall cleanliness. Despite some areas needing attention, the resort offers good value for money, friendly staff and enjoyable gaming experiences, making it a popular choice among travelers.
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