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Summary of reviewsNero Office Hotel & City Café consistently delight guests with its ideal location and welcoming atmosphere. Situated conveniently near Roermond's city center and just a short walk from the train station and popular shopping destinations, the hotel's prime location makes it easy for guests to explore and enjoy local attractions. Despite being close to bustling areas, the hotel offers quiet surroundings with ample parking options, enhancing its accessibility.
Guests are generally pleased with the breakfast offerings at the Nero Office Hotel & City Café, appreciating the extensive and varied selection that includes fresh pastries, fruits and a variety of delicious options. The spacious breakfast room and attentive staff further elevate the dining experience. Although a few guests suggest improvements in selection and presentation, the overall sentiment is positive.
When it comes to dinner, the on-site restaurant and bistro receive commendations for delicious cuisine and a cozy dining atmosphere. Diners enjoy the quality and variety of food, particularly on weekends, alongside tasty cocktails from the bar. Friendly and helpful service enhances the dining experience. However, some inconsistencies in the restaurant's operational hours lead to occasional inconveniences for guests seeking evening meals.
The hotel rooms are frequently praised for being spacious, clean and modern. Comfortable beds, stylish furnishings and well-equipped amenities like kitchenettes and tea trays make the rooms suitable for both short and extended stays. Despite minor issues like occasional noise disturbances or temperature control, the overall guest experience in the rooms is highly positive.
Cleanliness at the hotel is generally well-regarded with many guests highlighting the spotless and well-maintained conditions of their rooms. However, there are occasional reports of lapses in cleaning, suggesting room for improvement in maintaining consistent hygiene standards.
The staff at Nero Office Hotel & City Café receive overwhelmingly positive feedback for their friendliness and helpfulness. Guests appreciate the warm, accommodating attitude of the reception, bar and service teams, which significantly enhances the overall stay. The staff's dedication to service, including efforts to communicate in guests' native languages, leaves a lasting positive impression.
While the Wi-Fi service is generally reliable and often described as stable and fast, some guests encounter issues with connectivity and signal strength. Nonetheless, the free Wi-Fi offering is a convenient feature for many.
Parking at the hotel is well-organized and convenient with ample private parking options available at an affordable rate. Guests appreciate the ease of parking directly at the hotel, including facilities for electric cars and secure bike storage. Although some reviews mention tight spaces and muddy conditions during rain, the overall sentiment towards parking is positive.
The comfort of the beds at Nero Office Hotel & City Café varies with many guests enjoying the large, cozy and comfortable beds. Issues with pillows and occasional bed discomfort are noted but are not prevalent enough to detract significantly from the overall positive experience.
For honeymooners and couples, the hotel offers a romantic setting with beautifully decorated suites and a charming ambiance perfect for memorable getaways. Guests also find the luxurious aspects of the hotel, including sleek designs and high-end amenities, to be an added bonus, making for a lavish retreat.
In summary, Nero Office Hotel & City Café is favored by guests for its excellent location, spacious and comfortable rooms, friendly staff and overall atmosphere of luxury and romance. Minor areas for improvement do not significantly detract from the highly positive experiences reported by most visitors. Show more
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Aparthotel with EV Charging Stations
Luxury Aparthotel
Aparthotel for Honeymoon
Romantic Aparthotel
Aparthotel with Free Wi-Fi
Aparthotel with Parking
EV charging stations
4-Star Aparthotel
Room Types
Guest Reviews
8.3
Very Good
Location
The Nero Office Hotel & City Café consistently receives high praise for its excellent location. Guests highlight its close proximity to the city center, which is often described as just a short walk away, making it very convenient for exploring Roermond. The hotel is situated near the train station and the popular designer outlet, both within walking distance. The location proves ideal for shopping and dining with many cafes, restaurants and shopping streets nearby.
Visitors appreciate the quiet surroundings despite being close to the bustling city center. Many also mention the availability of parking, which adds to the convenience. The hotel not only offers an excellent location but also spacious rooms and friendly staff, making it a superb base for exploring Roermond and its attractions. Whether for a short trip or a longer stay, the central and well-connected location of this hotel makes it a preferred choice for many travelers.
Breakfast
Nero Office Hotel & City Café receives mixed reviews for its breakfast offerings, though the general sentiment leans positive. Many guests appreciate the extensive and varied selection, highlighting fresh pastries, fruits and delicious spreads, making for a delightful start to the day. The breakfast buffet is often described as comprehensive with numerous options to satisfy diverse tastes and the friendly staff adds to the pleasant experience.
The breakfast room is noted for being spacious, providing a comfortable setting to enjoy the meal. Several mentions of specific items, like fresh croissants and cappuccino, underscore the quality of certain offerings. However, some guests mention that the buffet layout can be confusing and there are occasional remarks about limited variety or specific items like scrambled eggs and bacon not meeting expectations.
A minority of reviews indicate that the breakfast could benefit from improvements in selection and presentation, occasionally noting the experience to be mediocre or less inspiring. Despite these few criticisms, the overall consensus is that Nero Office Hotel & City Café provides a satisfying and tasty breakfast experience with plenty of choices to cater to most preferences, making it a notable feature of the stay.
Dinner
Nero Office Hotel & City Café offers diners a mixed experience with several notable highlights despite some limitations. While the restaurant isn't always open for dinner and at times faces closures due to unforeseen circumstances, it still manages to garner praise for the quality of its cuisine when operational. Guests who managed to dine at the in-house restaurant or bistro frequently described the food as delicious with phrases like super delicious dinner and very good food being common. The small weeknight menu is praised for its sufficiency, while the weekend offerings receive positive mentions for their variety.
The bar and café also contribute positively, providing good food and a pleasant atmosphere. Diners enjoyed tasty cocktails crafted by the bartender and appreciated the overall coziness of the dining space. Service received positive notes too with friendly waitstaff and helpful personnel enhancing the dining experience, even on the terrace.
There are some areas for improvement, particularly the inconsistent availability of dining options in the evening and the occasional closure of the kitchen which left some guests searching for alternative dining options. While some found the coffee lacking, the general sentiment towards the food remains positive, making Nero Office Hotel & City Café a worthwhile consideration for those looking to enjoy a meal during their stay—if the restaurant is operational.
Rooms
The Nero Office Hotel & City Café receives high praise for its spacious, clean and modern rooms. Guests frequently highlight the large, comfortable suites, often noting the presence of kitchenettes and seating areas, making the accommodations well-suited for both short and extended stays. The rooms are well-decorated with beautiful and stylish furnishings, contributing to a cozy yet modern ambience. Comfortable beds and clean, well-equipped bathrooms enhance the overall stay and some rooms even feature additional amenities like capsule coffee machines and tea trays.
Despite the general cleanliness and roominess, a few guests mentioned minor drawbacks, such as insufficient storage options, occasional temperature control issues and some noise disturbances. However, these seem to be the exception rather than the rule.
The hotel’s central location, coupled with friendly reception staff, makes it a convenient choice for visitors looking to explore the city. Breakfast also earns positive remarks, further contributing to the pleasant experience at the Nero Office Hotel & City Café.
Beds
Guests at Nero Office Hotel & City Café have varied opinions on the comfort of the beds. Many guests found the beds to be exceedingly comfortable with descriptions ranging from very comfortable, super comfortable, to even delicious. Words like big, cozy and soft were frequently used to describe the favorable experiences with some guests particularly impressed by the box spring beds and good mattresses.
However, there were consistent mentions of issues with pillows, which were frequently described as terrible, too high or in need of replacement. There were also some complaints about the beds being too firm or too soft, creaky or squeaky and in some cases, mattresses were flagged as needing replacement. A few reviews highlighted issues like bed sheets sliding down, small stains on bedding and the beds feeling too narrow or too small.
In general, while there were some mentions of bed discomfort and cleanliness issues, the predominant sentiment about the beds at Nero Office Hotel & City Café leans towards comfort and satisfaction, particularly when it comes to the overall sleep experience.
Cleanliness
The cleanliness of the Nero Office Hotel & City Café garners mixed reviews from guests, though it leans towards a positive assessment overall. Many reviewers commend the hotel for its very clean, spacious rooms and modern facilities. Descriptions such as "spotlessly clean", "very clean rooms" and "clean and well-maintained rooms" frequently appear, highlighting a generally high standard of hygiene.
However, a significant number of guests noted areas requiring improvement. Issues like dusty corners, unclean dishes and neglected skirting boards were mentioned, indicating inconsistencies in the cleaning service. Specific complaints also pointed out dirty glass and greasy fingerprints on mirrors and some rooms exhibited dust plumes and cobwebs.
Despite these shortcomings, many patrons praised the hotel’s clean bathrooms and the attentive cleaning staff. The overall impression points to a setting that is mostly clean and comfortable with occasional lapses that suggest room for improvement in maintaining consistent cleanliness standards.
Staff
The staff at Nero Office Hotel & City Café consistently receive high praise from guests for their friendliness and helpfulness. Descriptors such as incredibly friendly, exceptionally friendly and super friendly appear frequently in reviews, highlighting the warm and welcoming atmosphere provided by the hotel team. Guests appreciate that the staff go out of their way to be accommodating and attentive, often making their stay more enjoyable.
The reception staff, bartenders and service team all receive commendations for their professional yet personable attitudes. This consistent friendliness extends beyond the reception to all facets of the hotel’s operations, including the breakfast service, which guests find efficient and kind. Many guests mention how the staff’s courteous and polite demeanor significantly enhanced their experience.
Even the smallest gestures, such as attempting to communicate in the guest's native language, reflect the staff's dedication to service. The warm welcome and personal touch provided by the staff lead to numerous positive mentions, often making a strong impression on visitors. In summary, the committed, friendly and supportive staff at Nero Office Hotel & City Café greatly contribute to the positive experiences of guests, ensuring a pleasant and memorable stay.
Wi-Fi
The Wi-Fi experience at Nero Office Hotel & City Café presents a mixed bag. On the positive side, the Wi-Fi is often described as good, excellent and stable, offering free access to guests. When it works well, the internet connection is very good, contributing to a convenient stay for business and casual internet use. However, there are several reports of issues, such as the Wi-Fi code not being provided upon check-in and guests having trouble connecting their devices. Some guests experienced poor signal strength, instability and limited speeds with occasional instances where the Wi-Fi wasn't functional at all. Despite these occasional setbacks, the hotel does offer Wi-Fi services, which many guests find satisfactory.
Parking
The parking facilities at Nero Office Hotel & City Café have received a commendable amount of positive feedback. Guests appreciate the well-organized and ample parking options available directly at the hotel. The presence of private parking is frequently cited as a significant advantage with many guests finding it convenient to park right in front of the hotel. Furthermore, the affordability of parking, priced at around 5 euros per day, is highlighted as a fair and reasonable cost.
The parking organization is praised for being straightforward and accessible with sufficient spaces accommodating most guests. On-site parking and the ability to charge electric cars add to the convenience, making it a favored choice for many visitors. Additionally, the hotel provides underground parking and secure bike storage, enhancing the feeling of safety for those bringing multiple types of vehicles.
However, a few reviews have pointed out that the parking can be tight at times with spaces becoming limited and even muddy during rains. The extra fee for parking, though generally considered affordable, was noted by some guests. Despite these minor issues, the overall sentiment remains positive, affirming that the hotel ensures a hassle-free parking experience for its guests.
Honeymoon
Nero Office Hotel & City Café emerges as a noteworthy destination for honeymooners, consistently praised for its romantic atmosphere and ideal location. The hotel offers a dedicated honeymoon package that includes stays in beautifully decorated, spacious suites, enhancing the overall romantic experience. The café within the hotel adds to the charm, providing delightful dining and drinking options. Guests have highlighted the comfortable and romantic setting, making it a favored choice for couples seeking a memorable honeymoon.
Luxury
The Nero Office Hotel & City Café offers a luxurious experience with a range of features that consistently impress guests. The rooms are frequently described as very luxurious with sleek and spacious designs that include well-equipped and well-decorated suites. Guests particularly praise the luxurious central air conditioning system and amenities that enhance the comfort of their stay.
Beds are noted for being particularly luxurious and the suites are often described as delightful and exceptional. Whether guests stay in a junior suite, a house-type accommodation or a standard luxury room, they can expect a high level of comfort and an overall feeling of extravagance.
The facilities throughout the hotel contribute to the luxury experience with rooms that are spacious, tidy and furnished to the highest standard. The diverse and delicious breakfast options, coupled with friendly staff, add to the charm of the hotel. While there is some room for improvement, guests generally find it offers good value for money considering the level of luxury provided.
For those seeking a stay that feels less like a business trip and more like a lavish retreat, the Nero Office Hotel & City Café delivers a very fancy and luxurious experience.
Romantic
Nero Office Hotel & City Café exudes a romantic atmosphere, making it a cherished destination for couples seeking a captivating getaway. Guests consistently highlight the hotel's enchanting and cozy ambiance, describing it as both charming and welcoming. The rooms themselves are noted for their romantic qualities, featuring spacious and modern designs that contribute to a luxurious experience. Set in a beautiful and central location, the hotel offers an idyllic setting for a romantic stay, whether for a special occasion like New Year's Eve, which includes unique touches such as fireworks or simply a pleasant escape. The enjoyment extends to the City Café, where delicious food and drinks further enhance the overall atmosphere. Despite occasional comments about storage difficulties in the rooms, the overwhelmingly positive feedback underscores the hotel's appeal as a romantic retreat.
No, Nero Office Hotel & City Café doesn't have any pool.
No, a spa isn't available at Nero Office Hotel & City Café.
No, Nero Office Hotel & City Café doesn't allow dogs.
Yes, parking facilities are available at Nero Office Hotel & City Café.
No, Nero Office Hotel & City Café doesn't have a gym.