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Summary of reviewsHoliday Inn Frankfurt Airport - Neu-Isenburg by IHG, has received commendable feedback, mainly focusing on its strategic location, quality breakfast, spacious rooms, cleanliness, helpful staff, convenient parking and comfortable beds. Conveniently situated near Frankfurt Airport, the hotel offers easy accessibility to major roads, making it an excellent choice for travelers, particularly those with vehicles or needing to stay close to transportation hubs. Its quiet industrial setting offers a tranquil environment, perfect for rest and relaxation.
Guests generally appreciate the breakfast, praising its variety and the quiet atmosphere conducive to starting the day pleasantly. Although some have noted the need for better replenishment and selection at times, the breakfast buffet remains a positive aspect for many.
The rooms are frequently highlighted for their spaciousness and cleanliness, suitable for families or groups. Comfortable beds, efficient air conditioning and well-maintained rooms contribute to a pleasant stay, despite occasional remarks about outdated decor or minor cleanliness lapses.
The hotel's cleanliness extends to both rooms and common areas with the majority of guests praising the tidy and organized environment. Although some guests have mentioned isolated cleanliness issues, these do not overshadow the generally positive reviews.
Staff at the hotel are consistently praised for their friendliness and helpfulness. From reception to breakfast services, the staff’s warm and welcoming nature, proficient English-speaking skills and dedication to excellent service significantly enhance the guest experience.
Parking facilities have mixed reviews. Free parking options around the hotel and in front of it are appreciated, while the underground garage, though convenient, is criticized for its tight space and high cost.
The beds receive numerous positive mentions with guests highlighting their comfort and the quality of pillows and blankets, leading to restful sleep. While some found the mattresses too soft and the double beds feeling like two joined singles, the overall consensus is that the beds are very comfortable.
For business travelers, the hotel's proximity to Frankfurt Airport and strategic location make it a favorable choice. It is well-suited for overnight stays, seminars and attending trade fairs, offering a quiet, conducive environment for business needs.
In summary, Holiday Inn Frankfurt Airport - Neu-Isenburg offers a comfortable, convenient stay with notable features such as spacious and clean rooms, friendly staff and good breakfast, making it an attractive option for travelers, especially those on business or arriving by car.
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