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Summary of reviewsThe Holiday Inn Express - Rocky Mount - Sports Center by IHG is highly regarded for its superb location, providing easy access to major highways, dining options, and shopping venues. It serves as an ideal base for travelers looking for convenience and accessibility. The hotel's efforts in maintaining a clean and modern environment are frequently appreciated, with guests noting the fresh aroma and well-maintained spaces. Rooms are praised for their spaciousness, comfort, and modern decor, with cozy beds and large bathrooms enhancing the stay.
Breakfast at the hotel receives positive feedback for its quality and variety, ensuring guests have a delightful start to their day. Though there are occasional issues with specific breakfast items, the overall impression remains favorable. The hotel staff consistently receives high marks for their friendliness and professionalism, fostering a welcoming atmosphere. Key staff members such as Lynette and Michelle are particularly noted for their warm interactions with guests.
For those traveling with pets, the hotel stands out as pet-friendly, offering designated rooms that remain clean and comfortable for all guests. With its strategic location, excellent service, and welcoming environment, the Holiday Inn Express - Rocky Mount - Sports Center by IHG presents a solid choice for a pleasant, hassle-free lodging experience. Show more
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Categories
Hotel for Honeymoon
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Small Hotel
3-Star Hotel
Hotel with Outdoor Pool
Room Types
Standard Queen Room with Two Queen BedsThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.
Standard King RoomThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room features a flat-screen TV with satellite channels, a wardrobe, a carpeted floor and heating. The unit offers 1 bed.
Other Room with two Beds - Non-SmokingThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room offers a flat-screen TV with satellite channels, a wardrobe, a carpeted floor and heating. The unit offers 2 beds.
King Room - Non-SmokingThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room features a flat-screen TV with satellite channels, a wardrobe, a carpeted floor and heating. The unit offers 1 bed.
Standard RoomThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room provides a wardrobe, a carpeted floor, heating and a flat-screen TV with satellite channels.
One-Bedroom Queen Suite with Two Queen BedsFeaturing free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite has carpeted floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 2 beds.
Standard Queen Room with Two Queen Beds - Communications AccessibleThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds.
Deluxe King Room - Disability Access - Accessible TubThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room provides a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.
Queen Room with Two Queen Beds - Hearing AccessibleThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The unit has 3 beds.
Standard Queen Room with Two Queen Beds - Communications Accessible/Pet FriendlyThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.
Standard King Room - Communications Mobility AccessibleThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The double room features a wardrobe, a carpeted floor, heating and a flat-screen TV with satellite channels. The unit offers 1 bed.
Guest Reviews
8.5
Very Good
Location
Nestled in the heart of Rocky Mount, the Holiday Inn Express - Sports Center by IHG stands out for its strategically convenient location, making it an ideal choice for travelers. Just off I-95, guests are delighted with effortless access to major transport routes, allowing for easy on-and-off travel. The hotel's proximity to a plethora of dining options and shopping venues makes it a great base for both short stops and extended stays. Visitors rave about the area being "in the middle of everything," providing plenty of options to explore without the need for driving once you arrive.
Aside from the excellent location, guests highlight the hotel's cleanliness and modern amenities, reflecting its well-maintained condition. Rooms offer a comfortable stay, boasting clean interiors and cozy beds, contributing to a pleasant overall experience. Outside the hustle and bustle, the area is noted to be relatively quiet, providing a peaceful retreat after a day of travel or activities. With ample parking available and friendly service from the staff, Holiday Inn Express effortlessly combines convenience, comfort, and accessibility, promising a hassle-free experience for anyone looking to rest and recharge while journeying through.
Breakfast
The breakfast experience at Holiday Inn Express - Rocky Mount - Sports Center by IHG receives a mostly positive response from guests, with many praising the quality and variety of the morning offerings. Guests frequently describe the breakfast as excellent, delicious, and even superb, with a good selection of items across the menu. The breakfast station is noted for being well-maintained and clean, ensuring a pleasant start to the day. Hot items are often commended for being tasty and there is an appreciation for healthy options available.
However, there are mixed opinions regarding certain aspects. Some guests mention that the breakfast did not meet their expectations or was not as warm as desired. Additionally, issues with the pancake machine and limited options in comparison to similar hotels are occasionally highlighted. Despite these drawbacks, the breakfast generally leaves a favorable impression with its variety and overall quality.
Rooms
The Holiday Inn Express Rocky Mount - Sports Center by IHG offers guests a delightful stay with clean, spacious, and comfortable rooms. Visitors often praise the modern decor and well-organized, airy layout that contribute to a pleasant atmosphere. Beds are consistently noted for their comfort, and the large bathrooms and walk-in showers add to the overall appeal. The friendly staff enhances the experience, ensuring guests feel welcome. The rooms come equipped with useful amenities, while the new and wide hallways contribute to the ease of access within the hotel. Though breakfast is basic, the overall value of the stay is frequently appreciated despite occasional mentions of pricing concerns and infrequent service hiccups, such as issues with TV remotes or late-night front desk availability.
Beds
At the Holiday Inn Express - Rocky Mount - Sports Center by IHG, guests frequently highlight their experiences with the beds, revealing a mixed but primarily positive sentiment. The majority of travelers commend the beds as being very comfortable, with some even describing them as exceptionally comfortable and amazing. Many mention enjoying a quiet night's sleep complemented by clean and comfy beds. However, there are instances where some guests found the beds too soft, hard, or borderline uncomfortable. A few also noted that the frames made noise when one person got in or out, which might disrupt a peaceful rest. Despite these few challenges, the overall impression is that the hotel offers a generally good sleep experience, especially valued by those seeking quick access due to its strategic location right off the highway.
Cleanliness
The Holiday Inn Express - Rocky Mount - Sports Center by IHG consistently impresses guests with its exceptional cleanliness and modern facilities. Visitors frequently highlight its fresh and tidy environment, noting the rooms are well-maintained and inviting. Guests appreciate the spaciousness and modernity of the spaces, with many mentioning the fresh and pleasant aroma in the rooms. The property is praised not only for its cleanliness but also for its convenient location, providing easy access to highways and nearby restaurants. The staff receives commendations for being friendly and efficient, enhancing the overall stay experience. Breakfast is also enjoyed for its quality and cleanliness of the dining area. Overall, the hotel is deemed a convenient and clean stopover, especially for those traveling along major routes. While overwhelmingly positive, an occasional mention of minor cleanliness issues suggests some room for improvement, but these instances appear to be exceptions rather than the norm.
Staff
The staff at Holiday Inn Express in Rocky Mount - Sports Center by IHG consistently receives commendations for their friendliness and professionalism. Guests highlight the welcoming nature of the front desk team, often describing them as accommodating and helpful. A notable mention goes to Lynette, who is praised for her familial approach to greeting guests. Similarly, Michelle stands out for her amiable demeanor at check-in.
Many guests appreciate the attentive service provided during their stay, from the efficient handling of room arrangements to ensure groups can stay together, to the exemplary care given to maintaining the breakfast stations. This level of attentiveness extends to overall guest interactions, where staff members are described as personable and polite. The commitment to customer service appears strong, with numerous mentions of great guest experiences attributed to the staff’s efforts.
However, there are occasional remarks suggesting room for improvement in friendliness and customer service, emphasizing variability in the guest experience. Despite this, the overwhelming sentiment is one of praise for the exceptional service and welcoming atmosphere cultivated by the hotel staff.
3 Star
The Holiday Inn Express - Rocky Mount - Sports Center by IHG tends to provide a reliable stay with some strong positives emphasized by guests. The hotel is well-maintained, reflecting attention to upkeep which is appreciated by visitors. Facilities meet expectations, offering a functional and satisfactory environment for guests. Moreover, customer service receives good marks, indicating that the staff is generally attentive and helpful. While it may not encompass the wide array of amenities typically associated with a three-star rating, the property fulfills basic needs effectively, making it a solid choice for a straightforward lodging experience.
Dog Friendly
Holiday Inn Express - Rocky Mount - Sports Center by IHG stands out for its welcoming approach to guests traveling with pets. The hotel is advertised as pet-friendly, attracting visitors who appreciate the inclusion of their furry family members. Guests have noticed not just the presence of pets, but the overall embrace of them, with many dogs visible among other guests. The first-floor rooms are designated for those traveling with pets, ensuring convenient access for dog owners. Importantly, these pet rooms maintain a high standard of cleanliness, demonstrating the hotel's commitment to comfort for all guests. The staff's friendliness adds to the positive experience, making it a suitable choice for those traveling with service animals or simply wanting to ensure their pets are accommodated during their stay.
Yes, Holiday Inn Express - Rocky Mount - Sports Center by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn Express - Rocky Mount - Sports Center by IHG.
Yes, Holiday Inn Express - Rocky Mount - Sports Center by IHG welcomes dogs.
No, parking facilities aren't available at Holiday Inn Express - Rocky Mount - Sports Center by IHG.
Yes, Holiday Inn Express - Rocky Mount - Sports Center by IHG has a gym.