SureStay Plus Hotel by Best Western Rocklin
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Summary of reviewsSureStay Plus Hotel by Best Western Rocklin impresses guests with its prime location near Interstate 80, offering easy access to nearby attractions and dining options. Despite its proximity to major roadways, the hotel maintains quiet, clean rooms that ensure restful nights. The combination of competitive pricing, modern ambiance, and valuable amenities such as a satisfying included breakfast makes it a preferred choice for both leisure travelers and visitors attending local events.
The breakfast offerings are a highlight for many guests, who praise the variety and quality, including warm eggs, sausage, and mini waffles. The clean and welcoming atmosphere, maintained by attentive staff, adds to the positive experience, although some guests suggest extending service hours for breakfast.
Rooms are well-received for their cleanliness and spaciousness, fitted with practical amenities like microwaves and mini-fridges, contributing to a comfortable stay. While some rooms display signs of being outdated, overall functionality and comfort are commendable.
Guests regularly express appreciation for the high level of cleanliness throughout the hotel, noting smoke-free rooms as a standout feature. Though there are occasional concerns regarding cleanliness in common areas, friendly and attentive staff enhance the experience, often highlighted for their helpfulness and courtesy.
The pool area provides an inviting and clean space for relaxation, though minor inconsistencies are sometimes noted. WiFi receives mixed reviews, with some guests experiencing connection issues, indicating room for improvement in this area.
The hotel's dog-friendly policy is appreciated, offering suitable accommodations for travelers with pets. SureStay Plus Hotel by Best Western Rocklin reliably caters to those seeking practicality, economy, and a comfortable stay experience in a strategic location, backed by commendable service and pet-friendly amenities.
Categories
The breakfast offerings are a highlight for many guests, who praise the variety and quality, including warm eggs, sausage, and mini waffles. The clean and welcoming atmosphere, maintained by attentive staff, adds to the positive experience, although some guests suggest extending service hours for breakfast.
Rooms are well-received for their cleanliness and spaciousness, fitted with practical amenities like microwaves and mini-fridges, contributing to a comfortable stay. While some rooms display signs of being outdated, overall functionality and comfort are commendable.
Guests regularly express appreciation for the high level of cleanliness throughout the hotel, noting smoke-free rooms as a standout feature. Though there are occasional concerns regarding cleanliness in common areas, friendly and attentive staff enhance the experience, often highlighted for their helpfulness and courtesy.
The pool area provides an inviting and clean space for relaxation, though minor inconsistencies are sometimes noted. WiFi receives mixed reviews, with some guests experiencing connection issues, indicating room for improvement in this area.
The hotel's dog-friendly policy is appreciated, offering suitable accommodations for travelers with pets. SureStay Plus Hotel by Best Western Rocklin reliably caters to those seeking practicality, economy, and a comfortable stay experience in a strategic location, backed by commendable service and pet-friendly amenities.
Accessible Hotel
This hotel is listed as an accessible property in Rocklin, offering features and services to support guests with accessibility requirements.
3-Star Hotel
This Rocklin hotel offers comfortable rooms and a range of amenities. It features a swimming pool, a fitness center, and complimentary breakfast. Its location is convenient for exploring the Rocklin area.
Hotel with Outdoor Pool
SureStay Plus hotels provide reliable outdoor pool facilities as part of their guest amenities.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Dog Friendly Hotel
Do you accept dogs in all rooms?
No, some rooms only:
No, some rooms only:
Is there an extra charge?
Yes, $ 20 per booking
Yes, $ 20 per booking
Should the dog owner notify you before checking in?
Yes, During the booking process
Show more...Yes, During the booking process
Hotel with Swimming Pool
Outdoor Pool
Location of the pool: Outdoor pool
Opening hours: 09:00 - 22:00
Around the pool, there are also available:
Show more... Towels
Sunbeds
Umbrellas
Business Hotel
Cheap Hotel
Guest Reviews
Situated conveniently just off the freeway, SureStay Plus Hotel by Best Western Rocklin enjoys a prime location that provides easy access to the highway and nearby attractions. Guests report finding the proximity to major roadways beneficial, with the hotel effortlessly positioned close to Interstate 80 for straightforward travel. This strategic placement facilitates access to various Rocklin amenities, making it suitable for both leisure travelers and those attending nearby schools or events.
The surrounding area is rich with dining opportunities. With a plethora of restaurants and fast-food options within walking distance, guests appreciate the convenience of having numerous culinary choices at their disposal. Despite its close proximity to the freeway, the hotel offers quiet, clean rooms that ensure a restful night's sleep, with some accommodations situated away from traffic noise.
Overall, visitors are impressed with the combination of location, competitive pricing, and valuable amenities such as the included breakfast. The staff is frequently mentioned for their friendliness and helpfulness, enhancing the experience for guests. The hotel manages to maintain a modern and clean ambiance, making it a suitable choice for those seeking comfort and practicality during their stay in Rocklin.
SureStay Plus Hotel by Best Western Rocklin consistently impresses guests with its breakfast offerings. Visitors are frequently delighted by the wide variety and quality of items available, making breakfast a highlight of their stay. Many have noted the delightfully warm and fresh options, including eggs, sausage, potatoes, and mini waffles. The presence of a well-stocked coffee station also earns commendation, providing a great start to the day.
Despite high praise, some guests suggest that the breakfast menu could benefit from more variety, especially for those staying multiple days. A few found the start time and duration for breakfast service to be less than ideal, with a wish for earlier and more extended hours. Nonetheless, the attentive staff consistently receive positive feedback for maintaining a clean and welcoming atmosphere, likened by some to a higher-end hotel experience.
The breakfast experience complements the hotel's clean and spacious accommodations, dog-friendly policy, and convenient location, making it a noteworthy choice for travelers in the Rocklin area. Whether patrons are savoring a leisurely morning meal or grabbing a quick bite before venturing out, the breakfast at SureStay Plus Hotel adds a pleasant start to any stay.
Visitors to the SureStay Plus Hotel by Best Western Rocklin consistently appreciated the cleanliness and spaciousness of the accommodations. Many guests found the rooms to be comfortably sized, offering a welcoming atmosphere with essential amenities such as microwaves, mini-fridges, coffee makers, and efficient air conditioning. The layout often included a wet bar, creating a functional space that was noted for its practicality. Guests appreciated details such as the comfortable beds and, in many instances, well-kept furnishings, contributing to a satisfactory stay.
Although some rooms were described as having an outdated appearance, the functionality and comfort appeared to outweigh this aspect for many visitors. The presence of two TVs and seating areas in some rooms provided convenience for relaxing downtime. Despite a few challenges with room readiness and occasional points of wear and tear, the overall impression of the rooms as clean, comfortable, and suitable for the price was a prevailing theme. The accessible location near the freeway added to the convenience, making it a practical choice for travelers passing through Rocklin.
At the SureStay Plus Hotel by Best Western Rocklin, guests have experienced a variety of impressions regarding the beds. Several travelers found the accommodations to be quite comfortable, describing some beds as one of the nicest they have slept on in a motel, and noting that both rooms and beds were clean. The comfort of these beds was complemented by cozy pillows, making for an enjoyable stay for some guests. However, not all experiences were favorable. A significant number of visitors reported that the beds felt uncomfortably hard, describing them as resembling hardwood floors, with other complaints about beds being broken or dipping in the middle. There were also mentions of thin linens and too-soft pillows lacking adequate support. The diversity of experiences suggests that while some guests found restful sleep, others encountered issues that detracted from their stay.
SureStay Plus Hotel by Best Western Rocklin offers an experience that mixes practicality with cleanliness, making it an appealing choice for travelers seeking comfort and convenience. The rooms are consistently noted for being clean and comfortable, providing a good place to rest after a day of travel. Guests appreciate the non-smoking environment and mention clean sheets and pillows as a standout feature. The hotel's location, right by the freeway, is another plus, ensuring easy access to nearby food options and a surprisingly good breakfast included in the room price. Many reviews highlight the friendly and attentive staff, contributing positively to the overall experience.
However, some areas of concern are noted, with mixed feedback about the state of the facilities. While many travelers find the property well-maintained and the lobby clean, others report issues with cleanliness in hallways and common areas, indicating that maintenance could be improved. Despite these concerns, for travelers looking for an affordable option that delivers on basic amenities and cleanliness, SureStay Plus Hotel remains a viable choice, especially for those prioritizing a comfortable sleep and pleasant breakfast experience.
Travelers visiting the SureStay Plus Hotel by Best Western Rocklin consistently praise the welcoming and attentive nature of the hotel's staff. Guests are often greeted by friendly front desk employees, who provide smooth and accommodating check-ins, sometimes even allowing early access to rooms. The staff's courteous demeanor is evident throughout the hotel, from the reception desk to housekeeping and maintenance, enhancing the overall experience.
Visitors highlight the staff's willingness to assist with any queries or needs, consistently describing them as very helpful, courteous, and approachable. Some staff members are particularly noted for their outstanding service. Names like Heather, Eric, Shelly, Andre, April, and Yemimah emerge as favorites among guests for their deep knowledge, enthusiasm, and readiness to go above and beyond in ensuring comfortable stays.
The hotel's ability to create a hospitable atmosphere extends to ensuring guests feel at home, with some staff members being singled out for resolving issues efficiently and offering compassionate service during challenging times. Despite occasional negative interactions, the overwhelming sentiment from guests underscores the positive role that the staff plays in making their stays enjoyable and stress-free.
In addition to the friendly service, the hotel presents clean and well-maintained rooms, complemented by a satisfying breakfast experience. Many guests appreciate the variety and quality of the food, further supported by the attentive breakfast service staff.
Overall, the staff at SureStay Plus Hotel by Best Western Rocklin significantly contributes to the comfortable and positive experiences shared by guests, making this location a recommended choice for travelers seeking hospitable and efficient service.
The WiFi at the SureStay Plus Hotel by Best Western Rocklin receives mixed feedback from guests. Several visitors report experiencing difficulties with the service, such as constant internet issues, interruptions, and non-functioning connections, particularly on the second floor. However, there are also positive notes about the hotel's WiFi, with some guests finding the signal to be good and the internet connection fast. Overall, while there are some positive aspects to the WiFi service, it seems that the reliability and consistency of the connection may be an area for improvement.
The pool at SureStay Plus Hotel by Best Western Rocklin generally leaves a positive impression on guests. Many comment on its inviting and well-maintained appearance, providing a clear and comfortable space for a refreshing swim. The pool area is noted to be a well-kept space, and guests appreciate its availability, contributing to their overall enjoyment of the stay. Additionally, the hotel offers a welcoming environment with added touches like cookies and water in the lobby, enhancing the overall guest experience. However, there have been minor inconsistencies, such as occasional closures and reports of the pool appearing yellowish green. Overall, its presence, alongside being dog-friendly, adds to the appeal of the hotel.
SureStay Plus Hotel by Best Western Rocklin offers a practical and budget-friendly choice for travelers seeking comfort and convenience without breaking the bank. The hotel delivers on its promise of good value, with a clean and well-maintained environment appreciated by guests. The friendly staff is often highlighted, contributing to a warm and welcoming atmosphere during short stays. The breakfast service receives positive remarks, providing a satisfying start to the day with hot options available.
While it's classified as a three-star hotel, some visitors mention expectations were met with average room and service quality typical for this category. Nonetheless, the centralized location and straightforward approach make it a solid option for those requiring simple lodging at an inexpensive rate. Guests generally express satisfaction with their experience, noting it's a reliable choice for repeat visits with no major issues. Overall, SureStay Plus Hotel presents a decent accommodation option suitable for those prioritizing functionality and economy.
SureStay Plus Hotel by Best Western Rocklin earns commendation for its dog-friendly amenities and services, making it an appealing choice for travelers with pets. Guests appreciate the convenience of being able to bring their well-behaved dogs along and mention the designated area available for their pets' needs. The hotel is praised for being a safe, comfortable, and non-smoking environment, with a convenient location that adds to its appeal. While there was an instance of pet-friendly rooms being sold out, the overall consensus highlights the hotel's pet-friendly nature, with guests noting that it accommodates dogs at a reasonable price. The availability of a good breakfast further complements the positive stay experience. Some suggest adjustments to the policy regarding service animals to make it more affordable, indicating an area for potential improvement.
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Location
The surrounding area is rich with dining opportunities. With a plethora of restaurants and fast-food options within walking distance, guests appreciate the convenience of having numerous culinary choices at their disposal. Despite its close proximity to the freeway, the hotel offers quiet, clean rooms that ensure a restful night's sleep, with some accommodations situated away from traffic noise.
Overall, visitors are impressed with the combination of location, competitive pricing, and valuable amenities such as the included breakfast. The staff is frequently mentioned for their friendliness and helpfulness, enhancing the experience for guests. The hotel manages to maintain a modern and clean ambiance, making it a suitable choice for those seeking comfort and practicality during their stay in Rocklin.
Breakfast
Despite high praise, some guests suggest that the breakfast menu could benefit from more variety, especially for those staying multiple days. A few found the start time and duration for breakfast service to be less than ideal, with a wish for earlier and more extended hours. Nonetheless, the attentive staff consistently receive positive feedback for maintaining a clean and welcoming atmosphere, likened by some to a higher-end hotel experience.
The breakfast experience complements the hotel's clean and spacious accommodations, dog-friendly policy, and convenient location, making it a noteworthy choice for travelers in the Rocklin area. Whether patrons are savoring a leisurely morning meal or grabbing a quick bite before venturing out, the breakfast at SureStay Plus Hotel adds a pleasant start to any stay.
Rooms
Although some rooms were described as having an outdated appearance, the functionality and comfort appeared to outweigh this aspect for many visitors. The presence of two TVs and seating areas in some rooms provided convenience for relaxing downtime. Despite a few challenges with room readiness and occasional points of wear and tear, the overall impression of the rooms as clean, comfortable, and suitable for the price was a prevailing theme. The accessible location near the freeway added to the convenience, making it a practical choice for travelers passing through Rocklin.
Beds
Cleanliness
However, some areas of concern are noted, with mixed feedback about the state of the facilities. While many travelers find the property well-maintained and the lobby clean, others report issues with cleanliness in hallways and common areas, indicating that maintenance could be improved. Despite these concerns, for travelers looking for an affordable option that delivers on basic amenities and cleanliness, SureStay Plus Hotel remains a viable choice, especially for those prioritizing a comfortable sleep and pleasant breakfast experience.
Staff
Visitors highlight the staff's willingness to assist with any queries or needs, consistently describing them as very helpful, courteous, and approachable. Some staff members are particularly noted for their outstanding service. Names like Heather, Eric, Shelly, Andre, April, and Yemimah emerge as favorites among guests for their deep knowledge, enthusiasm, and readiness to go above and beyond in ensuring comfortable stays.
The hotel's ability to create a hospitable atmosphere extends to ensuring guests feel at home, with some staff members being singled out for resolving issues efficiently and offering compassionate service during challenging times. Despite occasional negative interactions, the overwhelming sentiment from guests underscores the positive role that the staff plays in making their stays enjoyable and stress-free.
In addition to the friendly service, the hotel presents clean and well-maintained rooms, complemented by a satisfying breakfast experience. Many guests appreciate the variety and quality of the food, further supported by the attentive breakfast service staff.
Overall, the staff at SureStay Plus Hotel by Best Western Rocklin significantly contributes to the comfortable and positive experiences shared by guests, making this location a recommended choice for travelers seeking hospitable and efficient service.
Wi-Fi
Pool
3 Star
While it's classified as a three-star hotel, some visitors mention expectations were met with average room and service quality typical for this category. Nonetheless, the centralized location and straightforward approach make it a solid option for those requiring simple lodging at an inexpensive rate. Guests generally express satisfaction with their experience, noting it's a reliable choice for repeat visits with no major issues. Overall, SureStay Plus Hotel presents a decent accommodation option suitable for those prioritizing functionality and economy.
Dog Friendly
Yes, SureStay Plus Hotel by Best Western Rocklin has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at SureStay Plus Hotel by Best Western Rocklin.
Yes, SureStay Plus Hotel by Best Western Rocklin welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
No, parking facilities aren't available at SureStay Plus Hotel by Best Western Rocklin.
No, SureStay Plus Hotel by Best Western Rocklin doesn't have a gym.
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