Tropical Gateway Motor Inn

Rockhampton -23.39408000, 150.50566000 , 122 Gladstone Road (Show on Map)
6.9
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsTropical Gateway Motor Inn earns high praise for its convenient and accessible location, situated near shops, amenities and food outlets, making it a practical choice for travelers. Its proximity to the hospital and shopping areas is particularly advantageous, accommodating overnight stays during long drives, particularly for those traveling with pets. The easy access to the train station and main road enhances its appeal further.

The continental breakfast offered adds significant value to the stay with guests appreciating the simplicity and convenience of options like cereal and toast. The self-serve flexibility and the inclusion of breakfast as part of the accommodation package are deemed beneficial, particularly for those on the road. Positive remarks about the friendly and helpful staff contribute to a pleasant dining experience.

Rooms at Tropical Gateway Motor Inn generally meet expectations for cleanliness, comfort and value. Guests frequently highlight the cleanliness and modernized aspects of the rooms, praising the comfortable beds and spacious accommodations, especially for families and those with pets. While the property shows signs of aging and some rooms face noise issues from the main road, it overall provides adequate soundproofing and serves its purpose well for those passing through Rockhampton. Notably, the pet-friendly rooms maintain a fresh smell, enhancing the overall experience for pet owners.

However, cleanliness feedback is mixed. While many guests commend the fresh and tidy rooms with new bedding and linens, others point out areas needing improvement such as worn-out bathrooms, bugs and occasional maintenance issues in outside areas. Despite these concerns, efforts to maintain cleanliness are evident, though there's room for enhancement.

The standout feature of Tropical Gateway Motor Inn is its exceptional customer service. Guests often highlight the friendly and accommodating staff, who go out of their way to ensure a pleasant stay. The reception team is recognized for their genuine willingness to assist organizing after-hours check-ins and offering helpful local dining suggestions. Individual staff members, including the owner and a staff member named Graham, are frequently mentioned for their friendliness and helpful nature.

Beds receive generally positive feedback with many guests finding them very comfortable, contributing to a restful night's sleep. However, a few issues regarding beds on wheels and occasional discomfort are noted.

The motel's pet-friendly policies are a significant draw, providing a welcoming environment for travelers with dogs. Guests appreciate the ability to bring their pets along and the clean, well-maintained rooms ensure a comfortable stay for both guests and their furry companions. The friendly and flexible staff further enhance this experience with the added benefit of a complimentary breakfast solidifying its appeal.

Overall, Tropical Gateway Motor Inn positions itself as a practical, value-oriented choice for travelers, especially those with pets, looking for convenience, cleanliness and friendly service.
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Categories
3-Star Motel
Tropical Gateway Motor Inn is frequently praised for its customer service and comfortable rooms. Guests appreciate the value and convenient location.

Motel with Outdoor Pool
This motor inn provides an outdoor pool and a children's pool, along with sun loungers. Barbecue facilities are also available for guest use.

Dog Friendly Motel

Motel with Swimming Pool

  Outdoor Pool  


Cheap Motel

Room Types
Double Room This air-conditioned room is fitted with tea/coffee making facilities, a toaster, microwave, ironing equipment and a flat-screen TV. Please note there is no capacity for additional guests.

Single Room This air-conditioned room is fitted with tea/coffee making facilities, toaster, microwave, ironing equipment and a flat-screen TV. Please note there is no capacity for additional guests.

Twin Room This air-conditioned room is fitted with tea/coffee making facilities, a toaster, microwave, ironing equipment and a flat-screen TV.

Family Room This air-conditioned room is fitted with tea/coffee making facilities, toaster, microwave, ironing equipment and flat screen TV.

Two-Bedroom Suite his air-conditioned room is fitted with tea/coffee making facilities, a toaster, microwave, ironing equipment and flat screen TV.

Pet Friendly Double Room This air-conditioned room is fitted with tea/coffee making facilities, a toaster, microwave, ironing equipment and flat screen TV.

Superior Double or Twin Room This air-conditioned room is fitted with tea/coffee making facilities, a toaster, microwave, ironing equipment and flat screen TV.

Superior Family Room This air-conditioned room is fitted with tea/coffee making facilities, a toaster, microwave, ironing equipment and flat screen TV.

Family Suite Featuring a private entrance, this air-conditioned suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a hairdryer. This suite features a tea and coffee maker, a seating area, flat-screen TV, as well as chocolate for guests. The unit offers 5 beds.

Deluxe Twin Room The twin room features air conditioning, a private entrance, as well as a private bathroom boasting a walk-in shower and a hairdryer. This twin room has a tea and coffee maker, a seating area, flat-screen TV, as well as chocolate for guests. The unit has 2 beds.

Deluxe Family Room The family room features air conditioning, a private entrance, as well as a private bathroom boasting a walk-in shower and a hairdryer. This family room has a tea and coffee maker, a seating area, flat-screen TV, as well as chocolate for guests. The unit has 3 beds.

Deluxe King Room The double room features air conditioning, a private entrance, as well as a private bathroom boasting a walk-in shower and a hairdryer. In the well-equipped kitchenette, guests will find a refrigerator, kitchenware, a microwave and a toaster. This double room has a tea and coffee maker, a seating area, flat-screen TV, as well as chocolate for guests. The unit has 1 bed.

Economy Twin Room This twin room features air conditioning, an electric kettle and a flat-screen TV. The unit offers 2 beds.

Deluxe Family Suite This family room features air conditioning, an electric kettle and a flat-screen TV. The unit offers 3 beds.

Guest Reviews
6.9
Rated
Location
Tropical Gateway Motor Inn boasts a variety of positive attributes regarding its location. Guests consistently highlight the convenience of being close to shops, amenities and food outlets, making it ideal for travelers in need of quick and easy stops. The motel's proximity to the hospital and shopping areas is frequently mentioned as advantageous, catering well to those on longer drives and requiring an overnight pet-friendly stay. The central location offers easy access to the train station and the main road, making it straightforward to find and convenient for navigating the town. Overall, its fantastic and excellent location, combined with dog-friendly facilities, positions it as a practical choice for visitors needing accessibility and convenience.

Breakfast
Tropical Gateway Motor Inn offers a breakfast experience that has won over many of its guests. The breakfast, primarily a continental spread, is highlighted as a convenient and pleasant start to the day with options like cereal and toast. Guests find the simplicity of the breakfast sufficient and appreciate the convenience of consuming it in their own rooms. The inclusion of breakfast as part of the stay is seen as a considerable plus, especially for those on the road, adding to the overall value of the accommodation.

Guests particularly enjoy the self-serve aspect with breakfast items such as cereal, bread for toasting and condiments, which can be collected from the reception. This flexibility is noted as convenient and a welcoming touch, making the morning routine easy and hassle-free. Many reviews also note the friendly and helpful staff, enhancing the breakfast experience.

Overall, the breakfast at Tropical Gateway Motor Inn, though simple, leaves guests feeling satisfied and ready for their day, whether they are traveling for business or pleasure.

Rooms
Tropical Gateway Motor Inn offers rooms that seem to meet the needs of travelers seeking cleanliness, comfort and value. Guest feedback consistently highlights the cleanliness and presentability of the rooms with many noting comfortable beds and modernised facilities. Some rooms are newly renovated, adding a fresh and clean feel. The spaciousness of certain rooms is also appreciated, especially by families and those traveling with pets. Soundproofing appears to be adequate for most guests, though some have pointed out noise issues in rooms facing the main road.

The staff is described as friendly, which adds to the pleasant experience. Despite overall positive reviews about room cleanliness, some guests noted issues with cleanliness in outside areas and occasional maintenance needs. Instances of rooms smelling like cigarette smoke and the presence of bugs were mentioned as detracting factors.

While the property itself shows signs of being run down and in need of repairs and sprucing up, it continues to serve its purpose well for those passing through Rockhampton. Overall, Tropical Gateway Motor Inn is recognized for providing good value with its clean, comfortable and pet-friendly accommodations.

Beds
The general consensus from the guest reviews of Tropical Gateway Motor Inn indicates that the beds are generally comfortable. Many guests appreciated the very comfy beds and pillows, which contributed to a good night's sleep. Several reviewers highlighted that the beds were the most comfortable they had ever experienced, noting the softness and coziness of the mattresses. The sentiment was echoed by remarks about the beds being extremely comfortable and ideal after a long day of driving.

However, there were some negative comments worth noting. A few guests experienced issues with beds on wheels that tended to roll around, which could be bothersome. Some found the beds to be either dirty ordinary or not good and there were a couple of remarks about the mattresses being uncomfortable.

Overall, while the majority of the reviews were positive, there were a few instances where guests felt that the beds did not meet their expectations.

Cleanliness
Tropical Gateway Motor Inn receives mixed feedback regarding its cleanliness. On the positive side, many guests appreciated the cleanliness and comfort of the rooms, labeling them as clean, tidy and even spotless. The presence of new bedding and clean towels/linen contributed to a fresh atmosphere and the modernized aspects of some rooms were well-received. Additionally, the pet-friendly rooms managed to maintain a fresh smell, which many found commendable.

However, there were notable areas that fell short of expectations. Some reviews highlighted the worn-out and stark condition of the bathrooms and mentioned issues such as cracked and lifting floors. A significant number of guests reported insects and bugs inside the rooms, which detracted from their overall experience. Complaints were also made about dirty bedsheets, food crumbs on bedside tables and a general sense of the property being outdated and in need of an upgrade. The inconsistency in cleanliness left some guests unsatisfied, indicating that while there are efforts towards maintaining cleanliness, there is room for improvement.

Staff
Tropical Gateway Motor Inn consistently receives praise for its exceptional customer service, characterized by friendly and accommodating staff. Guests frequently note the staff's genuine willingness to assist, often going out of their way to ensure a pleasant stay, including organizing after-hours check-ins and offering helpful suggestions for dining options. The reception team, described as lovely and welcoming, makes a remarkable effort to cater to guests' needs, such as relocating them to more convenient rooms when necessary. Reviews highlight individual staff members, like the owner and a staff member named Graham, for their friendliness and helpful nature. The motel's commitment to maintaining a clean and comfortable environment, coupled with the extra touch of a complimentary breakfast, contributes to a superb guest experience. Overall, the excellent service enhances the motel's appeal, making it a favorable choice for many travelers.

Dog Friendly
Tropical Gateway Motor Inn stands out as a prime choice for pet owners traveling in Queensland. Renowned for its pet-friendly policies, it offers a welcoming environment where dogs are allowed to stay with their owners. Guests consistently highlight the convenience of being able to bring their pets along, making it ideal for overnight stops during long-distance drives.

The motel is not only pet-friendly but also clean and well-maintained, ensuring a comfortable stay for both guests and their furry companions. Many visitors appreciated its great value and excellent location, which is easy to find and provides convenient access to local attractions.

The staff at Tropical Gateway Motor Inn are noted for their friendliness and flexibility, further enhancing the overall experience. A complimentary breakfast adds to the appeal, making it a great option for travelers seeking accommodation that caters to pet owners.

Overall, the facility's ability to accept pets, combined with clean rooms and a welcoming atmosphere, makes it one of the best pet-friendly motels in Queensland.


Yes, Tropical Gateway Motor Inn has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Tropical Gateway Motor Inn.

Yes, Tropical Gateway Motor Inn welcomes dogs.

No, parking facilities aren't available at Tropical Gateway Motor Inn.

No, Tropical Gateway Motor Inn doesn't have a gym.

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