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Summary of reviewsRockhampton Backpackers consistently receives praise for its tranquil setting and strategic location, showcasing a balance between central convenience and a peaceful retreat. Positioned down a quiet side street, the hostel is just a short walk from the town center, adding to its appeal for guests seeking both accessibility and a restful atmosphere. Affordability is another standout feature with many guests finding it reasonably priced compared to other local accommodations.
The rooms are often described as tidy, spacious and comfortable, contributing to a pleasant experience. The private cabins, in particular, are noted for their basic yet cozy setup, along with outdoor seating areas that enhance the overall stay. Cleanliness is generally well-regarded in the bathrooms and women's facilities, although some communal areas and the kitchen require better maintenance. Issues such as old kitchen furniture and messy grounds have been pointed out, detracting slightly from an otherwise clean environment.
Service is a significant highlight at Rockhampton Backpackers with the staff repeatedly commended for their friendliness and helpfulness. The check-in process is smooth and the manager and owner are frequently mentioned as kind and accommodating. The presence of the owner's dog adds a charming personal touch to the guest experience.
However, reviews of the free WiFi are mixed with it performing well on the terrace but often falling short in terms of connectivity and signal strength throughout the hostel. Beds receive mostly positive feedback for their comfort, although some guests note minor issues such as squeakiness or thin mattresses and pillows.
Overall, the hostel stands out for its value for money, calm ambiance and exemplary service, offering a comfortable and pleasant stay for travelers, despite minor areas needing improvement. Show more
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Categories
Hostel with Swimming Pool
Outdoor Pool
Hostel with Parking
Cheap Hostel
Hostel for Adults Only
Small Hostel
Hostel with Outdoor Pool
Room Types
Double Room with Private BathroomThis double room is air-conditioned and has a private bathroom, an electric kettle and a patio. The unit has 1 bed.
Twin Room with Private BathroomThis twin room is air-conditioned and features a private bathroom, an electric kettle and a patio. The unit offers 2 beds.
Bed in 6-Bed Female Dormitory RoomThis bed in dormitory has air conditioning.
6-Bed Male Dormitory RoomThe dormitory room provides air conditioning, as well as a shared bathroom featuring a shower. The unit offers 2 beds.
Bed in 8-Bed Mixed Dormitory RoomThis bed in dormitory has air conditioning.
Basic Triple Room with Shared BathroomThe triple room provides air conditioning, as well as a shared bathroom featuring a shower. The unit offers 3 beds.
Economy Quadruple Room with Shared BathroomThe quadruple room provides air conditioning, as well as a shared bathroom featuring a shower. The unit offers 4 beds.
Budget Triple RoomThis triple room is air-conditioned and has a private bathroom, an electric kettle and a patio. The unit has 3 beds.
Guest Reviews
6.9
Rated
Location
Nestled in a tranquil and quiet area, Rockhampton Backpackers offers a retreat from the usual hustle and bustle. Various reviews praise its central location, noting that it's situated conveniently close to the town center while maintaining a calm ambiance. Affordability is a significant highlight with guests finding the price reasonable compared to other local accommodations. Positioned down a side street, it is free from the noise of traffic, enhancing the peaceful atmosphere.
The rooms are described as tidy and comfortable with friendly and helpful staff contributing to a pleasant stay. For coffee enthusiasts, there's the added perk of having a Zarraffas Coffee outlet just across the road and the main town area is only a short walk away, making daily excursions easy to manage. The clean environment and polite ownership further add to the hostel's appeal.
However, some visitors noted the downsides, such as the area feeling isolated and somewhat unsafe, particularly at night. It is a bit of a trek to the central city areas, which can be a concern for those carrying heavy backpacks. A few reviews mentioned that the hostel seemed a little deserted and under-maintained in certain aspects. Despite these points, the overriding sentiment highlights the hostel's strategic location, calm setting and value for money.
Rooms
Rockhampton Backpackers offers a pleasant experience with rooms that often exceed expectations. The hostel features spacious accommodations with rooms spread out to provide a sense of privacy and tranquility. Guests have noted the clean and quiet environment, highlighting the comfortable and tidy conditions. The private cabins are particularly appreciated for their basic yet spacious setup, allowing for a cozy stay. They offer outdoor seating areas, adding to the enjoyable experience. Additionally, the hostel boasts a good-sized kitchen and dining area, further enhancing the overall convenience and comfort of the stay.
Beds
Rockhampton Backpackers offers beds that many guests have found to be comfortable, despite occasional mentions of squeakiness in the bunk beds. The general consensus points to the beds being a good choice for a restful night, although some guests noted that the mattresses and pillows could be quite thin. A few reviews mentioned the beds feeling a bit hard and uncomfortable with one guest highlighting the challenge of fitting on a double bed as a taller individual. Overall, comfort seems achievable for most visitors at this hostel.
Cleanliness
Rockhampton Backpackers presents a mixed picture when it comes to cleanliness. On the positive side, the bathrooms and women's facilities are generally maintained well with many noting their cleanliness. The spacious cabins and tidy rooms with comfortable beds add to the appeal, as do the well-kept hostel facilities. However, the common areas and kitchen receive criticism for being dirty and poorly maintained. Reports highlight issues such as old and broken kitchen furniture, moldy and sticky fridges and an overall unkempt appearance. Some guests also mention the presence of bugs and messy grounds. While the hostel offers some areas of cleanliness, especially in the bathrooms and private rooms, the communal spaces leave room for improvement.
Staff
Rockhampton Backpackers has garnered ample praise for its outstanding staff, which consistently stand out for their friendliness and helpfulness. Upon arrival, guests are welcomed by a polite and accommodating team with check-in processes described as easy and smooth. The manager is highlighted as both cool and kind, setting a positive tone for visitors' stays.
Reviews specifically note the owner of the establishment, frequently described as lovely, accommodating and very helpful, contributing significantly to the warm atmosphere of the hostel. Guests also mention the delightful company of her dog, adding a personal touch to the guest experience.
The staff and the management have earned commendations for being down-to-earth and approachable, making guests feel comfortable and at ease. Cleanliness also stands out alongside the friendly service, creating an enjoyable and pleasant stay for all who visit.
Wi-Fi
Rockhampton Backpackers receives mixed feedback regarding its WiFi services. Guests often describe the WiFi as good, particularly when accessed from the terrace. However, there are recurring issues with connectivity and signal strength with some guests noting that the WiFi didn't work consistently or was too weak to be useful. This has affected some visitors' ability to complete their work or watch videos, leading to several instances of dissatisfaction. Despite these challenges, there are still instances where the WiFi is appreciated for its adequacy.
Yes, Rockhampton Backpackers has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Rockhampton Backpackers.
No, Rockhampton Backpackers doesn't allow dogs.
Yes, parking facilities are available at Rockhampton Backpackers.