Info
Summary of reviewsSurfside Resort is lauded for its prime beachside location at Rockaway Beach, delivering stunning ocean views and easy access to sandy shores. The resort sits centrally, offering convenience for day trips to nearby attractions while maintaining a peaceful and picturesque setting. Guests enjoy clean and functional rooms, some with balconies and practical amenities like kitchenettes, enhancing the overall experience. The friendly and helpful staff is frequently commended.
The breakfast experience garners mixed reviews due to inconsistencies and communication issues, though some guests appreciated the convenience of grab-and-go options. Rooms are praised for their spaciousness, cleanliness and well-equipped kitchenettes, making them ideal for families. Though slightly dated, they are generally cozy with some offering oceanfront views. Negative points include occasional maintenance issues, musty smells and the absence of air conditioning in some units.
Cleanliness is a strong point with many guests highlighting the tidy environment, well-maintained grounds and spotless rooms. Isolated complaints point to areas needing improvement, such as dirty dishes and forgotten housekeeping tasks.
The staff is often described as friendly and efficient, contributing positively to guests' stays, though a few reviews mention less favorable experiences. The resort's Wi-Fi service is a common point of dissatisfaction due to frequent interruptions and slow speeds.
The heated indoor pool is a celebrated feature, appreciated for its cleanliness and family-friendly atmosphere. The beach access is another major highlight, offering beautiful, wide and clean sandy stretches perfect for relaxation and activities.
Parking is generally found to be convenient and accessible with ample space for trailers, although some guests noted minor issues with noise and tight spaces. The resort is highly regarded as a family-friendly destination with spacious suites, a welcoming atmosphere and a prime beach location that make it ideal for family vacations.
Finally, the beds receive mixed feedback. While some find them comfortable, others report issues with hardness, lumpiness and outdated mattresses, suggesting the need for updating.
Overall, Surfside Resort is seen as a great value for families and beach lovers, offering a relaxing coastal retreat with many positive aspects and a few areas for improvement.
Show moreRead review summaries for all categories
Categories
