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Summary of reviewsHomewood Suites by Hilton Rochester/Greece, NY, is widely appreciated by guests for its strategic and convenient location, making it an ideal choice for both leisure and event-bound travelers. Conveniently close to the airport and a variety of dining options, including a nearby Starbucks, the hotel serves as an excellent base for exploring local attractions and attending nearby events. Additionally, the short drive to the lake offers guests a chance to enjoy a scenic outing.
The breakfast experience at the hotel is frequently highlighted as a standout feature, with guests praising the variety, taste, and freshness of the offerings. The buffet includes both hot and cold items and delights families with its popular waffle station and robust coffee, further enhancing the welcoming environment.
The rooms at Homewood Suites are noted for their apartment-like spaciousness and cleanliness, appealing to visitors seeking modern accommodations suitable for extended stays. Guests appreciate the well-thought-out layout and convenience of in-room kitchen facilities. Staff members are often mentioned for their professionalism and helpfulness, ensuring a pleasant atmosphere throughout the hotel.
Cleanliness is a hallmark of the property, with guests consistently lauding the spotless and inviting nature of both the rooms and common areas, including the lobby and pool. The pool area, in particular, is praised for its cleanliness and inviting atmosphere, offering a warm and enjoyable experience for families. The occasional issues with pool maintenance are swiftly addressed by the attentive staff.
The staff's friendliness and dedication to exceptional service significantly enhance the overall guest experience. The front desk team, in particular, is commended for their superb hospitality and attentiveness, ensuring guests feel welcomed and cared for during their stay.
Overall, Homewood Suites by Hilton Rochester/Greece, NY, combines cleanliness, convenient amenities, a favourable location, and outstanding staff service to create a commendable guest experience, making it a popular choice for travelers visiting Rochester. Show more
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Categories
Dog Friendly Hotel
This hotel welcomes both dogs and cats, providing a comfortable environment for pets and their owners. The spacious suites offer separate living areas, allowing pets to relax without feeling confined. The hotel's pet-friendly amenities and services ensure a pleasant stay for all guests.
Business Hotel
Homewood Suites by Hilton Rochester/Greece provides suitable accommodations for business travel. The hotel offers amenities to support a productive work environment. It is designed for extended stays and business needs.
Accessible Hotel
This hotel explicitly offers Mobility Hearing Accessible Suites and Studios equipped with Roll-In Showers, catering to guests with both mobility and hearing accessibility needs.
3-Star Hotel
This hotel offers suite-style accommodations with fully equipped kitchens, making it ideal for extended stays. Guests appreciate the extra space and amenities like free breakfast and evening socials.
Hotel with Indoor Pool
The indoor pool at this hotel is frequently highlighted by guests for being warm and clean, providing a comfortable and inviting environment for swimming and leisure.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Gym
Hotel with Heated Pool
Room Types
King Studio Suite - Non-SmokingThe well-equipped kitchen has a stovetop, a refrigerator, a dishwasher and a microwave. This studio is air-conditioned and features a seating area with a flat-screen TV, a tea and coffee maker and heating. The unit has 1 bed.
One-Bedroom Queen Suite with Two Queen Beds - Non-SmokingSuite features separate sleeping and living areas.
One-Bedroom King Suite - Non-SmokingSuite features separate sleeping and living areas.
King Studio with Roll-In Shower - Mobility and Hearing Access/Non-SmokingThe studio features air conditioning. The unit has 1 bed.
Queen Room with Two Queen Beds - Disability AccessThe family room offers air conditioning. The unit offers 2 beds.
Guest Reviews
8.5
Very Good
Location
Situated in an ideal spot, Homewood Suites by Hilton Rochester/Greece, NY offers convenience for both leisure and event-bound travelers. The hotel's proximity to the airport ensures a smooth arrival or departure for guests. Being close to a variety of dining options and just a short walk to Starbucks, it caters well to those looking to explore local eateries. The location also proves advantageous for guests attending nearby events, such as weddings. Additionally, it's only a brief drive to the lake, making it easy to enjoy a scenic escape. The property's bright, clean, and modern appearance, combined with spacious suites, complement its strategic positioning, allowing easy access to numerous destinations within 15 minutes.
Breakfast
At Homewood Suites by Hilton Rochester/Greece, NY, breakfast emerges as a highlight for guests, garnering praise for its taste and variety. The majority of reviews commend the meal as excellent, with many labeling it as amazing and wonderful. A good variety of hot and cold options are available, catering to different palates and preferences. Guests appreciate the consistently refreshed buffet offerings, including waffles favored by families, paired with robust coffee that leaves a lasting impression. While there are comments noting the absence of espresso and certain fruits, the included breakfast is mostly perceived as satisfying. Despite a few individual reservations, the overall consensus underscores a positive breakfast experience that contributes to the welcoming atmosphere of the hotel.
Rooms
Travelers exploring Rochester, NY, and seeking accommodations will find that Homewood Suites by Hilton Rochester/Greece offers spacious and notably clean rooms, often compared to apartments due to their generous size and well-thought-out layout. Guests frequently praise the modern and presentable nature of these suites, highlighting their suitability for extended stays. The rooms are equipped with a small kitchen area, providing convenience for longer visits and contributing to their comfortable ambiance.
Many reviews commend the comfort and size of the rooms, describing them as very clean, with professional and helpful staff ensuring a pleasant experience. Despite a few isolated issues such as coffee machines leaking or drafty cold air, the overall impression remains positive. The facilities maintain high cleanliness standards, further enhancing the guests' comfort.
While some bathrooms encountered cleanliness issues, the majority of rooms receive approval for their spaciousness and the cohesive layout, making them an excellent choice for travelers prioritizing space and modern amenities in their accommodations.
Cleanliness
The Homewood Suites by Hilton Rochester/Greece, NY, has garnered high praise for its impeccable cleanliness and inviting atmosphere. Guests consistently describe the hotel as very clean and presentable, with rooms that are spotless and relaxing. The pool area, often a neglected zone in many hotels, is noted to be sparkling and inviting, maintaining the same high standards of cleanliness as the rest of the property. Despite some areas being under construction, the facilities remain clean and well-kept, demonstrating a commendable effort by the maintenance staff.
Visitors appreciate not only the clean, spacious rooms but also mention the lobby's aesthetic appeal and cleanliness. The breakfast offerings add to the positive experience, described as good, further enhancing the stay. The staff plays an integral role in the hotel's favorable reviews, regularly being recognized for their professional, friendly, and helpful demeanor. Their commitment to providing an exceptional service experience is evident through interactions across all areas of the hotel, including the pool and dining areas. Overall, the combination of cleanliness and exceptional staff service makes for a commendable stay at this property.
Staff
The Homewood Suites by Hilton Rochester/Greece, NY is distinguished by its exceptional staff, which contributes significantly to the overall guest experience. Visitors consistently highlight the friendliness and helpfulness of the hotel's personnel. The team receives repeated praise for its accommodating nature, ensuring each guest feels welcomed upon arrival. Specifically, the front desk staff is frequently commended for their superb hospitality. Whether providing assistance upon check-in or addressing needs during the stay, the staff's willingness to go above and beyond is evident. The hotel's commitment to service is reflected in numerous satisfied guests who appreciate the courteous and polite interactions they have throughout their visit. This dedication to friendliness, combined with the clean facilities, makes for a memorable stay at this Rochester location.
Pool
The pool at Homewood Suites by Hilton Rochester/Greece, NY, receives positive attention for its inviting atmosphere and cleanliness. Many guests appreciate the warmth of the water, enhancing the comfort of their swimming experience. The setup of the pool is regarded as convenient and well-maintained, contributing to a pleasant ambience that is complemented by the adjacent gym facilities. Families find particular enjoyment in the pool, as it offers a fun and engaging environment for children. However, occasional issues with the balance of pool chemicals have been noted, but hotel staff are prompt in addressing and rectifying any concerns to maintain a satisfying experience for their guests. Despite instances of lively play and noise from younger children, the pool remains a well-liked feature of the hotel.
Yes, Homewood Suites by Hilton Rochester/Greece, NY has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Homewood Suites by Hilton Rochester/Greece, NY.
Yes, Homewood Suites by Hilton Rochester/Greece, NY welcomes dogs.
No, parking facilities aren't available at Homewood Suites by Hilton Rochester/Greece, NY.
Yes, Homewood Suites by Hilton Rochester/Greece, NY has a gym.