Spark by Hilton Rochester South
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Summary of reviewsSpark by Hilton Rochester South is highly regarded by guests for its strategic location, stellar staff, and clean accommodations. Situated conveniently near Mario Hospital and Clinic, the hotel offers easy access and ample parking, making it an ideal spot for medical visitors. Its proximity to natural surroundings and a walking trail provides a refreshing retreat, while the clean and comfortable rooms are surprisingly affordable, despite a lack of nearby amenities and attractions within walking distance.
The rooms, newly remodeled with a charming blue color scheme, are spacious, clean, and equipped with modern conveniences like room-darkening curtains and comfortable beds, offering a restful and relaxing stay. Guests are welcomed by a consistently clean and fresh environment throughout the hotel, from the lobby to individual rooms, although there are occasional minor lapses in housekeeping.
The exceptional staff at Spark by Hilton Rochester South significantly enhances guests' experiences. Known for their warmth and friendliness, the staff makes visitors feel valued and at home. The professionalism and helpfulness of the team, particularly at the front desk, are frequently commended, contributing to a positive first impression and overall enjoyable stay.
While the complimentary breakfast offers a range of options such as bagels, toast, and waffles, some guests find the variety limited and cleanliness in the serving area lacking. Despite occasional inconsistencies in cleanliness and concerns regarding breakfast options and billing practices, the hotel's commitment to hospitality and cleanliness ensures a generally positive experience for its guests.
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The rooms, newly remodeled with a charming blue color scheme, are spacious, clean, and equipped with modern conveniences like room-darkening curtains and comfortable beds, offering a restful and relaxing stay. Guests are welcomed by a consistently clean and fresh environment throughout the hotel, from the lobby to individual rooms, although there are occasional minor lapses in housekeeping.
The exceptional staff at Spark by Hilton Rochester South significantly enhances guests' experiences. Known for their warmth and friendliness, the staff makes visitors feel valued and at home. The professionalism and helpfulness of the team, particularly at the front desk, are frequently commended, contributing to a positive first impression and overall enjoyable stay.
While the complimentary breakfast offers a range of options such as bagels, toast, and waffles, some guests find the variety limited and cleanliness in the serving area lacking. Despite occasional inconsistencies in cleanliness and concerns regarding breakfast options and billing practices, the hotel's commitment to hospitality and cleanliness ensures a generally positive experience for its guests.
Dog Friendly Hotel
This hotel accommodates pets up to 100 lbs, with all pet-friendly rooms located on the ground floor for easy access. It features a grassy area with a waste station for pet relief.
Hotel with Parking
This hotel provides parking for its guests. The location in Rochester South is an added benefit.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Gym
3-Star Hotel
Hotel with Indoor Pool
Guest Reviews
Spark by Hilton Rochester South is strategically positioned for those seeking both convenience and comfort. The location is frequently praised for its easy accessibility and ample parking options. Guests appreciate its proximity to key medical facilities like Mario Hospital and Clinic, making it ideal for those visiting these places. The hotel is situated in a pleasant area with beautiful natural surroundings nearby, including a nice walking trail, which provides a refreshing escape close to the city center. The rooms meet high standards of cleanliness and comfort, which guests find surprisingly affordable given their quality. However, it's noted that amenities and attractions are not within immediate walking distance from the hotel. Overall, its favorable location, especially for medical visits, and clean, reasonably-priced accommodations make it a reliable choice for travelers.
The breakfast experience at Spark by Hilton Rochester South receives mixed reactions from its guests. Visitors can expect a continental breakfast setup that typically includes options such as bagels, toast, waffles, fruit, and breakfast bars, accompanied by beverages like juice and coffee. Some guests regard the complimentary breakfast favorably, highlighting the availability of hot breakfast items. However, others point out the limited variety, mentioning the absence of staples like eggs, bacon, sausage, and yogurt. Although the breakfast setup is noted to be decent, concerns are raised about cleanliness in the serving area, with descriptions of overflowing garbage cans and general messiness. For those with dietary restrictions, options can be somewhat scarce, particularly regarding gluten-free choices.
Spark by Hilton Rochester South offers guests an inviting and comfortable experience with its newly remodeled rooms. The moment guests step into their accommodations, they're greeted by a pleasing aesthetic, with a standout blue color scheme that contributes to a welcoming atmosphere. The rooms are praised for their spaciousness, providing ample storage and a well-designed counter area that serves as a perfect spot for work or preparation.
Cleanliness is a consistent hallmark across the guest reviews, with mention of the entire facility, from the lobby to the individual rooms, maintaining a fresh and new appearance. Complementing the clean environment, the rooms are noted to have a pleasant smell.
Comfort is further enhanced with room-darkening curtains, ensuring a restful night's sleep on the comfortable beds. Although minimalistic in style, the accommodations meet all essential needs, making for a thoroughly relaxing stay. However, there is a minor lapse in housekeeping with an isolated incident of a used towel left behind in the bathroom, but it doesn’t detract significantly from the overall positive experience.
Spark by Hilton Rochester South generally impresses guests with its focus on cleanliness and hospitality. Many visitors find the hotel well-maintained and the rooms particularly tidy, with a pleasing ambiance throughout. The fresh and pleasant scent in both the lobby and guest rooms adds to the welcoming environment. Guests appreciate the quiet and modern setting, and often mention the convenience of easy access and parking combined with the hotel’s cleanliness. The staff receives praise for their friendly and personable service, making guests feel more like friends than just patrons.
However, it's important to note some inconsistencies reported by guests regarding certain cleanliness issues. Occasional complaints include dirty bathrooms, stained linens, and unaddressed areas of filth such as the outside premises and breakfast room. Additionally, some guests mention dissatisfaction with billing practices and limited breakfast options.
Overall, while the hotel extends a warm welcome with its cleanliness and service, there appear to be areas in need of improvement to ensure a consistently positive experience for all guests.
Spark by Hilton Rochester South boasts an exceptional team that consistently leaves guests feeling welcomed and valued. Visitors frequently praise the staff for their remarkable friendliness and helpfulness, creating an inviting atmosphere throughout the hotel. The team is recognized for treating guests like friends, ensuring a personable and warm experience from check-in to check-out. Guests highlight the exceptional professionalism and knowledge of employees, noting that the manager stands out as one of the best they have encountered in the industry. The front desk personnel, including Alex, are specifically commended for their politeness, sweetness, and helpfulness, making the initial interaction with the hotel smooth and efficient. The hotel's commitment to maintaining clean and tidy public areas, including the front area and kitchen/food space, further contributes to the positive impression of the establishment. Overall, the hotel's staff is a significant contributor to the positive experiences guests enjoy during their stay.
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Breakfast
Rooms
Cleanliness is a consistent hallmark across the guest reviews, with mention of the entire facility, from the lobby to the individual rooms, maintaining a fresh and new appearance. Complementing the clean environment, the rooms are noted to have a pleasant smell.
Comfort is further enhanced with room-darkening curtains, ensuring a restful night's sleep on the comfortable beds. Although minimalistic in style, the accommodations meet all essential needs, making for a thoroughly relaxing stay. However, there is a minor lapse in housekeeping with an isolated incident of a used towel left behind in the bathroom, but it doesn’t detract significantly from the overall positive experience.
Cleanliness
However, it's important to note some inconsistencies reported by guests regarding certain cleanliness issues. Occasional complaints include dirty bathrooms, stained linens, and unaddressed areas of filth such as the outside premises and breakfast room. Additionally, some guests mention dissatisfaction with billing practices and limited breakfast options.
Overall, while the hotel extends a warm welcome with its cleanliness and service, there appear to be areas in need of improvement to ensure a consistently positive experience for all guests.
Staff
Yes, Spark by Hilton Rochester South has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Spark by Hilton Rochester South.
Yes, Spark by Hilton Rochester South welcomes dogs.
Yes, parking facilities are available at Spark by Hilton Rochester South.
Yes, Spark by Hilton Rochester South has a gym.
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