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Summary of reviewsThe Med City Inn & Suites Rochester Mayo Clinic Area offers an advantageous location for guests, particularly due to its close proximity to the Mayo Clinic and St. Mary's Hospital, as well as convenient shuttle service. Accessibility from the highway and proximity to downtown, local stores, dining options and entertainment venues like the Mayo Civic Center add to the appeal. Guests appreciate the attached restaurant and nearby grocery stores, enhancing the overall convenience.
Guests commend the breakfast for its variety and selection with both hot and cold options catering to different preferences. However, some feel the offerings lean too heavily on carbohydrates and suggest a need for more hot items like scrambled eggs and breakfast meats. Though the breakfast area can sometimes be crowded and cleanliness could improve, overall, it meets the expectations of many guests.
The rooms are generally praised for their spaciousness, comfort and cleanliness. Features such as comfortable beds, large bathtubs, ample natural light and amenities like room jacuzzis and large TVs are particularly appreciated. Some criticisms include hard beds, unfinished rooms and occasional maintenance issues, but the accommodating and professional staff receive high marks for their service.
Cleanliness throughout the hotel receives mixed reviews. Many guests find the rooms and common areas clean and well-maintained, while others report issues such as dirty carpets, stains, unclean bathrooms and a generally run-down appearance in certain areas.
The staff at Med City Inn & Suites is lauded for their friendliness, professionalism and exceptional customer service. Specific staff members are often mentioned for their helpfulness, contributing significantly to the positive experiences of guests. Although occasional negative encounters are noted, these are exceptions rather than the norm.
The hotel’s wifi service receives varied feedback with some guests finding it reliable and others experiencing connectivity issues and instability. Similarly, the pool and hot tub areas offer mixed experiences. While some guests enjoy the cleanliness and family-friendly features, others encounter maintenance and cleanliness problems.
Family travelers find the hotel accommodating with features like a wading pool for children, adjoining rooms and in-room amenities such as a small stove and refrigerator enhancing their stay. The shuttle service to the Mayo Clinic is particularly appreciated by families traveling for medical reasons.
Overall, the Med City Inn & Suites offers a comfortable and convenient option for visitors to the Mayo Clinic area with notable strengths in location, service and family-friendly amenities. Show more
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Categories
Family Friendly Hotel
Med City Inn & Suites provides family-friendly accommodations and a pool. The hotel offers free breakfast and is conveniently located near the Mayo Clinic area.
Dog Friendly Hotel
This hotel welcomes two dogs of any size. While pets cannot be left unattended, it offers accommodation for larger dogs with a per-night fee.
Accessible Hotel
Offers an accessible two queen room with wheelchair accessibility and additional accessible amenities in the bathroom.
Hotel with Indoor Pool
Features two indoor pools, including a kids' pool, making it ideal for families. It also has a 24-hour fitness center, a restaurant and is centrally located near the Mayo Clinic.
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel for Honeymoon
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Gym
Room Types
Standard 2 Queen BedsFeaturing cable TV, this room also offers a microwave, fridge and tea/coffee maker.
One King BedFeaturing cable TV, this room also offers a microwave, fridge and tea/coffee maker.
Junior Suite with 2 QueensFeaturing a kitchenette and cable TV, this suite also offers a microwave, fridge and tea/coffee maker.
Junior Suite with KitchenetteFeaturing a kitchenette and cable TV, this suite also offers a microwave, fridge and tea/coffee maker.
Executive 2 Queen BedsFeaturing free toiletries, this quadruple room includes a private bathroom with a bath or a shower and a hairdryer. The spacious quadruple room features air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Executive KingOffering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Jacuzzi SuiteGuests will have a special experience as the suite features a hot tub. The suite has 1 bedroom and 1 bathroom with a hairdryer and free toiletries. The suite offers air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Accessible 2 Queen BedsProviding free toiletries, this quadruple room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned quadruple room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a wardrobe. The unit offers 2 beds.
Guest Reviews
7.2
Good
Location
Med City Inn & Suites Rochester Mayo Clinic Area boasts an excellent location, frequently praised for its close proximity to the Mayo Clinic. Guests appreciate the convenience of being near the hospital with many highlighting the complimentary shuttle service to the clinic. The hotel's placement is described as perfect and ideal for those needing access to Mayo facilities, including St. Mary's Hospital.
Accessibility is another strong point with easy access from the highway making it simple to reach. Visitors benefit from being near downtown, local stores, dining options and entertainment venues like the Mayo Civic Center. The attached restaurant and nearby grocery stores add extra convenience for guests.
In addition to its strategic location, the hotel's cleanliness and comfort receive favorable mentions. Guests enjoy a clean environment with comfortable beds, ample pillows and reliable hot water. The availability of parking and complimentary breakfast enhances the overall value, making it a practical choice for those visiting the Mayo Clinic area.
Breakfast
The breakfast experience at Med City Inn & Suites Rochester Mayo Clinic Area generally receives positive feedback from guests. Many highlight the good variety and selection, noting the inclusion of both hot and cold options like waffles, hard boiled eggs, cereal and yogurt. The breakfast is often described as wonderful, excellent and even beyond expectations. Guests appreciate the range of choices available, which caters to different preferences and needs.
However, there are some critiques. Some guests mention the limited options and predominantly carbohydrate-heavy offerings. A few reviews remarked on the lack of hot foods such as scrambled eggs and breakfast meats, suggesting these additions would significantly enhance the breakfast experience. Some found the eating area too small and had concerns about cleanliness at times. Overall, while the breakfast has room for improvement, it still manages to meet and sometimes exceed the expectations of many guests.
Rooms
Guests have generally positive things to say about the rooms at Med City Inn & Suites Rochester Mayo Clinic Area. The rooms are frequently described as large, spacious and very comfortable with some reviewers specifically mentioning the comfortable beds and large bathtubs as highlights. Many guests appreciated the quietness and cleanliness of the rooms, noting that the accommodations were well-suited for relaxation. The abundance of natural light was another plus point for some visitors.
There were some criticisms, however. A few reviewers pointed out issues like beds being too hard, rooms appearing unfinished and old facilities. Some mentioned cleanliness issues and maintenance problems, such as a bathroom sink not draining properly. Despite these concerns, the staff received high praise for their respectfulness and accommodating nature. Overall, many found the room sizes and comfort levels to be a good match for the price point and enjoyed amenities like a room jacuzzi, large TVs with numerous channel options and a satisfying breakfast.
Beds
Nestled in the Rochester Mayo Clinic Area, Med City Inn & Suites has garnered a variety of guest reviews focusing on their beds. Many visitors have praised the establishment for its comfortable and clean beds with several highlighting the high quality of the queen beds and the overall room size. Descriptors such as comfy, very comfortable and wonderful have been frequently used, suggesting that the hotel has put significant effort into ensuring a good night's sleep.
However, the guests' experiences were not universally positive. Some reported issues with beds being too hard or too soft with a few mentions of old and squeaky mattresses. The condition of bedding also drew mixed feedback; while some found them cozy, others encountered scratchy sheets, stained blankets and less-than-ideal pillows.
In summary, while the Med City Inn & Suites tends to receive positive remarks for comfortable beds, there are occasional concerns about bed firmness, cleanliness and quality that prospective guests might want to consider.
Cleanliness
Travelers have shared mixed experiences regarding the cleanliness of Med City Inn & Suites Rochester Mayo Clinic Area. Positively, many guests found their rooms to be very clean, tidy and well-maintained. The hotel's common areas also received praise for cleanliness. Rooms were described as comfy, spacious and offering good value for the money with housekeeping efforts being consistently noted.
On the downside, some issues were reported related to specific cleanliness concerns. Complaints included dirty carpets, stains, unclean bathrooms and occasional unpleasant odors. There were mentions of damp carpets and an overall feeling of the building being old and slightly run down. Furthermore, areas like hallways and the pool area did not meet some guests' cleanliness expectations.
Overall, while many guests appreciated the cleanliness and comfort of their rooms, others felt that the hotel could improve in maintaining consistency across all areas.
Staff
The staff at Med City Inn & Suites Rochester Mayo Clinic Area consistently receive high praise from guests for their friendliness, professionalism and exceptional customer service. Guests frequently highlight the welcoming nature and helpfulness of the front desk team, often singling out individuals like Tommy and Tari for making them feel comfortable. The attentiveness and courteous demeanor of the staff contribute significantly to a positive experience with many guests noting how staff members went out of their way to accommodate specific needs, such as assisting with wheelchairs or ensuring convenient room locations.
While the overall feedback points to a consistently pleasant and helpful staff, there are occasional mentions of less positive encounters with a few guests noting unprofessional behavior during check-in or interactions with a particularly rude staff member. However, these instances seem to be exceptions rather than the norm. The shuttle bus drivers and breakfast service staff also receive commendations for their friendly and polite manner, adding to the overall welcoming atmosphere of the hotel.
In summary, the hotel staff at Med City Inn & Suites earn high marks for friendliness, helpfulness and a professional attitude, contributing to a largely positive guest experience.
Wi-Fi
The wifi at Med City Inn & Suites Rochester Mayo Clinic Area receives mixed feedback from guests. Some guests found the internet to be steady, abundant and great, while others mentioned it worked but was a little slow at times. There are positive remarks about the availability of free Wi-Fi. However, several reviews pointed out issues such as instability, intermittent connectivity and the need to repeatedly log in. Overall, experiences with the wifi vary with some guests encountering more reliable service than others.
Pool
Travelers had mixed experiences with the pool at Med City Inn & Suites Rochester Mayo Clinic Area. Many guests were pleased with the pool area, describing it as clean, large and great for kids. It enjoyed generous operating hours, often staying open until midnight, which guests appreciated. The hot tub was frequently highlighted as a nice addition with some visitors loving its warmth and considering it a relaxing spot.
However, some guests encountered issues with the pool and hot tub's cleanliness and maintenance. There were instances of dirty water, mechanical issues and closures without prior notice, which disappointed visitors ready to swim. A few reviews mentioned that the hot tub looked like it needed refinishing or was outright dirty. Yet, when operational, the pool area was often considered a highlight for families staying at the hotel.
Family
Med City Inn & Suites Rochester Mayo Clinic Area stands out as a family-friendly hotel that caters specifically to the needs of guests with children. The presence of a wading pool and a larger pool ensures that kids of various ages can have fun and stay entertained. Families appreciated the adjoining rooms, which made it convenient for larger groups to stay close to one another. The availability of a small stove and a great refrigerator in the rooms offered additional comfort and flexibility for families who might want to prepare simple meals. Many guests mentioned feeling welcome at the hotel, which contributed to their overall positive experience. The shuttle service to Mayo Clinic was particularly noted as a stress-reliever, especially for families traveling for medical reasons. Overall, the hotel's facilities and services created a comfortable environment for families, making it an ideal choice for those visiting the area with children.
Rooms with Jacuzzi / Hot-Tub
Travelers to Med City Inn & Suites Rochester Mayo Clinic Area have shared mixed feedback regarding the jacuzzi and hot tub amenities. On the positive side, some guests appreciated the jacuzzi tub in their rooms, noting it as a pleasant way to relax after a long day, especially for those visiting the Mayo Clinic. The staff also received praise for being accommodating.
However, there were considerable issues reported with the hot tub and pool facilities. Common concerns included the hot tub often not being hot enough, jets not functioning properly and significant cleanliness issues with some describing the hot tub and pool as dirty or even disgusting. There were also mentions of algae and a need for a paint job to improve the facility's appearance. On occasion, the hot tub and swimming pool were found to be non-operational, further frustrating guests who were looking to unwind. Overall, it appears that while there is potential for a soothing experience, consistency and maintenance are areas that need attention.
Yes, Med City Inn & Suites Rochester Mayo Clinic Area has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Med City Inn & Suites Rochester Mayo Clinic Area.
Yes, Med City Inn & Suites Rochester Mayo Clinic Area welcomes dogs.
No, parking facilities aren't available at Med City Inn & Suites Rochester Mayo Clinic Area.
Yes, Med City Inn & Suites Rochester Mayo Clinic Area has a gym.