Hilton Garden Inn Rochester Downtown
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Summary of reviewsHilton Garden Inn Rochester Downtown is renowned for its exceptional location in downtown Rochester, particularly for visitors to the nearby Mayo Clinic. Its strategic position affords guests easy walking access to the clinic and various dining options, further enhanced by the convenience of skywalks and subways. Guests consistently commend the staff for their assistance in navigating the area, with valet services receiving special praise for their helpfulness. This favorable location makes the hotel a prime choice for both medical visits and leisure stays.
The breakfast experience at Hilton Garden Inn is positively received, with guests praising the quality and taste of offerings, notably hashbrowns. The breakfast staff is lauded for their friendliness and attentiveness, contributing to a satisfying start to the day. Although some visitors find the breakfast slightly overpriced and suggest improvements in variety, such as gluten-free options, the breakfast overall is a valued aspect of the guest experience.
Rooms at the hotel provide a mixed experience, with many guests appreciating their cleanliness, size, and amenities. Shower facilities are particularly noted for their excellence. However, some issues like readiness at check-in, sliding bathroom doors without locks, and hard mattresses are mentioned as drawbacks. Despite these concerns, many guests report a generally good stay, highlighting positive aspects like clean public spaces.
Cleanliness feedback is varied; while many guests commend the cleanliness of rooms and bathrooms, certain areas such as stained carpets and a sewer smell raise concerns. The hotel's proximity to local attractions is positively noted, though some aspects of cleanliness could benefit from improvements.
The staff consistently stands out for their exceptional service, with guests describing them as friendly and accommodating. The breakfast team, front desk personnel, and valet drivers are especially praised for their responsiveness and professionalism. Individual team members, like Jax at check-in, receive recognition for outstanding assistance, contributing to a welcoming and supportive environment.
Parking services at the hotel include convenient valet options, though the absence of free parking and associated costs disappoint some guests. The need to park a few blocks away for alternatives can be an inconvenience, despite the overall convenience of valet services. While the hotel offers considerable amenities and benefits, improvements in certain areas could further enhance the overall guest experience.
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The breakfast experience at Hilton Garden Inn is positively received, with guests praising the quality and taste of offerings, notably hashbrowns. The breakfast staff is lauded for their friendliness and attentiveness, contributing to a satisfying start to the day. Although some visitors find the breakfast slightly overpriced and suggest improvements in variety, such as gluten-free options, the breakfast overall is a valued aspect of the guest experience.
Rooms at the hotel provide a mixed experience, with many guests appreciating their cleanliness, size, and amenities. Shower facilities are particularly noted for their excellence. However, some issues like readiness at check-in, sliding bathroom doors without locks, and hard mattresses are mentioned as drawbacks. Despite these concerns, many guests report a generally good stay, highlighting positive aspects like clean public spaces.
Cleanliness feedback is varied; while many guests commend the cleanliness of rooms and bathrooms, certain areas such as stained carpets and a sewer smell raise concerns. The hotel's proximity to local attractions is positively noted, though some aspects of cleanliness could benefit from improvements.
The staff consistently stands out for their exceptional service, with guests describing them as friendly and accommodating. The breakfast team, front desk personnel, and valet drivers are especially praised for their responsiveness and professionalism. Individual team members, like Jax at check-in, receive recognition for outstanding assistance, contributing to a welcoming and supportive environment.
Parking services at the hotel include convenient valet options, though the absence of free parking and associated costs disappoint some guests. The need to park a few blocks away for alternatives can be an inconvenience, despite the overall convenience of valet services. While the hotel offers considerable amenities and benefits, improvements in certain areas could further enhance the overall guest experience.
Dog Friendly Hotel
This hotel is noted as pet-friendly, providing an option for guests with dogs in a downtown location. Specific details on pet amenities and fees should be confirmed.
Hotel with Swimming Pool
Features a well-maintained indoor pool and hot tub for relaxation. The hotel is located in downtown Rochester, offering convenient access to local attractions, and provides comfortable rooms with modern amenities.
Heated Pool Indoor Pool
Business Hotel
The Hilton Garden Inn Rochester Downtown offers a restaurant, bar, and free Wi-Fi. It provides comfortable accommodations and standard amenities for business travelers.
Hotel with Parking
This hotel offers parking and is located in downtown Rochester. The convenience of parking complements its downtown accessibility.
Accessible Hotel
Located in downtown Rochester and connected via skyway to the Mayo Clinic, this hotel offers complimentary shuttle service to nearby Mayo Clinic facilities. Wheelchair access is available.
Hotel with Gym
This hotel has a fitness center and a pool, offering options for exercise and relaxation. Its downtown location adds convenience for travelers.
3-Star Hotel
This hotel offers a central downtown location, providing easy access to restaurants, shops, and the Mayo Clinic. It features comfortable rooms, an on-site restaurant, and a fitness center.
Hotel with Indoor Pool
This hotel provides an indoor pool.
Hotel with Heated Pool
The Hilton Garden Inn Rochester Downtown provides a heated indoor swimming pool and a whirlpool. The hotel is located downtown and is connected via skyway to the Mayo Clinic and other attractions.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel near Nightlife Spots
Guest Reviews
Nestled in the heart of downtown Rochester, the Hilton Garden Inn offers a prime location, especially for those visiting the nearby Mayo Clinic. Guests consistently highlight the convenience of being able to easily walk to the clinic, with some even mentioning the added benefit of direct access through the skywalks and subways. This advantageous setting also places visitors within a short stroll of numerous excellent dining options, ensuring a variety of culinary experiences are just around the corner. Not only do travelers appreciate the strategic positioning of the hotel, but they also commend the staff for their exceptional assistance in navigating the area, with special recognition given to the helpful valet services. Overall, the Hilton Garden Inn Rochester Downtown stands out for its unparalleled proximity to key destinations and accommodating service, making it an ideal choice for both medical visits and leisure stays.
At Hilton Garden Inn Rochester Downtown, the breakfast experience leaves a largely positive impression among guests. Many reviews highlight the quality of the breakfast, describing it as good, excellent, and wonderful. Guests appreciate the convenience of having breakfast available, particularly noting its proximity to the Mayo Clinic. The breakfast staff consistently receives high praise for their friendliness and attentive service, with many referring to them as amazing, delightful, and quick to serve. The breakfast is complemented with tasty offerings, including hashbrowns that received a special mention for their flavor. While some guests found the breakfast to be slightly overpriced, overall, the dining experience seems to be a satisfying start to the day for many at Hilton Garden Inn Rochester Downtown. However, a few guests suggested an improvement in variety, such as offering gluten-free options to cater to dietary needs. Despite these minor concerns, the breakfast at this hotel generally contributes positively to the guest experience.
Hilton Garden Inn Rochester Downtown offers a mixed experience when it comes to its rooms. Guests often praise the cleanliness and ample size of the accommodations, noting that the rooms are generally large and equipped with decent amenities. Despite some wear and tear, such as carpets that show age and mattress pads that appear stained, the overall cleanliness of the rooms remains a positive point for many visitors. The shower facilities are often highlighted for their excellence, contributing to a good stay experience.
However, there are several drawbacks mentioned. The readiness of rooms at check-in time seems to be an issue, along with a peculiar sliding bathroom door that cannot be locked. The bed comfort isn't universally appreciated, with some guests finding the mattresses hard. Although the public spaces are frequently described as clean and nice, the overall facility cleanliness has raised concerns, as evidenced by trash in the hallways at times. Room decor does not always meet expectations, with some guests feeling it's less appealing than desired. Despite these challenges, many guests find their stay to be a very good experience overall, underscoring some positive aspects of the hotel.
The Hilton Garden Inn Rochester Downtown receives mixed feedback regarding its cleanliness. Guests often note the high level of cleanliness in the rooms and bathrooms, with several pointing out the comfortable beds and overall clean condition of their accommodations and the property. Its proximity to local attractions such as restaurants and Mayo Clinic also garners positive mention. However, some guests report less satisfactory experiences, including issues with thoroughness in cleaning, stained carpets, and a persistent sewer smell in the bathroom, indicating that while the hotel generally maintains cleanliness, improvements could be made in certain areas.
At the Hilton Garden Inn Rochester Downtown, guests consistently highlight the exceptional service provided by the hotel's staff. Visitors praise the team for being particularly friendly, describing them as some of the friendliest individuals one might encounter. The staff earns high marks for their professionalism and willingness to go the extra mile to accommodate guests' needs. The breakfast team is noted for their charming service, while the front desk personnel are frequently mentioned for their responsiveness and helpfulness. Valet parking is considered a convenient feature, with drivers also receiving commendation for their graciousness. Specific team members, like Jax at check-in, are recognized for their outstanding assistance. Overall, the hotel's staff stands out for creating a welcoming and supportive environment, significantly enhancing the guest experience with their attentive and warm service.
The Hilton Garden Inn Rochester Downtown offers a convenient valet parking option, which many guests find handy during their stay. However, guests have noted that there is no free parking available at the hotel. Some visitors have expressed dissatisfaction with the additional costs associated with parking, which they feel should be included in the room price, given the already premium rates. Those choosing alternatives to valet parking have to park a few blocks away, which can be a minor inconvenience. Overall, while parking at the Hilton Garden Inn Rochester Downtown is convenient in terms of valet service, the lack of complimentary options and additional fees can be a downside for some travelers.
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Location
Breakfast
Rooms
However, there are several drawbacks mentioned. The readiness of rooms at check-in time seems to be an issue, along with a peculiar sliding bathroom door that cannot be locked. The bed comfort isn't universally appreciated, with some guests finding the mattresses hard. Although the public spaces are frequently described as clean and nice, the overall facility cleanliness has raised concerns, as evidenced by trash in the hallways at times. Room decor does not always meet expectations, with some guests feeling it's less appealing than desired. Despite these challenges, many guests find their stay to be a very good experience overall, underscoring some positive aspects of the hotel.
Cleanliness
Staff
Parking
Yes, Hilton Garden Inn Rochester Downtown has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Hilton Garden Inn Rochester Downtown.
Yes, Hilton Garden Inn Rochester Downtown welcomes dogs.
Yes, parking facilities are available at Hilton Garden Inn Rochester Downtown.
Yes, Hilton Garden Inn Rochester Downtown has a gym.
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