Hôtel Restaurant du Château
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Summary of reviewsHôtel Restaurant du Château enjoys a prime location on the heights of Rocamadour, offering an exceptional setting that combines tranquility with convenience. Guests consistently praise the hotel's proximity to the castle, key attractions and its easy access to the medieval city. The strategic position not only offers access to notable places like the Eagle's Rock and the Cave of Wonders but also provides a peaceful retreat away from the crowds with private parking facilities and a serene environment perfect for relaxation.
Breakfast at the hotel is generally well-received with many guests highlighting its high quality and variety, describing it as hearty and generous. The option to enjoy breakfast on the terrace adds to the pleasant experience. Similarly, dinner receives high praise for its exceptional quality, gourmet cuisine and inviting ambiance. The hotel's restaurant is noted for its superb food, affordable "menu du jour" deals and friendly staff with outdoor dining options adding to the overall delightful atmosphere.
The rooms at Hôtel Restaurant du Château are spacious, clean and comfortable with guests frequently highlighting the comfort of the beds and well-equipped amenities. While the hotel's aging decor and signs of wear and tear are noted, the cleanliness and charm of certain rooms add to the overall pleasant stay. The staff’s warmth and professionalism significantly enhance the guest experience with many reviewers commending their friendliness and attentiveness.
The hotel's amenities include a large, well-maintained pool, free private parking and tennis facilities, all of which add to the convenience and enjoyment of the stay. However, WiFi connectivity is a common point of contention with many guests finding it unreliable. Despite this, the hotel maintains a generally clean environment, although some areas, particularly bathrooms and the pool terrace, require more consistent upkeep.
Family-friendly policies and accommodations, such as triple rooms and pet-friendly options, make Hôtel Restaurant du Château a welcoming choice for families. The hotel's proximity to historical attractions further enhances its appeal for family vacations.
Overall, while some aspects of the Hôtel Restaurant du Château such as decor and WiFi need improvement, its exceptional location, comfortable rooms and friendly staff ensure a pleasant and memorable stay for guests.
Categories
Breakfast at the hotel is generally well-received with many guests highlighting its high quality and variety, describing it as hearty and generous. The option to enjoy breakfast on the terrace adds to the pleasant experience. Similarly, dinner receives high praise for its exceptional quality, gourmet cuisine and inviting ambiance. The hotel's restaurant is noted for its superb food, affordable "menu du jour" deals and friendly staff with outdoor dining options adding to the overall delightful atmosphere.
The rooms at Hôtel Restaurant du Château are spacious, clean and comfortable with guests frequently highlighting the comfort of the beds and well-equipped amenities. While the hotel's aging decor and signs of wear and tear are noted, the cleanliness and charm of certain rooms add to the overall pleasant stay. The staff’s warmth and professionalism significantly enhance the guest experience with many reviewers commending their friendliness and attentiveness.
The hotel's amenities include a large, well-maintained pool, free private parking and tennis facilities, all of which add to the convenience and enjoyment of the stay. However, WiFi connectivity is a common point of contention with many guests finding it unreliable. Despite this, the hotel maintains a generally clean environment, although some areas, particularly bathrooms and the pool terrace, require more consistent upkeep.
Family-friendly policies and accommodations, such as triple rooms and pet-friendly options, make Hôtel Restaurant du Château a welcoming choice for families. The hotel's proximity to historical attractions further enhances its appeal for family vacations.
Overall, while some aspects of the Hôtel Restaurant du Château such as decor and WiFi need improvement, its exceptional location, comfortable rooms and friendly staff ensure a pleasant and memorable stay for guests.
Hotel with Free Wi-Fi
Located in Rocamadour, this hotel provides free Wi-Fi, which is suitable for guests looking to stay connected.
Hotel with Parking
The hotel provides a large private car park free of charge. Its location is near the Château de Rocamadour, making it convenient for exploring the area.
Hotel with Outdoor Pool
This hotel is included in the list of properties with outdoor pools based on its hotel property type and general amenities offered.
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Accessible Hotel
Hotel with Tennis Courts
3-Star Hotel
Guest Reviews
Located on the heights of Rocamadour, Hôtel Restaurant du Château offers an exceptional setting that combines tranquility with convenience. Guests consistently praise its prime location, which is near the castle and several key attractions. The hotel's proximity to elevators makes trips to the medieval city effortless, allowing visitors to explore Rocamadour on foot. Its strategic position not only offers easy access to the basilica, the sanctuary and the panoramic viewpoints but also a peaceful retreat away from the crowds.
The establishment's geographical advantage is further highlighted by its closeness to other notable places such as the Eagle's Rock and the Cave of Wonders, both just a short walk away. With private parking facilities and shaded spots, guests find it highly convenient for exploring the region without worrying about their vehicles.
Reviewers also appreciate the scenery and the quiet environment, which provide a perfect backdrop for relaxation after a day of sightseeing. Overall, the hotel's strategic location ensures that visitors can make the most out of their trip to Rocamadour, soaking in the historical ambiance and stunning vistas with ease.
The breakfast experience at Hôtel Restaurant du Château receives generally positive feedback from guests. Many highlight the high quality and abundance of options available, describing the breakfast as hearty, generous and plentiful. Guests appreciate the wide variety of choices with some noting that the breakfasts are very complete and of excellent quality. The option to enjoy breakfast on the terrace is particularly favored, providing a delightful start to the day with a pleasant ambiance.
However, a few guests feel that the breakfast could offer more variety and freshness, especially at its current price point. There are also some mentions of the breakfast being slightly industrial and basic with areas for improvement such as fresher bread and higher quality cold cuts. Despite these minor criticisms, the general sentiment remains very positive with many guests finding the breakfast to be delicious and satisfactory.
Overall, Hôtel Restaurant du Château’s breakfast offerings impress with their quality and variety, though there is a consensus that a few enhancements could make the experience even better.
Dinner at Hôtel Restaurant du Château receives high praise from guests who describe their dining experiences as exceptional and memorable. The hotel's restaurant stands out with excellent food quality, superb ambiance and a top-notch menu that includes a special "menu du jour" deal for hotel guests. Reviewers highlight the delicious, gourmet cuisine that is also considered affordable and hearty. The staff's friendliness and the appealing dinner setup add to the inviting experience.
Guests appreciate the extensive suggestions for visiting the Rocamadour Site and the pleasant outdoor dining options, including eating under the trees, which contributes to an overall delightful atmosphere. Despite occasional issues like the restaurant being fully booked or closed on certain days, the frequent praise for the restaurant's quality and service repeatedly positions it as a significant highlight of their stay. The nearby or adjacent restaurant options also receive commendations, ensuring that guests have access to excellent dining even if the main restaurant isn't available. Overall, the dining experience at Hôtel Restaurant du Château is highly recommended for its exceptional quality and inviting ambiance.
Hôtel Restaurant du Château boasts rooms that are generally spacious, clean and comfortable. Guests frequently highlighted the comfort of the beds and the ample space available, which makes for a pleasant stay. The air conditioning and well-equipped amenities add to the overall comfort.
However, the hotel's age shows in the form of outdated decor and signs of wear and tear. Many guests commented on the need for renovations, noting issues such as moisture stains on the ceiling, old-fashioned interiors and general degradation of the infrastructure. Poor soundproofing is also a common concern, as noises from neighboring rooms and plumbing can be disruptive.
Despite these drawbacks, the rooms' cleanliness is consistently praised and the staff is noted for their friendliness. Rooms with features like hardwood flooring, balconies with views of fir trees and garden access receive particular appreciation for adding a touch of charm to the accommodations. The family rooms and ground floor units are especially appreciated for their size and practicality.
Overall, while the hotel offers a decent and comfortable stay with spacious rooms and good basic amenities, some refurbishment would greatly enhance the guest experience.
Guests of Hôtel Restaurant du Château frequently comment on the comfort of the beds, emphasizing their positive experiences. Many reviews highlight the beds as being comfortable with particular praise for super comfortable pillows and comfortably large sizes. The bedding also garners favorable mentions, described as top-notch and very good. Numerous guests remark on the beds' comfort-enhancing features, contributing to an overall comfortable room experience. Even though there are a few mentions of beds being a little hard or sinking, the majority opinion leans towards high comfort levels. The frequent appreciation for the comfort and quality of beddings and mattresses suggests that most guests enjoy a restful sleep during their stay.
At Hôtel Restaurant du Château, the cleanliness of the hotel has received varied feedback from guests. Many have praised the establishment for maintaining an overall clean and well-kept environment with room cleanliness frequently highlighted as being very good. Guests have often described the rooms as clean, spacious, air-conditioned and perfectly tidy. Both the lobby and common areas have also been noted for their cleanliness.
However, there are areas that need attention. Some guests reported issues with bathroom cleanliness, pointing out specific problems such as mold and mildew in the shower corners, outdated and rusty fixtures and instances where bathroom trash cans weren't emptied upon arrival. Deferred maintenance contributed to these negative experiences with comments about poorly maintained rooms, broken lamps and remnants of past use, like dirty cups and utensils, being left behind.
The pool area has similarly mixed reviews. While some guests found the pool water very clean, others felt that the pool terrace and surrounding areas required more thorough cleaning and renovation, pointing out weeds and general neglect.
Despite these criticisms, the hotel's overall efforts in hospitality cleanliness are often appreciable. Most guests found their rooms and bedding to be clean and modern and many emphasized the impeccable cleanliness of specific areas within the hotel. The dichotomy between exceptional room cleanliness and occasional lapses in general upkeep suggests that while staying at Hôtel Restaurant du Château can be enjoyable, attention to maintenance and consistent cleaning across all facilities might elevate the guest experience further.
The Hôtel Restaurant du Château significantly impresses visitors with its staff's warmth and professionalism. Guests frequently highlight the welcoming, smiling and polite demeanor of the hotel employees. The overall friendly and attentive nature of the team consistently enhances the guest experience. Many reviews commend the supportive and helpful approach of the staff, from the reception to various service points, contributing to a top-notch welcoming atmosphere.
Additionally, guests have noted the hospitality and friendliness of the team with several specific mentions of their diligence and courteous behavior. The presence of approachable and professionally affectionate personnel further enriches the stay, making visitors feel genuinely valued and cared for.
Despite a few isolated complaints about some reception staff lacking empathy, energy or being generally uninvolved, the majority praise the exceptional service provided by the rest of the team. This disparity does not overshadow the prevalent impression of an extremely kind and attentive staff who often receive accolades for their impeccable service and accommodating nature.
In summary, the Hôtel Restaurant du Château is renowned for its very friendly and welcoming staff who go above and beyond to ensure guests have a pleasant and memorable stay. Their consistent courteousness, readiness to assist and overall pleasant conduct are integral to the hotel's positive reputation among visitors.
The WiFi situation at Hôtel Restaurant du Château is a frequent point of contention among guests. While there is free WiFi available, many have found the connectivity to be unreliable and problematic. Guests consistently report issues such as slow speeds, weak signals and technical problems, making the WiFi practically unusable at times. Some even faced days without any service despite multiple reports to the staff. Overall, WiFi in the rooms is frequently described as poor or nonexistent, indicating a need for significant improvement in this area.
The pool at Hôtel Restaurant du Château receives considerable praise for its size and cleanliness. Frequently described as large, well-maintained and very clean, the pool area provides a welcoming and comfortable environment for guests. Many guests appreciate its strategic placement and the refreshing dip it offers, especially on hot days. The family-friendly setting and the availability of lounge chairs further enhance the relaxing atmosphere of the poolside.
Nevertheless, some reviews highlight issues with maintenance and cleanliness, noting that the pool at times needed attention and better upkeep. Instances of the pool being closed or unavailable, despite information to the contrary, led to disappointment among guests, especially during particularly warm weather.
Overall, while the pool is generally perceived as a wonderful and pleasant feature of the hotel, there are occasional lapses in maintenance that affect the guest experience.
The Hôtel Restaurant du Château features a lovely tennis area that numerous guests have appreciated. With the availability of free tennis courts on-site, guests have the option to engage in tennis during their stay. The presence of both a petanque court and tennis courts adds to the recreational offerings of the hotel, catering to those looking to stay active. Overall, the tennis facilities at the hotel have been positively highlighted, suggesting they are a well-regarded amenity.
Travelers seeking convenient parking options will find 'Hôtel Restaurant du Château' an excellent choice. Guests consistently highlight the ample, spacious and extensive parking available on-site. The hotel offers free and private parking, ensuring no additional costs for those driving. Motorcyclists, in particular, will appreciate the lack of parking issues. Reviews also note the parking area as secure, making it a stress-free experience for guests. The ease of parking adds to the hotel's appeal, located quietly and well-situated for those traveling by car.
Hôtel Restaurant du Château offers a family-friendly environment that is particularly welcoming to children. This is evident in their triple rooms, which accommodate larger families with ease. The family rooms come with hardwood flooring, adding to the comfort and practicality for those traveling with young ones. Kids evidently enjoy themselves here, contributing to a positive family atmosphere overall.
The location of the hotel is another strong point, as it is situated close to the medieval city of Rocamadour. This proximity to historical attractions adds educational and entertainment value for families with kids.
Despite the larger organization of the hotel, which might make it feel less personal, the favorable family-friendly policies, such as allowing pet dogs, make it a great place for family vacations. The Hôtel Restaurant du Château is devised to cater to family needs, providing a welcoming and enjoyable stay for both parents and children.
The Hôtel Restaurant du Château seems to receive mixed reviews, mainly centered on its three-star rating. While some guests appreciated the comfortable rooms, generous breakfast buffet and delicious regional meals served at the restaurant, others found the hotel lacking in cleanliness and overall upkeep. The staff is noted for their kindness and the hotel's proximity to the Rocamadour site is considered a key advantage.
However, many reviews suggest that the hotel does not meet three-star standards. Concerns about the need for renovation and the absence of certain amenities typical for a three-star hotel, such as a fridge and Canal+ cable TV, were frequently mentioned. Although some reviews note that the hotel meets three-star standards, a significant number of guests felt it fell short with some even suggesting it is closer to a two-star establishment or below.
In summary, while the hotel offers certain positive aspects, particularly in terms of dining and location, there are notable shortcomings that several guests believe prevent it from fully deserving its three-star rating.
The outdoor pool at Hôtel Restaurant du Château has received a variety of feedback from guests with many highlighting positive aspects. Numerous guests have praised the pool as nice, enjoyable and well-maintained, appreciating a pleasant and intimate atmosphere facilitated by the adjacent terrace. The pool has been described as clean, spotless and welcoming, providing an excellent spot to relax, especially during hot weather. Guests have also noted its suitability for families with ample space and a large size that caters well to children.
However, some criticisms have been raised regarding maintenance. While some guests found the pool perfectly clean, others mentioned issues such as a dirty terrace, a brown water line and the need for better upkeep overall. The presence of only two broken umbrellas and cold water have also been cited as areas needing improvement. Despite these maintenance concerns, the pool remains a refreshing and sizeable feature that contributes positively to many guests' experiences at the hotel.
Hôtel Restaurant du Château is a haven for dog lovers. The hotel boasts a serene and enjoyable atmosphere, perfect for visiting or walking with dogs. Guests consistently highlight the warm and welcoming staff who extend their hospitality to furry guests as well. This dog-friendly attitude permeates the hotel, making four-legged visitors feel right at home.
The hotel’s policy of accepting dogs for a small fee is appreciated, though the provision of amenities for pets could be improved with some mentioning a rather basic blanket. Ground floor rooms with gardens are particularly well-suited for dog owners, providing easy access and a comfortable environment for pets.
In essence, Hôtel Restaurant du Château offers a comfortable and accommodating experience for dog owners with welcoming staff and good on-site walking options, despite some room for improvement in pet amenities.
Location Show Map
Location
The establishment's geographical advantage is further highlighted by its closeness to other notable places such as the Eagle's Rock and the Cave of Wonders, both just a short walk away. With private parking facilities and shaded spots, guests find it highly convenient for exploring the region without worrying about their vehicles.
Reviewers also appreciate the scenery and the quiet environment, which provide a perfect backdrop for relaxation after a day of sightseeing. Overall, the hotel's strategic location ensures that visitors can make the most out of their trip to Rocamadour, soaking in the historical ambiance and stunning vistas with ease.
Breakfast
However, a few guests feel that the breakfast could offer more variety and freshness, especially at its current price point. There are also some mentions of the breakfast being slightly industrial and basic with areas for improvement such as fresher bread and higher quality cold cuts. Despite these minor criticisms, the general sentiment remains very positive with many guests finding the breakfast to be delicious and satisfactory.
Overall, Hôtel Restaurant du Château’s breakfast offerings impress with their quality and variety, though there is a consensus that a few enhancements could make the experience even better.
Dinner
Guests appreciate the extensive suggestions for visiting the Rocamadour Site and the pleasant outdoor dining options, including eating under the trees, which contributes to an overall delightful atmosphere. Despite occasional issues like the restaurant being fully booked or closed on certain days, the frequent praise for the restaurant's quality and service repeatedly positions it as a significant highlight of their stay. The nearby or adjacent restaurant options also receive commendations, ensuring that guests have access to excellent dining even if the main restaurant isn't available. Overall, the dining experience at Hôtel Restaurant du Château is highly recommended for its exceptional quality and inviting ambiance.
Rooms
However, the hotel's age shows in the form of outdated decor and signs of wear and tear. Many guests commented on the need for renovations, noting issues such as moisture stains on the ceiling, old-fashioned interiors and general degradation of the infrastructure. Poor soundproofing is also a common concern, as noises from neighboring rooms and plumbing can be disruptive.
Despite these drawbacks, the rooms' cleanliness is consistently praised and the staff is noted for their friendliness. Rooms with features like hardwood flooring, balconies with views of fir trees and garden access receive particular appreciation for adding a touch of charm to the accommodations. The family rooms and ground floor units are especially appreciated for their size and practicality.
Overall, while the hotel offers a decent and comfortable stay with spacious rooms and good basic amenities, some refurbishment would greatly enhance the guest experience.
Beds
Cleanliness
However, there are areas that need attention. Some guests reported issues with bathroom cleanliness, pointing out specific problems such as mold and mildew in the shower corners, outdated and rusty fixtures and instances where bathroom trash cans weren't emptied upon arrival. Deferred maintenance contributed to these negative experiences with comments about poorly maintained rooms, broken lamps and remnants of past use, like dirty cups and utensils, being left behind.
The pool area has similarly mixed reviews. While some guests found the pool water very clean, others felt that the pool terrace and surrounding areas required more thorough cleaning and renovation, pointing out weeds and general neglect.
Despite these criticisms, the hotel's overall efforts in hospitality cleanliness are often appreciable. Most guests found their rooms and bedding to be clean and modern and many emphasized the impeccable cleanliness of specific areas within the hotel. The dichotomy between exceptional room cleanliness and occasional lapses in general upkeep suggests that while staying at Hôtel Restaurant du Château can be enjoyable, attention to maintenance and consistent cleaning across all facilities might elevate the guest experience further.
Staff
Additionally, guests have noted the hospitality and friendliness of the team with several specific mentions of their diligence and courteous behavior. The presence of approachable and professionally affectionate personnel further enriches the stay, making visitors feel genuinely valued and cared for.
Despite a few isolated complaints about some reception staff lacking empathy, energy or being generally uninvolved, the majority praise the exceptional service provided by the rest of the team. This disparity does not overshadow the prevalent impression of an extremely kind and attentive staff who often receive accolades for their impeccable service and accommodating nature.
In summary, the Hôtel Restaurant du Château is renowned for its very friendly and welcoming staff who go above and beyond to ensure guests have a pleasant and memorable stay. Their consistent courteousness, readiness to assist and overall pleasant conduct are integral to the hotel's positive reputation among visitors.
Wi-Fi
Pool
Nevertheless, some reviews highlight issues with maintenance and cleanliness, noting that the pool at times needed attention and better upkeep. Instances of the pool being closed or unavailable, despite information to the contrary, led to disappointment among guests, especially during particularly warm weather.
Overall, while the pool is generally perceived as a wonderful and pleasant feature of the hotel, there are occasional lapses in maintenance that affect the guest experience.
Tennis
Parking
Family
The location of the hotel is another strong point, as it is situated close to the medieval city of Rocamadour. This proximity to historical attractions adds educational and entertainment value for families with kids.
Despite the larger organization of the hotel, which might make it feel less personal, the favorable family-friendly policies, such as allowing pet dogs, make it a great place for family vacations. The Hôtel Restaurant du Château is devised to cater to family needs, providing a welcoming and enjoyable stay for both parents and children.
3 Star
However, many reviews suggest that the hotel does not meet three-star standards. Concerns about the need for renovation and the absence of certain amenities typical for a three-star hotel, such as a fridge and Canal+ cable TV, were frequently mentioned. Although some reviews note that the hotel meets three-star standards, a significant number of guests felt it fell short with some even suggesting it is closer to a two-star establishment or below.
In summary, while the hotel offers certain positive aspects, particularly in terms of dining and location, there are notable shortcomings that several guests believe prevent it from fully deserving its three-star rating.
Outdoor Pool
However, some criticisms have been raised regarding maintenance. While some guests found the pool perfectly clean, others mentioned issues such as a dirty terrace, a brown water line and the need for better upkeep overall. The presence of only two broken umbrellas and cold water have also been cited as areas needing improvement. Despite these maintenance concerns, the pool remains a refreshing and sizeable feature that contributes positively to many guests' experiences at the hotel.
Dog Friendly
The hotel’s policy of accepting dogs for a small fee is appreciated, though the provision of amenities for pets could be improved with some mentioning a rather basic blanket. Ground floor rooms with gardens are particularly well-suited for dog owners, providing easy access and a comfortable environment for pets.
In essence, Hôtel Restaurant du Château offers a comfortable and accommodating experience for dog owners with welcoming staff and good on-site walking options, despite some room for improvement in pet amenities.
Yes, Hôtel Restaurant du Château has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hôtel Restaurant du Château.
Yes, Hôtel Restaurant du Château welcomes dogs.
Yes, parking facilities are available at Hôtel Restaurant du Château.
No, Hôtel Restaurant du Château doesn't have a gym.
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