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Summary of reviewsThe Hilton Garden Inn Roanoke Rapids provides a consistently positive experience, highlighted by its strategic and convenient location near Interstate 95, making it an ideal stopover for travelers. Guests frequently appreciate the ease of access and the quiet environment, despite its proximity to the highway. Dining at the hotel receives mixed reviews, but the quality of both breakfast and dinner often exceeds expectations. The presence of an on-site restaurant is a valued benefit, and the breakfast buffet is noted for its variety, even though some guests find the pricing could be clearer and more inclusive. Dinner offerings are generally delicious, with many guests enjoying the convenience and quality of the meals.
Room accommodations are praised for being spacious, clean, and equipped with comfortable beds, contributing to restful stays. While occasional issues with maintenance and cleanliness are mentioned, the hotel's commitment to providing updated and tidy rooms remains evident. The staff at Hilton Garden Inn Roanoke Rapids stands out for their warmth and hospitality, significantly enhancing the guest experience. Their helpfulness and professionalism in all areas, from check-in to service throughout the hotel, are frequently highlighted.
The hotel also caters well to families and pet owners, offering a pet-friendly environment complemented by clean and spacious areas for animals. Pool facilities provide additional recreation options, though occasional maintenance issues affect availability. Parking is noted as generally convenient, with easy access, although some guests cite varied experiences with parking space availability and lighting.
Overall, the Hilton Garden Inn Roanoke Rapids maintains a strong reputation for providing comfortable and accessible accommodations with friendly service, making it a preferred choice for travelers passing through the area. Show more
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Categories
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
King RoomThis room features a flat-screen cable TV, small refrigerator, and microwave. A desk is also included.
Queen Room with Two Queen BedsThis room features a flat-screen cable TV, small refrigerator, and microwave. A desk is also included.
Junior King Suite with Sofa BedThis suite features a flat-screen cable TV, small refrigerator, and a microwave. An iPod docking stations is also included.
Deluxe King Room with Sofa BedThis suite features a flat-screen cable TV, small refrigerator, and a microwave. An iPod docking stations is also included.
King Room with Tub - Mobility and Hearing AccessThe spacious double room offers air conditioning, a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
Queen Room with Two Queen Beds - Mobility and Hearing AccessThis quadruple room is air-conditioned and has a flat-screen TV with cable channels, a tea and coffee maker and heating. The unit has 2 beds.
Deluxe King Suite - Hearing AccessibleThis king suite is hearing accessible and includes a cable TV.
One-Bedroom Queen Suite with Sofa BedThis one-bedroom suite includes a 32-inch TV and separate sleeping and living areas.
Guest Reviews
6.9
Rated
Location
The Hilton Garden Inn Roanoke Rapids is lauded for its excellent and convenient location, particularly for travelers needing quick access to Interstate 95. This strategic positioning makes it an ideal stop for those on long journeys or attending nearby events, such as fishing in Weldon or family visits. Despite its proximity to the highway, the hotel is notably peaceful and allows guests to enjoy a restful stay. The location is not only practical but also close to dining options and essential amenities without being in the midst of a congested or busy area. Guests appreciate the easy accessibility and the convenience it offers, making it a favorable choice for both short and extended stays.
Breakfast
The breakfast experience at Hilton Garden Inn Roanoke Rapids presents a mixed bag of guest insights, leaning towards positive remarks about the variety and quality of food offered. Guests appreciated the presence of a breakfast buffet, highlighting the availability of freshly cooked meals and hot breakfast options. Some reviews noted that the breakfast staff were friendly and competent, contributing positively to the overall experience. The surprise element of having a grill restaurant on the property for breakfast and dinner was a welcome addition for many, with several guests commenting on the good quality and great service at the restaurant.
While the offerings at the hotel were often deemed excellent or very good by some, opinions on cost and value were split. Many guests felt that breakfast should have been complimentary, especially considering the Hilton brand's reputation, and expressed dissatisfaction with the price, which was perceived as high. This notion of breakfast pricing was compounded by some confusion regarding whether breakfast was included in their booking, with a few guests noting a lack of clear signage or information at check-in.
Despite these concerns, the majority of reviews centered around quality praising the hotel's ability to offer a satisfying meal choice beyond the typical continental breakfast fare. Overall, while guests had varying expectations on pricing, the breakfast at Hilton Garden Inn Roanoke Rapids generally met guests' expectations for quality and flavor when it came to the food itself.
Dinner
Guests at the Hilton Garden Inn Roanoke Rapids have shared varied experiences regarding dinner at the hotel. Many reviews highlight that the evening menu exceeded expectations, with dishes described as delicious and superior to what was anticipated. The convenience of having an on-site restaurant serving both breakfast and dinner is appreciated, despite limited menu selections, which were nonetheless adequate and satisfying for guests. The quality of meals is generally regarded as very good, complementing the ease of dining onsite.
There were instances where the dining experience was truly memorable, especially when staff went the extra mile, such as offering special recognition for a guest's anniversary. However, some reviews noted that the restaurant had technical difficulties, leading to early closure of the bar, and not all dishes hit the mark, with some meals being deemed mediocre or not very appetizing considering their price.
Overall, the combination of good food and the convenience of dining at the hotel's restaurant made for a pleasant stay for many, despite some minor hiccups.
Rooms
Hilton Garden Inn Roanoke Rapids offers a varied experience when it comes to its accommodations. Guests frequently praise the spaciousness of the rooms, noting their large size and comfort. Many visitors found the rooms to be clean, well-equipped, and nicely updated, enhancing their overall stay. The hotel's pet-friendly policy is appreciated, and surprisingly the spaces remain clean and quiet despite accommodating animals. Comfortable mattresses and bedding are highlights, contributing to restful nights. The bathrooms with good shower pressure also receive positive mention, adding to the overall comfort.
However, there are inconsistencies in cleanliness and maintenance that some guests have observed. While many rooms are clean and appealing, there are occasional reports of rooms needing better attention or facing issues like insufficient lighting, outdated furniture, or lingering smells. Despite these occasional setbacks, the proximity to the highway is convenient, and the digital check-in process is smooth. Overall, while a few rooms may require improvements, many guests find the accommodation delightful with its spacious layout and welcoming staff.
Beds
Travelers staying at the Hilton Garden Inn Roanoke Rapids can generally look forward to a comfortable night’s sleep. The majority of guest reviews praise the beds, describing them as comfortable and very comfortable, ensuring a restful experience after a day of travel or exploration. The spacious setting of the Junior Suite specifically earned praise for its comfort, complementing the cozy beds.
However, there are a few points to note regarding some negative aspects. Some guests found the beds to be too soft or showing signs of age, affecting their comfort levels. Additionally, pillows were mentioned as flat or too soft by some visitors, which could be a drawback for those accustomed to firmer pillow options.
Accessibility might pose an issue, as the beds are noted to be high for handicapped guests. Nevertheless, the overall cleanliness of the rooms combined with mostly comfortable bedding contributes to a pleasant stay for many guests at the hotel.
Cleanliness
Hilton Garden Inn Roanoke Rapids consistently receives high marks for its commitment to cleanliness and comfort. Guests frequently praise the hotel for being spotless, noting its pristine condition as comparable to no other stay in recent memory. Several reviewers have admired the general cleanliness throughout the property, from the lobby to the individual rooms. Many agree that the rooms are clean and spacious, adding to the comfort with well-functioning air conditioning and soft towels. The hotel's accessibility due to its convenient location near the highway is another noted advantage.
However, the reviews do mention areas that require improvement, such as dated carpets and some general wear in the decor. A few isolated comments reported cleanliness issues in specific areas, including dirty floors and issues with the elevators. Despite these remarks, many visitors feel that the hotel itself maintains a good standard, ensuring that guests enjoy a clean and quiet environment. This balanced feedback indicates that while there are certain areas needing attention and renovation, the overall experience remains largely positive, with cleanliness often highlighted as a strong positive feature of this hotel.
Staff
The Hilton Garden Inn Roanoke Rapids is renowned for its exceptional and consistently friendly staff, with guests frequently highlighting the warmth and professionalism of the team. Visitors often describe the staff as accommodating, helpful, and willing to go the extra mile to ensure a memorable stay. Whether at the front desk, the bar, or the restaurant, guests encounter a team that is both respectful and hospitable, embodying a welcoming atmosphere.
Many reviews emphasize the staff's ability to handle guest check-ins and check-outs efficiently and with a warm demeanor. Numerous guests remarked on the pleasant demeanor of specific staff members, including Daisy and the front desk clerks, whose southern charm added a special touch to their experience. The team's knowledgeability and readiness to assist, from providing extra linens to ensuring a clean and comfortable environment, are also consistently praised. This level of attention and warmth contributes significantly to the overall welcoming atmosphere of the hotel, making it a standout choice for travelers visiting Roanoke Rapids.
Pool
The Hilton Garden Inn Roanoke Rapids offers a convenient location that guests appreciate, with easily accessible parking and commendable staff service. Families visiting the hotel find the pool facility favorable for children, enjoying the enjoyable pool area despite occasional temperature variations. The presence of an indoor pool is noted as beneficial for those seeking relaxation and recreation. However, guests have encountered issues with pool availability during periods of maintenance and reconstruction. Occasionally, a strong chlorine smell is reported in the pool and spa area, affecting the overall experience. While some upkeep is required for certain areas, the hotel continues to provide key amenities that many guests find suitable for their needs.
Parking
The Hilton Garden Inn Roanoke Rapids offers guests the convenience of easy access to parking, making arrivals smooth even for those coming in late. The hotel's location is advantageous, with its proximity to the interstate, gas stations, and nearby restaurants. The parking area is noted to be spacious, generally providing ample space for vehicles. While some guests mentioned concerns about the lighting in the parking lot at night, others found it well-lit and safe. However, there were mixed comments about the availability of parking, indicating that space may be limited for certain vehicle types. Overall, the parking experience at the hotel provides a blend of accessibility and location benefits, with varying opinions on lighting and available spaces.
3 Star
The Hilton Garden Inn Roanoke Rapids offers a solid experience for travelers seeking convenience along highway I-95. While the hotel shows signs of aging, ongoing renovations suggest efforts to improve the facilities. Guests appreciate the easy check-in process, especially with a Hilton Honors account, making for a quick and convenient stay. The accommodations are noted for their cleanliness and exceptionally comfortable beds, contributing to a great overall stay. Despite some considering the price to be on the higher side, the hotel remains a good value for money, particularly because of amenities like free in-room coffee.
Dog Friendly
The Hilton Garden Inn Roanoke Rapids stands out as a top destination for pet owners, offering a notably pet-friendly atmosphere. Guests consistently highlight the hotel's cleanliness and tranquility, even with the presence of numerous pets. Spacious areas provide ample opportunities for dogs to stretch their legs after long car journeys. The staff receives high praise for their welcoming and accommodating approach, not only to guests but also to their furry companions. An open field nearby is a favorite feature for dog walking, adding to the convenience and enjoyment of staying at the hotel. The property's ease of access for pets and excellent food service enhance the overall experience, making it a popular choice for travelers with dogs. With an environment that caters well to both pets and toddlers, Hilton Garden Inn Roanoke Rapids has earned a reputation as a pet-friendly haven, complemented by a warm reception from its friendly staff.
Yes, Hilton Garden Inn Roanoke Rapids has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Hilton Garden Inn Roanoke Rapids.
Yes, Hilton Garden Inn Roanoke Rapids welcomes dogs.
Yes, parking facilities are available at Hilton Garden Inn Roanoke Rapids.