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Rosh Rayhaan by Rotana

Riyadh , Olaya District (Show on Map)

8.5

Very Good

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Summary of reviewsRosh Rayhaan by Rotana in Riyadh receives high praise in several essential categories, offering a generally positive experience for its guests. Located strategically on Al Olaya Street, the hotel is ideally close to commercial centers, cafes and restaurants, making it suitable for both leisure and business travelers. Guests appreciate the balance of tranquility with the bustling central city vibe and commend the excellent service, amenities and overall welcoming atmosphere.

The breakfast served at Flavors Restaurant is a highlight for many, featuring a diverse, fresh and high-quality buffet that meets high expectations. Friendly and efficient staff contribute to a delightful dining experience, although some guests find breakfast costs somewhat excessive. For other dining options, the lunch buffet is well-received, whereas dinner offerings could use improvement regarding variety and presentation.

Rooms at Rosh Rayhaan by Rotana are frequently noted for their spaciousness, comfort and modern amenities, such as coffee makers and irons. High cleanliness standards and thoughtful room service further enhance the stay. However, views from some rooms and room readiness at check-in occasionally draw minor criticisms.

Cleanliness is an area where the hotel shines with meticulous housekeeping ensuring clean and well-maintained spaces. The ambiance is described as elegant and tranquil, contributing to a comfortable guest experience. Staff members are another standout feature, often highlighted for their exceptional service, professionalism and friendliness, making the hotel stay memorable and welcoming.

WiFi connectivity receives mixed feedback. While generally satisfactory and consistent, limitations on access and occasional weak connections are areas in need of enhancement. The pool experiences are varied with appreciation for the cleanliness and seating areas tempered by criticisms of pool size and temperature.

Parking services, including valet and underground options, are valued for their convenience, though aspects like narrow and poorly lit basement areas could be improved. The comfort of the beds is also a mixed aspect with many guests finding them comfortable, but others citing issues such as overly soft mattresses and occasional dirtiness.

Rosh Rayhaan by Rotana positions itself as a five-star hotel, but some guests feel it doesn't fully meet this standard, suggesting it aligns more closely with a four-star rating due to aspects like bed comfort and the need for renovation. Despite this, the hotel is favorably viewed as a convenient option for business travelers due to its location and amenities, though the business center could benefit from enhancements.

Overall, Rosh Rayhaan by Rotana is well-regarded for its central location, excellent service and spacious, clean rooms, making it a solid choice for both leisure and business stays in Riyadh with some areas identified for improvement to meet the high expectations of a five-star designation.
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Hotel Taking Steps Towards Sustainability

As part of the Rotana Earth platform, this hotel has reduced waste to landfill by 17% and electricity consumption by 8%. It has eliminated single-use plastics by bottling filtered water and uses eco-friendly LED bulbs throughout the premises.

Hotel for Honeymoon

Rosh Rayhaan by Rotana is a popular romantic hotel known for its quality. It offers comfortable accommodations and excellent service, suitable for couples seeking a pleasant experience.

Romantic Hotel

Known for its excellent service and elegant design, providing a comfortable and romantic stay. Offers a range of amenities suitable for couples.

Hotel with Swimming Pool

This hotel offers a refreshing pool area for guests to unwind. Enjoy a swim in a serene setting while staying close to the city's top attractions and business hubs.

Outdoor Pool

5-Star Hotel

Located in the heart of Riyadh, Rosh Rayhaan by Rotana offers splendid rooms and suites with modern amenities. The hotel features distinctive restaurants and lounges, ensuring guests enjoy an exquisite dining experience without ever needing to step outside the property.

Hotel with Outdoor Pool

This hotel features a stunning outdoor temperature-controlled swimming pool located on the third floor, accommodating up to 80 guests. It includes sun loungers and a lifeguard on site, surrounded by lush landscaping.

Luxury Hotel

Hotel with Spa

Family Friendly Hotel

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

Room Types

Spacious Guest Room - Twin Beds This air-conditioned room features a flat-screen TV with satellite channels, a work desk, a safety deposit box and a minibar. It includes an electric kettle and a seating area. The bathroom is fitted with a walk-in shower and offers bathrobes, slippers and free toiletries.

High Floor Room with Lounge Access -King Bed The spacious 42sqm Club Rotana Room features a king size bed and lively modern style accommodation with floor to ceiling windows overlooking either the mesmerizing capital or the bustle at our pool and open-air venues. Guests are entitled to exclusive Club Rotana privileges.

High Floor Room with Lounge Access -Twin Beds The spacious 42sqm Club Rotana Room features two beds and lively modern style accommodation with floor to ceiling windows overlooking either the mesmerizing capital or the bustle at our pool and open-air venues. Guests are entitled to exclusive Club Rotana privileges.

Guest Room – King Bed This air-conditioned room features a flat-screen TV with satellite channels, a work desk, a safety deposit box and a minibar. It includes an electric kettle and a seating area. The bathroom is fitted with a walk-in shower and offers bathrobes, slippers and free toiletries.

Guest Room – Twin Beds This air-conditioned room features a flat-screen TV with satellite channels, a work desk, a safety deposit box and a minibar. It includes an electric kettle and a seating area. The bathroom is fitted with a walk-in shower and offers bathrobes, slippers and free toiletries.

One Bedroom Suite with Lounge Access This elegant suite features a king size bed, a working desk, a dining section and a separate living area with floor to ceiling windows offering sweeping views of the city. It is stunningly designed and well equipped with high-end facilities and furniture to ensure your every need is satisfied for a luxurious and comfortable stay.

Spacious One Bedroom Suite with Lounge Access This air-conditioned suite features a flat-screen TV with satellite channels, a work desk, a safety deposit box and a minibar. It includes an electric kettle and a seating area. The bathroom is fitted with a walk-in shower and offers bathrobes, slippers and free toiletries.

City View Room – King Bed King Bed 42 sqm -Wifi, LCD TV, Shower, Bathroom, Safe, Phone, Ironing Facilities, TeaNCoffee Olaya View or Pool View

City View Room – Twin Bed Twin Bed 42 sqm -Wifi, LCD TV, Shower, Bathroom, Safe, Phone, Ironing Facilities, TeaNCoffee Olaya View or Pool View

Spacious Guest Room - King Bed This 58sqm room offers views of the capital through floor to ceiling windows. It features a modern style with a twin or king size bed, a sofa, and a working desk.

Family Double Room This family room has a satellite TV, soundproofing and minibar. Our family rooms are created for absolute comfort, the exquisitely furnished 84sqm family connecting rooms with two bedrooms is an epitome of 'home away from home'. Guests can enjoy the exclusive benefits of two connecting rooms offering 1 king bed and 2 twin beds, 2 separate bathrooms, 2 TVs and much more.

About Rosh Rayhaan by Rotana

License: 10002941

Guest Reviews

8.5

Very Good

Location

Rosh Rayhaan by Rotana boasts a strategically prime location, praised by guests for its accessibility and proximity to essential services and attractions. Situated in the heart of Riyadh on Al Olaya Street, the hotel is a stone's throw away from commercial centers like Kingdom Mall and Centria Mall, making it ideal for both leisure and business travelers. The vibrant neighborhood teems with cafes, restaurants and shopping centers, all within walking distance, ensuring that guests have everything they need at their doorstep.

The locality offers a perfect blend of tranquility despite being centrally located, providing easy access to various tourist attractions and markets. Guests appreciated the excellent service, cleanliness and the welcoming atmosphere of the hotel. With thoughtful amenities, valet parking and smooth accessibility, Rosh Rayhaan stands out for its convenient and highly regarded location in the bustling city of Riyadh.

Breakfast

The breakfast experience at Rosh Rayhaan by Rotana in Riyadh receives overwhelmingly positive feedback from guests. The breakfast service is frequently described as excellent with many highlighting the helpful and welcoming staff. Guests commend the breakfast buffet for its amazing variety and delicious options, noting it as a delightful experience with plenty of choices. The selection is praised for being diverse, fresh and high quality, often exceeding expectations. Many reviews mention the high level of service and cleanliness during breakfast. The breakfast is served at the Flavors Restaurant, which is mentioned for its variety of delicious options.

Some guests appreciate the convenience of breakfast being included in the room price and the options for room service, which maintains high quality. Accommodations for late check-outs are also noted positively. However, a few reviews indicate concerns about the cost of breakfast, describing it as excessive and some feel that the buffet could be enhanced. Despite these minor criticisms, the general sentiment is that the breakfast at Rosh Rayhaan by Rotana significantly contributes to an enjoyable stay at the hotel.

Dinner

Rosh Rayhaan by Rotana offers various meal options, including a good experience at the cafe in the lobby. Families, especially with children, will find the dinner buffet has a suitable variety of dishes. The lunch buffet has garnered high praise for being exceptional. However, there are clear signs that the dinner buffet needs improvement with multiple guests reporting issues such as untasty and poorly presented food. Despite these shortcomings, the hotel does make an effort to provide room service, although some guests found it lacking in quality. Additionally, the restaurant suffers from a lack of variety and exaggerated prices. Overall, while the hotel offers various dining options, improvements in the dinner service and food variety could significantly enhance the guest experience.

Rooms

The rooms at Rosh Rayhaan by Rotana receive a lot of praise for their spaciousness and comfort. Many guests note that the rooms are very clean and modern, making them a cozy retreat after a busy day. The amenities provided include coffee makers, fridges and irons, adding to the convenience. Many reviews highlight the tranquility and excellent room service, contributing to a pleasant stay.

Several guests enjoyed upgrades to their rooms and appreciated the late checkout options, which enhanced their overall experience. The rooms are described as tastefully decorated and equipped with everything necessary for a comfortable stay. High cleanliness standards are consistently mentioned, along with the quality of the furniture and bedding.

However, there are some recurring issues. Some rooms have poor views, either overlooking unattractive areas or having no view at all. A few guests mentioned problems with room readiness on arrival and insufficient lighting inside the room. There were also isolated complaints about room maintenance and items missing upon check-in, requiring follow-up with room service. Despite these few drawbacks, most guests seem quite satisfied with the overall room quality and the hotel's central location.

Beds

Rosh Rayhaan by Rotana offers a mixed experience when it comes to bed comfort. Many guests found the beds to be comfortable, noting that the bed size exceeded expectations and provided good rest. Positive feedback also highlighted the cleanliness of both the beds and the rooms.

However, several reviews raised concerns about bed comfort with some guests describing the beds as uncomfortable or even causing allergies. Issues were also noted with overly soft mattresses and pillows and in a few instances, beds were reported to be dirty. Despite these mixed opinions, a segment of guests still appreciated the large and very comfortable beds, suggesting a variable experience depending on individual preferences or specific room assignments.

Cleanliness

Rosh Rayhaan by Rotana garners considerable praise for its cleanliness, consistently meeting and often exceeding guests' expectations. Visitors frequently commend the clean, well-maintained rooms and bathroom facilities, highlighting the meticulous housekeeping efforts. Guests appreciate not only the physical cleanliness of the spaces but also the accompanying sense of tranquility and comfort it imparts.

Many reviews highlight the hotel's superior housekeeping team, noting their effectiveness and helpfulness. The hotel's overall ambiance is described as clean, elegant and extremely comfortable with well-organized and spacious rooms that add to the pleasant experience.

Despite a few concerns regarding old towels, unclean carpets and occasional oversights in room cleaning services, the positive feedback vastly outweighs these criticisms. Guests repeatedly acknowledge the cleanliness and organization throughout the hotel, from the modern facilities to the distinct pleasant smells and the inviting atmosphere.

Moreover, the hotel’s location and quality of services, combined with its cleanliness, contribute to an overall experience that guests find superb and highly satisfactory. The luxury and tranquility of the place are consistently emphasized, reinforcing the hotel's reputation as an exceptionally clean and comfortable destination for travelers.

Staff

Rosh Rayhaan by Rotana’s staff receives an abundance of praise for their exceptional service and warm hospitality. Numerous guests have highlighted the reception team, particularly mentioning individuals like Hala, who stands out for her star performance and Mr. Mohammed Al-Masadi and Mr. Khaled Al-Shahri, who have been noted for their gracious assistance. The check-in process is quick and smooth with collegial staff ensuring a welcoming atmosphere from the moment guests arrive.

Guests describe the treatment by the hotel's employees as courteous, professional and consistently respectful. Several reviews commend the staff's friendliness with frequent mentions of their smiling faces and attentiveness to guest needs. Special recognition is also given to employees such as Ahmad, Munir, Ashraful and Rafi for their excellent service, as well as the professional customer service provided by Jonathan.

The reception staff is particularly praised for their ethics, respect and cooperative nature. They are described as accommodating and exceptionally supportive, often going above and beyond to meet guest requests and ensure a comfortable stay. Despite a few mentions of slow service and unresponsive behavior from some employees, the overwhelming majority of reviews reflect a positive experience with the staff, emphasizing their dedication and commitment to guest satisfaction.

The hotel's cleanliness, welcoming atmosphere and the seamless handling of check-in and check-out procedures further enhance the guest experience. Overall, the collective efforts of the Rosh Rayhaan by Rotana team create a pleasant and hospitable environment that leaves a lasting impression on their guests.

Wi-Fi

Rosh Rayhaan by Rotana receives mixed feedback regarding its WiFi services. On the positive side, guests appreciate that the WiFi generally works well and remains consistently connected with some noting that the free WiFi is good. Technical support from the IT team also receives commendation for resolving issues quickly, such as problems with iPhone connectivity.

However, there are noticeable shortcomings in the WiFi experience. Some guests report that internet access is limited to one person per room and that the connection can be weak and unreliable. Several reviews mention difficulties with weak internet speed and instances where the internet doesn't work. Overall, the WiFi service at Rosh Rayhaan by Rotana shows both strengths in connectivity and areas requiring improvement, especially in reliability and access limitations.

Pool

Rosh Rayhaan by Rotana offers a swimming experience that has a mix of feedback from guests. The poolside seating and cleanliness of both the pool and the café have been appreciated. However, the pool itself is often described as small and sometimes cold with maintenance and cleanliness being areas of concern. The outdoor pool access is noted as limited and the seating around it is also scarce. The indoor pool is unavailable for women, which can be a limitation for female guests. Despite a few setbacks such as water leakage issues and overall weak pool area facilities, guests have still found elements of their stay meeting expectations, thanks to well-appointed rooms and decent features like the sauna and parking.

Parking

Rosh Rayhaan by Rotana offers several options for parking, including valet and underground spaces, which many guests find convenient and well-managed. The valet parking team is frequently praised for their helpful and friendly service, making the parking experience smoother for visitors. However, there are some challenges noted by guests.

While the parking service is generally good, the basement parking areas are often described as narrow and poorly lit, which can be problematic, especially during peak times or events. Delays in parking and limited availability also add to the frustration, particularly when nearby public parking options are sparse. Furthermore, ongoing road construction around the hotel can complicate parking access.

Despite these issues, the provision of free parking is a significant plus. With some improvements, particularly in lighting and space management, the parking facilities at Rosh Rayhaan by Rotana have the potential to enhance the overall guest experience.

5 Star

Rosh Rayhaan by Rotana, located in Riyadh, presents itself as a five-star property, but guest reviews offer mixed impressions regarding its facilities and services. Some visitors praise the hotel's luxurious feel and commend the exceptional customer service provided by staff members like Mohamed Abu Nefissa and Hala. Despite these positive aspects, numerous reviews suggest that the hotel does not fully meet the standards expected of a five-star establishment. Several guests criticized the comfort of the beds, feeling they were unsuitable for a hotel of this caliber. Others noted that the overall ambiance and state of the property felt more aligned with a four-star or even a three-star, rating, pointing out that the hotel appears worn out and in need of renovation.

For those seeking a romantic getaway, this hotel might not be the ideal choice and frequent travelers to Saudi Arabia expressed a preference for alternative venues for their future visits. While some see potential in the hotel's luxurious aspects, it remains clear that, for many, it does not consistently meet the high expectations associated with a five-star rating.

Business

Rosh Rayhaan by Rotana stands out as a convenient choice for business travelers, thanks to its great location and accessibility for business activities. The hotel's proximity to cafes and restaurants adds convenience for casual meetings and dining options. With spacious rooms equipped with good amenities, it's a comfortable place to stay during work trips. Additionally, the hotel's coordination with sales staff and the overall availability of office services contribute positively to a business traveler's experience.

However, some aspects could use improvement. The business center, while present, lacks sufficient facilities and could benefit from updating to better meet the needs of its guests. Although the hotel is generally well-suited for business stays and engagements, enhancing the business services offered would make it more efficient and entirely ideal for hosting meetings.

Accessible

Rosh Rayhaan by Rotana impresses with its convenient location, being close to the Tahlia Street park area and various tourist attractions. The hotel provides basement parking and generally offers easy accessibility to its facilities. Accessible rooms are available, but some accessible features could be improved. The hotel could benefit from additional ramps and better signage to aid navigation. Furthermore, guests have noted the occasional unreliability of elevators and a limited number of accessible parking spaces. Thoughtful enhancements in these areas would further elevate the hotel's accessibility for all guests.

Honeymoon

Guests at Rosh Rayhaan by Rotana commend the hotel for its tranquil and cozy environment, ideal for those seeking a peaceful retreat. Phrases like clean and peaceful, quiet and clean and cozy and comfortable frequently appear in reviews, highlighting the serene atmosphere of the hotel. The capacity of the place and the calmness provided are also noted, making it a lovely spot for relaxation.

For honeymooners, the reviews are mixed. While the hotel does add special touches such as rose petals in the suite, a delightful cake and a fruit basket, it seems to miss the mark on providing a full romantic ambiance. Many reviewers feel that despite the beautiful and serene rooms, the hotel lacks the specific elements that cater to a honeymoon vibe. The quiet and peaceful setting, while delightful, doesn't provide the special touch or romantic atmosphere desired for an ideal honeymoon.

The café serving Arab coffee offers a delightful regional experience, adding to the overall charm of the stay. However, the general sentiment is that the hotel, while lovely, needs to pay more attention to creating an experience specifically tailored for honeymoon travelers.

Luxury

Rosh Rayhaan by Rotana is a luxurious destination that impresses with its elegance, outstanding service and delightful location. Guests consistently highlight the hotel's exceptional cleanliness, tranquility and comfort, making it a standout choice for travelers seeking a peaceful and restful stay. The hotel is beautifully maintained and features clean, well-kept rooms alongside comfortable and luxurious amenities. Notably, the hotel's proximity to markets and cafés adds to its appeal.

Exceptional facilities and the welcoming nature of the staff contribute to what many describe as a beautiful and wonderful stay. The spacious bathrooms and luxurious armchairs further enhance the luxurious ambiance. Guests find the overall experience to be one of comfort and luxury with excellent service enhancing their stay.

However, some reviews note that while the luxury is evident, certain areas could benefit from modernization and improvements. Elements such as outdated furnishings and aging infrastructure slightly detract from the otherwise luxurious reputation. Despite these minor issues, the hotel continues to be recommended for its luxury, cleanliness, tranquility and the dedicated service provided by its staff. The general consensus is that Rosh Rayhaan by Rotana offers a luxurious atmosphere and experience, albeit with a few details requiring refinement to fully elevate its standards.

Romantic

Rosh Rayhaan by Rotana offers a blend of peace and tranquility, making it an attractive choice for those seeking a serene escape. Guests often comment on the quietness of the rooms and the overall atmosphere, which can be ideal for a romantic getaway. Rose petals adorning the suite add a touch of romance, enhancing the experience. However, some reviews suggest that while the rooms provide a pleasant and peaceful ambiance, they might fall short on luxury and lack the intimate, romantic touch many couples seek. The hotel’s décor and setting could benefit from improvements to better suit couples, as the room setup seems to cater more to business travelers. Limited privacy and some areas lacking romantic appeal also suggest that this hotel might not be the best fit for a truly romantic stay.

Yes, Rosh Rayhaan by Rotana has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Rosh Rayhaan by Rotana.

No, Rosh Rayhaan by Rotana doesn't allow dogs.

Yes, parking facilities are available at Rosh Rayhaan by Rotana.

Yes, Rosh Rayhaan by Rotana has a gym.

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