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Qaser Al Hamra by Warwick

Riyadh , King Abdullah Road (Show on Map)

7.0

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsAl Hamra Palace By Warwick in Riyadh stands out for its prime location, being centrally situated near key landmarks, restaurants, cafes and business centers. The hotel's convenience and accessibility to both leisure and business travelers is a notable highlight. Guests commend the proximity to shopping areas and government offices, coupled with the tranquil atmosphere it offers despite being in the bustling city center. The availability of underground parking and spacious rooms further enhances the convenience of staying at this hotel.

The breakfast experience at the hotel generally garners positive feedback for its quality, reasonable prices and variety. Guests appreciate the different options and the pleasant ambiance of the dining area. However, there are areas for improvement, such as increasing variety and addressing issues like cold food and unlabeled dishes.

Rooms at Al Hamra Palace By Warwick are praised for their spaciousness and comfort. Cleanliness and quietness contribute positively to guest experiences. Nevertheless, some rooms lack windows, which affects natural light and ventilation. Additionally, outdated furniture and interior decor, insufficient soundproofing and instances of smoky smells and missed amenities are noted drawbacks.

Cleanliness throughout the hotel receives mixed reviews. While many guests acknowledge the spacious and well-maintained environment, issues with cleaning standards in rooms and bathrooms arise in some reviews. Nevertheless, the hotel management's effort to maintain a clean environment and good service is recognized positively.

Staff performance is varied with numerous guests appreciating the friendly, professional and efficient service. Specific staff members are often highlighted for their exceptional hospitality. However, there are reports of occasional rudeness and lack of professionalism, particularly at the reception, needing better training and responsiveness.

WiFi at the hotel generally receives criticism with many guests finding the connection slow, weak and unreliable, especially in rooms. Improvement in the internet service is needed to meet guest expectations.

The swimming pool features both positive and negative feedback, noted for being large and clean but sometimes overcrowded during children's swimming lessons. Some maintenance issues are reported, though it remains a pleasant feature, particularly for families.

Parking facilities are appreciated for their convenience and availability with underground and outside options. However organizational challenges and narrow exit points sometimes cause congestion.

Al Hamra Palace By Warwick is well-regarded as a family-friendly hotel with spacious family suites and a welcoming atmosphere for children. Despite occasional pool crowding and the need for improved ventilation, the overall environment and the staff's cooperative nature create a comfortable family stay.

The beds at the hotel generally receive high marks for comfort and cleanliness, contributing positively to guests' restfulness. Some minor issues with cleanliness of linens are mentioned but do not significantly detract from the overall positive feedback on sleeping arrangements.

For business travelers, the hotel is seen as an accommodating choice with a well-equipped business center and an overall professional environment. The combination of clean, comfortable beds and professional staff makes it a solid option for business visits, despite minor issues like bathroom conditions and occasional noise disturbances.

Overall, while there are areas for improvement, Al Hamra Palace By Warwick's strengths in location, room comfort and family-friendly amenities make it a favored choice for both leisure and business travelers in Riyadh.
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Categories

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Hotel with Free Wi-Fi

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

3-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Deluxe Room This air-conditioned room offers a small seating area with a flat-screen TV, a minibar and an electric kettle.

Standard Suite This spacious room includes a bathrobe and slippers.

Executive Suite Features a separate living room.

Family Suite This air-conditioned suite offers a separate living room with a flat-screen TV, a dining area and a minibar. The bathroom is fitted with a bath or shower and free toiletries.

Superior King Room This double room offers a hot tub. Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a hairdryer and slippers. The spacious double room provides air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with satellite channels. The unit offers 1 bed.

Suite with City View This suite features a hot tub. The spacious suite features 1 bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.

Superior Queen Room The hot tub is the standout feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.

About Qaser Al Hamra by Warwick

License: 10007148

Guest Reviews

7.0

Good

Location

Al Hamra Palace By Warwick enjoys a prime location in Riyadh, frequently praised for its strategic and convenient placement within the city. The hotel is situated in the heart of Riyadh, near key landmarks such as Kingdom Tower and Palastine Street, making it easily accessible to various areas. Visitors appreciate its proximity to restaurants, cafes, shops, supermarkets and malls, all within walking distance. The location is not only ideal for leisure but also practical for business travelers, being close to government offices, marketplaces and workplaces, ensuring convenience for meetings and conferences. The hotel's setting offers a tranquil atmosphere despite being centrally located, providing both peace and easy access to lively spots. Additionally, the underground parking facilities and spacious rooms further enhance the overall guest experience. Positioned on Al Olaya Street with King Abdullah Road, Al Hamra Palace By Warwick stands out for its exceptional and excellent location, making it a favored choice among travelers looking for both comfort and convenience in the bustling city of Riyadh.

Breakfast

Al Hamra Palace By Warwick offers a mixed breakfast experience. Many guests find the breakfast to be delicious and excellent, praising its reasonable prices and good variety. There are several mentions of a diverse and beautiful breakfast spread with some guests particularly enjoying the different options available. The breakfast buffet generally receives positive feedback for its quality and the pleasant ambience it provides.

However, there are some areas for improvement. Several reviews mention that the breakfast could benefit from more variety with some dishes being repetitive from day to day. There are also comments about specific shortcomings such as dishes not being labeled, the absence of a station for frying eggs and instances of cold food in the buffet. A number of guests felt that the breakfast did not meet their expectations and was not up to the standard of a four-star hotel with the overall value being questioned.

Despite these criticisms, the majority of guests seem to have a positive experience with the breakfast, citing the quality of food and service. The breakfast service also receives commendation for its pleasant and attentive staff, enhancing the overall dining experience.

Rooms

Al Hamra Palace By Warwick offers rooms that are notably spacious and provide a comfortable experience overall with many guests appreciating the room size and amenities. Several reviews highlight the cleanliness and quietness of the rooms, contributing positively to the guests' stays. The rooms are consistently described as very large and comfortable, effectively delivering on basic comfort and space requirements.

However, there are recurring issues that detract from the overall experience. A significant number of rooms lack windows, affecting natural light and ventilation, making some spaces feel dark and gloomy. The furniture and interiors are often described as old and in need of renovation with outdated and worn-out furnishings. Furthermore, instances of dim lighting, smoky smells and missing amenities like clothes hangers and ironing machines have been reported.

Soundproofing appears to be insufficient, leading to noise disturbances from the hallways and adjoining rooms. Some guests encountered problems with room cleanliness and maintenance, noting that their rooms did not meet expected standards. Despite these issues, the spaciousness and comfort level of the rooms do receive consistent praise, making it a mixed but overall pleasant experience for those who prioritize space and comfort.

Beds

At Al Hamra Palace By Warwick, guests frequently highlight the beds as a standout feature with many finding them comfortable and conducive to a good night's sleep. Reviews often mention that the sleeping experience is comfortable and several guests praised the beds for being clean and pleasantly comfy with warm bedding that added to their overall restfulness. On the downside, there are occasional mentions of issues such as old and stained pillows and in some instances, the bed sheets not being clean or having a bad odor. Despite this, the majority of the feedback emphasizes the comfort and quality of the beds, contributing positively to the overall accommodation experience.

Cleanliness

Al Hamra Palace By Warwick has garnered mixed reviews regarding its cleanliness. Many guests have praised the hotel for its spacious and clean rooms, describing the environment as calm, quiet and well-maintained. The hotel staff's attention to cleanliness and the overall quality of service have been acknowledged positively by a number of visitors. The cleanliness of the hotel as a whole, including its facilities, has met the expectations of several guests, who commended the establishment for its neatness and tranquility.

However, other guests have reported issues with cleaning standards. Several reviews mentioned that the cleanliness does not always align with the hotel's online presentation. Some guests found their rooms, bathrooms and even specific items like towels and bathrobes lacking in cleanliness. Problems such as unclean windows, bad odors and faulty fixtures have also been noted. Despite these drawbacks, the hotel management's excellent handling of services and efforts to maintain a clean environment have been highlighted in several reviews.

In summary, while Al Hamra Palace By Warwick has received significant praise for its spacious and clean rooms, some guests have experienced issues with overall cleanliness and maintenance.

Staff

Al Hamra Palace By Warwick in Riyadh has received a varied array of reviews regarding its staff, showcasing a mix of positive and negative experiences. On the bright side, many guests commend the staff for their friendliness, professionalism and efficiency. Specific individuals like Sara Alshareef and Abdulaziz received numerous praises for their excellent manners, quick responses and helpful attitudes. Guests appreciated the prompt checkout process and the high-quality service provided by the room service team. The hotel's manager is also noted for being exceptional, contributing to your pleasant stay in Riyadh.

However, not all feedback is positive. While some staff are highlighted for their amiable and helpful demeanor, there are reports of rudeness and a lack of professionalism, particularly at the reception. Issues such as unresponsiveness, insufficient training and impoliteness have been pointed out, indicating a need for improvement in certain areas. Additionally, some guests mentioned specific instances of uncooperative behavior, highlighting a contrast in guest experiences. Despite the mixed reviews, it seems the hotel has several standout staff members who contribute positively to the overall experience.

Wi-Fi

At Al Hamra Palace By Warwick, the WiFi experience can be mixed. While some guests noted that the WiFi connection was alright with somewhat good speeds, others found it to be fair enough. However, the majority of reviewers reported challenges, mentioning that the internet could be slow, weak, often unreliable and sometimes not working at all, particularly in the rooms. Despite a few positive remarks, it seems that the overall consensus highlights that improvement is needed in the hotel's internet service to meet guests' expectations.

Pool

The swimming pool at Al Hamra Palace By Warwick garners mixed feedback from guests. Positively, the pool is noted for being large and clean, providing an enjoyable space for children. It is available for guests and it is heated, adding comfort to the swimming experience. However, some reviews express that the pool's cleanliness can be compromised due to overcrowding, particularly with children's swimming lessons. Additionally, there were instances where the pool was closed for maintenance and some feel that it requires renovation. Despite these mixed reviews, the pool remains a highlight for families staying at the hotel.

Parking

At Al Hamra Palace By Warwick, guests can find parking facilities conveniently available at any time. The hotel offers both underground parking and spots in front of the building, enhancing accessibility for visitors. Overall, the parking experience is considered good with spacious options both in the basement and outside. Additionally, employees are attentive and helpful in guiding guests to parking areas.

However, some challenges were noted with the parking organization and narrow exit points, leading to occasional congestion and crowded entrances. Despite these issues, the excellent location of the hotel and the presence of available parking options contribute positively to the overall guest experience.

Family

Al Hamra Palace By Warwick is a commendable choice for those planning a family visit. The hotel features family suites and spacious, family-friendly rooms, ensuring comfort for all members. Children especially enjoy their time here, adding to the hotel's appeal for family stays. The hotel staff are noted for their kind cooperation and high-quality service provided to family guests, enhancing the experience. Its excellent location further contributes to its convenience and accessibility. Although some areas, such as ventilation and lobby aesthetics, could see improvements, the overall environment fosters a family-friendly atmosphere. Families should be aware that the pool can get crowded due to children's swimming lessons, but the hotel remains highly recommended for its family-oriented amenities and welcoming ambiance.

Business

Al Hamra Palace By Warwick proves to be a favorable option for business travelers. The hotel features a reasonably well-equipped business center that caters to professional needs, complemented by a reliable wifi connection suitable for business activities. Guests have noted the property as good for business people overall.

Key highlights include a clean room and a comfortable bed, ensuring a restful stay. Guests have also praised the professionalism of the staff with the hotel manager particularly standing out for exceptional service.

However, some areas could use improvement, specifically the condition of the bathrooms and there have been occasional disturbances, such as an annoying sound in the suite. Despite these issues, the hotel's strengths make it a solid choice for those visiting on business.

Yes, Qaser Al Hamra by Warwick has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Qaser Al Hamra by Warwick.

No, Qaser Al Hamra by Warwick doesn't allow dogs.

Yes, parking facilities are available at Qaser Al Hamra by Warwick.

Yes, Qaser Al Hamra by Warwick has a gym.

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