Novotel Riyadh Al Anoud
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Summary of reviewsNovotel Riyadh Al Anoud enjoys a highly favorable reputation for its prime location in the heart of Riyadh. The hotel offers easy access to prominent city landmarks, financial centers and various entertainment attractions, making it an ideal choice for both business and leisure travelers. The area provides convenient access to malls, restaurants and public facilities, complemented by ample parking and a tranquil atmosphere despite its bustling surroundings.
Guests appreciate the spacious and clean rooms, which are well-suited for families and couples. The comfort of the beds and the overall cleanliness maintained by the staff are frequent positives. However, dated interiors and maintenance issues such as noisy air conditioning and poor lighting detract from the overall room experience, indicating a need for significant updates.
The hotel staff frequently receive high praise for their friendliness, professionalism and efficiency. Exceptional service from individuals like Mohammed and Abdullah Al Subayi at reception and the supportive nature of the staff across various departments add to the positive guest experience.
Breakfast at the hotel is generally well-received for its quality, variety and friendly service, particularly at the egg counter. While some guests note room for improvement in variety and pricing, the overall breakfast experience is satisfying. The dinner service, however, receives mixed reviews with issues such as delays, food quality and high prices being points of contention. The absence of a dedicated dinner buffet and reliance on room orders have also been sources of frustration.
The hotel's cleanliness is widely commended with tidy rooms and well-maintained public areas enhancing the overall atmosphere. Despite a few lapses in daily room cleaning and outdated furniture, the general standard of cleanliness contributes to a comfortable stay.
Amenities like the gym and indoor heated pool are generally well-regarded, though there are suggestions for additional equipment and better operational hours for the gym. Maintenance and responsiveness issues with the pool and jacuzzi are noted with some guests calling for better cleanliness in these facilities.
Parking at the hotel is a mixed experience. While the availability of free underground parking is appreciated, the narrow spaces and limited availability can pose challenges for guests with larger vehicles.
Families find the hotel accommodating with amenities like family rooms, suites and baby beds. The family-friendly environment, combined with a comforting atmosphere and a pool enjoyed by children, contributes to positive feedback from short-staying families.
The hotel's WiFi service garners mixed feedback with some guests reporting excellent connectivity while others face slow speeds and interruptions. This inconsistency underscores a need for improvement, especially where internet reliability is crucial.
Finally, the hotel's standing as a four-star establishment and a choice for business travelers brings mixed reactions. While some guests perceive the quality and service as befitting its rating, others find it falling short compared to expectations from other Novotel locations. Despite these variances, the hotel's strategic location and professional staff make it a viable option for business travel.
Overall, Novotel Riyadh Al Anoud offers a commendable stay experience, bolstered by its prime location, professional staff and family-friendly amenities, though improvements in room updates, dining services and WiFi connectivity could enhance guest satisfaction further.
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Guests appreciate the spacious and clean rooms, which are well-suited for families and couples. The comfort of the beds and the overall cleanliness maintained by the staff are frequent positives. However, dated interiors and maintenance issues such as noisy air conditioning and poor lighting detract from the overall room experience, indicating a need for significant updates.
The hotel staff frequently receive high praise for their friendliness, professionalism and efficiency. Exceptional service from individuals like Mohammed and Abdullah Al Subayi at reception and the supportive nature of the staff across various departments add to the positive guest experience.
Breakfast at the hotel is generally well-received for its quality, variety and friendly service, particularly at the egg counter. While some guests note room for improvement in variety and pricing, the overall breakfast experience is satisfying. The dinner service, however, receives mixed reviews with issues such as delays, food quality and high prices being points of contention. The absence of a dedicated dinner buffet and reliance on room orders have also been sources of frustration.
The hotel's cleanliness is widely commended with tidy rooms and well-maintained public areas enhancing the overall atmosphere. Despite a few lapses in daily room cleaning and outdated furniture, the general standard of cleanliness contributes to a comfortable stay.
Amenities like the gym and indoor heated pool are generally well-regarded, though there are suggestions for additional equipment and better operational hours for the gym. Maintenance and responsiveness issues with the pool and jacuzzi are noted with some guests calling for better cleanliness in these facilities.
Parking at the hotel is a mixed experience. While the availability of free underground parking is appreciated, the narrow spaces and limited availability can pose challenges for guests with larger vehicles.
Families find the hotel accommodating with amenities like family rooms, suites and baby beds. The family-friendly environment, combined with a comforting atmosphere and a pool enjoyed by children, contributes to positive feedback from short-staying families.
The hotel's WiFi service garners mixed feedback with some guests reporting excellent connectivity while others face slow speeds and interruptions. This inconsistency underscores a need for improvement, especially where internet reliability is crucial.
Finally, the hotel's standing as a four-star establishment and a choice for business travelers brings mixed reactions. While some guests perceive the quality and service as befitting its rating, others find it falling short compared to expectations from other Novotel locations. Despite these variances, the hotel's strategic location and professional staff make it a viable option for business travel.
Overall, Novotel Riyadh Al Anoud offers a commendable stay experience, bolstered by its prime location, professional staff and family-friendly amenities, though improvements in room updates, dining services and WiFi connectivity could enhance guest satisfaction further.
Business Hotel
Novotel hotels generally cater to business travelers with facilities for meetings and conferences. It offers contemporary rooms and a range of dining options.
Accessible Hotel
This hotel features facilities for disabled guests, including wheelchair accessibility, toilets with grab rails, higher level toilets, lower bathroom sinks, emergency cords in bathrooms, visual aids like Braille and tactile signs, and auditory guidance. Wheelchair-accessible parking and paths of travel are available.
Hotel with Gym
This hotel offers a fitness center with modern equipment suitable for various workout routines. Guests can also enjoy the swimming pool and other recreational amenities.
4-Star Hotel
Situated on King Fahad Road in the Olaya district of Riyadh, this hotel provides modern accommodations and convenient access to the city's business and commercial areas.
Hotel with Indoor Pool
This hotel features a designer indoor pool equipped with high-tech lounge chairs. It also offers a children's pool, making it suitable for families.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Parking
Hotel with Heated Pool
About Novotel Riyadh Al Anoud
License: 10010143
Guest Reviews
Location
Breakfast
Dinner
Rooms
However, the hotel’s rooms are contrasted by dated interiors and old furniture. Many reviews emphasize the need for renovation and updating, noting that the rooms are showing significant signs of wear and tear. Issues like noisy air conditioning units, poor lighting and weak soundproofing detract from the overall comfort. Maintenance problems such as faulty electrical outlets, dirty carpets and poorly maintained bathroom fixtures also pose recurrent inconveniences.
Despite these drawbacks, some guests find the beds very comfortable and appreciate the cleanliness maintained by the hotel staff. Visitors noted the necessity of basic updates to enhance the overall quality of the rooms, suggesting improvements in furniture, lighting and room maintenance.
Overall, while the spaciousness and cleanliness of the rooms at Novotel Riyadh Al Anoud are commendable, the outdated furnishing and litany of maintenance issues suggest the need for significant upgrades to meet modern standards.
Beds
Cleanliness
However, not all feedback is glowing. Some guests have pointed out issues with outdated furniture, maintenance needs and occasional lapses in daily room cleaning. There are mentions of specific areas, such as bathrooms, that require more thorough attention to cleanliness. Despite this, the prompt and friendly service provided by the staff, along with the hotel's strategic location, seem to mitigate these shortcomings for many.
Overall, Novotel Riyadh Al Anoud stands out for maintaining a high standard of cleanliness and comfort, making it a commendable choice for travelers seeking a pleasant stay.
Staff
Despite occasional mentions of delays in check-in/check-out and some lapses in room service, the overall sentiment towards the hotel's employees remains highly positive. The staff are often described as respectful, supportive and attentive to guest needs, creating a pleasant and accommodating atmosphere. Instances of exceptional service, such as quickly arranging rooms or assisting with luggage, further exemplify the team's commitment to guest satisfaction.
The reception's efficiency and the polite demeanor of the employees contribute significantly to the hotel's appeal, making it a recommended choice for travelers who value excellent customer service in their accommodation experience.
Wi-Fi
Despite these positives, a number of guests have expressed dissatisfaction with the WiFi service. There are frequent mentions of slow WiFi, weak connections and internet access issues. Particularly, there were a few complaints that the internet stopped at midnight and that there was no WiFi available in the rooms. Additionally, some guests faced problems with their TVs, noting that they couldn't connect to the internet or access streaming services like Netflix.
Overall, while the hotel makes an effort to provide WiFi, there are significant inconsistencies in the connectivity that might affect your experience, especially if a reliable internet connection is a priority during your stay.
Gym
Pool
Parking
However, many reviews highlight challenges related to parking. The parking spaces are often described as tight and narrow, making it tricky for larger or luxury cars. There's a consensus that the underground parking has limited spaces and finding an available spot can be difficult and time-consuming, sometimes necessitating roadside parking. Occasional problems include closed parking areas and crowded spaces, which contribute to a less pleasant parking experience. Despite these issues, the hotel does have a parking lot and the overall effort by the parking service staff is noted positively.
Family
4 Star
Business
While some rooms may be deemed too small for work, the quality of the rooms generally receives positive mentions. However, those looking for extensive business center services may be disappointed as such facilities are lacking. Despite this, the hotel's quiet environment adds to its appeal for focused and uninterrupted business activities. The combination of reasonable pricing and four-star amenities makes it a practical option for business trips.
Yes, Novotel Riyadh Al Anoud has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Novotel Riyadh Al Anoud.
No, Novotel Riyadh Al Anoud doesn't allow dogs.
Yes, parking facilities are available at Novotel Riyadh Al Anoud.
Yes, Novotel Riyadh Al Anoud has a gym.
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