Movenpick Hotel and Residences Riyadh
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Summary of reviewsMovenpick Hotel and Residences Riyadh enjoys a prestigious and strategic location in the heart of Riyadh. Its proximity to key attractions, financial hubs like King Abdullah Financial City, Riyadh Park and major event venues is highly appreciated by guests. The hotel's easy access from the North Ring Road and closeness to the airport make it convenient for travelers seeking both the vibrancy of city life and a quiet respite.
Cleanliness is a standout feature with guests consistently noting the spotless and well-maintained rooms that enhance their comfort through spaciousness, tranquil atmosphere and modern amenities. The breakfast experience at Movenpick Hotel and Residences Riyadh generally garners positive reviews for its delicious, well-prepared and varied buffet offerings, contributing to a delightful start to the day. The diversity and quality of food, fresh ingredients and pleasant presentation are frequently praised, although some guests suggest a need for more variety in the menu.
Dinner experiences are more mixed. Guests commend the Moroccan Restaurant and some other dining options for their high quality and taste. However, there are notable concerns about inconsistent food quality, slow service and high buffet prices. Room service, in particular, has received critical feedback for its lack of reliability and quality.
Rooms receive high marks for their design, comfort, cleanliness and panoramic city or garden views. They are soundproofed, promoting a quiet and restful stay and come equipped with comfortable furnishings and ample amenities. However, some guests have noted intermittent issues with housekeeping delays and occasional maintenance shortcomings.
The staff at Movenpick Hotel and Residences Riyadh shine in providing excellent customer service. Guests frequently highlight the professionalism, friendliness and attentiveness of the hotel employees, from the front desk to housekeeping and restaurant staff. Individual staff members like Ms. Shurooq and Mr. Abdulrahman are often mentioned for their exceptional service, making guest interactions pleasant and memorable.
While the overall cleanliness of the hotel is exceptional with detailed attention to maintaining immaculate conditions, there are occasional lapses such as dusty rooms or delays in housekeeping. The free Wi-Fi service poses a significant area for improvement, often described as slow and unreliable, especially on the upper floors.
The hotel's spa is somewhat limited and receives mixed feedback with some visitors noting its absence or lack of staff, while others describe it as worthwhile. The gym is well-received for its cleanliness and modern equipment with suggestions to enhance its offerings further. Pool facilities are similarly mixed, appreciated for their beautiful settings and scenic views but criticized for crowding, cold temperatures and occasional cleanliness issues.
Parking facilities are mostly praised for their spaciousness and cleanliness, though some guests found the layout confusing and experienced difficulties with valet services. The hotel's family-friendly ambiance and amenities, including spacious rooms and clean environments, make it a top choice for families visiting Riyadh.
Overall, Movenpick Hotel and Residences Riyadh stands out for its prime location, commendable cleanliness, friendly staff and ample amenities, making it a favored choice for both business and leisure travelers, despite a few areas that could benefit from enhancements.
Categories
Cleanliness is a standout feature with guests consistently noting the spotless and well-maintained rooms that enhance their comfort through spaciousness, tranquil atmosphere and modern amenities. The breakfast experience at Movenpick Hotel and Residences Riyadh generally garners positive reviews for its delicious, well-prepared and varied buffet offerings, contributing to a delightful start to the day. The diversity and quality of food, fresh ingredients and pleasant presentation are frequently praised, although some guests suggest a need for more variety in the menu.
Dinner experiences are more mixed. Guests commend the Moroccan Restaurant and some other dining options for their high quality and taste. However, there are notable concerns about inconsistent food quality, slow service and high buffet prices. Room service, in particular, has received critical feedback for its lack of reliability and quality.
Rooms receive high marks for their design, comfort, cleanliness and panoramic city or garden views. They are soundproofed, promoting a quiet and restful stay and come equipped with comfortable furnishings and ample amenities. However, some guests have noted intermittent issues with housekeeping delays and occasional maintenance shortcomings.
The staff at Movenpick Hotel and Residences Riyadh shine in providing excellent customer service. Guests frequently highlight the professionalism, friendliness and attentiveness of the hotel employees, from the front desk to housekeeping and restaurant staff. Individual staff members like Ms. Shurooq and Mr. Abdulrahman are often mentioned for their exceptional service, making guest interactions pleasant and memorable.
While the overall cleanliness of the hotel is exceptional with detailed attention to maintaining immaculate conditions, there are occasional lapses such as dusty rooms or delays in housekeeping. The free Wi-Fi service poses a significant area for improvement, often described as slow and unreliable, especially on the upper floors.
The hotel's spa is somewhat limited and receives mixed feedback with some visitors noting its absence or lack of staff, while others describe it as worthwhile. The gym is well-received for its cleanliness and modern equipment with suggestions to enhance its offerings further. Pool facilities are similarly mixed, appreciated for their beautiful settings and scenic views but criticized for crowding, cold temperatures and occasional cleanliness issues.
Parking facilities are mostly praised for their spaciousness and cleanliness, though some guests found the layout confusing and experienced difficulties with valet services. The hotel's family-friendly ambiance and amenities, including spacious rooms and clean environments, make it a top choice for families visiting Riyadh.
Overall, Movenpick Hotel and Residences Riyadh stands out for its prime location, commendable cleanliness, friendly staff and ample amenities, making it a favored choice for both business and leisure travelers, despite a few areas that could benefit from enhancements.
Luxury Hotel
This 5-star property offers luxurious rooms and residences with floor-to-ceiling windows and luxury amenities. It includes a fitness center, outdoor pool, spa, and a spacious Royal Penthouse.
Hotel Taking Steps Towards Sustainability
This Green Globe certified hotel has a zero single-use plastics policy and implemented a food waste management system. It prioritizes local suppliers, significantly reduces energy consumption, and uses digital room key cards to reduce traditional keycard waste.
Family Friendly Hotel
Offers spacious residences, making it suitable for families needing extra space. The hotel provides a comfortable and convenient stay with amenities catering to both adults and children.
Romantic Hotel
Provides a combination of hotel services and residential comfort, creating a relaxing and romantic atmosphere. Offers spacious accommodations and excellent facilities.
Hotel with Swimming Pool
Mövenpick Hotel and Residences Riyadh offers a luxurious pool experience with top-notch amenities. Relax by the poolside, take a refreshing dip, or indulge in a poolside massage for the ultimate relaxation.
Outdoor Pool
5-Star Hotel
Located next to the King Abdullah Financial District, the Movenpick Hotel and Residences Riyadh offers both hotel rooms and luxury residences. The hotel features multiple dining options, a fitness center, and a pool, providing a comfortable and convenient stay for both short and long-term guests.
Hotel with Outdoor Pool
Movenpick Hotel and Residences Riyadh offers a luxurious pool experience with top-notch amenities. The outdoor pool area is praised for its excellent maintenance and aesthetic appeal.
Hotel for Honeymoon
Hotel with Spa
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
About Movenpick Hotel and Residences Riyadh
License: 10001459
Guest Reviews
Location
Cleanliness is another highlight with guests frequently noting the hotel's spotless conditions and tranquil atmosphere. The spacious and well-appointed rooms, coupled with comfortable amenities, add to the overall appeal. While it offers a luxurious stay with excellent facilities and staff, the somewhat isolated location means that walking to nearby eateries or shops isn't feasible and a ride is often needed for food and beverage options.
Despite being a bit removed from the central traffic congestion, its excellent reception, modern amenities and the captivating views of the financial district contribute to a high level of guest satisfaction. This hotel perfectly balances accessibility to significant city points and tranquil, comfortable environments, making it a top choice for both short and extended stays.
Breakfast
Despite the majority of positive feedback, some guests express concerns about the lack of variety and the repetitiveness of the breakfast menu. A few reviews mention that certain dishes were plain or not up to par with the hotel's pricing and five-star reputation. Nevertheless, standout items like the diverse selection and the pleasant presentation receive consistent praise.
Additionally, the tranquil and spacious breakfast setting is appreciated by many guests, contributing to an enjoyable start to their day. The availability of two restaurants, two cafes and various buffet options further enrich the dining experience. While there are calls for improvements and updates to the breakfast menu, it remains a noteworthy highlight of the hotel, often described as amazing and beautiful by those who have enjoyed it.
Dinner
The buffet setup for dinner offers a tempting display and is appreciated for being very nice and varied by some. The atmosphere, decoration and cleanliness of the dining areas generally meet expectations. The addition of two restaurants, two cafes and children's activities on Friday nights enhance the overall dining experience for families.
However, several guests report issues with the food quality with many describing it as below average or even bad. The variety in the dinner buffet could use more attention as it sometimes falls short of the expectations for a five-star hotel. Slow service, high buffet prices and discrepancies in quoted prices further dampen the dining experience. Room service, in particular, was critiqued heavily with some describing it as disastrous and inedible.
Overall, dinner at Movenpick Hotel and Residences Riyadh might satisfy some, but there's considerable room for improvement, particularly in maintaining consistent food quality and service across the board.
Rooms
The soundproofing in most rooms ensures a quiet and disturbance-free stay and the beds are often described as very comfortable with clean and organized room environments. High points also include the excellent views from higher floors and the overall tranquility.
However, some areas require attention. Several reviews highlight cleanliness issues, such as dust on the floor, unclean bathrooms and occasional bad odors. Delays in housekeeping and room service are also a concern for some guests with notable instances of rooms not being ready upon arrival or not cleaned thoroughly.
A minority of guests have mentioned that the room sizes can sometimes be smaller compared to other hotels and there are a few reports of maintenance issues, such as clogged washing machines and hot water problems. Nevertheless, the location, professional staff and luxurious feel of the facilities make it a noteworthy choice for travelers.
Beds
King-size beds are a common feature in the rooms and several reviews mentioned the presence of these spacious beds, adding to the overall comfort. However, some guests have reported issues, including allergic reactions from the bedsheets and cleanliness concerns, emphasizing the need for more stringent housekeeping standards.
While the pillows received mixed reviews—some found them to be the best ever, while others deemed them uncomfortable—it's clear that bed comfort remains a strong point for the hotel. However, elements like bed height and room size drew occasional critiques, indicating some areas for improvement.
In summary, beds at the Movenpick Hotel and Residences Riyadh are generally praised for their comfort with guests enjoying restful sleep facilitated by high-quality mattresses and soft bedding, despite a few noted issues that require attention.
Cleanliness
Guests also appreciate the hotel's efforts in maintaining a well-organized and orderly environment with housekeeping upholding a high standard of cleanliness even in the common facilities. The swift and efficient responses from the staff, combined with immaculate conditions, enhance the overall guest experience.
However, not all feedback is glowing. A few reviewers noted certain lapses, such as dust in rooms and occasional delays in housekeeping services. Some guests felt that the level of cleanliness and housekeeping required attention to meet five-star standards. Despite these isolated incidents, the general consensus remains positive, positioning the Movenpick Hotel and Residences Riyadh as a commendable choice for travelers seeking a clean, comfortable and luxurious stay in the city.
Staff
Moreover, the restaurant and housekeeping staff also earn accolades for their dedication and cheerful demeanor. Special thanks repeatedly go out to individual staff members like Mr. Younis, Zaman and many others who go the extra mile to enhance the guest experience.
Although there were a few instances of poor service and delays, such as unresponsive reception and housekeeping delays, the overall impression remains positive. Guests appreciate the exceptional treatment, fast room service and the warm, welcoming attitude of the staff. This level of dedication contributes significantly to the hotel's reputation of an enjoyable and comfortable stay.
Wi-Fi
Spa
Gym
Pool
Visitors also commend the scenic views of the garden and pool from the hotel's excellent restaurants. The rooftop lounge, which includes a swimming pool, is highlighted as particularly beautiful, adding a luxurious touch to the overall experience. The hotel also features both indoor and outdoor pools, which are a notable attraction.
However, there are some downsides. There is no designated pool for women and the pool area can sometimes feel crowded, particularly in the coffee section. Some reviews mention that the pool water can be uncomfortably cold and occasionally dirty with objects found at the bottom. Additionally, the services related to the pool are not always clearly communicated, requiring guests to seek out information themselves.
While there are areas for improvement, such as the cleaning and maintenance of the pool as well as providing clear information on accompanying services, the beautiful setting and thoughtful amenities around the pool still make it a notable feature of the Movenpick Hotel and Residences Riyadh.
Parking
While the parking in the basement is praised for being spacious and clean, some guests found it overly crowded and confusing with intricate layouts and unclear signage. Additionally, finding attendants promptly was an issue for a few guests. Some noted that the parking can be expensive and there is not always enough space for all residents, making it necessary to rely on the valet service, which some did not find up to their expectations.
In summary, while Movenpick Hotel and Residences Riyadh offers mostly spacious and clean parking facilities, potential guests might encounter occasional challenges with crowding, navigation and valet service coordination.
Family
The hotel's amenities cater to both adults and children with multiple locations of indoor pools, a gym and engaging children's activities, particularly notable on Friday nights. The provision of evening light dinners adds a touch of convenience for families, allowing them to unwind without the need to venture out.
Guests have praised the hotel for its welcoming team and respectful service. The staff's politeness, attentiveness and speedy service contribute significantly to a hassle-free stay. Special mentions highlight standout employees like Nawaf Alshannar, whose classy interaction left a memorable impression.
However, safety concerns were noted regarding the window mechanism in rooms and the entrance setup, which some found potentially hazardous for children. Despite these concerns, the overall consensus remains highly positive, recommending Movenpick Hotel and Residences Riyadh as an excellent choice for families seeking a blend of comfort, service and family-centric amenities.
5 Star
The spa and gym facilities are appreciated for being up to the mark of a five-star hotel, contributing to a comfortable and luxurious stay. Housekeeping and room cleaning services receive positive feedback, reinforcing the hotel's commitment to cleanliness.
However, not all comments are uniformly positive. Some guests were disappointed with the buffet and breakfast, describing them as modest and not meeting five-star expectations. A few reviews also criticize the service for being slow and unresponsive at times, affecting their overall experience. Issues like poor air conditioning and external noise were also mentioned, detracting from the otherwise luxurious environment.
Overall, while Movenpick Hotel and Residences Riyadh is frequently heralded as a top-tier, luxury accommodation with exceptional service and facilities, occasional lapses in specific areas suggest room for improvement in consistently delivering the five-star experience guests anticipate.
Business
Business meetings can be comfortably held in the lounge or dedicated meeting rooms with the hotel providing high-quality services, including fast check-in and check-out. The spacious rooms equipped with desks cater perfectly to business needs and the hotel's proximity to key financial districts like KAFD and RDC further enhances its appeal for business tourism.
Guests have little to no negative feedback, highlighting the exceptional level of service provided. The hotel’s website also receives positive remarks, making the booking process smooth. Overall, the combination of excellent facilities, professional staff and strategic location makes Movenpick Hotel and Residences Riyadh a top choice for business travelers.
Accessible
The reception staff was frequently highlighted for their professionalism, politeness and cooperative nature. Their welcoming attitude and readiness to assist, even allowing guests access to the lounge when needed, contribute significantly to the positive experience. However, some guests mentioned that necessary assistance was occasionally lacking and that ongoing maintenance works could be bothersome. Despite these minor issues, the hotel's overall accessibility and the supportive nature of the staff make it an excellent choice for disabled travelers in Riyadh.
Outdoor Pool
The outdoor pool is highlighted as a significant feature not to be missed, further complemented by the rooftop lounge which provides additional leisure space. The presence of pool fountains adds to the visual appeal and guests enjoy the open swimming area. Nonetheless, some reviews mention disappointing elements such as a lack of view and the fact that there is no private pool for women. Additionally, it is noted that smoking can occasionally be an issue next to the pool.
Despite these minor shortcomings, the services related to the outdoor facilities, including the pool and room service, are generally rated highly, contributing to an enjoyable stay at the hotel.
Honeymoon
Luxury
The Moët & Chandon lounge embodies a sense of luxury, enhancing the overall ambiance and providing an exclusive experience. The hotel stands out for its excellent balance of quality, luxury and price, making it worth every investment. The accommodations are described as big and new, adding to the feeling of extravagance.
Service quality is another highlight with staff frequently noted for their exceptional hospitality and attention to detail. The hotel’s cleanliness and elegance have set new standards in Riyadh, offering a level of luxury that guests have found unparalleled.
Whether for leisure or business, the Movenpick Hotel and Residences Riyadh promises a calm, sophisticated and above all, a luxurious stay, making it a premier choice in the city.
Romantic
Yes, Movenpick Hotel and Residences Riyadh has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Movenpick Hotel and Residences Riyadh.
No, Movenpick Hotel and Residences Riyadh doesn't allow dogs.
Yes, parking facilities are available at Movenpick Hotel and Residences Riyadh.
Yes, Movenpick Hotel and Residences Riyadh has a gym.
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