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Hilton Riyadh Hotel & Residences

Riyadh , 6623 Al Shohadaa – Eastern Ring Road (Show on Map)

8.4

Very Good

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Summary of reviewsThe Hilton Riyadh Hotel & Residences offers an enviable blend of convenience and tranquility, making it a top choice for both business and leisure travelers. Positioned near Granada Mall and just minutes from the airport, it provides easy access to key business centers and popular malls while maintaining a peaceful environment away from the city's bustle. The location is highly praised for its strategic placement, lively yet calm atmosphere and excellent connectivity.

Guests have lauded the breakfast experience as one of the hotel’s standout features, often describing it in superlative terms. The buffet offers a wide variety of delicious options catering to both Western and Eastern preferences with the staff receiving commendations for their friendliness and helpfulness. Despite occasional criticisms regarding coffee quality and pricing, the overall sentiment towards the breakfast remains highly positive.

The dinner experience receives mixed reviews. While many guests enjoy the superb and diverse food options, including an excellent Friday lunch buffet, some feel that certain offerings, particularly the Asian buffet, are underwhelming and overpriced. The hotel's dining experience is marked by good service and cleanliness, though some inconsistencies in food quality and value are noted.

Rooms are generally praised for their spaciousness, modern decor and comfort, often featuring great city views. However, issues with maintenance, cleanliness and outdated furniture are occasionally raised. Mixed feedback on housekeeping services underscores the need for more consistent room cleanliness and better response to guest requests.

Cleanliness across the hotel is frequently praised with many guests noting the immaculate condition of rooms and common areas. However, occasional lapses such as unclean toilets and dusty carpets have been reported. The hotel's commitment to sanitation and safety is appreciated, yet consistency in cleaning standards could be improved.

The staff at Hilton Riyadh Hotel & Residences receives extensive commendation for their professionalism, friendliness and exceptional service. Special mentions of individual staff members and the warm hospitality of the Saudi national staff contribute positively to the guest experience, though minor issues with response times and communication at the reception are mentioned.

The hotel provides free Wi-Fi, which has received mixed reviews. While some guests find it fast and reliable, others experience weak signals and frequent disconnections, indicating room for improvement in internet service.

The hotel’s spa facilities, especially the Al Tala Spa, are praised for their cleanliness and relaxing environment, although some find the spa services below expectations. The gym receives positive feedback for being well-equipped and catering to diverse fitness needs, contributing to the hotel's reputation for quality amenities.

Feedback on the pool area is mixed. The pool is described as warm, child-friendly and clean, making it ideal for families, though early closing times and occasional cleanliness issues are noted.

Parking facilities receive mixed opinions with positives including valet service and spacious parking areas. However, guests highlight issues with delays in car retrieval, congestion during events and the need for better organization and signage.

Overall, Hilton Riyadh Hotel & Residences stands out as a luxurious and convenient option for travelers, offering high-quality amenities, excellent staff service and a strategic location. While there are areas for improvement, particularly in room maintenance and Wi-Fi service, the hotel provides a generally positive and comfortable guest experience.
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Luxury Hotel

Mentioned as a luxury hotel in Riyadh, this Hilton property offers high standards of service and amenities expected from the brand, catering to discerning travelers.

Hotel Taking Steps Towards Sustainability

As part of Hilton's Travel with Purpose program, this hotel participates in soap recycling and uses digital keys to reduce plastic waste. It has significantly reduced energy, LPG, fuel, and water consumption, and composts food waste for organic fertilizers.

Hotel for Honeymoon

Hilton Riyadh Hotel & Residences offers excellent facilities and services. It is a great choice for a relaxing and enjoyable honeymoon, with spacious accommodations and comprehensive amenities.

Hotel with Spa

The Hilton Riyadh Hotel & Residences is listed among the top spa hotels. While specific details about the spa are not available in the provided context, its inclusion suggests a high-quality spa experience.

Family Friendly Hotel

Features both hotel rooms and residences, providing flexible accommodation options for families. The hotel offers amenities suitable for both short and long stays, ensuring a comfortable experience.

Business Hotel

This hotel offers extensive meeting space, totaling 41,100 sq ft and offers 866 guest rooms. It is connected to Granada Shopping Mall, providing additional convenience for business travelers.

Hotel with Parking

Features ample parking space for guests. Known for its reliable and well-maintained parking facilities, providing a secure and convenient experience. The combination of a hotel and residences ensures a higher capacity for parking, accommodating a large number of vehicles.

EV charging stations

Accessible Hotel

Hilton Riyadh Hotel & Residences offers accessible rooms located on the 3rd floor, providing a welcoming and easily navigable environment for guests with disabilities. The hotel facility is designed for ease of movement, and the staff are noted for their friendly, professional, and assistive demeanor, ensuring a smooth experience for all guests.

Hotel with Gym

This hotel features a large, modern gym with a wide range of equipment suitable for all fitness levels. There are also options for personal training and fitness classes, as well as access to swimming pools and sports courts.

Hotel with EV Charging Stations

This hotel offers on-site EV charging, making it convenient for electric vehicle owners. They also provide both self-parking and valet parking options, with clear pricing information available for parking services.

5-Star Hotel

The Hilton Riyadh Hotel & Residences provides a combination of hotel rooms and residences, offering flexibility for different types of travelers. The hotel features multiple dining options, a fitness center, and swimming pools, ensuring a comfortable and convenient stay.

Hotel with Indoor Pool

This hotel stands out with two indoor pools, including a dedicated ladies-only and fully-secluded pool. It also offers a comprehensive spa with a sauna, steam room, hammam, and hot tub/jacuzzi for a complete wellness experience.

Hotel with Heated Pool

Offering a luxurious heated pool and extensive recreational facilities, the Hilton Riyadh Hotel & Residences provides a comprehensive experience for guests. The hotel's commitment to comfort and service ensures a memorable stay.

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Room Types

King Guest Room The spacious triple room offers air conditioning, a minibar, a tea and coffee maker, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

King Studio The well-equipped kitchen features a refrigerator, a dishwasher and a microwave. The spacious studio provides air conditioning, a minibar, a tea and coffee maker, a seating area, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

King Studio - Accessible A kitchen fitted with a refrigerator, a dishwasher and a microwave is available for cooking and storing food. The spacious air-conditioned studio features a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a seating area. The unit has 1 bed.

Deluxe King Room Room size: from 45.5 - 58.2 square meters. Features: Ingeniously designed with elegant interiors providing all modern facilities. These cozy 45.5 to 58.2 sqm rooms come with a king-size bed. Snuggle up in bedding that includes down comforters, designer duvets and a pillow menu. The contemporary décor extends to the marble bathroom, which features a combined bathtub and stand shower. With complimentary WiFi, a media hub and work desk, you’ll find your stay filled with convenience. Start the day with an infusion of your choice, courtesy of the free tea and coffee making facilities. Deluxe Rooms have also a 42 Inch HDTV. Bed size: King bed: 180 x 200 cm

Two-Bedroom Deluxe Apartment - Accessible Area: from 124.6-150 Sqm Features: There is one master room and two twin's rooms featuring kitchens with refrigerators and microwaves. Wireless Internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include coffee&tea makers and irons&ironing boards. Bed size: 1King bed: 180 x 200 cm - Twin bed: 135 x 200 cm -there is one master room and one twin room.

Deluxe One-Bedroom King Suite Room size: 117.7 – 133.9 Sqm Features: The Hilton Deluxe One-bedroom suite features neoclassic décor and cozy, rooms come with a choice between a king-size bed or two single beds, work disk and Living room with a relaxing sofa and coffee corner. Marble bathroom which features a combined bathtub and stand shower. Bed size: King bed: 180 x 200 cm

One-Bedroom Deluxe Apartment The fully equipped kitchen has a refrigerator, a dishwasher and a microwave. The spacious air-conditioned apartment features a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a seating area.

Family Deluxe Two Bedroom Apartment Area: from 124.6-150 Sqm Features: There is one master room with refrigerators and microwaves. Wireless Internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include coffee&tea makers and irons&ironing boards. Bed size: 1 King bed: 180 x 200 cm - Twin bed: 135 x 200 cm

Executive King Room Room size: from 36.9 - 39 square meters. Features: Our Executive rooms are all situated on the upper floors of the hotel (Start from the 14th floor). These cozy 37 to 39 sqm rooms come with a luxurious double bed or two single beds accessible as well and seating area, are popular with business travellers and families. Modern and contemporary, they may accommodate interconnect. The contemporary décor extends to the marble bathroom, which features a combined bathtub and stand shower. With complimentary WiFi, a media hub and work desk, you’ll find your stay filled with convenience. Start the day with an infusion of your choice, courtesy of the free tea and coffee making facilities. High floor, 42 Inch HDTV. Bed size: King bed: 180 x 200 cm - executive king room come with a luxurious king-size bed, no two single beds.

Executive Deluxe King Room Room size: 45.5-58.2 sqm Features: A variety of eco-friendly features in our Hilton Rooms help to maintain our environment with less consumption of our natural resources. These rooms come with a king-size bed. Snuggle up in bedding that includes down comforters, designer duvets and a pillow menu. The contemporary décor extends to the marble bathroom which features a walking shower, with complimentary Wi-Fi , a media hub, work desk and access to executive lounge for refreshments, snacks and drinks. You’ll find your stay filled with convenience. Start the day with an infusion of your choice, courtesy of the free tea and coffee making facilities. High floor, 42 Inch HDTV. No smoking area. Bed size: King bed: 180 x 200 cm

Executive One-Bedroom King Suite Room size: 136.9 - 155.3 Sqm Features: The Hilton Executive One-bedroom suite offers dedicated living and sleeping areas. Relax in the comfortable Living room complete with a sofa, two armchairs, work desk and coffee corner. Marble bathroom which features a combined bathtub and stand shower. Bed size: King bed: 180 x 200 cm Access to executive lounge

King Room - Mobility Access Room size: 36.9-45.5 sqm Features: A variety of eco-friendly features in our Hilton Rooms help to maintain our environment with less consumption of our natural resources. These cozy rooms come with a choice between a king-size bed or two single beds accessible rooms as well. Snuggle up in bedding that includes down comforters, designer duvets and a pillow menu. The contemporary décor extends to the marble bathroom, which features a combined and stand shower. Start the day with an infusion of your choice, courtesy of the free tea and coffee making facilities. Low floor, 42 Inch HDTV. Bed size: King bed: 180 x 200 cm Accessible features such as shower seat and toilet grab bar - accessible features such as shower seat and toilet grab bar

One-Bedroom King Suite - Disability Accessible Room size: 86.6 – 101.3 sqm Features: A variety of eco-friendly features in our Hilton Rooms help to maintain our environment with less consumption of our natural resources. These suites come with a king-size bed and pull out sofa. Snuggle up in bedding that includes down comforters, designer duvets and a pillow menu. The contemporary décor extends to the marble bathroom. As these rooms are interconnecting, you can easily double the overall space if require. complimentary WI-FI, refreshments-Snacks-Drinks in Lounge, Living Room, Sound System, USB Port and Espresso machine. High floor, 42 Inch HDTV. We provide an accessible one bed room suite in the 2nd and 4th floor. Views: Business view, High Way View and Mall view. Bed size: King bed: 180 x 200 cm - this rooms are not interconnecting

One-Bedroom King Suite Room size: 86.6 – 101.3 sqm Features: A variety of eco-friendly features in our Hilton Rooms help to maintain our environment with less consumption of our natural resources. These suites come with a king-size bed and pull out sofa. Snuggle up in bedding that includes down comforters, designer duvets and a pillow menu. The contemporary décor extends to the marble bathroom. As these rooms are interconnecting, you can easily double the overall space if require. complimentary WI-FI, refreshments-Snacks-Drinks in Lounge, Living Room, Sound System, USB Port and Espresso machine. High floor, 42 Inch HDTV. We provide an accessible one bed room suite in the 2nd and 4th floor. Views: Business view, High Way View and Mall view. Bed size: King bed: 180 x 200 cm

One-Bedroom Apartment with King Bed Room size: From 85.8 - 87 sqm Features: A variety of eco-friendly features in our Hilton Residences help to maintain our environment with less consumption of our natural resources. These cozy apartment come with a king-size bed and pull out sofa. The contemporary décor extends to the marble bathroom, which features a combined bathtub and walking shower. if you require you can pull out sofa. out sofa. With complimentary Wi-Fi, Living Room and Dining Table, 85sqm Kitchen including Espresso machine Microwave, dish washing machine, Oven and Washing Machine. HD IP TV 40 Inches. Low&high floor. No smoking area. Bed size: King bed: 180 x 200 cm

Family Two-Bedroom Apartment Room size: 115.7 sq. m – 144.7 sq. m Features: The Hilton Two-bedroom Apartment features neoclassic décor and cozy Living room complete with a sofa, two armchairs and coffee corner with a Nespresso machine and dining area, Kitchen, Laundry machine, and two bathrooms. Bed size: 1 King bed: 180 x 200 cm - Twin bed: 135 x 200 cm

Family Three-Bedroom Apartment Area: 160 Sqm Features: The Hilton Three-bedroom Apartment features neoclassic décor include three bedrooms, two bathrooms which features a combined bathtub and stand shower, maids room and cozy living room with dining table. featuring kitchens with refrigerators and microwaves. With complimentary WiFi, you’ll find your stay filled with convenience. Start the day with an infusion of your choice, courtesy of the free tea and coffee making facilities. High floor, HD IP TV 40 Inches. Bed size: 1 King bed: 180 x 200 cm - 4 Twin bed: 4 x 135 x 200 cm

Royal Suite Room size: 432.8 sqm Features: It is one of the two individually decorated luxurious suites in our Hilton, consist of three bedrooms (two twins bedrooms and one master bedroom) with a beautiful view in each of them. In addition, there is a private office and a wonderful dining room decorated with a marble. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower&tub combinations feature jetted bathtubs and complimentary toiletries. Views: Business Park

Twin Room Room size: 36.9-45.5 sqm Features: A variety of eco-friendly features in our Hilton Rooms help to maintain our environment with less consumption of our natural resources. These cozy rooms come with a choice between a king-size bed or two single beds accessible rooms as well. Snuggle up in bedding that includes down comforters, designer duvets and a pillow menu. The contemporary décor extends to the marble bathroom, which features a combined bathtub and stand shower. As these rooms are interconnecting, you can easily double the overall space if required. With complimentary WiFi, a media hub and work desk, you’ll find your stay filled with convenience. Start the day with an infusion of your choice, courtesy of the free tea and coffee making facilities. Low floor, 42 Inch HDTV Bed size: Twin bed: 2 x 135 x 200

One-Bedroom Deluxe Twin Suite Room size: 117.7 – 133.9 Sqm Features: The Hilton Deluxe One-bedroom suite features neoclassic décor and cozy, rooms come with a choice between a king-size bed or two single beds, work desk and Living room with a relaxing sofa and coffee corner. Marble bathroom which features a combined bathtub and stand shower. Bed size: Twin bed: 2 X 136 x 200 cm -it only offers two single beds

Executive Twin Room Room size: from 36.9 - 39 square meters. Features: Our Executive rooms are all situated on the upper floors of the hotel (Start from the 14th floor). These cozy 37 to 39 sqm rooms come with a luxurious double bed or two single beds accessible as well and seating area, are popular with business travellers and families. Modern and contemporary, they may accommodate interconnect. The contemporary décor extends to the marble bathroom, which features a combined bathtub and stand shower. With complimentary WiFi, a media hub and work desk, you’ll find your stay filled with convenience. Start the day with an infusion of your choice, courtesy of the free tea and coffee making facilities. High floor, 42 Inch HDTV. Bed size: Twin bed: 2 x 135 x 200 cm -remove "they may accommodate interconnect."

About Hilton Riyadh Hotel & Residences

License: 10006540

Guest Reviews

8.4

Very Good

Location

Nestled in an enviable spot in Riyadh, the Hilton Riyadh Hotel & Residences boasts a prime location that effortlessly marries convenience and tranquility. Positioned near the Granada Mall and mere minutes from the airport, it offers easy access to both bustling marketplaces and serene corners of the city. This location is ideal for both business and leisure travelers, providing proximity to key business centers and popular malls such as Riyadh Park and Al Nakhil.

Guests appreciate the hotel's strategic placement away from the city's central hustle, offering a quiet retreat while still being close enough to important venues and main roads. The area is described as lively yet calm, making it a perfect base for exploring the city or attending to business matters. The convenience of being close to a major shopping destination like Granada Mall cannot be overstated with many reviews highlighting the luxury of being within walking distance to numerous restaurants, cafes and shops.

Despite some reports of traffic congestion and occasional difficulties with taxi services, the overall sentiment towards the location remains overwhelmingly positive. The hotel’s connectivity to the airport and main roads ensures smooth commutes for travelers. With its blend of accessibility, convenience and a peaceful environment, the Hilton Riyadh Hotel & Residences stands out as a top choice for a comfortable and strategic stay in Riyadh.

Breakfast

The breakfast at Hilton Riyadh Hotel & Residences has garnered a range of feedback from guests, predominantly positive. Many highlighted that the breakfast is particularly remarkable with descriptions like incredible, amazing and excellent popping up frequently. The buffet is noted for its wide variety, offering diverse and delicious options that cater to both Western and Eastern preferences. Guests appreciated the multiple choices available, citing the richness and high quality of the items. The breakfast area is often praised for being clean organized and providing a pleasant dining experience.

The staff received applause for their friendliness and helpfulness, contributing positively to the breakfast experience. Specific mentions of staff members like Dhana and Emad highlight their exceptional service. Many guests noted that the breakfast buffet is very good, varied and delicious, making it one of the standout features of their stay.

However, not all feedback was glowing. Some guests felt that the coffee quality was below expectations and noted occasional disorganization in the food arrangements. There were a few instances where the breakfast area was criticized for an unpleasant smell and the absence of gluten-free options was a drawback for some. A handful of guests found the breakfast prices to be high and expressed disappointment when their expectations were not met.

Despite these occasional criticisms, the overall sentiment is that the Hilton Riyadh Hotel & Residences offers an excellent breakfast experience with a broad selection of delicious and well-presented food options.

Dinner

The dinner experience at Hilton Riyadh Hotel & Residences has received mixed feedback from guests. On the positive side, many have praised the excellent and delicious food options available, noting specific highlights like the superb Friday lunch buffet and excellent meals ordered to the room. The diversity of the hotel's dining options, including a variety of restaurants, cafes and lounges, offers convenience and a pleasant environment for guests looking to relax and enjoy their time.

However, not all experiences have been favorable. Some guests felt that certain buffet offerings, particularly the Asian buffet on Wednesdays, were underwhelming and featured stale, low-quality food. There were also frequent mentions of food being overpriced with several guests feeling the quality did not justify the cost. Issues like the absence of gluten-free breakfast options, limited dining choices during specific hours and unsatisfactory dinner experiences in terms of quality and value were highlighted.

Service-wise, the experience has been generally positive with guests appreciating the fast service and the cleanliness of the restaurants. Nonetheless, incidents like the premature closure of the Theater restaurant and misunderstandings regarding dinner reservations have caused inconvenience for some.

Overall, while the Hilton Riyadh Hotel & Residences offers a varied and generally well-regarded dining experience, there are areas for improvement, particularly in terms of quality consistency and pricing.

Rooms

The rooms at Hilton Riyadh Hotel & Residences generally receive high praise for their spaciousness and comfort with many guests appreciating the modern and luxurious decor. The large, well-appointed rooms often offer great city views and are described as comfortable and clean. The beds are frequently highlighted for their comfort and many rooms come with new, modern furniture.

However, some guests noted issues with room maintenance, such as the need for refurbishments, poor plumbing and malfunctioning doors. Room cleanliness is inconsistent with some reviews pointing out dusty conditions and the presence of unpleasant odors from the bathrooms or hallways. Reports of outdated and damaged furniture, as well as non-functional amenities like TVs, safes and kitchen appliances, detract from the overall experience.

Housekeeping services received mixed reviews with some guests praising the daily cleaning, while others expressed dissatisfaction with the frequency and thoroughness of cleaning. Requests for additional amenities like water, espresso machines and bathrobes were not always met, which was a point of frustration for several guests.

In terms of convenience, the hotel is favorably located near malls and the airport, providing easy access and a quiet environment away from the city's bustle. The views from many rooms are stunning, adding to the overall appeal. Unfortunately, experiences with room service and other hotel services were variable with some guests experiencing delays or insufficient responses to requests.

Overall, while the Hilton Riyadh Hotel & Residences offers large, comfortable rooms with many positive aspects, there are noticeable inconsistencies, particularly concerning maintenance and housekeeping, which could impact a guest's stay.

Beds

Guests at the Hilton Riyadh Hotel & Residences have various opinions about the beds, but many highlight comfort as a positive aspect. The majority of the reviewers found the beds to be comfortable and clean, often noting that it was one of the standout features of their stay. Words like very comfortable and soft were frequently used, suggesting that the hotel prioritizes the quality of its mattresses.

However, some guests did report dissatisfaction mainly due to the mattress being too hard and the pillows being uncomfortable. There were mentions of inconsistencies with pillow quality, some being too soft or not offering adequate support and cases where replacements did not solve the issue. Moreover, issues with cleanliness, such as stained pillows and bed sheets with fibers or body hair, were mentioned, though these seemed to be less common.

While there were some disturbances noted due to night parties, it didn’t seem to be a prevalent experience for most guests. Overall, the bed comfort receives mixed reviews but leans positively, indicating that while some guests had problems, many enjoyed a restful sleep in their provided accommodations.

Cleanliness

Hilton Riyadh Hotel & Residences frequently receives praise for its cleanliness from guests. Many reviews highlight a high level of cleanliness across its rooms, common areas and overall premises. Guests often find the rooms clean, comfortable and well-maintained with some describing the hotel as "super clean," "spotless," and "very clean," contributing to an overall pleasant stay. The hotel's commitment to safety and cleanliness, including regular sanitization, has also been appreciated.

However, the feedback is not uniformly positive. Some guests have voiced concerns about specific issues such as unclean toilets, dusty carpets and poorly maintained areas, which detracted from their experience. Delays in room cleaning and inconsistent cleaning standards between different rooms were also noted. There were instances of rooms not being cleaned properly before new guests arrived and comments about furnishings and carpets needing more thorough cleaning.

The reviews suggest that while the Hilton Riyadh generally maintains a high standard of cleanliness, there are occasional lapses that could be improved upon to meet the expectations set by its five-star status. Consistency in room service and better maintenance of common areas could enhance the overall guest experience.

Staff

The guest reviews for Hilton Riyadh Hotel & Residences extensively commend the professionalism, friendliness and cooperation of the staff. Many guests have highlighted the excellent customer service, prompt responses and warm hospitality they received throughout their stay. Special mentions were given to various staff members including Mr. Mubarak Al-Otaibi, Ms. Maha Al-Ghamdi and Mr. Ali Atif, amongst others, for their exceptional service and courteous behavior. The reception team, including individuals like Mr. Nawaf and Ms. Noorah Al-Hadithi, consistently received praise for their polite and efficient handling of guest interactions.

Numerous reviews also indicated a high level of cleanliness and organization within the hotel with specific notes on the immaculate condition of rooms and public areas. Instances of staff going above and beyond to ensure guest comfort were frequently mentioned, suggesting a dedicated and well-trained team. The Saudi national staff have been particularly noted for their professionalism and warm welcome, contributing to a pleasant and memorable guest experience.

However, a few reviews pointed out areas for improvement such as response times from room service and occasional gaps in communication at the reception. Despite these minor setbacks, the prevailing sentiment remained overwhelmingly positive with many guests expressing their intention to return, thanks to the commendable support and demeanor of the hotel staff.

Wi-Fi

The Wi-Fi at the Hilton Riyadh Hotel & Residences receives mixed reviews from guests. On the positive side, some guests found the Wi-Fi to be fast, reliable and even excellent during their stay. The internet service is available throughout the hotel and some guests appreciated that the Wi-Fi enters automatically. However, there are notable areas for improvement. Several guests experienced issues such as weak Wi-Fi in certain wings, frequent disconnections and difficulties with connecting or finding instructions for connection. While the hotel offers free Wi-Fi, its performance was sometimes described as poor or not meeting expectations. Overall, while the hotel provides internet service, there is room for enhancement to ensure a consistently good experience for all guests.

Spa

The Hilton Riyadh Hotel & Residences is frequently praised for its excellent facilities, especially the spa. Guests commend the high level of cleanliness and overall organization of the hotel. The Al Tala Spa is often described as clean, relaxing and offering excellent spa services, contributing to a great experience with its warm pool, steam room and sauna. However, there are occasional remarks about the spa being below average with some mentioning issues like it appearing broken or difficulties finding staff at the spa reception. Despite these minor drawbacks, the spa is generally viewed positively, adding to the appeal of the hotel.

Gym

Hilton Riyadh Hotel & Residences boasts a commendable gym facility that many guests have praised for its excellence and variety. Visitors have noted that the gym is well-equipped, catering to diverse fitness needs. The hotel complements its quality gym with additional wellness amenities, including a swimming pool, sauna and steam room, all maintained at a high standard. Overall, the gym contributes positively to the hotel's reputation for cleanliness and quality.

Pool

The pool area at Hilton Riyadh Hotel & Residences receives mixed feedback from guests. Positively, the pool is highlighted for being warm and child-friendly, making it an excellent choice for families. Guests consistently mention enjoying the pool area, describing it as great and exceptionally clean, particularly the women’s pool. The hotel’s offerings also include facilities such as a gym, sauna and steam room, which complement the pool experience well. However, some criticisms include the pool’s early closing time and occasional cleanliness issues. Additionally, there are remarks about a smelly indoor pool and the need for better pool entrance facilities. Despite these drawbacks, the heated pool remains a favorable feature for many visitors.

Parking

Guests of the Hilton Riyadh Hotel & Residences have mixed opinions about the parking facilities. On the positive side, the hotel offers valet parking and a wide parking area, making it convenient for guests to access their vehicles. The underground parking also provides a beautiful and organized space with easy accessibility from the hotel. However, some guests noted issues with the parking service, such as delays in car retrieval and uncooperative valet staff. The parking lots can sometimes be congested, particularly during corporate events and conferences, leading to heavy traffic and narrow access points. A few reviews mentioned that the parking areas need better organization and more directional signs. Despite these drawbacks, the overall feedback suggests the parking service could benefit from improvements, such as increased staffing and quicker retrieval times, to enhance the guest experience.

Family

The Hilton Riyadh Hotel & Residences stands out as a top choice for families seeking spacious and luxurious accommodations. Guests have consistently highlighted the ample space and high-quality furnishings of the apartments, deeming them perfect for family stays. The hotel's two-bedroom apartments offer a comfortable and enjoyable retreat for family groups, contributing to a peaceful and relaxed experience for all.

The hotel's ideal location near Granada Mall adds convenience, making it one of the best-located options in the city for families who enjoy shopping and exploring local attractions. Mothers with children have noted positive assistance from the staff, enhancing the overall family-friendly atmosphere.

However, some reviews indicate minor issues such as the limited food selection at the on-site mini market and occasional dissatisfaction with the provided meals. Additionally, there’s a need for better facilities specifically tailored for children. Despite these points, the overall sentiment suggests that the hotel’s accommodations cater well to families, offering a pleasant environment for a memorable stay.

5 Star

Hilton Riyadh Hotel & Residences is widely recognized as a luxurious and well-maintained establishment, boasting excellent service and professional staff that align with its five-star classification. Guests particularly appreciate the clean and well-kept grounds and many affirm that both the facilities and the service are indeed reflective of a five-star hotel.

However, some reviews suggest discrepancies in maintaining consistent five-star standards. Issues such as delayed return of insurance fees, lack of bathrobes in rooms and inadequacies in guest treatment have been noted. Additionally, the prices of accommodations are considered high compared to similar hotels, causing some guests to question the overall value for money.

While the breakfast buffet has been described as modest for a hotel of this caliber, there is a general consensus that the hospitality maintains the high standards expected of the Hilton brand. Despite a few critiques, many guests still enjoy a positive and privileged experience, benefitting from the hotel's overall luxurious ambiance and services.

Business

Hilton Riyadh Hotel & Residences emerges as a favorable choice for business travelers, combining comfort with functionality. The rooms are described as comfortable and clean, catering well to the primary needs of those traveling on business. The hotel's location is strategically close to workplaces, a commercial fair, the airport and the mall, facilitating easy commutes and added convenience.

An outstanding feature for many guests is the Executive Business Lounge, which offers a conducive environment for work while providing refreshments. The lounge's service stands out with guests noting its excellence and sophistication.

The hotel also includes a business center, although services are available for a fee. Despite some remarks about noisy rooms affecting work meetings and the impact of conference crowding, the overall environment remains calm and ideal for business activities. The professional staff and tailored services for flight attendants and business travelers enhance the experience further.

Shuttles for meetings and access to a specialized breakfast in the businessmen's lounge are added conveniences that guests appreciate. Thus, the Hilton Riyadh caters adeptly to the needs of business travelers, making it a preferred choice for many repeat visitors.

Accessible

The Hilton Riyadh Hotel & Residences generally provides a welcoming and accessible environment for guests with disabilities. The hotel offers accessible rooms on the 3rd floor and ensures the overall facility is easy to navigate. Guests appreciate the friendly, professional and assistive demeanor of the staff, contributing to a smooth and quick check-in and check-out process.

However, some challenges might arise, such as occasional elevator breakdowns, which could prove difficult for elderly guests, especially those needing to access the second tower. Booking procedures might require a clearer understanding of specific accessibility needs. Lastly, some guests have noted issues with housekeeping services.

Nevertheless, the hotel staff remain committed to addressing the needs of all guests and maintaining an environment that is convenient for people with disabilities.

Luxury

Hilton Riyadh Hotel & Residences is consistently recognized as a top-tier destination, frequently described as luxurious, prestigious and embodying ultimate comfort. Guests highlight the impeccable cleanliness and organization, which are signatures of the brand. The hotel's spacious and modern rooms are beautifully appointed with high-quality amenities, ensuring a truly welcoming and high-end experience.

The hotel's strategic location complements its luxurious appeal, making it a preferred choice for travelers seeking tranquility and comfort. Visitors appreciate the elegant and lavish ambiance, indicating that the hotel is a symbol of both luxury and creativity. The hospitality of the staff further enhances the guest experience, making everyone feel right at home from the moment of arrival.

Despite all the luxury and high standards, a few guests noted areas for improvement, such as the mini bar service. However, the majority of reviews reflect a positive consensus, emphasizing the value for luxury, the grandeur of the facilities and the overall majestic environment. Hilton Riyadh Hotel & Residences lives up to the prestigious Hilton name, offering an extraordinary stay that's both comfortable and opulent.

Yes, Hilton Riyadh Hotel & Residences has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Hilton Riyadh Hotel & Residences.

No, Hilton Riyadh Hotel & Residences doesn't allow dogs.

Yes, parking facilities are available at Hilton Riyadh Hotel & Residences.

Yes, Hilton Riyadh Hotel & Residences has a gym.

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