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Awfad Hotel

Riyadh , King Fahd Street, Olaya District (Show on Map)

7.5

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsAwfad Hotel, located in the heart of Riyadh, offers a prime location for both business and leisure travelers. Its central placement near major landmarks such as the Kingdom Tower, Olaya Street and King Fahd Road makes accessing shopping malls, restaurants and essential services like government departments and hospitals highly convenient. Guests value the easy access and the balance between peacefulness and the bustling city.

The cleanliness of the hotel is widely appreciated with frequent commendations for the daily diligence of the cleaning staff. This attention to hygiene extends to the accommodation rooms and bathrooms, contributing to a comfortable stay. However, some areas like alleys and pools require better upkeep and occasional lapses in cleanliness have been noted.

Guests generally appreciate the breakfast offerings, praising the delicious and high-quality food variety, from Arabic to Continental and American options. The friendly staff and the presence of an egg-cooking station enhance the breakfast experience. However, concerns about limited selection, repetitive items and high prices suggest room for improvement.

Dinner options receive positive feedback with the dinner buffet and room service being particularly praised for well-prepared and tasty dishes, though occasional issues with specific food items are noted.

The rooms provide a mixed experience. Many guests highlight the spaciousness and comfort, noting the well-maintained bathrooms and comfortable beds. However, issues such as outdated furniture, inadequate natural light and noise disturbances from neighboring rooms suggest areas for improvement. The hotel staff is responsive to complaints, often attending to issues promptly.

Staff performance is exceptional with numerous mentions of friendly, helpful and professional employees. Notable individuals like Abdullah, Sultana, Reema and Fatima receive specific praise for their service. Although some instances of unresponsive behavior are reported, overall, the staff significantly enhances the guest experience.

The Wi-Fi service at Awfad Hotel has mixed reviews. Some guests praise its speed and reliability, while others note issues with connectivity and speed, indicating that the service can be inconsistent.

The gym and pool facilities also receive mixed feedback. While the gym is well-maintained and equipped, limited operating hours and occasional cleanliness issues detract from the experience. The pool areas, particularly the rooftop pool, are generally well-kept and enjoyable, though improvements in comfort amenities and accessibility are needed.

Parking is a notable positive with ample, easily accessible underground parking available, adding convenience to guests' stays. The spacious and well-laid-out parking areas contribute to a hassle-free experience.

For families, Awfad Hotel is a suitable choice, offering a calm, clean and family-friendly environment with spacious rooms. Minor drawbacks like high pillows are mentioned, but overall, the hotel ensures a pleasant family stay.

The quality of beds and pillows garners mixed reviews with many finding the beds comfortable, though some discrepancies in softness and cleanliness are reported. The hotel is praised for its high standards as a four-star establishment, though occasional service lapses suggest areas for improvement.

In summary, Awfad Hotel is highly regarded for its strategic location, cleanliness and exceptional staff service, though improvements in certain facilities and amenities could enhance the overall guest experience.
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Hotel with Outdoor Pool

This hotel provides an outdoor pool for guests to enjoy, offering a refreshing option for relaxation and leisure during their stay.

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Rooftop Pool Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Rooftop Pool

Room Types

Superior Twin Room - Al Diriyah Style Guests will have a special experience as this twin room features a rooftop pool. Offering free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a bidet. The air-conditioned twin room offers a flat-screen TV with satellite channels, a private entrance, a minibar, a tea and coffee maker as well as garden views. The unit offers 2 beds.

Tuwaiq Suite This suite's standout features are the rooftop pool and hot tub. Boasting a private entrance, this air-conditioned suite features 1 living room, 1 separate bedroom and 2 bathrooms with a walk-in shower and a bath. The spacious suite features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.

Premier King Room Guests will have a special experience as this double room offers a rooftop pool and a hot tub. The spacious double room provides air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower and a bath. The unit offers 1 bed.

Superior Room - Al Diriyah This double room offers a rooftop pool. Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a private entrance, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed.

About Awfad Hotel

License: 10000535

Guest Reviews

7.5

Good

Location

Awfad Hotel enjoys a prime location in the heart of Riyadh, making it an ideal spot for both business and leisure travelers. Guests appreciate its strategic placement with major city landmarks like the Kingdom Tower and prominent areas such as Olaya Street and King Fahd Road just a short distance away. This central location makes accessing shopping malls, restaurants, cafes and various services highly convenient.

Many reviews highlight the hotel's proximity to key attractions and essential services, including government departments, hospitals and social gathering places. The hotel's location ensures a short commute, whether by walking or a brief taxi ride, to most business districts, entertainment venues and popular tourist spots. Guests particularly value the ease of access and the peaceful yet bustling surroundings in the middle of the city.

Cleanliness and the helpfulness of the staff have also been positively noted, adding to the overall satisfaction with the hotel's prime location. The combination of a great location, cleanliness and good service makes Awfad Hotel a highly regarded choice for visitors seeking convenience and comfort in Riyadh.

Breakfast

Visitors to Awfad Hotel express a wide array of opinions regarding the breakfast offerings. On a positive note, guests frequently highlight the delicious and high-quality nature of the breakfast. An extensive variety of options is often praised, appealing to a range of tastes including Arabic, Continental and American. The presence of a chef to cook eggs to order enhances the breakfast experience for many.

Several reviews commend the breakfast for being extensive and having plenty of variety. Guests find the format to be well spread out and the on-site restaurant is noted for catering efficiently to various needs. The friendly and smiling staff at the restaurant during breakfast time also contribute positively to guests' experiences.

However, there are areas marked for improvement. Some guests find the selection limited and not up to standard and others mention that the replenishment of the buffet items can be lacking. The simplicity of the breakfast and the repetitive nature over multiple days also receives critique. Additionally, the prices for breakfast are often described as exaggerated with some guests considering them too high for the value provided.

Overall, while the breakfast at Awfad Hotel has several highlights that appeal to various palates, there are clear suggestions for enhancing variety and addressing pricing concerns to meet broader guest expectations.

Dinner

Guests at the Awfad Hotel generally appreciate the dining options available, particularly praising the dinner buffet and room service. Many mention the dinner being delicious, well-prepared and fairly priced. Specific dishes such as chicken tikka masala and spring rolls receive positive feedback for their taste. However, there are mixed reviews regarding the quality and preparation of some food items. Some guests have encountered issues with cold meals, overly salty pasta and occasional poor quality in specific dishes like burgers. Despite these setbacks, the breakfast also garners compliments for its delicious offerings. Overall, while there are areas needing improvement, the dining experience at Awfad Hotel often meets guest expectations.

Rooms

The rooms at Awfad Hotel can be summarized as a mixed bag of experiences, balancing between comfort and the need for upgrades. Guests frequently appreciated the large size of some rooms and praised the comfortable beds, contributing to a generally restful stay. Cleanliness was a consistent positive with bathrooms being particularly well-maintained and equipped with strong water pressure and daily cleaning service.

However, numerous reviews highlight that the rooms are somewhat outdated with worn-out furniture and decor needing attention. The cleanliness of some rooms and common areas received mixed feedback with certain guests noting issues such as bad smells, dirty carpets and occasional lapses in the cleaning service. The small windows in many rooms were a point of contention, leading to concerns about inadequate natural light and ventilation.

Sound insulation appeared to be another issue with some guests reporting disturbances from neighboring rooms and hallways. The room sizes varied with several guests finding them smaller than expected, sometimes causing discomfort. Maintenance issues like faulty air conditioning, clogged showers and non-functional room telephones also detracted from the overall experience for some visitors.

Despite these mixed reviews, the hotel staff showed responsiveness to complaints, often upgrading rooms or fixing issues promptly when informed. The public areas of the hotel, including the hallways and restaurants, were generally clean and well-maintained, adding to the communal experience. In summary, while the rooms at Awfad Hotel offer comfort and cleanliness to a degree, there is a clear need for upgrades and improved maintenance to meet guest expectations consistently.

Beds

Awfad Hotel receives a mix of praise and criticism regarding the quality of its beds and pillows. Many guests consistently mention the beds as comfortable, very comfortable and offering complete comfort. However, several guests find the beds too soft or narrow for their liking. Some also encounter issues with the beds being either too low or having sags in the mattresses, indicating a need for replacement in certain rooms.

The pillows are often described as uncomfortable, too high and lacking the necessary softness, causing neck strain for some guests. Despite these issues, a few reviews note the bed and pillows together as comfortable.

Room cleanliness is another concern with several guests commenting on worn-out bed sheets with stains or bedsheets that are not clean, sometimes carrying an unpleasant smell of cigarettes. There are also reports of dusty conditions and unclean bedspreads, which detracts from the overall comfort experience.

In essence, while Awfad Hotel appears to offer a generally comfortable sleeping experience with some rooms featuring comfortable beds and soft linens, inconsistencies in bed and pillow quality, as well as cleanliness, present areas requiring attention.

Cleanliness

The Awfad Hotel garners significant appreciation from its guests for its overall cleanliness and modern appeal. Many reviews highlight the hotel as very clean, ensuring a comfortable stay. The rooms are frequently described as clean and quiet, making it a peaceful retreat. The cleaning staff’s daily diligence is commendable, maintaining a high standard of hygiene and order throughout the building. Guests are pleased with the cleanliness of the accommodation rooms and bathrooms, often noting pleasant scents and a tidy atmosphere.

However, some areas require attention. There are occasional mentions of insufficient room cleaning services, particularly during the last third of the night. A few guests noted that certain areas, like alleys and pools, need better upkeep and renovation. Specific complaints about dirty sheets, bad smells and unclean bathrooms also surface sporadically.

Still, the general consensus is positive with many guests admiring the cleanliness and recommending the hotel for its hygiene standards. Despite some areas needing improvement, Awfad Hotel largely succeeds in providing a clean and comfortable environment for its patrons.

Staff

The reviews of Awfad Hotel highlight the exceptional performance of the staff, particularly emphasizing the welcoming, friendly and helpful demeanor of employees across various departments. Guests frequently mention the efficiency and politeness of the reception staff with several individuals such as Abdullah, Sultana, Reema and Fatima receiving specific praise for their excellent service and professionalism. Many guests appreciate the smooth check-in process and the accommodating nature of the staff, noting their readiness to assist with any needs. The attentiveness and proactive responses to guest inquiries and complaints are also commonly highlighted, contributing to an overall positive experience. However, a few reviews noted instances of unresponsive or impolite behavior, suggesting room for improvement in consistency across service interactions. Overall, most guests commend the hotel staff for contributing to a pleasant and comfortable stay, often going out of their way to offer assistance and create a friendly atmosphere.

Wi-Fi

The Wi-Fi at Awfad Hotel received mixed feedback from guests with some praising its speed and reliability, while others noted issues with connectivity and speed. Positive comments highlighted that the Wi-Fi was very fast and reliable, excellent and had great speed. Some guests found the wifi connection to be good, sufficient for their needs. However, there were frequent mentions of weak and unreliable connections, slow speeds and intermittent availability. Some guests experienced initial trouble with the Wi-Fi password and there were instances when the Wi-Fi was completely unavailable for a few evenings. Despite these problems, the overall sentiment reflects that while the Wi-Fi service can be excellent at times, it may be inconsistent.

Gym

The gym at Awfad Hotel receives mixed reviews from guests. On the positive side, many guests highlight that the gym is well-maintained and spacious, making it a suitable option for exercise. The fitness area is noted for being well-equipped and clean, offering a good variety of amenities expected from a standard business hotel. However, some reviews mention that the gym's operating hours are limited, starting late at 9 am and closing early at 3 pm for men, which can be inconvenient. There are also comments about the lack of frequent towel replenishment in the gym and pool areas. A few reviews expressed disappointment in the gym facilities, pointing out cleanliness issues and general dissatisfaction. Overall, while the gym has good facilities, its limited hours and occasional maintenance issues can detract from the experience.

Pool

The pool area at Awfad Hotel presents a mixed experience for guests. Positively, the hotel boasts both an indoor and a rooftop pool, which are generally well-kept and maintained, providing a lovely spot to relax, especially on the rooftop. Many travelers found the outdoor pool clean and enjoyable with commendations for its maintenance. Additionally, the presence of a pool adds value to the hotel, particularly for those visiting with children or seeking to utilize the gym and spa facilities.

However, there are some areas for improvement. Some guests noted that the sunloungers lack proper cushions and that umbrellas were missing, impacting comfort. The pool hours were found to be inappropriate by some and there were instances when the pool was closed or under renovation, causing inconvenience. The indoor pool was reported to have a smell and on occasion, the outdoor pool had not been cleaned of dust. Despite these issues, the rooftop pool remains a favored feature for its relaxation potential.

Parking

Awfad Hotel boasts ample and easily accessible underground parking, providing a significant convenience for its guests. The availability of spacious parking spaces is repeatedly highlighted with two levels of parking floors ensuring plenty of spots for visitors. The on-site parking facilities are a notable positive, complementing the overall experience with their generous and well-laid-out spaces. While there are mentions of parking issues and occasional lack of ventilation in the underground areas, the general consensus points to a positive parking experience. Additionally, the free parking service adds further value for guests. Despite some concerns about congestion and limited availability during peak times, most visitors appreciate the ample and organized parking options that facilitate a hassle-free stay.

Family

Located in Riyadh, Awfad Hotel stands out as a suitable choice for families seeking a comfortable and serene lodging experience. The hotel is often praised for its cleanliness and calm atmosphere. It's noted for being family-friendly, offering spacious room options conducive to accommodating family needs. Despite minor drawbacks such as high pillows, the overall family experience is comfortable. With a quiet ambiance and reasonable pricing, Awfad Hotel ensures a pleasant stay for families visiting the city.

4 Star

The Awfad Hotel is generally described as calm and beautiful, making it an attractive choice for travelers. It is often referred to as a comfortable four-star hotel, suitable particularly for shorter business trips. Guests have highlighted the high standards, describing the experience as wonderful and affirming that everything was correct during their stay.

While the hotel is praised for its high standard, there are a few areas where improvement is needed. Some guests have experienced issues with service, suggesting it does not always meet the expected four-star level. There have also been concerns about an inability to order a taxi through reception, which falls below what might be anticipated for a hotel of this rating. Despite these drawbacks, the four-star rating of the Awfad Hotel is generally seen as well deserved by its visitors.

Business

Awfad Hotel in Riyadh has gathered positive feedback from business travelers, who find it an ideal choice for business trips due to its standard amenities and strategic location in the heart of the city. Guests appreciate the excellent location, which is close to business districts and services essential for work. The hotel provides a comfortable and clean environment with rooms that are well-suited for business stays.

The quality of service stands out with staff being described as courteous, professional and helpful, especially in instances where they went above and beyond, such as printing documents when the business corner's facilities fell short. Though the business center's equipment may be outdated and limited, the general convenience of parking and the overall high satisfaction with the service make it a preferred accommodation for those on work visits.

The hotel also boasts a calming and relaxing atmosphere that complements a productive stay. Despite some minor hiccups like the absence of luggage assistance and limited business center facilities, the overall experience is rated highly for business purposes. It’s a recommended option for co-workers, suitable for extended business engagements and is noted for providing good quality and value.

Yes, Awfad Hotel has pool(s) that belong to one or more of the following categories: Rooftop Pool, Outdoor Pool.

No, a spa isn't available at Awfad Hotel.

No, Awfad Hotel doesn't allow dogs.

Yes, parking facilities are available at Awfad Hotel.

Yes, Awfad Hotel has a gym.

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