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Summary of reviewsPool Ilha da Madeira Resort, located in the heart of the Riviera de São Lourenço, offers an exceptional beachfront experience with access to nearby town amenities, making it perfect for both relaxation and active holidays. Guests consistently praise the spacious and well-decorated accommodations, which are equipped with modern amenities and breathtaking views. The cleanliness and maintenance of the resort are evident throughout, despite a few isolated concerns about specific cleanliness details.
Visitors highlight the breakfast experience, noting the quality and freshness of offerings such as fresh fruits and croissants, although some suggest more variety could be provided to cater to dietary restrictions. The resort's pool area and leisure facilities, including heated pools and complementary amenities like the sauna and tennis court, are a major attraction, providing enjoyable and well-rounded experiences. Family travelers find the spacious apartments and attentive staff particularly accommodating, creating a welcoming environment for those with young children.
The staff's friendliness and attentiveness enhance the overall guest experience, ensuring a welcoming atmosphere throughout the resort. While challenges with the resort's Wi-Fi service are noted, the supportive hospitality from staff members like Raissa often leaves a positive impression. For those seeking a comfortable and relaxing retreat with excellent beach access, great facilities, and commendable service, Pool Ilha da Madeira Resort provides an inviting getaway. Show more
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Luxury Resort
This resort offers a luxurious experience with its well-appointed accommodations and comprehensive amenities. The resort features multiple pools and is located in Riviera de São Lourenço, providing easy access to the beach. The telephone number is available to contact the property.
Resort near Golf Courses
This resort is located on Alameda do Remo, a street within the Riviera de São Lourenço development. Its proximity to the Riviera Golf Club ensures excellent access to the 18-hole executive course, driving range, chipping green, and putting green.
Resort with Spa
This resort is located in Riviera de São Lourenço and offers spa services, including an outdoor pool, indoor pool, and fitness center. The apartments include mountain and river views, providing a serene environment.
Family Friendly Resort
This resort offers both indoor and outdoor swimming pools, a restaurant, a bar and is located near the tropical Atlantic Forest reserve. It features family-friendly amenities and activities such as playgrounds and sports courts for tennis, football, and basketball, ensuring entertainment for all ages.
Resort with Swimming Pool
This resort features multiple pools, including indoor and outdoor options, a spa with a hot tub, jacuzzi, sauna, and massage services. It also offers a wide range of activities such as cycling, hiking, tennis, and evening entertainment, making it a comprehensive destination for relaxation and recreation.
Heated Pool Indoor Pool Children's Pool Outdoor Pool
Business Resort
The resort is one of the largest in Bertioga and provides meeting rooms for business needs. It is a good option for both leisure and business related activities.
Resort with Parking
Guests at this resort can benefit from free parking, including both valet parking and free private parking on site. This offers a high level of convenience and service for parking.
Resort with Gym
As a resort, Pool Ilha da Madeira Resort likely offers a range of fitness amenities, including a gym, to cater to the wellness needs of its guests. The availability of a pool complements the fitness facilities, providing options for both exercise and relaxation.
4-Star Resort
This resort offers a range of amenities including an outdoor pool, heated pool, and kitchen facilities in the rooms, making it suitable for a comfortable stay. The resort also features a restaurant and a fitness center.
Resort with Outdoor Pool
This resort offers a prominent outdoor pool facility. It is tagged as a resort, suggesting comprehensive amenities and services that complement the pool area.
Resort with Children's Pool
This resort features a dedicated children's pool as part of its extensive leisure area. It also offers heated indoor and outdoor pools, a playground, games room, and organized recreation activities for children, providing comprehensive family-friendly pool facilities and entertainment.
Resort with Indoor Pool
This resort features a heated indoor pool as part of its wide array of leisure facilities. It offers a comfortable environment for swimming and relaxation regardless of the weather.
Resort with Heated Pool
This resort offers a comprehensive heated pool experience with a dedicated covered heated pool and an outdoor pool that can also be heated. It provides extensive leisure facilities including a spa and cinema, enhancing the overall warm water amenity.
Resort Taking Steps Towards Sustainability
Romantic Resort
Resort with Tennis Courts
Room Types
Two-Bedroom Apartment (2 Adults)Featuring a balcony, this apartment is equipped with air conditioning and contains a living room with a cable TV, a kitchen and a bathroom.
Apartment - Split LevelThis apartment's special feature is the sauna. This spacious apartment comprises 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. The fully equipped kitchen features a stovetop, a refrigerator, kitchenware and an oven. This air-conditioned apartment features a dining area, a flat-screen TV with cable channels a washing machine and a terrace. The unit offers 4 beds.
Apartment - Ground FloorThis apartment's standout feature is the sauna. This spacious apartment is comprised of 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. This air-conditioned apartment features a dining area, a flat-screen TV with cable channels a washing machine and a terrace. The unit offers 4 beds.
Two-Bedroom Deluxe ApartmentGuests will have a special experience as this apartment offers a sauna. This spacious apartment is comprised of 1 living room, 2 separate bedrooms and 2 bathrooms with a hairdryer and free toiletries. Guests can make meals in the kitchen that is fitted with a stovetop, a refrigerator, kitchenware and an oven. This air-conditioned apartment features a dining area, a flat-screen TV with cable channels a washing machine and a terrace. The unit offers 4 beds.
Guest Reviews
Location
Nestled in the heart of Riviera de São Lourenço, the Pool Ilha da Madeira Resort offers guests a prime beachfront experience combined with close proximity to the vibrant town center. The outstanding location is often praised for its easy beach access, making it an ideal spot for beach lovers seeking tranquility along with convenient amenities. The resort positions itself as not only a great place to enjoy the sand and surf but also as a hub for leisure and relaxation. Visitors appreciate the spacious and comfortable accommodations, many of which feature air conditioning and panoramic views. In addition to its scenic setting, the resort boasts excellent fitness facilities and proximity to local bars, coffee shops, and restaurants, enhancing the overall guest experience. Whether you're looking for a restful getaway or an active holiday, the location and facilities of Pool Ilha da Madeira Resort ensure a satisfying retreat.
Breakfast
The breakfast experience at Pool Ilha da Madeira Resort appears to be a highlight for many guests, many describing it as wonderful, excellent, and very good. Guests have praised the quality and freshness of the food, including the fruits and bread. It seems that the breakfast offers a variety of delicious options, such as fresh fruits, delicious cakes, and notably exceptional croissants. Additionally, the service at the café receives positive remarks for its quality.
Despite these positive features, some reviews note that the breakfast is expensive, especially when options are limited. There is feedback suggesting that the breakfast could include more variety, especially catering to dietary restrictions such as gluten, lactose, and plant-based preferences. While breakfast begins at 7:30 AM, some guests felt this timing was a bit late.
Overall, while the breakfast at Pool Ilha da Madeira Resort is enjoyed by many for its taste and quality, there is room for improvement in terms of variety and accommodation for special dietary needs.
Rooms
Pool Ilha da Madeira Resort offers guests an outstanding experience with its room accommodations that consistently receive high praise for their quality and comfort. The apartments are notably spacious, with many guests highlighting the ample room and well-organized layouts that make for a very comfortable stay. Each unit is not only well-equipped to handle everyday needs but also beautifully decorated in light tones that create a pleasant and inviting atmosphere. Comfort is further enhanced by excellent beds and modern amenities. Cleanliness is clearly a priority, with accommodations consistently described as very clean and well-maintained. Several reviewers mention the recently renovated apartments, which add a fresh and modern feel to the accommodations. Additional features such as marvelous balconies and included breakfast further enhance the overall guest experience, making the resort's rooms a standout aspect of any stay.
Beds
At Pool Ilha da Madeira Resort, guests can expect generally comfortable beds, with many reviewers praising the comfort and quality of the mattresses and pillows. Some noted that the bedding and towels provided were of good quality, adding to an overall pleasant sleep experience for many visitors. However, there were occasional mentions of beds being too hard for some guests' liking, suggesting that comfort could be slightly improved in certain cases. Despite these isolated comments, the resort appears to consistently provide a sleeping environment that many visitors find satisfactory.
Cleanliness
Nestled in a picturesque location, Pool Ilha da Madeira Resort generally impresses visitors with its commendable standards of cleanliness and orderliness. Guests frequently note the excellent cleaning service across the apartment and condominium areas, describing the environment as well-maintained and organized. The cleanliness of the accommodations is often highlighted, with many finding the apartments clean, new, and comfortable. Such positive feedback extends to the tidiness of the leisure areas, complemented by an attentive and friendly staff.
However, a few aspects of cleanliness have been pointed out as needing improvement. Some guests expressed dissatisfaction with specific details, such as stained bedding, splattered bathroom surfaces, and worn-out bath towels, which occasionally impacted the overall perception. Additionally, instances of subpar cleaning, such as clogged drains or poorly maintained pool areas, were mentioned.
Overall, while most visitors are pleased with the high standards of hygiene and cleanliness, there is room for enhancing certain aspects to ensure a consistently impeccable guest experience.
Staff
At Pool Ilha da Madeira Resort, guests repeatedly praise the hotel staff for their friendliness, attentiveness, and willingness to help. Whether at the reception, restaurant, or beach service, the service is consistently characterized as friendly and polite. Reception staff, particularly praised for their readiness to assist, are often highlighted for their excellent service. Specific staff members, like Raissa, receive commendation for being exceptionally helpful and accommodating. While there are occasional mentions of rigid checkout procedures and less satisfactory managerial service, the overall impression is one of an attentive and kind team, ensuring guests feel welcomed and cared for. The resort experience is enhanced by the staff's dedication to hospitality, making visitors feel supported and appreciated throughout their stay.
Wi-Fi
Guests of the Pool Ilha da Madeira Resort have consistently noted challenges with the hotel's Wi-Fi service. Many have experienced weak and unstable connections, with some mentioning that internet access was completely non-functional at times. The Wi-Fi appears to be particularly unreliable, with issues such as slow speeds and frequent failures. These difficulties seem to be more pronounced in specific areas, such as apartment B512, and on certain days of the week, notably starting from Thursday. Visitors requiring a stable internet connection for activities like attending meetings may encounter significant obstacles during their stay.
Pool
The Pool Ilha da Madeira Resort offers guests an impressive array of leisure amenities, with particular praise given to its pools. Visitors consistently highlight the pools as comfortable and well-maintained, contributing significantly to the resort's appeal. The resort provides a variety of swimming options, including heated pools, which guests find large and excellent, although some renovations may temporarily impact availability. Despite occasional concerns about cleanliness in the heated pool, the overall experience is enhanced by the resort's complementary facilities, such as the sauna, tennis court, beach service, and attentive staff. Guests enjoy a well-rounded and enjoyable leisure area that contributes to an inviting and satisfying stay.
Family
Pool Ilha da Madeira Resort is an excellent choice for families traveling with children, offering spacious and comfortable accommodations near the beach. The apartments are well-suited for families, with ample space for a family of four, ensuring a comfortable stay. Both the structure and atmosphere add to its appeal for families, providing a friendly and welcoming experience. Notably, the staff is attentive and particularly accommodating to families with young children, contributing to a well-organized and pleasant stay. Complementing these amenities is the beach service, praised for its excellence, adding further convenience for families looking to relax. Overall, the resort offers a clean, family-friendly environment with a great combination of comfort and accessibility.
Yes, Pool Ilha da Madeira Resort has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool, Outdoor Pool.
Yes, a spa is available at Pool Ilha da Madeira Resort.
No, Pool Ilha da Madeira Resort doesn't allow dogs.
Yes, parking facilities are available at Pool Ilha da Madeira Resort.